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Care Homes Owned by Prime Life Ltd in Lancashire

8.6 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Prime Life Ltd in Lancashire

Only the locations & reviews in Lancashire for Prime Life Ltd are showing below.

View the details of all 59 locations (with 1220 reviews) owned by Prime Life Ltd

Prime Life Ltd Locations in Lancashire (4)

 

4 Care Homes owned by Prime Life Ltd in Lancashire

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Birch Green Care Home

Ivydale, Birch Green, Skelmersdale WN8 6RS 

9.8 40 reviews
"My father is a resident in Birch Green Care Home. I cannot speak too highly about the quality of the staff at Birch Green. They are…"   Read all 40 reviews
Location Type Care Home

Welcome to Birch Green Care - Birch Green is proud of its holistic, person centred approach to care and the people carers support are encouraged to make the most of an extensive social programme. Residents and their families can be assured of Birch… Read more about Birch Green Care Home

  • Care Provided
  • Nursing
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Sensory Impairment
  • 74 Rooms from £1,127 / week
Springhill Care Home

Fairfield Street, Accrington BB5 0LD 

9.7 108 reviews
"My mum was in Springhill Care Home for over 4 years where she was properly cared for by the nicest lot of people ever. I don't know what…"   Read all 108 reviews
Location Type Care Home

Standing in four acres of landscape grounds with spectacular views of the surrounding Lancashire countryside, Springhill Care Home provides top quality luxury en-suite accommodation, and personalised care and support for adults and older people with… Read more about Springhill Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Learning Disability
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Younger Adults
  • Sensory Impairment
  • 116 Rooms from £1,300 / week
Hawkhurst Care Centre

16/18 Shear Bank Road, Blackburn BB1 8AZ 

9.0 26 reviews
"My wife has been a resident in excess of 5 years. She has an end case of Alzheimer's. Care has always been excellent. My daughter and I are…"   Read all 26 reviews
Location Type Care Home

Hawkhurst Care Centre is a twenty-six bed care facility providing for clients whose needs are associated with their mental health needs, including dementia. All PrimeLife care services place respect at dignity at the core of their provision, combined… Read more about Hawkhurst Care Centre

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • Mental Health
  • Sensory Impairment
  • 26 Rooms from £1,127 / week
Sandy Brook House Care Centre

Sandy Lane, Lower Darwen, Darwen BB3 0PU 

7.4 15 reviews
"Had my first visit to Sandybrook to see my uncle, who has been a resident there for the past year. My uncle has no family in the UK, and…"   Read all 15 reviews
Location Type Care Home

Sandy Brook House Care Centre is a twenty-five bed facility providing for clients whose needs are associated with their mental health needs, including dementia. All PrimeLife care services place respect at dignity at the core of their provision, combined… Read more about Sandy Brook House Care Centre

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Mental Health
  • 25 Rooms from £1,183 / week

Prime Life Ltd Reviews in Lancashire (189)

8.6
Prime Life Ltd has a Group Review Score of 8.6 (8.643) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Prime Life Ltd must have a Review Score.

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Review of

Springhill Care Home

from A R (Daughter of Resident) published on 30 January 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was in Springhill Care Home for over 4 years where she was properly cared for by the nicest lot of people ever.
I don't know what I would have done without them, they are all saints.

Reply from Deborah Bennett, Manager at Springhill Care Home

It was a pleasure nursing your mother and meeting your lovely family regularly. Kind regards.


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Review of

Springhill Care Home

from Peter R (Husband of Resident) published on 27 January 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife was cared for by nurses and staff this was excellent. The nursing staff were always aware of my wife's needs and showed her love where nothing was too much trouble.
Please accept my gratitude and relay my feelings to them on the ward.
I call them God's angels.

Reply from Deborah Bennett, Manager at Springhill Care Home

Thank you so much for your lovely, kind words. I will make sure the team see this. Kind regards.


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Review of

Springhill Care Home

from S H (Respite Resident) published on 24 December 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I came in after being in hospital. I stayed for a month and was well cared for by staff and management. The place is very clean and tidy. They got me walking and my confidence has come back.

Reply from Deborah Bennett, Manager at Springhill Care Home

Thank you for your lovely review. It was lovely to help you with your recovery. This review is much appreciated by everyone. Kind regards.


