Care Homes Owned by Langdale Care Homes Group in Leicestershire

Reply from Langdale Media, Social Media Marketing Team at Everdale Grange Ltd T/A Langdale House Manor Site

Thank you for sharing your feedback about your husband's experience at Everdale Grange. We're glad to hear that you and your family are pleased with the care he is receiving. Our team strives to provide compassionate and personalised support for all residents, even in challenging circumstances and we are encouraged to know this has been your experience. We understand how difficult it can be to make decisions about long-term care and we are here to support you every step of the way. Please don't hesitate to reach out if you have any questions or require further assistance as you consider the next steps. Thank you again for your kind words and for trusting us with your husband's care.

Reply from Langdale Media, Social Media Marketing Team at Langdale House Care Home

Thank you for sharing such a heartfelt review of your experience with Langdale House. Your kind words mean the world to us, and we are truly humbled that we could provide comfort and care to your uncle during such a deeply emotional time. Caring for our residents is at the heart of everything we do; they are always our top priority. It is our privilege to not only provide personalised care to those we look after but also to offer support to their families during challenging moments. Knowing that we could bring comfort and reassurance to you and your uncle is deeply meaningful to us. Your recommendation and trust in us is an honour we do not take lightly. We will ensure your gratitude is shared with the team, who will be touched by your recognition of their dedication and compassion. Please know that our thoughts remain with you and your family. Thank you for allowing us to be part of your uncle's journey.

Reply from Langdale Media, Social Media Marketing Team at Sutton in the Elms Private Care Home

Thank you so much for your wonderful review! We are glad your mum has settled in so well at Sutton in the Elms. It brings us great joy to know that our staff's kindness and dedication have contributed to her happiness and sense of security. Our top priority is creating a nurturing environment where our residents feel at home. We take pride in maintaining high standards of cleanliness and comfort. Monitoring the well-being of our residents is crucial, and we are committed to keeping families informed with regular feedback. We understand how important it is for you to stay connected with your mum's care, and we appreciate your recognition of our efforts. Thank you once again for your heartfelt appreciation of our staff and management. We are grateful to have you and your mum as part of our Sutton in the Elms family, and we look forward to continuing to provide the best care possible.

Reply from Langdale Media, Social Media Marketing Team at Langdale House Care Home

Thank you so much for your heartfelt review of Langdale House. We are truly glad that your uncle has found a sense of home with us, and we appreciate you sharing your experience. Our dedicated team is committed to providing exceptional care and support, and it's wonderful to know that their efforts have positively impacted your uncle's transition. Keeping families informed and involved is a vital part of our approach. Your kind words mean a lot to us and motivate our team to continue delivering the best care possible. Thank you again for your trust and appreciation.

Reply from Langdale Media, Social Media Marketing Team at Sutton in the Elms Private Care Home

Thank you so much for taking the time to share your experience with us. Your kind words deeply touch us, and we are grateful for the opportunity to have cared for your father at Sutton in the Elms. It warms our hearts that our dedicated team provided personalised care and attention to your father. We understand that each individual has unique needs and preferences, and we are committed to ensuring that every resident feels truly seen and valued. Providing comfort and dignity to our residents and their loved ones is at the core of what we do, and we are honoured to have been able to support you through this journey. Your feedback means the world to us, and we will continue to uphold our commitment to providing exceptional care and support to all our residents and their families. Thank you once again for sharing your experience with us.

Reply from Nina Kassam, Social Media Marketing Manager at Langdale House Care Home

Thank you for sharing your experience at Langdale House. Your feedback about the care provided by our dedicated team is truly appreciated. The dedication and skill of our caregivers, nurses and management are the cornerstones of our commitment to creating a nurturing and supportive environment for all our residents. We are grateful for your acknowledgement of the caring and professional approach that defines our team. It is our privilege to provide a warm and engaging atmosphere, and we are committed to maintaining the highest standards of care and compassion for all our residents. Thank you for being a part of our Langdale House family.

Reply from Nina Kassam, Social Media Marketing Manager at Everdale Grange Ltd T/A Langdale House Manor Site

Thank you for sharing your wonderful experience at Everdale Grange. We truly appreciate your positive feedback. Your kind words about our staff are truly heartwarming. It's our utmost priority to ensure that all residents receive the care and attention they deserve, and we are delighted to have met your expectations. We will certainly pass along your congratulations to our dedicated team for their hands-on approach and for making visiting your friend a seamless and pleasant experience. Your recognition means a lot to us, and we are grateful for your acknowledgement. Thank you once again for taking the time to share your experience.

Reply from Nina Kassam, Social Media Marketing Manager at Oakdale Care Ltd

Thank you for taking the time to share your wonderful feedback about Oakdale Care. Creating a welcoming and inclusive environment is a top priority for us. Our caring and thoughtful team is committed to making everyone feel at home. Your positive observations about our residents' engagement in our carefully organised activities are truly appreciated. Your kind words reaffirm our commitment to providing a homely experience for all our residents, and we are grateful for your support.

Reply from Nina Kassam, Social Media Marketing Manager at Sutton in the Elms Private Care Home

Thank you for sharing your thoughtful review of Sutton in the Elms Care Home. Our dedicated team is committed to creating a supportive community for our residents and their families. Your positive feedback about the family meeting initiative is deeply appreciated and underscores the commitment and compassion of our caring team. We understand the importance of open communication and transparency, and we are grateful for the opportunity to provide valuable insights into our home's care processes and practices. Once again, thank you so much for your kind words; we look forward to your lovely visits.

Reply from Nina Kassam, Social Media Marketing Manager at Sutton in the Elms Private Care Home

Thank you for taking the time to share your experience with us. We are truly touched by your heartfelt review of Sutton In The Elms. It warms our hearts to hear that your mother is thriving and finding joy in our home. Our dedicated team, with their exceptional skill and dedication, strives to create a nurturing environment where residents can flourish. We are committed to providing excellent care and support. Our caring teams work tirelessly to ensure all our residents and their loved ones feel valued and embraced within our home. The safety and well-being of our residents are of the utmost importance to us, and we are grateful for the trust you have placed in our team. Thank you for sharing your positive experience with us. Your kind words inspire us to continue our mission of providing compassionate care and creating a vibrant, supportive home for all our residents.

Reply from Nina Kassam, Social Media Marketing Manager at Langdale House Care Home

We are deeply grateful for your heartfelt and touching review. We are glad that Langdale House was able to provide excellent care for your father during the challenging final months of his life. We are deeply sorry for the loss of your father. He was a cherished member of our Langdale House family, and we loved having him around. Your words affirm the dedication and commitment of our staff to prioritise compassion, dignity, and personalised care for each resident. We understand the complexities of late-stage vascular dementia and the impact it can have on both the individual and their loved ones, and we are humbled to have been able to provide the support and care that your father needed. We believe in the importance of meeting our residents' medical needs and understanding who they are as individuals and what brings them joy. Thank you for entrusting us with the care of your father and your kind words.

Reply from Nina Kassam, Social Media Marketing Manager at Sutton in the Elms Private Care Home

Thank you so much for taking the time to share your experience at Sutton in the Elms. We are glad your father has found happiness and contentment in our care. Our top priority is providing a comfortable and supportive environment for all our residents. We are committed to ensuring that each resident feels valued and cherished, and your father's experience is a testament to our team's dedication. We understand the importance of providing delicious and comforting meals, and we are delighted that your father is satisfied with his dining experience. Thank you for entrusting us with your father's care. It is truly rewarding for us to know that he is happy and that our efforts have provided relief for your family. We are honoured to be a part of his journey and will continue to strive to provide the best possible care and support.