Country Court in Bath & North East Somerset | 1 Care Home

Review of
Stanton Court Care & Nursing Home
from Jo J (Daughter of Resident) published on 18 November 2024

Submitted via Website • Report

Overall Experience

My father moved into Stanton Court when family health problems prevented me from continuing to look after him. It was a worrying time but the staff made the transition so smooth and supported. The team went out of their way to welcome him and to quickly get to know him. He soon felt part of the community.
From

management to the care team and all staff, are outstanding. Dad prefers to stay in his room, but they make sure they check in on him many times each day, stopping for chats, getting him involved in activities (even in his room) and feeling valued. Nothing is too much bother for them.
Dad has a limited diet and the kitchen team goes out of their way to make sure he is eating and drinking and enjoying everything and it is adapted to suit him.
I couldn't wish for better care for Dad. Thank you.

Reply from Laura Whiteway, Home Administrator at Stanton Court Care & Nursing Home

Thank you for taking the time to leave a review for Stanton Court Care & Nursing Home, it's lovely to hear that you are happy with the care & support we provide for your dad and also that he is happy and settled here. It's also good to hear that he enjoys his meals and the activities we offer.

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Review of
Stanton Court Care & Nursing Home
from Linda T (Daughter of Resident) published on 29 October 2024

Submitted via Postal Card • Report

Overall Experience

We had the emotional task of having to move Mum from a care home she loved and settled in, at short notice due to being informed it was closing. Stanton Court staff were so caring and supportive of Mum and us as a family at this time and managed what could have been a tricky transition smoothly. Mum

settled well and feels safe and cared for. Staff support and being given choices have seen Mum become more confident and she has been on several trips out with other residents. Quick to respond when health visits arise, the staff and GP are excellent. Family visiting is encouraged and you always feel welcome.

Reply from Laura Whiteway, Home Administrator at Stanton Court Care & Nursing Home

Thank you for taking the time to leave a review for Stanton Court Care & Nursing Home, it's lovely to hear that you are happy with the care we provide for your mum and that she is happy and settled here. We are also pleased that she enjoys the activities we offer and that you and your family always feel welcome here.

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Review of
Stanton Court Care & Nursing Home
from Lyn H (Daughter of Resident) published on 18 October 2024

Submitted via Website • Report

Overall Experience

My mother has been in Stanton Court for 5 months and settled in remarkably quickly considering that she was very anxious and resistant about going into care. Stanton Court is a small care home with lovely gardens. The excellent manager runs a great team. Everyone is so kind and caring. They all go the

extra mile to make sure Mum is safe, always respecting her dignity but with a smile and kind remarks. They regularly provide extra activities such as outings, games and manicures while making the family aware of any care or medical concerns. The kitchen team make and serve lovely meals. Thanks so much, everyone.

Reply from Laura Whiteway, Home Administrator at Stanton Court Care & Nursing Home

Thank you for your review and for your lovely feedback. We appreciate you taking the time to leave us a review and we are pleased that you are happy with the care we provide for your mum. I will pass your kind comments on to the rest of the team here at Stanton Court.

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Review of
Stanton Court Care & Nursing Home
from Jacqueline P (Daughter of Resident) published on 16 October 2024

Submitted via Website • Report

Overall Experience

My mum has been a resident at Stanton Court for the last two months. She settled very quickly and since arrival has been treated with so much kindness and respect. There is a family atmosphere at Stanton Court that extends beyond the staff and the residents to us, the family of residents. When Mum's

health problems are worrying and complex we feel very much 'in this together' with the care home staff. Stanton Court has a homely feel and is warm and comfortable with a beautiful garden and lovely views. The Manager is excellent, running the business with skill and good humour, creating an environment in which everyone excels and always seems so cheerful in their work. We couldn't have chosen a better home for our mum.

Reply from Laura Whiteway, Home Administrator at Stanton Court Care & Nursing Home

Thank you for your review and for your lovely feedback. We appreciate you taking the time to leave us a review and are pleased that you are happy with the care we provide for your mum, and that you also feel a part of the Stanton Court family. I will pass on your kind words to the rest of the team here at Stanton Court.

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Review of
Stanton Court Care & Nursing Home
from D S (Daughter of Resident) published on 16 October 2024

Submitted via Website • Report

Overall Experience

The standard of care is excellent which means my mum is well looked after and happy. The staff will listen to any concerns and deal with them straight away. The home has a friendly and homely atmosphere, all the staff are very caring.

Reply from Laura Whiteway, Home Administrator at Stanton Court Care & Nursing Home

Thank you for your review and for your lovely feedback. We appreciate you taking the time to leave us a review and we are pleased that you are happy with the care we provide for your mum. I will pass your comments on to the rest of the team here at Stanton Court.