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Review of

Springhill Care Home

from Elaine G (Daughter of Resident) published on 12 December 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum was transferred from hospital where she had been for several weeks. She was quite poorly at the time of her transfer so was bedridden once she arrived at Springhill.
Unfortunately, she never really showed any signs of improvement and we (her family) made a rota so that there was a familiar face
with her as often as possible. The staff that were allocated to her were really good and made sure that she was kept clean and helped to feed her when she couldn't do it herself. Unfortunately, we lost her on the 17th of October but couldn't have asked for better care for her in her final days.

Reply from Deborah Bennett, Manager at Springhill Care Home

Thank you for your lovely review. This really helps boost the team's morale. Kind regards.


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Review of

Springhill Care Home

from Lynne W (Daughter of Resident) published on 5 December 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dear mum recently passed at Springhill House. She wasn't there for long, just 7 days, but oh my word !! What a beautiful place to spend her last days. The care she was given was absolutely exemplary, outstanding and filled with copious amounts of love, care and understanding. Every member of staff
I came into contact with was extremely supportive towards our family, very loving towards my mum and gave her the utmost respect and dignity during her final days. Walking into Springhill House, even for the brief period, felt like home, after all, it was my mum's home in the end. It was clear to see that all the staff, no matter what their official role was, were obviously one team of togetherness, care and compassion. It felt like the whole place was one massive hug. Comforting the visitors as they attended. My mum always said, for as long as I can remember "When I pop my clogs I want to be in Springhill House because I know it's the best" THANK YOU from the bottom of my heart.

Reply from Deborah Bennett, Manager at Springhill Care Home

Thank you so much for this wonderful review. This really will make all of the Springhill team feel appreciated and valued. It's lovely to see what an impact we made and how we managed to make your mum's last few days brighter. Kind regards.


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Review of

Springhill Care Home

from J R (Wife of Resident) published on 2 December 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

There has been latterly, a great deal of changing the staff on Springwood, which is not ideal for the staff or indeed the residents.

Reply from Deborah Bennett, Manager at Springhill Care Home

Thank you for your review. I do find some of your comments a little surprising. It is a shame these concerns were not raised with us. To give us a chance to improve on things you perceived were wrong. Kind regards.


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Review of

Springhill Care Home

from Susan M (Daughter of Resident) published on 14 November 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was at Springhill Care Home for only 6 days but the care she received was exemplary. Medication was available when necessary and the compassion of staff was amazing. We were allowed to stay with her all the time and we were equally looked after by staff. I feel that Mum's last days were made
as comfortable as they possibly could be and can't thank the staff enough.

Reply from Deborah Bennett, Manager at Springhill Care Home

We really appreciate your lovely review. It was a pleasure to meet your mother. Kindest regards.


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Review of

Springhill Care Home

from Jo G (Sister of Resident) published on 8 October 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The dream of my brother, that he and his partner could be together in a care home became a reality because of the priority held by management at Springhill, that couples should have the opportunity to remain united. The arrival of his partner has changed everything for him, his life has meaning again.

Reply from Deborah Bennett, Manager at Springhill Care Home

Thank you for your lovely review. I am really happy that we are able to maintain a loving relationship within the home. It is such a pleasure. Kind regards.


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Review of

Springhill Care Home

from Julie R (Daughter-in-law of Resident) published on 27 September 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Recently my father-in-law lived at Sprinfhill on two different floors. Whilst at Springhill we found the whole place lovely. All different care groups were so caring to my father-in-law. It felt warm and caring whenever we come to visit. Thank you, Springhill.

Reply from Deborah Bennett, Manager at Springhill Care Home

Thank you for your lovely review. It was a pleasure supporting your father-in-law. Kind regards.


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Review of

Hawkhurst Care Centre

from C E (Son of Resident) published on 27 September 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff are all nice, the home is homely, always warm and welcoming.

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Review of

Hawkhurst Care Centre

from Derek W (Husband of Resident) published on 18 September 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife has been a resident in excess of 5 years. She has an end case of Alzheimer's. Care has always been excellent. My daughter and I are constantly informed of her care needs which are met. The manager and all the carers are approachable and nothing is too much trouble. The home is small, with 22
residents and I am totally satisfied that my wife's care is as good as it can be. Care plans are discussed with us and agreed. It is a dementia home and as such activities have to be limited.

