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Care Home Owned by Rushcliffe Care Group in Derbyshire

  • Care Home Owned by Rushcliffe Care Group in Derbyshire

Rushcliffe Care Group Locations in Derbyshire (1)

 

1 Care Home owned by Rushcliffe Care Group in Derbyshire

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Heron Court Care Home

101 Village Street, Normanton, Derby DE23 8DF 

8.1 7 reviews
  • Care Provided
  • Nursing
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Detention under Mental Health Act
  • Sensory Impairment
  • 59 Rooms

Rushcliffe Care Group Reviews in Derbyshire (7)

Reviews Posted for members of Rushcliffe Care Group

Overall Experience

  • 5
  • 1
  • 0
  • 1
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5
Review of

Heron Court Care Home

from Chris G (Son of Resident) published on 18 March 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was a recent resident at Normanton Village View. Can I just say that all the team there are amazing. They looked after my mum with so much care and attention. There are not enough words I can use to thank them. The home itself is clean and tidy and ran extremely well. If I could give them 10
stars I would. Thank you all so much again.

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Review of

Heron Court Care Home

from J D (Daughter of Resident) published on 7 August 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum has been a resident at Heron Court since she was discharged from hospital in March. The care she has received has been exemplary. Previously she was in a home where this was not the case and she had a bad fall. The contrast could not be greater. The staff are extremely caring and build positive
relationships with the residents as individuals. My mum is as happy as possible, given her degree of dementia, for example, her personal care is meticulous and she even has little treats like having her nails painted. The nursing care is also first class and the Home has succeeded in healing a wound on Mum’s head which had deteriorated both in the previous home and in hospital. The home is welcoming and I always feel that my visits are valued. I really think my mum is getting the best of care at Heron Court.

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Review of

Heron Court Care Home

from C B (Father of Resident) published on 22 July 2022

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I think the Normanton Village View Nursing Home I think it is really good and brilliant and listen and help out and nice spending that time with my dad. At least I know he get well looked after fed well drinking well doing a great job.

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Review of

Heron Court Care Home

from Jane D (Daughter of Resident) published on 6 December 2019

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I would like to compliment and congratulate the staff of Village View nursing home in Derby. I have been visiting the home now for eight months and have found the staff very welcoming, caring and hardworking in what must be sometimes difficult and trying circumstances. A high standard of cleanliness
is always maintained, clothes are laundered to a high standard and the food always looks appetising. If I ever have any issues, once I have spoken to someone, they will try their best to solve the problem straight away.

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Review of

Heron Court Care Home

from M C (Husband of Resident) published on 4 November 2019

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife has had excellent care throughout her stay in this home.

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Review of

Heron Court Care Home

from Dan K (Friend of Resident) published on 16 October 2019

Submitted via Website • Report

Overall Experience  Overall Experience 2.0 out of 5

Highly unlikely to recommend following several visits to the care home.
More staff are needed, care could drastically be improved.
More training required for staff working in the care home.

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Review of

Heron Court Care Home

from Beverley B (Wife of Resident) published on 21 August 2019

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband settled in straight away. All the staff are so friendly and look after him very well.
He always smiles when they are around.

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Awards / Recognitions (0)

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