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Review of
Stanton Court Care & Nursing Home
from Rachel H (Daughter of Resident) published on 16 October 2024

Submitted via Website • Report

Overall Experience

Such a lovely home, Dad is so happy we wish we had moved him sooner. The staff are all very friendly and supportive and they show such affection and kindness to Dad it is heartwarming and reassuring. They have become like our extended family and we have absolute faith in their care for Dad. The 'home'

is like a proper home with character and comfort. It's peaceful and the garden is beautiful and easy to access.

Reply from Laura Whiteway, Home Administrator at Stanton Court Care & Nursing Home

Thank you so much for your very kind review. We are so happy that you are pleased with the care we provide for your dad and that he is so happy here. We are also glad that you feel like you are a part of our Stanton Court family.

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Review of
Stanton Court Care & Nursing Home
from M S (Daughter of Resident) published on 25 June 2024

Submitted via Website • Report

Overall Experience

Our mother was a resident at Stanton Court for 16 months. The care she received was excellent. Stanton Court has a friendly atmosphere with kind, considerate, polite staff. The rural setting is lovely with views over the countryside. The rooms vary in size and facilities and are clean and comfortable.

The food was plentiful and homemade. The management team were approachable, understanding and professional. Overall, we were very satisfied.

Reply from Laura Whiteway, Home Administrator at Stanton Court Care & Nursing Home

Thank you for your review and for your lovely feedback. We appreciate you taking the time to leave us a review and are pleased that you were happy with the care we provided for your Mum. I will pass on your kind words to the rest of the team here at Stanton Court.

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Review of
Stanton Court Care & Nursing Home
from A S (Husband of Resident) published on 13 March 2024

Submitted via Website • Report

Overall Experience

Stanton Court is a very homely care home. Every member of staff is friendly, attentive and willing to undertake different tasks when colleagues are ill or an unexpected staff shortage arises. Even the manager puts her hand to different tasks as necessary. She, the manager, runs a tight ship but mixes

easily with staff. Care staff (and other staff) treat residents with appropriate consideration and respond as quickly as circumstances allow. Residents may need to wait to go to the toilet at meal times so must decide to ask for toilet assistance sufficiently prior to meal times or wait until the mealtime is over. This need not be a problem as most residents wear pads. Some residents are impatient and walk without an attendant member of the care staff, although other residents may ask them to sit and wait. Such impatience or disregard for personal safety can result in the risk of a fall.

Reply from Laura Whiteway, Home Administrator at Stanton Court Care & Nursing Home

Thank you for your review and for your lovely feedback. We appreciate you taking the time to leave us a review and that you are happy with the care we provide for your wife and also your sister. I will pass your comments on to the rest of the team here at Stanton Court.

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Review of
Stanton Court Care & Nursing Home
from Sally L (Daughter of Resident) published on 12 March 2024

Submitted via Website • Report

Overall Experience

Stanton Court is an excellent care home. The staff are committed to providing first-class care, delivered with compassion, empathy, kindness and dignity. All staff are welcoming, friendly and willing to assist with concerns. Communication is fantastic, whether by telephone or email.
The relationship

with the community is unique and engages young with the elderly, which is heartwarming.
There is definitely a family feel at Stanton Court. The home itself is cosy, clean and the gardens are superb.
Having activities for residents to participate in is fantastic, to see everyone enjoying themselves brings joy.
I have recommended Stanton Court to family and friends as the change in my relative, since arriving there, has been immense. I cannot rate the home highly enough would give 100 stars if I could.
Fantastic, brilliant, welcoming, caring etc keep up the good work.

Reply from Laura Whiteway, Home Administrator at Stanton Court Care & Nursing Home

Thank you so much for your very kind review. We are so happy that you are pleased with the care we provide for your Mum and that you also feel part of the Stanton Court family.

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Review of
Stanton Court Care & Nursing Home
from Rachel M (Daughter of Resident) published on 12 March 2024

Submitted via Website • Report

Overall Experience

All the staff are amazing. The care is second to none.
My mum is very happy in the home and loves all of the staff.
Visitors are made to feel very welcome, and contact between the care home and next of kin is excellent.
The activities are great, and Mum really enjoys them. They are always thinking

up new ideas for things to do and places to go.
The home is very well organised, and nothing is too much trouble for any of the staff.
The grounds are beautiful, and Mum really enjoys the gardens and outside spaces.
I’m so happy that I found this lovely place for my mum.

Reply from Laura Whiteway, Home Administrator at Stanton Court Care & Nursing Home

Thank you for taking the time to leave a review for Stanton Court Care & Nursing Home; it's lovely to hear that you think we are doing a great job of looking after your Mum and that she is happy and settled here. We are pleased that she enjoys the activities we offer, and we also appreciate your help and support at our events. It is our pleasure to care for your Mum as part of our family at Stanton Court.

