Langdale Care Homes Group in Derbyshire | 3 Care Homes

Review of
Eden Holme Care
from M K (Wife of Resident) published on 21 October 2024

Submitted via Website • Report

Overall Experience

I believe that Eden Holme Care is the best place locally for my husband because: 1) My husband is deaf and blind with Alzheimer's and other medical conditions. He has been rejected by several care homes because they could not cope with his needs. Eden Holme is taking good care of him.
2) All staff,

from the Manager to nursing and care staff, chefs and cleaners, are all focused on the residents' wellbeing alerting co-workers electronically and verbally of any needing attention. The carers find time to speak kindly to the residents and pacify those who are distressed.
3)The meals cooked in their kitchen are much better than hospital fare and cater for the needs of residents with eating and swallowing problems.
4) The 1:1 supported activities in Eden Holme are stretching him mentally and physically as I have seen on their videos. The activities team do their best to keep residents entertained and stimulated.
5) Registered nurses provide feedback.
6) Good value for money.

Reply from Langdale Media, Social Media Marketing Team at Eden Holme Care

Thank you so much for your heartfelt review of Eden Holme. We are honoured to care for your husband and are truly committed to ensuring that all our residents receive the best possible care and attention. At Eden Holme, we take pride in creating a supportive and stimulating environment tailored to each resident's unique needs. Our dedicated team across all departments works closely to provide personalised care, focusing on everyone's overall well-being. From our care staff to the activity coordinators, everyone is passionate about maintaining a safe, comfortable, and engaging atmosphere for residents. We also appreciate your kind words about our meals. Our chefs are committed to providing nutritious, tasty, and suitable meals for residents with diverse dietary needs. Thank you once again for your recommendation and for acknowledging our efforts. We will continue to provide the highest standard of care for your husband and all our residents.

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Review of
Eden Holme Care
from S H (Friend of Resident) published on 28 August 2024

Submitted via Postal Card • Report

Overall Experience

The staff are amazing, thoughtful and caring nothing too much trouble. Very efficient and clean. Thank you so much.

Reply from Langdale Media, Social Media Marketing Team at Eden Holme Care

Thank you so much for your kind words! We're happy you had such a positive experience at Eden Holme. Our staff truly strive to provide quality personalised care, support and attention, and it's wonderful to know that their efforts have made a difference. We take great pride in maintaining a clean and welcoming environment for our residents and visitors. Your feedback means a lot to us, and we'll be sure to share your lovely words with the entire team.

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Review of
Eden Holme Care
from K E (Daughter of Resident) published on 18 June 2024

Submitted via Postal Card • Report

Overall Experience

My mother was placed here she has been in 3 different settings and this is the first place I feel that the staff genuinely care, are respectful and treat residents with the dignity and respect they deserve. I have also been met with kind and courteous staff, nothing is too much trouble. Thank you!

Reply from Nina Kassam, Social Media Marketing Manager at Eden Holme Care

Thank you for your heartfelt review of Eden Holme. Our staff are dedicated to providing all our residents with the highest level of care and attention. Every resident should be treated with utmost dignity and respect, and it's wonderful to know that you've observed this in how our staff interact with your mother. We also endeavour to create a welcoming and responsive environment for our residents' families and friends. Your kind words about our staff being courteous and always ready to assist are a testament to their commitment and dedication. Thank you once again for your kind words. They motivate our team to continue providing exceptional care and creating a warm, welcoming home for our residents.

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Review of
Eden Holme Care
from K C (Daughter of Resident) published on 28 May 2024

Submitted via Postal Card • Report

Overall Experience

Excellent care both mum and dad are residents and the care and thoughtfulness is amazing. They cannot do enough for both of them. Mum came in for end-of-life and within a week she showed improvement compared to when she was in the hospital.

Reply from Nina Kassam, Social Media Marketing Manager at Eden Holme Care

Thank you for sharing your experience at Eden Holme. Our dedicated team takes great pride in providing exceptional care to all our residents. Your feedback about the remarkable improvement your mother experienced is truly heartening and speaks volumes about the skill and dedication of our caring team. We are committed to creating an environment where residents receive the utmost care and compassion, and your review reinforces our commitment to this mission. Your trust and support mean the world to us, and we will continue to go above and beyond to ensure that all our residents receive outstanding care and attention.

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Review of
Eden Holme Care
from J R (Resident) published on 28 May 2024

Submitted via Postal Card • Report

Overall Experience

I have enjoyed living in this house the staff are very friendly and kind.

Reply from Nina Kassam, Social Media Marketing Manager at Eden Holme Care

Thank you for your kind words about your experience at Eden Holme. We are delighted that our staff have been friendly and kind. Creating a warm and welcoming atmosphere is at the heart of what we do, and we are thrilled that you have experienced this during your time here. Your feedback is truly appreciated, and we look forward to continuing to provide a supportive and caring environment for you and all our residents.

