Care Homes Owned by The Riverside Group Ltd
The Riverside Group Ltd Locations (12)
6 Chesnut Road, London N17 9FA
Roden Court, 97-136 Roden Court, 115 Hornsey Lane, London N6 5EF
Charlton Close, Palace Fields, Runcorn WA7 2UY
Botcherby Avenue, Carlisle CA1 2TT
16 Burghley Road, Kentish Town, London NW5 1UE
- Care Provided
- Residential
- Older Person Care
- Physical Disability
- Mental Health
- Younger Adults
- Substance Misuse
- 24 Rooms
1 Tapper Walk, London N1C 4AQ
2 Little Albany Street, London NW1 4DY
Steele Road, (off Campshill Road), London SE13 6BS
9 College Road, London N17 8EA
793 Bristol Road South, Northfield, Birmingham B31 2NQ
1-25 Albion Road, North Shields NE30 2RQ
57/59 Camden Park Road, London NW1 9BH
- Care Provided
- Residential
- Older Person Care
- Mental Health
- Detention under Mental Health Act
- Younger Adults
- 13 Rooms
The Riverside Group Ltd Reviews (34)
Reviews Posted for members of The Riverside Group Ltd
Protheroe House
from Kimberley C (Daughter of Resident) published on 17 May 2023Submitted via Website • Report
Overall Experience
5.0 out of 5
Reply from Sophie Baker, Sales and Marketing Manager at Protheroe House
Thank you so much for your wonderful review, we are so pleased to hear your father is happy living at Protheroe House. We will ensure this is fed back to the staff and management at the scheme.
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Roseberry Mansions
from E J (Resident) published on 16 May 2023Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
Some of the carers are frankly poor and others are excellent.
The food is very poor and seems to be getting worse.
Reply from Sophie Baker, Sales and Marketing Manager at Roseberry Mansions
Thank you for your review, we appreciate all feedback on our service and will ensure this is communicated to the manager who can address the concerns you have directly with you.
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Lorenco House
from Tony D (Brother of Resident) published on 28 November 2022Submitted via Website • Report
Overall Experience
5.0 out of 5
Reply from Sophie Baker, Head of sales and marketing at Lorenco House
Thank you for the wonderful review, we are so pleased to hear how happy your brother is at Lorenco House.
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Lorenco House
from Catherine J (Daughter of Resident) published on 30 March 2022Submitted via Website • Report
Overall Experience
5.0 out of 5
The staff are fantastic at all levels of the organisation: friendly, professional, caring and consistent. There are appropriate protocols for safety and security (general and Covid-related) and these are monitored consistently. Care levels are tailored to the individual and I was invited to contribute to the creation of a bespoke care plan for Mum which can be updated as required.
The roster of activities is varied and engaging and the facilities are in excellent condition. Mum feels safe, happy and cared for, which is a huge weight off my mind. I cannot recommend Lorenco House highly enough.
Reply from Sophie Baker, Sales and Marketing Manager at Lorenco House
Thank you so much for the fantastic review. We are so pleased to hear that you feel your mum is safe and well cared for. Kind regards.
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Protheroe House
from M D (Resident) published on 31 December 2021Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
I have made friends and the staff are very helpful.
All in all, I am very satisfied.
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Protheroe House
from John C (Resident) published on 23 December 2021Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
Reply from Sophie Baker, Sales and Marketing Manager at Protheroe House
We are very pleased to hear you feel happy living at Protheroe House. Thank you for your review. Kind regards.
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Protheroe House
from M B (Resident) published on 16 December 2021Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
Reply from Sophie Baker, Sales and Marketing Manager at Protheroe House
Thank you for your review. We are so pleased to hear you enjoy living at Protheroe House. Many thanks.
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Protheroe House
from S B (Resident) published on 16 December 2021Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
Reply from Sophie Baker, Sales and Marketing Manager at Protheroe House
Thank you for your kind review. We're glad you're happy living at Protheroe House. Kind regards.
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Lorenco House
from E K (Sister of Resident) published on 14 April 2021Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
Reply from Sophie Baker, Sales and Marketing Manager at Lorenco House
Thank you, E K, for this wonderful review of Lorenco House. We are so pleased you are happy with the care given to your sister.
Sophie.
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Lorenco House
from S G (Daughter of Resident) published on 5 April 2021Submitted via Website • Report
Overall Experience
5.0 out of 5
Reply from Sophie Baker, Sales and Marketing Manager at Lorenco House
Thank you for your review. We're so pleased that you have peace of mind that your parents are safe.
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Roden Court
from John C (Resident) published on 10 June 2020Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
The space in my flat is a luxury. There is a lovely garden, with lots of wild birds singing. The food is delicious, vegan and delivered. It has been
Drawback: There is virulent racism in the area, female as much as male. Some of the residents are also racist - Shameful!!
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Lorenco House
from S J (Resident) assisted by family/friend published on 17 March 2020Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
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Lorenco House
from S J (Resident) assisted by family/friend published on 17 March 2020Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
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Protheroe House
from Sally W (Resident) published on 15 October 2019Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
Reply from Julie Chanel, Sales and Marketing Manager at Protheroe House
Thank you very much for you kind review of Protheroe House, it is really helpful to us. We will pass on your lovely comments to care staff.
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Protheroe House
from J C (Resident) published on 15 October 2019Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
Food varies.
Reply from Julie Chanel, Sales and Marketing Manager at Protheroe House
Thank you for taking the time to complete a review. If you have any concerns do please keep talking to us. The care staff really appreciate the positive feedback.
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Protheroe House
from V W (Resident) published on 15 October 2019Submitted via Postal Card • Report
Overall Experience
3.0 out of 5
Reply from Julie Chanel, Sales and Marketing Manager at Protheroe House
Thank you for your review of Protheroe House, I will ask the manager to speak to you about any concerns you might have. The care staff strive to support our residents with care and dignity, if this is not your experience we will address that.
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Roseberry Mansions
from A B (Resident) published on 10 September 2019Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
Reply from Julie Chanel, Sales and Marketing Manager at Roseberry Mansions
Thank you very much for completing this review of Roseberry Mansions, we are grateful. Best wishes.
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Roseberry Mansions
from B H (Resident) published on 10 September 2019Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
Reply from Julie Chanel, Sales and Marketing Manager at Roseberry Mansions
We really appreciate you taking the time to write this review, thank you.
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Roseberry Mansions
from A S (Resident) published on 10 September 2019Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
Reply from Julie Chanel, Sales and Marketing Manager at Roseberry Mansions
Thank you very much for this very kind review. Best wishes
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Protheroe House
from A B (Resident) published on 5 September 2019Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
Staying here has helped my recovery after 5 weeks in hospital, complex illness and hip operation.
Reply from Julie Chanel, Sales and Marketing Manager at Protheroe House
Thank you so much for taking the time to complete this very positive review. We are delighted to support you. We will pass your lovely comments to staff. Best wishes. Julie.
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Awards / Recognitions (0)
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Frequently Asked Questions about The Riverside Group Ltd
How many Care Homes does The Riverside Group Ltd own?
The Riverside Group Ltd own 2 Care Homes.Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Riverside Group Ltd to verify any information. View our terms and conditions.