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Review of
Stanton Court Care & Nursing Home
from Chris G (Nephew of Resident) published on 11 March 2024

Submitted via Website • Report

Overall Experience

My aunt has only recently moved to Stanton Court. I have found the team there to be very caring, loving, and helpful in every way. She has a lovely room, and enjoys the activities in the lounge downstairs, as well as sitting in the conservatory looking out over the garden. She enjoys the choice of meals,

snacks and beverages offered to her. She was thrilled to have her hair and nails done, and recently the home arranged to have her eyes tested. I can rest assured that she is in good hands there. It's a lovely home and the staff makes you feel very welcome when visiting.

Reply from Laura Whiteway, Home Administrator at Stanton Court Care & Nursing Home

Thank you for taking the time to leave a review for Stanton Court Care & Nursing Home; it's lovely to hear that you think we are doing a great job of looking after your aunt and that she is happy and settled here. It is our pleasure to care for her as part of our family at Stanton Court.

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Review of
Stanton Court Care & Nursing Home
from Tim C (Son of Resident) published on 11 March 2024

Submitted via Website • Report

Overall Experience

All staff appear on all occasions professional and are always very friendly and caring. My dad also enjoys the food choice and quality. Good honest feedback was provided by staff when asked. Given the investment, some improvements could be made to building maintenance.

Reply from Laura Whiteway, Home Administrator at Stanton Court Care & Nursing Home

Thank you for taking the time to leave a review for Stanton Court Care & Nursing Home; we appreciate all comments and feedback. We are delighted to hear how happy you are with our care for your Dad; it is our pleasure to care for him as part of our Stanton Court family.

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Review of
Stanton Court Care & Nursing Home
from Rachel L (Sister of Resident) published on 22 November 2023

Submitted via Website • Report

Overall Experience

Stanton Court provides a caring environment, where an individual can live peacefully, accepted with respect. The quality of the management and staff is outstanding and they go the extra mile in amazing ways. Families are supported and communication is excellent at every level. There is exceptional nursing

care for residents as this is required. Activity organisers are employed during the week who are readily available to share with family members how to best enhance the stay at Stanton Court. Communication at every stage is appreciated both ways in the best interest of each resident. My sister's daughter and son were themselves supported in her last days at this difficult time. We appreciate the care we received as a family, with good communication and respect which enhances everyone's involvement. It was a privilege being part of the Stanton Court family, which has exceptional management and loving care throughout. Thank you Stanton Court Team, you are all a blessing.

Reply from Wendy Perkins, Home Manager at Stanton Court Care & Nursing Home

Thank you so much for taking the time to write your heartfelt review. We are pleased to hear that you have been happy with the care and time our staff have given to your sister. Your family quickly became a much loved part of our Stanton Court family, and we welcome you back any time for a chat over a cup of tea and cake. Best Regards.

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Review of
Stanton Court Care & Nursing Home
from Paul G (Son of Resident) published on 6 May 2023

Submitted via Website • Report

Overall Experience

My father moved into Stanton Court in December 2022 due to his dementia and caring requirements. His room was comfortable and clean, with a wonderful view, but the most important thing was the staff that cared for him and the whole team at Stanton Court. Everyone had time to care for him and to explain

what was happening and supported my mother and made her feel welcome when she visited most days. My father struggled to settle in at times, but everyone did their best to make Stanton Court feel like home for him. The food was excellent, and there were lots of activities to take part in if he wanted to. Unfortunately, at the start of April 2023, he became unwell and started to deteriorate and eventually passed away on the 10th of April. In that time, the Stanton Court "team" rallied around him to make him as comfortable and supported my mother and me. After his passing, they continued this support us. Thank you, Stanton Court team; highly recommended.

Reply from Wendy Perkins, Home Manager at Stanton Court Care & Nursing Home

Thank you for your review and for your lovely feedback. We appreciate you taking the time to leave us a review and that you are happy with the care we provided for your father. I will pass on your kind words to the rest of the team here at Stanton Court.

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Review of
Stanton Court Care & Nursing Home
from Mary W (Respite Resident) published on 27 March 2023

Submitted via Website • Report

Overall Experience

Following a month-long stay in the hospital, I felt I needed some respite care to build up my strength before returning home. I chose Stanton Court as I had heard very good things about the home. Despite my late-evening arrival, the night staff on duty were very welcoming, helpful and caring. They helped

me to my room which was very clean and comfortable. Throughout my week-long stay, I was very well supported by all the staff, and I enjoyed fantastic meals which met my dietary requirements. The home was clean and tidy throughout, with a pleasant and calm atmosphere. My favourite place to sit was in the conservatory, which was peaceful and looked out on the extensive and beautiful gardens. I cannot fault anything about the home and highly recommend it. Thank you to everyone at Stanton Court for such a pleasant and relaxing stay.

