Country Court in London | 7 Care Homes

Review of
Link House Care & Nursing Home
from Michael D (Husband of Resident) published on 17 April 2025

Submitted via Website • Report

Overall Experience

Staff are very caring and keep me up to date about my wife. The room is kept very tidy and my wife does not seem to not have any problems with staff.
When I go to see my wife staff recognise me and greet me

Reply from Alex Ulatowska, Customer Relations Manager at Link House Care & Nursing Home

Dear Michael, thank you so much for your kind feedback. We're really glad to hear you feel supported and welcomed during your visits, and that your wife is comfortable and well cared for. It's always encouraging for the team to hear such positive feedback.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Link House Care & Nursing Home
from Michael P (Husband of Resident) published on 17 April 2025

Submitted via Website • Report

Overall Experience

My wife has been with you for 5 years the care given and medical expertise is wonderful I have no complaints any concerns I raise are promptly and effectively dealt with. Whilst my wife is non verbal her facial expressions radiate her contentment.

Reply from Alex Ulatowska, Customer Relations Manager at Link House Care & Nursing Home

Thank you for your lovely review. We're very grateful for your kind words and for the trust you've placed in us over the past five years. It means a lot to us all.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Link House Care & Nursing Home
from Sheila T (Sister of Resident) published on 17 April 2025

Submitted via Website • Report

Overall Experience

My Sister has been a resident at Link House for nearly four years. It was very hard to put her into care, but she always says if she has to be anywhere she would choose Link House. She has kind and considerate care from everyone. The entertainment ladies try everything they can to keep her occupied.

I always get a very warm welcome every time I visit

Reply from Alex Ulatowska, Customer Relations Manager at Link House Care & Nursing Home

Thank you so much for your kind words. We understand how difficult the decision can be, and it means a lot to know your Sister feels safe and comfortable here. We're so pleased she enjoys the activities, and it's always a pleasure to welcome you when you visit. We'll make sure to share your lovely feedback with the whole team.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Carter House Care Home
from Kelly F (Daughter of Resident) published on 17 April 2025

Submitted via Website • Report

Overall Experience

Don't have an issue with Carter House Care Home they are doing a great job by looking after my mum, so keep up the good work guys she also enjoys her self here, she gets involved in the activities they do. So well done guys thank you for all you do.

Reply from Alex Ulatowska, Customer Relations Manager at Carter House Care Home

thank you so much for your kind words and support! We're so pleased to hear your mum is enjoying herself and engaging with the activities in ways that suit her. We'll be sure to share your lovely feedback with the team-it really means a lot.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Pemberley Manor Care Home
from N T (Son of Resident) published on 15 April 2025

Submitted via Website • Report

Overall Experience

Dad has been in Pemberley Manor since September 2024 having spent 8 weeks in hospital following a stroke which left him with severe communication difficulties both verbal and written. Before the stroke he wasn't the most social person spending most 99% of his time in his house and so he has not formed

many relationships with other residents but has formed strong friendships with a couple of the carers. During my visits I have been impressed by the welcome I get from all the staff and now have chats with the management, care, maintenance, activity and catering staff not just about my Dad but also other members of my family.

Reply from Lauren Digby, Customer Relations Manager at Pemberley Manor Care Home

Thank you for taking the time to leave a review for our home. It is lovely to hear that Dad has formed strong friendships with some of the care team at Pemberley, we understand that building meaningful friendships is very important to making Dad feel settled and secure. It is also great to hear that you feel welcome upon your visits to the home. I will ensure that your kind comments are shared with the team.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Pemberley Manor Care Home
from Melanie P (Daughter of Resident) published on 8 April 2025

Submitted via Website • Report

Overall Experience

I would say that pemberley manor is an amazing place. Hygiene standards are are high, the staff are always friendly and eager to help in any way they can, and all residents are encouraged to take part in the many activities the home provides. Overall a fantastic place.