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Review of
Eden Holme Care
from L S (Daughter of Resident) published on 28 May 2024

Submitted via Postal Card • Report

Overall Experience

I am so pleased with the continuation of excellent care for dad. He is very settled an even signing karaoke! Thank you to all the staff for your hard work.

Reply from Nina Kassam, Social Media Marketing Manager at Eden Holme Care

Thank you so much for your kind words. We're delighted that your dad is enjoying his time with us at Eden Holme. Our staff takes great pride in providing a warm, engaging, and caring environment for all our residents. Your appreciation truly means a lot to us. We will continue striving for excellence in our care and ensure that your dad and all our residents feel settled and happy. Thank you once again for your support and trust in us.

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Review of
Eden Holme Care
from C R (Daughter of Resident) published on 22 May 2024

Submitted via Website • Report

Overall Experience

My mum was in Eden Care Home for a couple of months and the level of care she recieved from all the staff was incredible. The home was excellent for her needs and the other residents became her friends. The home is well-organised and spotlessly clean. I would highly recommend it to anyone.

Reply from Nina Kassam, Social Media Marketing Manager at Eden Holme Care

Thank you for sharing your experience with Eden Holme. Your kind words deeply touch us, and we are happy that the care provided by our dedicated team at Eden Holme made a positive impact during your mum's stay. Our team takes great pride in providing exceptional care and creating a supportive environment where residents feel at home and form meaningful connections with others. Maintaining a high standard of care, cleanliness, and organisation is a testament to our caring teams' dedication and skill level. Your recommendation is a true testament to our staff's hard work and commitment. Your support and trust mean a lot to us, and we are grateful for the opportunity to have been a part of your mum's journey. Once again, thank you for your heartwarming review.

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Review of
Eden Holme Care
from S H (Daughter of Resident) published on 17 May 2024

Submitted via Postal Card • Report

Overall Experience

The staff are friendly and considerate. Provide compassionate and thoughtful care to my dad. Spend time to understand his needs and provide personalised care.

Reply from Nina Kassam, Social Media Marketing Manager at Eden Holme Care

Thank you for taking the time to share your experience with us. It's our utmost priority to ensure that each resident receives personalised care that meets their unique needs, and we are delighted to hear that we have been able to do so for your dad. Our team takes great pride in understanding and addressing the individual requirements of each resident, and your feedback reaffirms our commitment to providing exceptional care. We sincerely appreciate the trust you have placed in us, and we look forward to continuing to support your dad and your family.

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Review of
Eden Holme Care
from V M (Friend of Resident) published on 3 May 2024

Submitted via Postal Card • Report

Overall Experience

The staff I find very good and so helpful. The rooms and the care home are always very clean and tidy. It's a pleasure to visit.

Reply from Nina Kassam, Social Media Marketing Manager at Eden Holme Care

Thank you so much for your glowing review of Eden Holme and for sharing your experience with us. It is always a pleasure to receive such positive feedback. Our caring teams at Eden Holme are a source of great pride for us. Their dedication and skill level are integral to everything we do. We strive to maintain a clean and tidy environment to ensure that our residents and visitors feel comfortable and at ease during their time with us. Your kind words are a true testament to the hard work and commitment of our team, and we will be sure to share your feedback with them. We are truly grateful for your support and look forward to welcoming you back to Eden Holme.

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Review of
Eden Holme Care
from S S (Friend of Resident) published on 3 May 2024

Submitted via Postal Card • Report

Overall Experience

We went to visit my friend and didn't know what to expect but I got a lovely warm welcome from all of the staff. Lovely and friendly, nice spacious rooms. Everywhere is spotless nothing is too much trouble always ask if I want tea and coffee. Every time I visit I would recommend the care home to anyone.

Reply from Nina Kassam, Social Media Marketing Manager at Eden Holme Care

Thank you for visiting Eden Holme and for taking the time to share your experience with us. Your kind words about the warm welcome from our caring teams mean a lot to us. At Eden Holme, we take great pride in our dedicated and skilled teams, committed to providing a loving and welcoming environment for all our visitors and residents. Your acknowledgement of their warmth and friendliness reflects the level of dedication and compassion that our teams bring to their roles every day. Our teams work tirelessly to ensure that every aspect of our home reflects the highest standards of care and hospitality. Your recommendation is a testament to the hard work and passion of our teams, and it serves as a source of inspiration for us to continue raising the bar in providing exceptional care and service to everyone who walks through our doors. Once again, thank you for your kind words. We are looking forward to welcoming you back to Eden Holme.

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Review of
Eden Holme Care
from C M (Son of Resident) published on 3 May 2024

Submitted via Postal Card • Report

Overall Experience

My father spent the last two years of his life here. He was well looked after and was quite content. We never had any problems with the home and his care was very good. The staff were very patient and kind. Thank you all.