Reply from Wendy Perkins, Home Manager at Stanton Court Care & Nursing Home

Thank you for leaving us a review; it was our pleasure to care for you at Stanton Court, and we are delighted that you enjoyed your stay with us.

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Review of
Stanton Court Care & Nursing Home
from Carrianne S (Great-Niece of Resident) published on 2 March 2022

Submitted via Website • Report

Overall Experience

Both my grandmother has been here (sadly passed now), but my great uncle is still there now. The manager has always gone above and beyond for us. Can’t fault anything they’ve done. I feel that the comfort of my grandmother and my uncle were and are always their main concern. I follow the activities

they do on social media, and it’s so heartwarming to see how much they do with the residents. I would definitely recommend them to anyone looking around.

Reply from Wendy Perkins, Home Manager at Stanton Court Care & Nursing Home

Thank you for taking the time to leave a review for Stanton Court Care & Nursing Home; we appreciate all comments and feedback. We are delighted to hear how happy you are with our care for your loved ones; it has been our pleasure to care for them as part of our Stanton Court family.

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Review of
Stanton Court Care & Nursing Home
from R B (Son of Resident) published on 23 February 2022

Submitted via Postal Card • Report

Overall Experience

The staff were caring and helpful and tried to make Mother's stay as comfortable as possible. I have been in numerous care homes during the course of my work, and Stanton Court always has a pleasant atmosphere.

Reply from Wendy Perkins, Home Manager at Stanton Court Care & Nursing Home

Thank you for taking the time to leave a review for Stanton Court Care & Nursing Home. If there is anything that we could have done to improve your mother's stay with us, we'd be very happy to hear your thoughts. It was our pleasure to care for your mother as part of our family here at Stanton Court.

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Review of
Stanton Court Care & Nursing Home
from Sammie D (Daughter of Resident) published on 9 February 2022

Submitted via Website • Report

Overall Experience

A home from home for my dad. I never had to worry about our decision. Dad moving to Stanton Court from the hospital was the best decision we could have made for him. From day one, my dad and our family were made to feel at home. What an absolutely wonderful place. All of the staff were amazing and so

caring to both my dad and us. I loved visiting him there. The way the staff cared for my dad and all the residents was out of this world. I felt like I was part of a big, loving family, which is how I've felt all my life, so how lucky were we to be able to continue this at Stanton Court. Thank you so much for looking after my lovely dad, all of you.

Reply from Wendy Perkins, Home Manager at Stanton Court Care & Nursing Home

Thank you for taking the time to write such a lovely review for Stanton Court. It is our pleasure to care for your father as part of our family here at Stanton Court. It's wonderful to hear that you feel so welcome in our home. I will pass your kind words on to our staff team.

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Review of
Stanton Court Care & Nursing Home
from Liz R (Daughter of Resident) published on 7 February 2022

Submitted via Website • Report

Overall Experience

Thank you for doing a great job looking after Mum - you are always friendly and helpful, and I feel she is very well looked after. I feel the staff have made an effort to get to know her and help her feel comfortable.

Reply from Wendy Perkins, Home Manager at Stanton Court Care & Nursing Home

Thank you for taking the time for leaving a review for Stanton Court Care & Nursing Home; it's lovely to hear that you think we are doing a great job of looking after your mother. It is our pleasure to care for her as part of our family here at Stanton Court.

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Review of
Stanton Court Care & Nursing Home
from Jackie I (Daughter of Resident) published on 1 February 2022

Submitted via Website • Report

Overall Experience

From our 1st contact in January 2021 until now, the staff have always provided a professional, individual and caring service to Mum and our family. Because Mum was confused, she was not able to tell us what she had been doing, and this is where the regular newsletters filled the gaps; we could see what

activities were on offer and see photos of Mum enjoying them.
We attended both the Summer and Christmas parties, and it was great to see the interactions between the staff and residents, as well as observing the staff working as a team and enjoying their jobs.
Mum moved to the home during the pandemic, and the staff ensured that we were able to settle her as well as we could within the regulations; they were also keen to enable families to visit safely and as soon as possible as restrictions were lifted.
Sadly Mum passed away recently, and they were very kind and supportive to us all during her last few days.
We would recommend Stanton Court, so once again, thank you to the staff.

Reply from Wendy Perkins, Home Manager at Stanton Court Care & Nursing Home

Thank you for taking the time to leave a review for Stanton Court Care & Nursing Home. It was our pleasure to care for your mother as part of our family here at Stanton Court. We are always pleased to hear that you appreciate the newsletters and opportunities for families to socialise. Thank you for your recommendation. I will pass your kind words on to the staff team.

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Care Home Owned by Country Court in Bath & North East Somerset

Country Court Locations in Bath & North East Somerset (1)

Country Court Reviews in Bath & North East Somerset (54)

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