Reply from diane Smith, Director at Hawkhurst Care Centre

Thank you for taking the time to complete this review and for your very kind words.


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Review of

Hawkhurst Care Centre

from K S (Daughter of Resident) published on 17 September 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My father has been at Hawkhurst for the past three years and in all that time he has been treated with the utmost care, compassion and dignity. Whenever I visit my father, usually, I just turn up unannounced. I am always given a warm, friendly welcome by the various members of staff. I have always had
a really good communication with the staff and I feel they go above and beyond with my father's needs.

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Review of

Hawkhurst Care Centre

from J L (Son of Resident) published on 16 September 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The team at Hawkhurst do a fantastic job and a very friendly when I get there to see my mum.

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Review of

Springhill Care Home

from Y T (Wife of Resident) published on 10 September 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

It is difficult to measure when our loved ones are poorly and coming to their end of life. Springhill has provided the care, support and dignity for both patient and family to go through this difficult period of time. I am impressed with the systems of records and care provided accordingly from day
to day. It was a heartbreak journey to see our loved one leave, but my husband has been kept in dignity with us surrounded in a nice room. He has been kept clean and necessary medication was provided. It's a painful experience but thanks to all the team in Springhill provided good support and care.

Reply from Deborah Bennett, Manager at Springhill Care Home

Thank you very much for your lovely review. It has been a pleasure nursing your husband and getting to know you and your family. Keep in touch.


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Review of

Birch Green Care Home

from S A (Son of Resident) published on 2 September 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father is a resident in Birch Green Care Home.
I cannot speak too highly about the quality of the staff at Birch Green.
They are caring, compassionate and dedicated.
The home is spotless and my father is always clean and comfortable when I visit.

Reply from Emma Morgan, General Manager at Birch Green Care Home

Thank you for your kind comments. Hope to see you soon.


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Review of

Birch Green Care Home

from G B (Daughter of Resident) published on 23 August 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was admitted to respite in July by managers, and they were literally like angels in a time of extreme distress in the family, but especially Mum. She has a number of health conditions but has vascular dementia, which is deteriorating very quickly, and decreasing mobility from a non-healing leg
ulcer. The home has helped her in every possible way when other services have let us down. Every member of staff has been so lovely, caring and professional. The home is friendly and has amazing facilities, but more than anything, it makes the residents feel safe and loved. Thank you.

Reply from Emma Morgan, General Manager at Birch Green Care Home

Thank you for your lovely kind words. Kind regards.


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Review of

Springhill Care Home

from J W (Niece of Resident) published on 25 June 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I would recommend this care home, the care is outstanding. The facilities and communication couldn't be better, very friendly and approachable staff, fresh food, and exceptional care home.

Reply from Deborah Bennett, Manager at Springhill Care Home

Thank you for such a lovely review. I'm looking forward to showing the staff teams. Kind regards.


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Review of

Springhill Care Home

from P A (Daughter of Resident) published on 21 June 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Springhill Care Home looked after my dad very well. The nurses and staff supported me and Dad. They did all they could for Dad and I'd like to thank them.

Reply from Deborah Bennett, Manager at Springhill Care Home

Thank you for your kind review. It is much appreciated. Kind Regards Deborah


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Review of

Springhill Care Home

from Greg G (Son of Resident) published on 10 June 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum came into Springhill 2 months ago having been in hospital then moved into another home that didn't work out. Since coming to Springhill Mum has done really well, eating well and getting stronger and taking part in activities. The staff from cleaners, carers, nurses, management and reception are
excellent, very friendly, supportive and professional.

Reply from Deborah Bennett, Manager at Springhill Care Home

Many thanks, Greg for your lovely review. The team on Milnshaw will be very happy with your kind words. Kind regards.


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Review of

Birch Green Care Home

from M F (Wife of Resident) published on 22 May 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband entered the care home on February 2nd, 2024. From the first day, he was welcomed by members of staff and settled immediately. He became bedridden and was looked after with care and compassion by everyone.
I cannot thank the staff enough for the understanding and care received. Sadly he
died on the 21st of April with both myself and his sons by his side.

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Awards / Recognitions (1)

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