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Care Home Owned by Your Health Ltd in Staffordshire

9.6 Group Review Score (the average from all locations with a review score)
  • Care Home Owned by Your Health Ltd in Staffordshire

Only the locations & reviews in Staffordshire for Your Health Ltd are showing below.

View the details of all 8 locations (with 381 reviews) owned by Your Health Ltd

Your Health Ltd Locations in Staffordshire (1)

 

1 Care Home owned by Your Health Ltd in Staffordshire

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Rider House Nursing Home

Stapenhill Road, Burton-on-Trent DE15 9AE 

9.8 72 reviews
"Very helpful, very professional, and always very informative Chris is always clean and tidy. Everyone in the home seems happy and…"   Read all 72 reviews
Location Type Care Home

Rider House Nursing Home in Burton-on-Trent provides care for the frail and elderly, and those requiring nursing or personal care for a number of conditions and disorders, physical disability, injuries and dementia. It delivers dedicated, person-centred… Read more about Rider House Nursing Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • 42 Rooms from £1,200 / week

Your Health Ltd Reviews in Staffordshire (72)

9.6
Your Health Ltd has a Group Review Score of 9.6 (9.633) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Your Health Ltd must have a Review Score.

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Review of

Rider House Nursing Home

from G L (Daughter-in-law of Resident) published on 11 April 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Could not thank the wonderful staff at Rider House Nursing Home for how they cared for my father-in-law.
Although he only had a short stay they made him welcome they were friendly efficient and nothing was too much trouble. I definitely recommend this to anyone looking to be cared for.
Staff and management
went above and beyond.
Highly recommended.

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Review of

Rider House Nursing Home

from James Allan J (Friend of Resident) published on 3 February 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very helpful, very professional, and always very informative Chris is always clean and tidy.
Everyone in the home seems happy and contented. The staff are always helpful.
I always enjoy my visits to Rider House.

Reply from Amanda Bisson, Registered Home Manager at Rider House Nursing Home

Thank you very much for your excellent review. Your friend is very fortunate to have such a caring friend. He really does appreciate your visits.


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Review of

Rider House Nursing Home

from J J (Daughter of Resident) published on 3 February 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely caring home, great manager who goes above and beyond and wonderful caring staff. Mum is always clean, respected and well presented.
Meals look lovely and home always smells nice.
Home in lovely surroundings.

Reply from Amanda Bisson, Registered Home Manager at Rider House Nursing Home

Thank you very much for your kind review. It is the pleasure of the staff and myself to be involved in the care of your mum.


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Review of

Rider House Nursing Home

from G P (Son of Resident) published on 3 February 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother suffers from dementia and the necessary care she enjoys at Rider House is exemplary providing great comfort to myself, my siblings, and all Mum's family knowing she is both safe and well cared for at all times.
The staff and management work very hard to maintain a friendly environment for
the residents and visitors alike.
Highly recommended.

Reply from Amanda Bisson, Registered Home Manager at Rider House Nursing Home

Thank you very much for your kind review. It is a pleasure to be involved in the care of your lovely mum.


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Review of

Rider House Nursing Home

from L G (Resident) published on 16 December 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Everyone is very good, kind and helpful. Cleanliness is excellent, they even wash the floor every day. And the laundry is excellent if I put something out in the morning it comes back the same day. They come quickly when you press the button.

Reply from Amanda Bisson, Registered Home Manager at Rider House Nursing Home

Thank you for your lovely feedback. It is our pleasure to have you with us at Rider House.


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Review of

Rider House Nursing Home

from J M (Daughter of Resident) published on 25 November 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Everyone is so friendly and helpful. They look after my Father very well and he has been so much better being here.

Reply from Amanda Bisson, Registered Home Manager at Rider House Nursing Home

Thank you for your lovely feedback. It is our pleasure to have your Dad at Rider House. He keeps us all entertained with his lovely humour.


