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Care Homes Owned by Jasmine Healthcare Ltd in Northamptonshire

9.7 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Jasmine Healthcare Ltd in Northamptonshire

Only the locations & reviews in Northamptonshire for Jasmine Healthcare Ltd are showing below.

View the details of all 6 locations (with 380 reviews) owned by Jasmine Healthcare Ltd

Jasmine Healthcare Ltd Locations in Northamptonshire (2)

 

2 Care Homes owned by Jasmine Healthcare Ltd in Northamptonshire

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Oxendon House Care Home

33 Main Street, Great Oxendon, Market Harborough LE16 8NE 

9.8 47 reviews
"Due to a family move, we needed to find a new care home for Dad. Oxendon House seemed the best fit for Dad's needs and the room available…"   Read all 47 reviews
Location Type Care Home

Oxendon House has been respected locally for over thirty years, focusing on quality and personalised care within a homely atmosphere. A converted country house, this property still has much of its original charm while having been converted for the… Read more about Oxendon House Care Home

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • 45 Rooms from £965 / week
Avenue House Nursing & Care Home

173/177 Avenue Road, Rushden NN10 0SN 

9.6 82 reviews
"Dad has only been in this care home for 3 days, the staff have been incredible and so helpful. The environment in the home is so f…"   Read all 82 reviews
Location Type Care Home

Avenue House Nursing & Care Home offers individual, person-centred care within a friendly, comfortable environment, while being attentive and respectful of the individual needs of residents. The care home has several, relaxing living rooms, bedrooms… Read more about Avenue House Nursing & Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • 49 Rooms from £1,050 / week

Jasmine Healthcare Ltd Reviews in Northamptonshire (129)

9.7
Jasmine Healthcare Ltd has a Group Review Score of 9.7 (9.746) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Jasmine Healthcare Ltd must have a Review Score.

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Review of

Oxendon House Care Home

from R R (Daughter of Resident) published on 25 February 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Due to a family move, we needed to find a new care home for Dad. Oxendon House seemed the best fit for Dad's needs and the room available was very nice, with patio doors and lots of space.
The team at Oxendon House has made the whole transfer of Dad a very pleasant experience and was and are extremely
helpful and caring. Dad has settled in better than expected by the family and this is due to the care and professionalism of the whole team at Oxendon House, which we highly recommend.

Reply from Rebecca Franks, Manager at Oxendon House Care Home

Thank you for your review, feedback and kind words. We are getting to know each other and it is our pleasure to have ensured Dad had the best welcome possible. I will share your feedback with the team. Thank you once again, Bee


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Review of

Avenue House Nursing & Care Home

from S H (Son of Resident) published on 24 January 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad moved in 3 days ago. He has been cared for in such a kind and professional way. It has been a hard move for him to make but the staff have been so caring with him. The home feels like a home and I have complete confidence they will make/help Dad settle well.

Reply from Avenue House, n/a at Avenue House Nursing & Care Home

Thank you so much for your kind feedback, We are so happy that your relative has received the care during his first few days with us.


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Review of

Avenue House Nursing & Care Home

from Tim H (Son of Resident) published on 24 January 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad has only been in this care home for 3 days, the staff have been incredible and so helpful. The environment in the home is so friendly.

Reply from Avenue House, n/a at Avenue House Nursing & Care Home

Thank you very much for your feedback, We do hope that your Dad is settling in well.


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Review of

Avenue House Nursing & Care Home

from J M (Daughter of Resident) published on 9 December 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I can not express enough the care and attention shown to my mother during her 5+ year residency. From the kitchen and cleaning staff to the activity organiser, carers, nursing staff and manager, all very professional and always polite and caring even when my mother was difficult. Nothing was a problem
and everyone willing to make her life as comfortable as possible. To be with mu mother at the end was a privilege. Thank you to two members of staff in particular for letting me get to you in time. I can no recommend Avenue House Nursing and Care Home highly enough. Sorry for the late response, I need time to cope with Mums death.

Reply from Sam Hoare-Wilkinson, Manager at Avenue House Nursing & Care Home

Thank you so much for your lovely, heartfelt review. Mum was certainly a character and is sorely missed by everyone here. Don't be a stranger, love from everyone at Avenue House.


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Review of

Avenue House Nursing & Care Home

from Keith H (Son of Resident) published on 27 November 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

During the two and a half years my father spent in this home I had one minor problem concerning agency staff. When I approached the management about it, it was rectified immediately. I cannot speak highly enough of this care home!