Reply from Lauren Digby, Customer Relations Manager at Pemberley Manor Care Home

Thank you for taking the time to leave a review for our home. It is great to hear that you feel that the team are friendly and happy to help in any way and that the home provides many activities which residents are encouraged to take part in. I will ensure that your kind comments are shared with the team.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Pemberley Manor Care Home
from L H (Resident) published on 24 March 2025

Submitted via Postal Card • Report

Overall Experience

I have been a resident for 3 months. It has a new manager and I have just been to a meeting and the manager was speaking to us, and also welcoming us to ask ? it was very informative and we felt that we were listened to. It is very nice here, the staff are kind and helpful and there is always a senior

care staff who you can talk to if you have any concerns.

Reply from Lauren Digby, Customer Relations Manager at Pemberley Manor Care Home

Thank you for taking the time to leave such a lovely review for our home. We're so happy to hear that you're enjoying living at Pemberley Manor and you feel as though your voice is heard. I will ensure that your kind comments are shared with the team.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Camberwell Lodge Care & Nursing Home
from L R (Daughter of Resident) published on 20 March 2025

Submitted via Postal Card • Report

Overall Experience

My mum was reluctant to move into a care home but had to for extra support. Camberwell Lodges team went above and beyond to welcome her. She made some friends and even took part in activities to my surprise. The place is spotless and everyone is friendly. I would move in to if I could.

Reply from Jessica OConnell, Customer Relations Manager at Camberwell Lodge Care & Nursing Home

Thank you for taking the time to write such kind words for the team at Camberwell Lodge, we will pass on your compliments to our team. It was our pleasure to care for your mother! We wish you all the very best and if you are local please feel free to pop in for a coffee and some cake!

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Pemberley Manor Care Home
from Alexandra J (Daughter of Resident) published on 17 March 2025

Submitted via Website • Report

Overall Experience

My mum has been in Pemberley Manor's care since December 2024,
At Pemberley Manor mum has blossomed, she has the confidence and a new found strength to walk, with aid.
She couldn't do this before, she was alone and scared and the carers couldn't give her the time she needed.
She now has a couple

of friends, the staff arranged for them to meet, they have things in common and look out for each other, my mum has needed this so much.
Pemberley Manor hold many functions for the residents and their families, it has a very homely feel and as a relative you are made to feel included and welcome. The staff can never do enough, very helpful and
understanding.
I appreciate this sounds too good to be true, and that's exactly how I thought at first, but it really has been like this and to know my mum is impressed with herself in walking to see her friends, makes my heart swell with happiness. Mum has finally got some normality and independence in her life.

Reply from Lauren Digby, Customer Relations Manager at Pemberley Manor Care Home

Thank you for taking the time to leave such a heartfelt review for our home. It's so lovely to hear that you feel as though Mum has blossomed since being at Pemberley Manor and has now found the courage, strength and confidence to enhance her independence and mobility. It is so important to build meaningful friendships and create bonds with likeminded people, it is comforting to know that Mum has created a special bond with another resident. I will ensure that your kind comments are shared with the team.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Pemberley Manor Care Home
from O O (Resident) published on 17 February 2025

Submitted via Postal Card • Report

Overall Experience

First of all, I want to appreciate the admin office of the home. The office works fantastically because there are no "no's" in that office. They are always supportive, there are some select carers who have a passion for this work. You will always see it in them that they care. Medical team are also

trying their best but no one can get 100%. Kitchen are good in the area of their specialisation but not in all dishes such as African dishes. The new manager has really made so much impact since she assumed office. There are tremendous changes. The cleaners are also working so hard.

Reply from Lauren Digby, Customer Relations Manager at Pemberley Manor Care Home

Thank you for taking the time to leave an honest review for our home, we are glad to hear that you are enjoying your experience of living at Pemberley Manor and that you find the team supportive and passionate. The Kitchen team provide a wide variety of dishes and are always welcome to hear new ideas on how we can expand our menu. I will ensure that your kind comments are shared with our team.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Marling Court Care Home
from Rosamond D (Cousin of Resident) published on 30 January 2025

Submitted via Website • Report

Overall Experience

My cousin is being well looked after and, most importantly, he says he is happy where he is. He enjoys the food and his body weight is normal for his height whereas he was very underweight before he moved to Marling Court. He says he likes the staff and carers and is very happy with how he is looked

after.

