Country Court in Hertfordshire | 2 Care Homes

Review of
Carpenders Park Care Home
from M G (Friend of Resident) published on 27 January 2025

Submitted via Website • Report

Overall Experience

Such a lovely place. The staff are very friendly, and professional. I was very impressed. The other residents I saw were all nicely dressed, and obviously very well looked after. I am confident that anybody coming to reside in this particular home would be totally safe and cared for at the highest possible

level.

Reply from Laura Mills, Customer Relations Manager at Carpenders Park Care Home

Thank you so much for your kind review and recognising the incredible team we have.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Carpenders Park Care Home
from Wendy T (Daughter of Resident) published on 27 January 2025

Submitted via Postal Card • Report

Overall Experience

I cannot thank the team enough for their care and compassion they have shown to my mum but to us as a family as well. I love that every member of the team are approachable, polite and friendly. I have the satisfaction of knowing my mum is safe, cared for and no longer lonely. To see how happy she is

just means the world to me. I get to spend quality time with her now rather than a full time carer. I've got my mum back.

Reply from Laura Mills, Customer Relations Manager at Carpenders Park Care Home

Thank you for your kind review and we're thrilled you're happy and enjoying being a daughter again. We so enjoy seeing families coming back together.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Carpenders Park Care Home
from Paul T (Son-in-law of Resident) published on 27 January 2025

Submitted via Postal Card • Report

Overall Experience

Two staff members in particular and the team have all been magnificent both in facilitating getting my mother-in-law admitted to Carpenders Park Care Home, dealing with social services and all the issues this entails. I cannot speak highly enough of two staff members in particular. Once there, the team

are all friendly, Efficient and caring. The home itself is spectacular to see that her mother has a new lease of life, especially as she is now over 100 years old. I cannot recommend this facility highly enough.

Reply from Laura Mills, Customer Relations Manager at Carpenders Park Care Home

We are so glad you are happy with the care we are delivering and our team will be thrilled to read your kind words. It's been a pleasure welcoming you all into our family.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Carpenders Park Care Home
from R H (Resident) assisted by family/friend published on 27 January 2025

Submitted via Postal Card • Report

Overall Experience

Staff are wonderful and kind during my stay at Carpenders Park Care Home. I'm happy to remain here now on a permanent basis.

Reply from Laura Mills, Customer Relations Manager at Carpenders Park Care Home

We are so glad you have decided to stay. It has been our pleasure welcoming you into our lovely home and to join our growing family.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Carpenders Park Care Home
from Nicky J (Daughter of Resident) published on 27 January 2025

Submitted via Website • Report

Overall Experience

I feel very lucky to have found Carpenders Park Care home for my dad who was in need of emergency respite care in December. I knew as soon as I walked through the doors that dad would be ok here! Not only is it spotlessly clean and beautiful, but more importantly every staff member is kind and caring!

From the manager and staff in the office, and on reception who are always available to help and offered me such kind support when dad first arrived and continue to do so, to the housekeeping staff who make sure dad always has clean clothes and clean surroundings to the teams that serve meals and the care for residents, every one of them are kind and care!
Dad is being very well looked after and all his needs are being met. He is enjoying the beautiful food which is thoughtfully prepared and presented as well as the constant supply of snacks he is offered. He is comfortable, safe and warm and has a constant watchful eye on him 24/7!

Reply from Laura Mills, Customer Relations Manager at Carpenders Park Care Home

Thank you so much for your review. Our team work very hard to ensure our ladies and gents are well cared for and supported at Carpenders Park Care Home. This will mean so much to them.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Oakview Lodge Care & Nursing Home
from Michael B (Son of Resident) published on 2 January 2025

Submitted via Postal Card • Report

Overall Experience

Oakview Lodge Care & Nursing Home is an excellent facility. The rooms are spacious and bright, complete with an ensuite. The staff are very attentive and caring and are always there to help. The home has an extensive and varied set of activities during the week, including a cinema and pub for the residents.