Reply from Sam Hoare-Wilkinson, Manager at Avenue House Nursing & Care Home

Hi Keith, thank you for your lovely, kind words and for leaving us a review. I will pass your feedback on to the team once again, thank you.


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Review of

Oxendon House Care Home

from C L (Daughter of Resident) published on 26 November 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

From my first visit to Oxendon House, I knew it was the right place for my Dad. It has a truly warm, homely and caring feel. The transition for my Dad was impressively fast, the staff had everything arranged smoothly, showing both exceptional organisation and genuine commitment. The staff are incredibly
warm, welcoming and professional. They communicate openly and effectively with me. They treat my Dad with the utmost dignity and respect. They genuinely care about the residents, creating a convivial, supportive and positive environment. The setting itself is beautiful, well-maintained, and always kept spotlessly clean. The food is excellent. I feel completely at ease knowing my Dad is not only safe but also truly cared for. It's clear that the home is led by strong, compassionate leadership that values open communication; I am always kept well informed and feel fully involved in my Dad's care. The entire team's dedication shines through every day. I would not hesitate to recommend.

Reply from Oxendon House, Admin at Oxendon House Care Home

Thank you for your lovely review and kind words. The team take pride in all that they do for our residents. It has been our pleasure to get to know Dad and family. The team will be delighted to read this review. Please continue to support us with feedback, this helps us to continuously improve our dedication and commitment to the home and its residents.


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Review of

Oxendon House Care Home

from L K (Sister of Resident) published on 14 November 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister has been a resident for almost a year now. She has dementia and is being very well cared for by the staff, who have all helped her to settle. She hasn't lost her sense of humour and the staff respond accordingly. To see her enjoying life is so refreshing and reassuring for us, her family.

Reply from Bee Franks, Manager at Oxendon House Care Home

Thank you for your lovely review and kind words. The team work extremely hard to ensure that our Residents receive the highest possible care. The team will be thrilled to hear such positive feedback. Thank you once again.


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Review of

Avenue House Nursing & Care Home

from Colin H (Son of Resident) published on 7 November 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father who died on 6th September 2024 had been a resident at Avenue House for two and a half years; for most of that time, he was confined to bed. I have nothing but the highest praise for the staff who cared for Dad as did he. His room and bed linen were always at the highest standard of cleanliness.
I cannot thank Avenue House enough.

Reply from Sam Hoare-Wilkinson, Manager at Avenue House Nursing & Care Home

Hi Colin, thank you for your kind words, they mean a lot to us all. Your dad was a pleasure to look after and is sorely missed by everyone.


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Review of

Avenue House Nursing & Care Home

from S C (Wife of Resident) published on 7 November 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has had wonderful care since he came to live at Avenue House Nursing & Care Home.

Reply from Sam Hoare-Wilkinson, Manager at Avenue House Nursing & Care Home

Thank you for submitting a review on Avenue House. We are all very grateful to receive your lovely feedback. Thank you once again.


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Review of

Avenue House Nursing & Care Home

from C S (Wife of Resident) published on 12 September 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

He is cared for very well. The staff are excellent - A big thank you to all the staff here.

Reply from Sam Hoare-Wilkinson, Manager at Avenue House Nursing & Care Home

Thank you for completing a review on Avenue House We are extremely grateful for your feedback and will pass this on to our team in the areas you have scored us 4 stars, do you have any suggestions/recommendations as to how we could improve them to 5 stars? Any feedback would be very much appreciated. Once again, thank you.


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Review of

Avenue House Nursing & Care Home

from J D (Daughter-in-law of Resident) published on 12 September 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Attended the unfortunately wet summer fete, but have already enjoyed the extended garden and outside seating area. Very nice, very well catered for as usual. The staff are always positive and helpful. Always happy to visit and enjoy the avenue.

Reply from Sam Hoare-Wilkinson, Manager at Avenue House Nursing & Care Home

Thank you for completing a review on Avenue House We are extremely grateful for your feedback and will pass this on to our team in the areas you have scored us 4 stars, do you have any suggestions/recommendations as to how we could improve them to 5 stars? Any feedback would be very much appreciated. Once again, thank you.


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Review of

Avenue House Nursing & Care Home

from P N (Daughter of Resident) published on 11 September 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum has been at Avenue House for 2 years. The carers know her and are always helpful and look after her needs and as a family, we feel reassured with Mum's care. The home is friendly and always welcoming. Any issues can be raised and dealt with.

Reply from Sam Hoare-Wilkinson, Manager at Avenue House Nursing & Care Home

Hi, thank you for completing a review on Avenue House. We are extremely grateful for your feedback and will pass this on to our team. On the areas you have scored us 4 stars, do you have any suggestions/recommendations as to how we could improve them to a 5 star? Any feedback would be appreciated, once again, thank you.


