Prime Life Ltd in North East Lincolnshire | 2 Care Homes

Review of
Kirklees
from M P (Sister of Resident) published on 27 November 2024

Submitted via Website • Report

Overall Experience

My downs syndrome sister has been in respite at Kirklees several times over the last 10 years and has now been made permanent since February this year. The home itself is clean and the staff are very friendly and helpful. The people who live there are looked after very well.

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Review of
Kirklees
from Deborah D (Sister of Resident) published on 20 November 2024

Submitted via Website • Report

Overall Experience

My brother has been in Kirklees for 4 years now. He is treated with respect and dignity by all of the staff and they are very patient with him. It is as near to a family environment as possible and for this, we, his family are extremely grateful. I am kept updated on all aspects of his care and decisions

which need to be made, are made together. The manager is excellent and I am always made to feel extremely welcome when visiting Kirklees to both see my brother or to discuss his care.

Reply from diane Smith, Director at Kirklees

Thank you for your kind words and for taking the time to complete this review.

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Review of
Kirklees
from David J (Brother of Resident) published on 13 November 2024

Submitted via Website • Report

Overall Experience

All the staff and managers are so helpful and friendly. They go above and beyond to help the needs of all the residents and their families they can never do enough so friendly. They are always doing something with the residents taking them out and having entertainment for them. They will be getting

ready for Christmas now, they never stop, so so pleased with the care and attention they put in, thank you so much.

Reply from Diane Smith, Director at Kirklees

Thank you for your kind words and for taking the time to complete this review.

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Review of
Kirklees
from Dean B (Brother of Resident) published on 13 November 2024

Submitted via Website • Report

Overall Experience

Was worried when my sister was moved from her long-term care home to Kirklees as she was settled at her old place. But I had no need to worry, as she has easily settled, and is very happy there. The staff are very caring, friendly, and understanding, and as visiting is difficult for her family, they

supply transport for home visits, which is very kind and considerate. It's a weight off my mind that she is so well cared for, and my sister talks enthusiastically about her life, residents and the staff, and can only thank them for making the transition so easy for her.

Reply from Diane Smith, Director at Kirklees

Thank you for your kind words and for taking the time to complete this review

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Review of
Kirklees
from Linda S (Mother of Resident) published on 13 November 2024

Submitted via Website • Report

Overall Experience

Our daughter receives excellent care. She is always happy and content when we visit. The staff are wonderful. We are always made welcome and can visit any time. The other residents are always happy to see us and have a chat. The home is always clean and tidy.

Reply from Diane Smith, Director at Kirklees

Thank you for your kind words and for completing this review.

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Review of
Welholme Road Care Centre
from Hjordis D (Resident) published on 2 November 2022

Submitted via Postal Card • Report

Overall Experience

The care here is exceptionally good. It is clean, very caring and extremely friendly at all times. I can come and go as I please and the food is excellent. The shower is posh and it is warm and the water is always hot and there are always good washing facilities.

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Review of
Welholme Road Care Centre
from Julie R (Resident) published on 2 November 2022

Submitted via Postal Card • Report

Overall Experience

I like it here because they do not put pressure on me.

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Review of
Kirklees
from David S (Next of Kin) published on 14 April 2022

Submitted via Website • Report

Overall Experience

Very high standard of care. Staff are all excellent. Our daughter is always treated with dignity. During the pandemic they have done a wonderful job keeping the residents safe while still giving them a a fulfilling time.

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Review of
Kirklees
from M H (Sister of Resident) published on 14 April 2022

Submitted via Website • Report

Overall Experience

The manager has been extremely helpful in answering all my questions surrounding the support my brother needs. The manager very kindly assisted with family visits supporting the transition to Kirklees. I have no doubt about the excellent quality of care that my brother receives at Kirklees.

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Review of
Kirklees
from J K (Sister of Resident) published on 14 April 2022

Submitted via Website • Report

Overall Experience

My sister has been a resident at Kirklees for a number of years and in recent years has experienced a few problems with her health. The staff have met her needs with the utmost care and consideration.