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Review of

Rider House Nursing Home

from A C (Daughter of Resident) published on 25 November 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I feel that I have my sanity back since Mum has been in Rider House. She is really settled and loves all the staff. She is so much improved since 2 years ago, it's amazing. The staff are fabulous.
The staff went above and beyond when my Father died in May.
I couldn't have wished for better care for
him, they were incredible and helped me at such a difficult time.

Reply from Amanda Bisson, Registered Home Manager at Rider House Nursing Home

Thank you for your lovely feedback. It was a pleasure to have cared for your Dad and to have Mum with us and see her so settled is a delight.


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Review of

Rider House Nursing Home

from S M (Son of Resident) published on 18 November 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy with Mum's care, Mum is comfortable and well looked after. The staff are friendly and helpful. Everywhere looks clean and tidy, and visiting is no problem.
The food looks good and I have seen staff helping to feed Mum.

Reply from Amanda Bisson, Registered Home Manager at Rider House Nursing Home

Thank you very much for your lovely review. It is our pleasure to be involved in the care of your Mum.


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Review of

Rider House Nursing Home

from K T (Daughter of Resident) published on 29 February 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Rider House provides a warm, safe, caring environment for the residents. The carers are respectful and kind, with a lovely sense of fun.
My Mum hasn’t been the easiest of residents but Rider House (and particularly the manager) have been very patient in settling her in and making her feel at home.
We are very happy with the care she receives.

Reply from Amanda Bisson, Registered Home Manager at Rider House Nursing Home

Thank you for your lovely review. It has been a great pleasure to have your Mum join us at Rider and be involved in her care.


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Review of

Rider House Nursing Home

from J E (Brother of Resident) published on 7 February 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Most importantly is the care and kindness shown by the staff. Nursing care has always been of a professional standard. The room occupied by my brother is small and basic but clean and well-kept.

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Review of

Rider House Nursing Home

from Anne B (Sister of Resident) published on 5 January 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Rider House took my sister in as an emergency. I was apprehensive at first as my sister has complex needs. It was easy to see that the home is well-run and has a lovely atmosphere. Staff are very welcoming and so caring in the way my sister has been looked after. I have no hesitation in recommending
this wonderful home. We hope to see them all again in the not-too-distant future.

Reply from Amanda Bisson, Registered Home Manager at Rider House Nursing Home

Thank you Anne for your lovely review. It was a pleasure to be involved in the care of your sister and likewise, I hope we will see you again very soon.


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Review of

Rider House Nursing Home

from S B (Daughter of Resident) published on 29 December 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I worked in care for 14 years, I've been to lots of care homes and have been very concerned over the years. Rider House Nursing Home is a really lovely place from my mum, everyone is supportive and caring. I can visit and call and ask about Mum, always a positive response. I've seen exceptional patience
towards my mum and other residents their webpage always shows us the activities they do, Mum has settled. She shows no sign of distress which was paramount at home, great place for Mum 10/10.

Reply from Amanda Bisson, Registered Home Manager at Rider House Nursing Home

Thank you very much for your kind words and lovely review. It is a pleasure to be involved in the care of your Mum and have the additional support of such caring families.


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Review of

Rider House Nursing Home

from C B (Friend of Resident) published on 29 December 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care home provides excellent service. Residents are well cared for by all the staff. Rooms are really fun lovely and they all have their own personal touches.

Reply from Amanda Bisson, Registered Home Manager at Rider House Nursing Home

Thank you very much for your lovely review and kind words. It is a pleasure to be involved in the care of your friend at Rider House.


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Review of

Rider House Nursing Home

from Susan K (Sister of Resident) published on 26 December 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our sister came to you earlier in the year, having moved from a care home because of medical issues. She was having lots of problems previously, with mental health too. All of the issues have gone. She is happier and settled, and her quality of life has 100% improved. We can't tell you what this means
to us, relief, yes, both just that, the care and love all of your staff give us superb. Whenever we visit, our sister has her beautiful clothes., matched with her jewellery, which for her and us is so important. Alwats that extra mile. Thank you all so very much.