The management staff have been excellent and very flexible in ensuring my mother is being well looked after. I am very happy I was able to get my mother there as a resident.

Reply from Clare Twiss, Home Manager at Oakview Lodge Care & Nursing Home

Thank you so much for your kind review, I will pass this on to the team. I am glad that your mother has settled into our care, it is an honour to look after her.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Carpenders Park Care Home
from J S (Daughter of Resident) published on 3 December 2024

Submitted via Postal Card • Report

Overall Experience

I am really happy with the care that my dad is receiving and the support that my mum has received at a difficult time. The staff are all very friendly and nothing is too much trouble. The facilities at the care home are lovely especially the bistro. I also feel that we have been kept informed about

dad's care and that if there was any problem we would be contacted.

Reply from Laura Mills, Customer Relations Manager at Carpenders Park Care Home

Thank you for your lovely review. This means a lot to our team.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Carpenders Park Care Home
from J I (Wife of Resident) published on 28 November 2024

Submitted via Postal Card • Report

Overall Experience

Very happy with the treatment my husband has received. I am in the fortunate position of living nearby and visit every day. Everybody is welcoming and helpful. Nice, calm atmosphere. Comfortable room.

Reply from Laura Mills, Senior Customer Relations Manager at Carpenders Park Care Home

Thank you so much for your lovely review. We're really glad things are going well for you all as a family.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Carpenders Park Care Home
from Susan M (Daughter of Resident) published on 25 November 2024

Submitted via Postal Card • Report

Overall Experience

I have to write to say how well my dad has been treated. I felt comfortable enough to go on holiday and was kindly sent messages from one staff member in particular, which made me so grateful that I could relax and not worry. Two members of staff are also amazing as is everyone here. My dad is always

saying how well he is looked after.

Reply from Laura Mills, Customer Relations Manager at Carpenders Park Care Home

Thank you for your lovely review. The team will be forever grateful for your appreciation and It has been our pleasure to look after you all as a family.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Carpenders Park Care Home
from Richard V (Son of Resident) published on 7 November 2024

Submitted via Website • Report

Overall Experience

Mum has become a lot livelier since moving into the home, interaction being the main part of this. Her room, the food and all the staff are excellent. My brother and I are pleased she settled. Would highly recommend anybody else thinking of care homes to have a look!

Reply from Laura Mills, Customer Relations Manager at Carpenders Park Care Home

Thank you for your kind review, we're all thrilled your mum is doing so well.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Oakview Lodge Care & Nursing Home
from John O (Son of Resident) published on 7 November 2024

Submitted via Postal Card • Report

Overall Experience

When my parent was admitted to Oakview Lodge, the first impression was that it does feel like a home and not a hospital. The corridors just in and out with bits of furniture and pictures which gives the feeling you're in a house. Looking down the hallways you cannot see lines of doors. The rooms are

very spacious with underfloor heating and ensuite facilities. Reasonable-sized double-glazed windows. The food is very good and the lounge area has lots of space with tea and coffee provided.

Reply from Clare Twiss, Home Manager at Oakview Lodge Care & Nursing Home

Thank you for your kind words. We pride ourselves on offering our residents a home and not simply a place to live.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Oakview Lodge Care & Nursing Home
from K G (Son-in-law of Resident) published on 21 October 2024

Submitted via Postal Card • Report

Overall Experience

I can't recommend Oakview Lodge enough. The staff are truly exceptional, kind, attentive and always go the extra mile. The facilities are top-notch, creating a comfortable and welcoming environment. Most importantly they've taken such wonderful care of our family member. It's a relief knowing they're

in such good hands.

Reply from Clare Twiss, Home Manager at Oakview Lodge Care & Nursing Home

Thank you so much for your kind words. I will ensure they are passed on to the team. Caring for your loved one is a privilege, thank you for choosing us.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Carpenders Park Care Home
from S G (Niece of Resident) published on 15 October 2024

Submitted via Postal Card • Report

Overall Experience

Everything absolutely excellent. Outstanding staff.