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Review of
Kirklees
from K B (Friend of Resident) published on 4 April 2022

Submitted via Postal Card • Report

Overall Experience

The staff and managers are all exceptional. Great team, warm and welcoming. Very high standard of care, making sure each service user has individual care for their specific needs also putting safety, health and hygiene for most.

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Review of
Kirklees
from P R (Brother of Resident) published on 6 January 2022

Submitted via Website • Report

Overall Experience

My brother has lived at Kirklees for over 3 years. He has settled very well over this time. Staff are excellent, caring and friendly
They try very hard to engage with my brother and are there for his every need. He loves his food which always smells good when I visit and he is kept clean and tidy.

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Review of
Kirklees
from J J (Mother of Resident) published on 9 September 2021

Submitted via Postal Card • Report

Overall Experience

Staff are always in uniform so service users can identify them. My daughter is always clean and looked after how I would look after her when she visits. They always try and make sure my daughter has something to eat as she is an awkward eater by going out of their way to cook her something different.

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Review of
Kirklees
from Diane C (Sister of Resident) published on 15 January 2021

Submitted via Website • Report

Overall Experience

My brother has lived in Kirklees for 25 years since our mother died. He is well looked after, and the staff are friendly and helpful. He is liked and respected by the staff. He has his own room with en-suite, tv and radio where he can relax when he wants to have time to himself.

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Review of
Kirklees
from Elizabeth S (Brother of Resident) published on 31 July 2020

Submitted via Website • Report

Overall Experience

My brother-in-law has been a resident full time now for coming up to 2 years. Before that, he came for respite for the odd weekend.
I've always found the staff very friendly and helpful. If toiletries are needed or pads they ring in advance.
During COVID the staff have worked extremely hard and have

always allowed me to see him through the window.
The staff must be finding it difficult to wear PPE constantly but they are always smiling.
They do try and involve my brother-in-law in activities although he's not always keen.
The food and standard of hygiene is excellent.
I have no concerns with my brother-in-law's care.

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Review of
Kirklees
from Jennifer K (Sister of Resident) published on 31 July 2020

Submitted via Website • Report

Overall Experience

My sister has been a resident at Kirklees for a number of years and the care and consideration of the staff is second to none. They frequently have activities to interact with residents especially music nights when a local duo go in to sing which they all love. The food is also excellent. If any questions

arise regarding care the manager will do her utmost to resolve. My sister is very happy living at Kirklees.

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Review of
Kirklees
from Shelagh F (Sister of Resident) published on 19 May 2020

Submitted via Website • Report

Overall Experience

Happy with the care given to my sister by all the staff and management. They try really hard to get my sister engaged in activities which is quite difficult. My sister has required different types of special equipment to meet her needs that includes a special chair. This has made a huge difference to

my sister and is also helping to prevent her legs and ankles from swelling. They provide good food and are quite happy to accommodate the type of meals that my sister will eat. Overall I have confidence that my sister is being well cared for.

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Review of
Kirklees
from Alexandra O (Sister of Resident) published on 17 March 2020

Submitted via Postal Card • Report

Overall Experience

From moving into Kirklees my brother was shown kindness. The staff welcomed him from day one and he settled in straight away. Kirklees have cheerful staff, they give the home a warm atmosphere. I cannot thank the staff enough for their care of my brother.

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Review of
Kirklees
from Simon H (Resident) published on 13 March 2020

Submitted via Postal Card • Report

Overall Experience

I like living at Kirklees, the staff are good.

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Review of
Kirklees
from A J (Sister of Resident) published on 1 October 2019

Submitted via Postal Card • Report

Overall Experience

They look after my sister very well. She is always happy when we collect her.

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Care Homes Owned by Prime Life Ltd in North East Lincolnshire

Prime Life Ltd Locations in North East Lincolnshire (2)

Prime Life Ltd Reviews in North East Lincolnshire (38)

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