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Review of

Rider House Nursing Home

from Tina B (Sister of Resident) published on 15 December 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our sister moved to Ryder House in April 23, and the care, support and love we have experienced have been amazing. The whole team maintains very high standards and is always friendly and supportive. The manager keeps us all really informed of any care plan changes. We are included in all decision-making,
and so is our sister. Their priority is to ensure their residents have a warm, loving environment and maintain their dignity and some control over their lives, which is so important. Thank you.

Reply from Amanda Bisson, Registered Home Manager at Rider House Nursing Home

Dear Tina,
Thank you very much for the lovely review. Your sister has improved and settled so well since joining us at Rider and it is our privilege to be involved in her care.


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Review of

Rider House Nursing Home

from Patricia B (Sister of Resident) published on 11 December 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister moved to Rider House in April 23. This was the best decision we as a family have made. She needs full-time care because of her progressive MS. Since moving from her previous care facility, we have noticed a major change in her moods; she has been encouraged to join in activities which she
didn’t do before and is very happy and settled. The staff are all very caring and helped her settle in, and the staffing doesn’t change much, so she knows who is looking after her, which she finds very reassuring. The manager runs a tight ship, and it shows. She's always clean and well dressed, even down to matching jewellery for her outfits. Fantastic - cannot fault you in any way.

Reply from Amanda Bisson, Registered Home Manager at Rider House Nursing Home

Thank you very much for the lovely review. It is a privilege to have your sister with us at Rider and to see her settle in so well. The support and dedication from all the family are outstanding, and the staff and I are very fortunate to have the opportunity to be involved with such wonderful residents and families.


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Review of

Rider House Nursing Home

from S D (Sister-in-law of Resident) published on 11 December 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been a visitor at Rider House for several years. My mum received end-of-life care, and my dad received nursing care for many years, and now my sister-in-law is a resident.
Rider House is just a very special place, and my first impression all those years ago was exactly right.
The home is
welcoming, spotless and, in my opinion, staffed by a very professional, caring team. I trusted them with those I loved, and they have always done their very best.
Well done, Rider House.

Reply from Amanda Bisson, Registered Home Manager at Rider House Nursing Home

Thank you very much for your lovely review. We are very privileged to have had the opportunity to care for your family members and have your continued support at Rider.


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Review of

Rider House Nursing Home

from Sandra L (Niece of Resident) published on 14 May 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would like to say a big thank you to all the staff who gave us a warm, friendly welcome yesterday when a group of us arrived to celebrate a relative’s birthday, we hoped to celebrate in the garden but the weather was not good, the staff made us comfortable in a room where we could all be together
and even brought us tea and cakes. You all do an amazing job and make sure guests and residents are happy, it shows in the atmosphere of the home.

Reply from Amanda Bisson, Registered Home Manager at Rider House Nursing Home

Thank you Sandra for your kind words and lovely feedback. It is our pleasure to have your aunt here who keeps us entertained with her great sense of humour. She thoroughly enjoyed her birthday celebrations with all the family.


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Review of

Rider House Nursing Home

from Claire L (Daughter of Resident) published on 16 January 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Rider House is a fantastic care home, when you first enter it has a friendly, warm, welcoming feel. Everyone who works there is so kind, friendly and supportive to my mum and when I visit. They are an extension to our family and this now includes the other residents that Mum has quickly formed a friendship
with. The care home, garden and facilities are immaculate and I couldn't wish for a better environment for Mum. They go the extra mile for significant events, everyone joins in and there is a strong connection with the local community. The home provides a full and varied life for Mum. She also has a weekly visit from the hairdresser, her optician visits are scheduled in the comfort of the home and this also includes the dentist. I believe Mum's general health has improved since she has been in Rider House. She is definitely enjoying her meals now, not because she has a great menu to choose from but they are so sociable. Mum is happy to be in Rider House and I am too.

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Review of

Rider House Nursing Home

from Trudie B (Daughter of Resident) published on 16 January 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

5 stars for the Rider House team of staff from the amazing care staff, kitchen staff, house staff and management team. All have been amazing since 2014 for our beloved mother.
All the care staff are so kind and caring and treat Mum like their own family which really means a lot to us as a family.

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