Reply from Laura Mills, Customer Relations Manager at Carpenders Park Care Home

Thank you so much for your score. Its really appreciated by us all here at Carpenders Park Care Home.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Oakview Lodge Care & Nursing Home
from Marie M (Daughter of Resident) published on 26 September 2024

Submitted via Postal Card • Report

Overall Experience

I can't fault anything about Oakview Lodge. The staff are amazing. Mum has been in Oakview since November 2023 and is very happy. The staff arrange daily activities and keep us posted on Mum's welfare. Although we as a family visit regularly and take Mum out, she is always happy to return to Oakview

Lodge. I would highly recommend Oakview Lodge for your loved one. Thank you to all the staff.

Reply from Clare Twiss, Home Manager at Oakview Lodge Care & Nursing Home

Thank you so much for your kind words. Your mum is a joy to have in the service, always smiling and ready with a wave. Thank you for choosing us.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Carpenders Park Care Home
from M R (Wife of Resident) published on 26 September 2024

Submitted via Postal Card • Report

Overall Experience

My husband went into Carpenders Park Care Home, he stayed there for two weeks (respite) after coming out of hospital.
The care he received was unbelievable from all staff and carers. They're all a great credit to the centre.
Some of the staff went about and beyond.

Reply from Laura Mills, Senior Customer Relations Manager at Carpenders Park Care Home

Thank you for taking the time to leave a review for Carpenders Park Care Home. We are so pleased to hear that your husband was well cared for by our staff team and that they always went above and beyond for him during his stay.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Oakview Lodge Care & Nursing Home
from Elaine G (Daughter of Resident) published on 19 September 2024

Submitted via Postal Card • Report

Overall Experience

Mum is so much happier now she is a resident at Oakview Lodge. The staff are always cheerful and Mum adores them. The family are very impressed with the safety and security and also regular outings with staff, plenty of activities which Mum enjoys. Well done to all the staff and management for their

constant updates. A real down-to-earth team but professional.

Reply from Clare Twiss, Home Manager at Oakview Lodge Care & Nursing Home

Thank you so much for your kind words. It is a pleasure to care for your mother. She is an absolute delight to have in the home.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Oakview Lodge Care & Nursing Home
from Gudrun L (Respite Resident) published on 1 August 2024

Submitted via Postal Card • Report

Overall Experience

This is a beautiful, welcoming home. There is a happy rapport between all staff who are exceptionally helpful and cheerful. The nurses are most caring and have given me the best of assistance after my operation. The ground floor room was clean and comfortable. There could have been more towel rails

and hooks. The lunch and dinner menu always has two choices. If none of the choices appealed I could order something special. However, there was not much guidance on what else could be served. It took me a while to come to grips with it. A good stay!

Reply from Clare Twiss, Home Manager at Oakview Lodge Care & Nursing Home

Thank you so much for your kind words and your review. I am glad that you enjoyed your stay. I appreciate the feedback regarding meals and towel rails and will follow up with the relevant teams. Stay well, and you know where we are if you need us again in the future. Please feel free to pop in when you are over this way.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Carpenders Park Care Home
from Leanne C (Daughter of Resident) published on 22 July 2024

Submitted via Website • Report

Overall Experience

Mum had managed at home with carers and an awful lot of support from my Sister and me. After a long stay in hospital, we realised Mum needed more support. Many homes in the Watford area were visited, but Carpenders Park home was head and shoulders above the rest, in their decoration, carers, and management.