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Review of

Avenue House Nursing & Care Home

from R K (Grandson of Resident) published on 11 September 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are extremely friendly and very caring towards my nan.

Reply from Sam Hoare-Wilkinson, Manager at Avenue House Nursing & Care Home

Hi, thank you for completing a review on Avenue House. We are extremely grateful for your feedback and will pass this on to our team. On the areas you have scored us 4 stars, do you have any suggestions/recommendations as to how we could improve them to 5 stars? Any feedback would be very much appreciated, once again, thank you.


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Review of

Avenue House Nursing & Care Home

from S M (Daughter of Resident) published on 11 September 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been very happy with the care my mum continues to receive at Avenue House. The staff are amazing and always keep our family up to date with changes in medication etc. The food is always to a high standard and the entertainment ladies put in so much effort.

Reply from Sam Hoare-Wilkinson, Manager at Avenue House Nursing & Care Home

Hi, thank you for completing a review on Avenue House. We are extremely grateful for your feedback and will pass this on to our team. On the areas you have scored us 4 stars, do you have any suggestions/recommendations to how we could improve them to 5 stars? Any feedback would be very much appreciated, once again, thank you.


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Review of

Avenue House Nursing & Care Home

from K W (Son of Resident) published on 9 September 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother is very comfortable at Avenue House Nursing & Care Home and is very happy living in a very friendly community. The staff are all extremely caring and professional and always eager to assist my mother with a smile and make visitors feel very welcome.

Reply from Sam Hoare-Wilkinson, Manager at Avenue House Nursing & Care Home

Thank you for your lovely review on Avenue House, I will pass on your comments to the team. Once again, thank you.


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Review of

Avenue House Nursing & Care Home

from S K (Friend of Resident) published on 9 September 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Avenue House is a very nice home to attend, visit and be in. The manager and staff are all lovely, helpful and caring. The atmosphere in the home is always positive, the residents are encouraged to join in and be part of all activities.

Reply from Sam Hoare-Wilkinson, Manager at Avenue House Nursing & Care Home

Thank you for a lovely review on Avenue House We are all very grateful for your review. I will pass on your comments to the team Once again, Thank you.


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Review of

Avenue House Nursing & Care Home

from J W (Friend of Resident) published on 25 July 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Visit regularly when activities are taking place, residents enjoy singing, probably would enjoy their own karaoke afternoon.
Nice to see most enjoying the afternoon, and participating.

Reply from Rosalind Martin, Executive & Acquisition Support at Avenue House Nursing & Care Home

Thank you for taking the time to complete a review about Avenue House. It is particularly lovely to read that you visit regularly whilst activities are taking place. Thank you for your great suggestion of a karaoke afternoon for our residents, we will be sure to pass this suggestion, and your lovely feedback, on to our team.


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Review of

Avenue House Nursing & Care Home

from Shirley W (Daughter of Resident) published on 4 July 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been in Avenue House for 6 years. She has always been treated with dignity and kindness by all the staff.
The manager is always available to speak to about any problems, we have always found the staff to be happy in their work and they are rewarded with incentives for excellent performance.
I would always recommend Avenue House to any friends or relatives who were looking for a home for their loved ones.

Reply from Sam Hoare-Wilkinson, Manager at Avenue House Nursing & Care Home

Good evening thank you for completing a care home review on Avenue House and for your lovely kind words I will pass on your feedback to the team. Once again, thank you


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Review of

Avenue House Nursing & Care Home

from Susan C (Daughter of Resident) published on 4 July 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum has been at this care home for over two years.
I have always been thankful for the way my mum has been cared for.
It is lovely to see how happy the whole team appears.
If they are happy, their feelings are passed onto the residents.
Thank you for doing your best for my mum.

Reply from Sam Hoare-Wilkinson, Manager at Avenue House Nursing & Care Home

Good evening thank you for completing a review on Avenue House and for your lovely feedback I will pass on your feedback to the team. Thank you once again


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Review of

Oxendon House Care Home

from Denise M (Daughter of Resident) published on 1 May 2024

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum has been a resident since December 2023 and I have nothing but praise for the service.
Excellent activities.
Good fresh food. One of the main reasons we selected Oxendon. All freshly prepared on-site.
The staff are all so dedicated.

Reply from Catherine Egley, Senior Support Manager at Oxendon House Care Home

Thank you for your feedback I will ensure to pass this over to the team.


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