Reply from Nina Kassam, Social Media Marketing Manager at Eden Holme Care

Thank you for your heartfelt review of Eden Holme. We are immensely grateful for your kind words. We are truly sorry for your loss and extend our sincere condolences to you and your family. Please know that your father's presence in our care brought us immeasurable joy, and we cherished the opportunity to provide him with comfort and support during his stay with us. At Eden Holme, our dedicated and compassionate team is committed to providing the highest standard of care, ensuring the comfort and well-being of every resident. We take immense pride in creating a nurturing and supportive environment for our residents. The patience and kindness demonstrated by our staff reaffirm the ethos of compassion and empathy that defines our approach to care. Once again, thank you for taking the time to share your experience with us. Your feedback serves as a testament to the commitment of our caring teams, and we are honoured to have been a part of your father's journey.

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Review of
Eden Holme Care
from C B (Partner of Resident) published on 1 May 2024

Submitted via Postal Card • Report

Overall Experience

When visiting my partner all the staff are friendly, polite, and very helpful and any questions I ask get answered. A very good care home.

Reply from Nina Kassam, Social Media Marketing Manager at Eden Holme Care

We are truly grateful for your kind words and for sharing your experience at Eden Holme. Providing exceptional care and support is at the core of our mission, and we are glad we have made a positive impact. At Eden Holme, we emphasise maintaining open and transparent communication with the families of our residents. Effective communication is key to building trust and ensuring that families feel informed and involved in the care of their loved ones. Your feedback motivates our dedicated team as we continue to uphold the highest standards of care, service, and communication. We are committed to improving our practices to meet the needs of our residents and their families. Once again, thank you for your heartwarming review. We are here to support you and your partner every step of the way.

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Review of
Eden Holme Care
from A F (Son of Resident) published on 1 May 2024

Submitted via Postal Card • Report

Overall Experience

I think the staff and carers do a fantastic job and are very helpful. The care home is well run and the care plan is very thorough and helpful in keeping mum safe.

Reply from Nina Kassam, Social Media Marketing Manager at Eden Holme Care

Thank you for your glowing review of Eden Holme! Your kind words about our staff truly mean a lot. We take great pride in providing a nurturing and supportive environment for all our residents, and it's heartwarming to hear that our efforts have positively impacted your mum's experience with us. We understand the importance of personalised care plans and are committed to continually refining and adapting them to meet the individual needs of each resident. At Eden Holme, we strive to create a home where residents and their families feel valued, supported, and cared for. Your feedback further motivates us to maintain and exceed the high standards we have set for ourselves. Once again, thank you for taking the time to share your positive experience with us. We are truly grateful for your kind words and look forward to continuing to provide exceptional care and support to your mum and all our residents.

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Review of
Eden Holme Care
from D S (Daughter of Resident) published on 29 April 2024

Submitted via Postal Card • Report

Overall Experience

Very well looked after.

Reply from Nina Kassam, Social Media Marketing Manager at Eden Holme Care

Thank you for your kind review of Eden Holme. We are glad that your loved one is being well cared for by our amazing team. At Eden Holme, we are committed to providing exceptional care and ensuring the well-being of all our residents. Your feedback is greatly appreciated and serves as an encouragement to our dedicated team. We are honoured to have the opportunity to care for your loved one and will continue to uphold the highest standards of care.

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Review of
Langdale Heights Care Home
from Sarah R (Daughter of Resident) published on 25 April 2024

Submitted via Postal Card • Report

Overall Experience

Really happy with my dad's care. Staff always very welcoming and friendly when visiting and always is a quiet/relaxing atmosphere. Dad's health and well-being is managed well. Nice to see the aromatherapy and sensory therapy being used. Always updated on any changes with his care plan and encouraged

to give my views on his care.

Reply from Nina Kassam, Social Media Marketing Manager at Langdale Heights Care Home

Thank you so much for taking the time to share your experience at Langdale Heights. We are truly grateful for your heartfelt review and happy that your dad receives excellent care from our dedicated staff. We aim to create a peaceful and relaxing environment for all our residents and their families. We understand that a calm atmosphere is important for promoting health and well-being. We take great pride in offering holistic care. We believe in the power of these therapeutic approaches to enhance our residents' overall quality of life. We strive to maintain transparent communication and collaboration with family members, as we understand the value of your input in providing personalised care for your loved one. Once again, thank you for your kind words. It is a privilege to be entrusted with your dad's care and we will continue to work tirelessly to ensure that Langdale Heights remains a place of comfort, support, and compassion.