Unfortunately Mum has very recently passed away, but I cannot thank Carpenders Park staff enough for caring for Mum so well and making her feel safe and welcome. Most of all they gave me my Mum back. My sister and I were able to spend quality time with Mum, without worrying about her.
Whilst in there, it was my sister's 50th Birthday. They home-baked cakes and scones, ordered flowers, a bottle of bubbly, and a gorgeous card. Then put on a tea party for Mum and close family to celebrate her daughter's 50th. In my books, you do not get better love and care than that. My only concern was she was not able to spend longer in this wonderful environment.

Reply from Claire Masterson, Home Manager at Carpenders Park Care Home

Thank you for taking the time to leave such a lovely review for Carpenders Park Care Home. We are pleased to hear that we could provide a safe and welcoming home for your mum during her time with us. We are also glad we could support you as a family. I will share your kind words with the rest of the staff team.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Carpenders Park Care Home
from Z W (Daughter of Resident) published on 22 July 2024

Submitted via Website • Report

Overall Experience

I searched high and low for the perfect care home for my mother. A wonderful lady who kept a beautiful home and only deserved the very best. As soon as I walked into Carpenters Park I just knew it was the perfect place.
The Management team and carers are outstanding, nothing too much trouble and always

on hand to fulfill any requirements. Their personal touch made the whole transition easy, and the care they gave her while she was there was faultless. The only bad part was that she only got to experience it for 2-3 weeks as her general health just couldn't fight another battle against pneumonia. While she was there she was the healthiest and happiest I'd seen her in years and I want to thank everyone at the home for giving me and my sister our mum back to enjoy those special moments with her before she passed.
Keep up the amazing work!

Reply from Claire Masterson, Home Manager at Carpenders Park Care Home

Thank you for taking the time to leave a review for Carpenders Park Care Home. We are so pleased to hear that you were happy with the quality of care our staff team provided and it was a privilege to have cared for your mum. I will share your kind words with the rest of the team.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Oakview Lodge Care & Nursing Home
from M F (Next of Kin) published on 24 May 2024

Submitted via Website • Report

Overall Experience

We are beyond grateful for the extraordinary care my father has received over these last 4 years. This environment goes way beyond the hotel-like facilities that you first encounter. My dad is treated with dignity, love and humour and above all is listened to 24/7. My mother who comes to visit, is also

looked after with grace and subtlety. Neither have ever been pushed into doing anything that doesn’t suit them. Nothing is forced or hurried. These wonderful caregivers answer a calling. It shows in all they do.
Many times we managed to bring our entire family together from all over the globe. We had access to the large dining room for a huge feast. After that, we moved to the pub and loudly played music from our parent's era. We danced, sang, lived and loved through the rest of the day. Throughout, my dad had his diaper changed, his medication given and all needs seen to. This care continues daily. To all of you at Oakview Lodge; Thank you, from the bottom of our hearts.

Reply from Clare Twiss, Home Manager at Oakview Lodge Care & Nursing Home

Thank you so much for your kind words, I will share them with the team. Working in care is a privilege, and we are grateful for your trust in us to care for your wonderful father.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Care Homes Owned by Country Court in Hertfordshire

Country Court Locations in Hertfordshire (2)

Country Court Reviews in Hertfordshire (84)

Carpenders Park Care Home

Carpenders Park Care Home

Carpenders Park Care Home

Carpenders Park Care Home

Carpenders Park Care Home

Oakview Lodge Care & Nursing Home

Carpenders Park Care Home

Carpenders Park Care Home

Carpenders Park Care Home

Carpenders Park Care Home

Oakview Lodge Care & Nursing Home

Oakview Lodge Care & Nursing Home

Carpenders Park Care Home

Oakview Lodge Care & Nursing Home

Carpenders Park Care Home

Oakview Lodge Care & Nursing Home

Oakview Lodge Care & Nursing Home

Carpenders Park Care Home

Carpenders Park Care Home

Oakview Lodge Care & Nursing Home

Awards / Recognitions (23)

Loading

Loading

Loading

Loading

Promote on carehome.co.uk

Search for

Care Seekers

Job Seekers