Reply from Gloria George, Home Manager at Marling Court Care Home

Thank you for taking the time to leave your review for Marling Court Care Home. It is lovely to hear that your cousin is happy and that his weight is now normal. It is a pleasure to care for him and include him in the activities which are on offer in the home too. Warm regards,

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Woodlands House Care & Nursing Home
from M C (Sister of Resident) published on 30 January 2025

Submitted via Postal Card • Report

Overall Experience

My sister was transferred to Woodlands after an eight-week stay in hospital following a stroke which left her paralysed down her left side. She was very weak and suffered from mild autism. From day one she was made welcome, shown kindness and love, she said they were her friends. Whenever myself or

family visited all staff greeted us with a smile, nothing was too much trouble, and I felt safe to leave her in their care. Sadly her stay was short and after a week she was put on end-of-life care. During her last day she was treated with love and care and kept comfortable. The staff also looked after me offering tea, coffee and a shoulder to cry on when needed. After she passed she was treated with respect and dignity. I wouldn't hesitate in recommending Woodlands to anyone, they made my sister's last few weeks as comfortable as possible.

Reply from Edmund Yeboah, Home Manager at Woodlands House Care & Nursing Home

Thank you for taking the time to leave a review for Woodlands House, at this difficult time for your family. Please accept our condolences on the loss of your sister, it was our pleasure to care for her here at Woodlands House and we thank you for your kind words.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Marling Court Care Home
from David P (Son of Resident) published on 22 January 2025

Submitted via Website • Report

Overall Experience

Friendly, helpful, caring staff. I have peace of mind knowing that Mum is at Marling Court, I know she is safe, clean and happy, and her wellbeing is their priority.
There are indoor activities and off-site visits.
Would I recommend the place - absolutely, I would!

Reply from Gloria George, Home Manager at Marling Court Care Home

Thank you for leaving a review for Marling Court Care Home. It is wonderful to hear that you are happy with our care and support.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Link House Care & Nursing Home
from Simone S (Daughter of Resident) published on 17 January 2025

Submitted via Website • Report

Overall Experience

My mum has been a resident at Link House since August 2020 and the care she receives there is excellent.
The staff are really great and do a wonderful job. The food looks really good and is varied and always something special is done at festive times of the year. I would recommend Link House to anyone

looking for a residential care home for themselves or a loved one.

Reply from Zoe Smith, Home Manager at Link House Care & Nursing Home

Thank you for your lovely review of Link House Care and Nursing Home. We appreciate your kind feedback and positive words. It's lovely to hear that you and your mum enjoy the Christmas activities and food. Your recommendation means so much to us - thank you.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Camberwell Lodge Care & Nursing Home
from Gail O (Cousin of Resident) published on 7 January 2025

Submitted via Postal Card • Report

Overall Experience

The management and all staff are absolutely 100% brilliant. I cannot fault whatsoever. They looked after my cousin, outstanding could not ask for more. And they also looked after me as I travelled from Bristol. I stayed 5 days to be with my cousin, I had a bed, 3 meals and coffee when I needed. This

home is 100% a credit to you. Keep doing what you do. 10000000% perfect. Thank you all so much.

Reply from Jessica OConnell, Customer Relations Manager at Camberwell Lodge Care & Nursing Home

Thank you very much for your kind review such lovely words that we will ensure to share with the staff at Camberwell Lodge Care & Nursing Home! We understand how difficult it can be when a loved one approaches end of life care. It was our pleasure to care for your cousin and when the time is right we hope to welcome you back to the home for a coffee and catch up!

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Woodlands House Care & Nursing Home
from G H (Son of Resident) published on 31 December 2024

Submitted via Website • Report

Overall Experience

I have found all staff at Woodlands House Care & Nursing Home to be professional, kind and approachable.
Nothing is too much trouble and any requests are dealt with promptly.
The home is always clean and tidy.
Overall, very pleased.

Reply from Edmund Yeboah, Home Manager at Woodlands House Care & Nursing Home

Thank you for your kind words and positive feedback. Your comments mean the world to us and they will be shared with the staff. Warm regards.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Pemberley Manor Care Home
from Derek W (Son of Resident) published on 24 December 2024

Submitted via Website • Report

Overall Experience

Staff are always welcoming and friendly, the home is always clean and tidy, safe spaces and plenty of things always going on. Can already see an improvement in my mother and very happy we chose this care home. Rooms are all very new looking and kept very clean, rest areas and day rooms are always friendly

with staff and happy clients.