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Review of
Langdale Heights Care Home
from M T (Daughter of Resident) published on 25 April 2024

Submitted via Postal Card • Report

Overall Experience

The staff are kind and respectful, they treat residents with dignity. My mum has settled in well and feels content. I am confident that she is well looked after and safe.

Reply from Nina Kassam, Social Media Marketing Manager at Langdale Heights Care Home

Thank you for sharing your experience at Eden Holme. Your kind words truly touched us. We take great pride in fostering an environment where all residents feel valued, respected, and at home. Creating comfort and belonging for our residents is a top priority and we are delighted that your mum has found a home where she feels comfortable and content. We sincerely appreciate your confidence in the well-being and safety of your mum while she is at Eden Holme. We understand the trust you have placed in us and are committed to upholding the highest standards of care to ensure that all our residents feel secure, supported, and cherished. Thank you once again for sharing your experience. We look forward to continuing to provide the highest quality of care at Eden Holme.

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Review of
Eden Holme Care
from A B (Daughter of Resident) published on 25 April 2024

Submitted via Postal Card • Report

Overall Experience

Lovely staff, caring and kind - safe and good place.

Reply from Nina Kassam, Social Media Marketing Manager at Eden Holme Care

Thank you so much for your kind words and for sharing your experience at Eden Holme. Our team is dedicated to creating a nurturing and supportive environment for all our residents, and we are delighted to know that their warmth and compassion have positively impacted your experience. Ensuring the safety and well-being of our residents is our top priority. We take great care in maintaining a secure and comfortable living environment, and your feedback reaffirms that we are meeting our commitment to providing a high standard of care. Your words of appreciation encourage our staff, and we will continue to uphold our dedication to providing exceptional care and support to all our residents.

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Review of
Eden Holme Care
from C B (Brother of Resident) published on 22 April 2024

Submitted via Postal Card • Report

Overall Experience

The resident is very well cared for. The staff are all very friendly and welcoming.

Reply from Nina Kassam, Social Media Marketing Manager at Eden Holme Care

Thank you for taking the time to share your experience at Eden Holme. We take great pride in our caring teams and their dedication to providing a warm and welcoming environment for all our residents and visitors. Our staff members are friendly and welcoming, highly skilled, and committed to ensuring the well-being of those in our care. Your feedback serves as a testament to our team's hard work and compassion, and we will be sure to pass on your kind words to them. It is through the dedication of our staff that we are able to maintain the high standard of care that we strive for at Eden Holme. Once again, thank you for your review and for recognising the efforts of our caring teams. We look forward to continuing to provide the best possible care for our residents.

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Review of
Eden Holme Care
from Gillian S (Relative of Resident) published on 19 April 2024

Submitted via Postal Card • Report

Overall Experience

We come to see our relative once a week and are always very impressed with the politeness and friendliness of all the staff. It doesn't matter who you see they are always smiling and everyone speaks. They are trying their very best under very trying circumstances of a resident who doesn't want to help

themselves. They still keep trying to persuade them to have a go.

Reply from Nina Kassam, Social Media Marketing Manager at Eden Holme Care

Thank you so much for taking the time to share your experience at Eden Holme. Our team takes great pride in creating a warm and welcoming environment for our residents and their families, and it's truly heartwarming to hear that our efforts have not gone unnoticed. We understand the challenges of providing care and appreciate your recognition of our dedication to encouraging and supporting them. Your kind words remind us of the impact our staff's compassion and perseverance can have on the lives of our residents and their loved ones. We will continue to strive to provide the best care possible, and we are grateful for your continued support. We look forward to welcoming you back to Eden Holme and continuing to provide the highest level of care and compassion for your relative and all our residents.

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Review of
Eden Holme Care
from M H (Wife of Resident) published on 25 March 2024

Submitted via Postal Card • Report

Overall Experience

My husband has been here for 7 weeks. The staff have been excellent with him, recognising his needs. His appetite has improved and he appears to be very content.

Reply from Nina Kassam, Social Media Marketing Manager at Eden Holme Care

Thank you for taking the time to share your positive experience at Eden Holme. We are delighted that your husband has been well cared for during his time with us. Our caring teams strive to provide all our residents with the highest support and attention. We understand how important it is for our residents to maintain a healthy lifestyle. Our dedicated and skilled staff work tirelessly to create nutritious and delicious meals tailored to each resident's dietary requirements. At Eden Holme, we emphasise the overall well-being of our residents. A positive and nurturing environment contributes greatly to their happiness and contentment. Our caring teams are dedicated to creating a warm, compassionate atmosphere where residents feel valued and supported. Thank you once again for sharing your feedback. We will continue to strive for excellence in providing exceptional care to your husband and all our residents.

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Care Homes Owned by Langdale Care Homes Group in Derbyshire

Langdale Care Homes Group Locations in Derbyshire (3)

Langdale Care Homes Group Reviews in Derbyshire (149)

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