Reply from Lauren Digby, Customer Relations Manager at Pemberley Manor Care Home

Thank you for taking the time to leave such a lovely review for our home, it is wonderful to hear that you feel that our team are welcoming and friendly and that the home is always clean, tidy, and full of happy staff and residents. We understand how hard it can be when looking for a care home for your loved one, so we appreciate how much of a relief it must be to see your mother happy and an improvement in her well-being. I will ensure that your kind comments are shared with the rest of the team.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Carter House Care Home
from Jane M (Daughter of Resident) published on 18 December 2024

Submitted via Website • Report

Overall Experience

Carter House is a very well run care home. All the staff are very caring, attentive and professional. I know that all my mum's care needs are met and I can trust them to look after her. She is regularly seen by a doctor too which is very reassuring. It is also very clean. Thank you to everyone.

Reply from Alex Ulatowska, Customer Relations Manager at Carter House Care Home

Thank you for your kind words. We're delighted to hear that you feel confident in the care your mum receives at Carter House. Our team takes great pride in providing attentive and professional care in a clean and welcoming environment. Your trust and appreciation mean so much to us. Thank you!

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Carter House Care Home
from Maureen K (Daughter of Resident) published on 18 December 2024

Submitted via Website • Report

Overall Experience

Carter House is such a well-run care home. I am confident our mum is happy, well looked after and in safe hands. The staff here are truly amazing and work so hard. The staff interaction with the residents is truly amazing, and as a visiting family member I am always given such a warm welcome. There

is always so much for the residents to do thanks to the activity co-ordinators, who ensure that all residents are included in the various activities. Unlike many other care homes where staff turnover is constant, here at Carter House they have a steady group of staff. Thank you to everyone for making us, as a family, feel confidence in her care.

Reply from Alex Ulatowska, Customer Relations Manager at Carter House Care Home

Thank you for your wonderful feedback. We're so pleased to hear that you feel confident and reassured about the care your mum receives at Carter House. Our team works hard to create a warm and engaging environment for both residents and their families, and it's heartening to know this is appreciated. Your kind words mean a lot to us all-thank you!

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Carter House Care Home
from M L (Wife of Resident) published on 18 December 2024

Submitted via Website • Report

Overall Experience

When my husband entered the care home 18 months ago, things were very difficult for both of us.
Thankfully, after several weeks, things changed dramatically for the better.
All the staff are always pleasant, polite and caring. It is a wonderful atmosphere to walk into.
Staff not being available some

weekends to answer the call bell for entry. Also, sometimes there was no-one at weekends to take a phone call from the office in the morning, when I tried to phone around 9.30am.
Thankfully this problem has now been resolved.
I have nothing but praise of all the staff, whatever their role.

Reply from Alex Ulatowska, Customer Relations Manager at Carter House Care Home

Thank you for your thoughtful review. We're so glad to hear that your experience has improved and that you feel supported by our caring team. We appreciate your understanding as we worked to address the earlier concerns and are pleased to know they have been resolved. Your kind words mean a great deal to everyone at the home-thank you!

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Care Homes Owned by Country Court in London

Country Court Locations in London (7)

Country Court Reviews in London (353)

Link House Care & Nursing Home

Link House Care & Nursing Home

Link House Care & Nursing Home

Carter House Care Home

Pemberley Manor Care Home

Pemberley Manor Care Home

Pemberley Manor Care Home

Camberwell Lodge Care & Nursing Home

Pemberley Manor Care Home

Pemberley Manor Care Home

Marling Court Care Home

Woodlands House Care & Nursing Home

Marling Court Care Home

Link House Care & Nursing Home

Camberwell Lodge Care & Nursing Home

Woodlands House Care & Nursing Home

Pemberley Manor Care Home

Carter House Care Home

Carter House Care Home

Carter House Care Home

Awards / Recognitions (23)

Loading

Loading

Loading

Loading

Promote on carehome.co.uk

Search for

Care Seekers

Job Seekers