Care Homes Owned by The Orders of St John Care Trust

9.6 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by The Orders of St John Care Trust
The Orders of St John Care Trust (OSJCT) was established in 1991 as a not-for-profit charitable trust.

The second largest not-for-profit care provider in the UK, it currently operates 66 homes and fourteen extra care schemes in four counties (Lincolnshire, Wiltshire, Oxfordshire and Gloucestershire).

With over 3,500 residents in its care and more than 4,800 employees, OSJCT delivers a varied range of care services, including: residential, nursing and specialist dementia care, as well as intermediate, respite and day care. They also offer a domiciliary care service in 14 extra care housing schemes across its footprint.

OSJCT prides itself on supporting residents to live as full a life as possible, in a warm, caring environment that really is a genuine home from home for both residents and their families.

The Orders of St John Care Trust Locations (61)

 

61 Care Homes owned by The Orders of St John Care Trust

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Bemerton Lodge

Christie Miller Road, Salisbury SP2 7EN 

9.7 80 reviews
"Mum has been looked after with love, care and consideration. The staff are amazing taking the time to make sure mum's opinions and washes…"   Read all 80 reviews
Location Type Care Home

Bemerton Lodge is registered for fifty-six residents and offers a team of skilled and friendly carers, able to provide care for older people and those with dementia, while also being able to offer day care. Care homes from The Orders of St John Care… Read more about Bemerton Lodge

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • 56 Rooms from £1,200 / week
Henlow Court

Henlow Drive, Dursley GL11 4BE 

9.7 63 reviews
"My sister is being looked after extremely well at Henlow Court. She settled in quickly. She enjoys the food, the company and the…"   Read all 63 reviews
Location Type Care Home

Henlow Court offers dedicated, person-centred care to up to 40 residents in a convenient location, a short distance from the amenities and transport links of Dursley. The specialist home environment has been designed specifically to enhance the quality… Read more about Henlow Court

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • 40 Rooms from £1,355 / week
Grevill House and Ashley Intermediate Care Centre

279 London Road, Charlton Kings, Cheltenham GL52 6YL 

9.7 104 reviews
"After suffering a stroke, my husband came to Grevill House totally dependent on others for every aspect of his life. He could do nothing…"   Read all 104 reviews
Location Type Care Home

Grevill House offers up to 50 residents compassionate, individualised residential, nursing and respite care. This warm and friendly home is located on the eastern edge of Cheltenham in the delightful village of Charlton Kings. On-site is The Ashley… Read more about Grevill House and Ashley Intermediate Care Centre

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 65 Rooms from £1,345 / week
Langford View

Coach House Mews, Bicester OX26 6EW 

9.7 101 reviews
"Overall very happy in Langford View. Main issue is with the meals which are sometimes poor. Sometimes flavour is bland, presentation is…"   Read all 101 reviews
Location Type Care Home

Langford View offers empathetic, person-centred care for 60 residents. The home has a team of highly-skilled and friendly carers who are passionate about providing residential, early-stage dementia and nursing care for older people. Care homes from… Read more about Langford View

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Sensory Impairment
  • 60 Rooms from £1,410 / week
Coombe End Court

London Road, Marlborough SN8 2AP 

9.7 76 reviews
"Watching how much happier my granny is makes everything better. It's such a lovely home for her and we are grateful to you for caring so…"   Read all 76 reviews
Location Type Care Home

Coombe End Court is located on the outskirts of Marlborough, a historic market town with plenty of shops, offering residential, dementia and respite care services. The home underwent a major refurbishment in 2016 and now boasts a separate dementia… Read more about Coombe End Court

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • 60 Rooms from £1,430 / week
Millbrook Lodge

Moorfield Road, Brockworth, Gloucester GL3 4EX 

9.6 70 reviews
"I would like to thank all the good people involved in my care, one of the staff and her ladies who have my daily care.…"   Read all 70 reviews
Location Type Care Home

Millbrook Lodge offers up to 80 residents compassionate, individualised residential, nursing and respite care in a modern, comfortable environment. Opened in 2010, the home is situated close to the centre of Brockworth, an attractive village just a few… Read more about Millbrook Lodge

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • 80 Rooms from £1,395 / week
The Meadows

Britwell Road, Didcot OX11 7JN 

9.6 90 reviews
"During the summer of 2022, my mum's respiratory illness was progressing so rapidly that full-time nursing care was becoming necessary. My…"   Read all 90 reviews
Location Type Care Home

The Meadows is registered for sixty-eight residents and a team of skilled and friendly carers provide residential, early-stage dementia and nursing care for older people. Care homes from The Orders of St John Care Trust are well respected in Lincolnshire,… Read more about The Meadows

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • 68 Rooms from £1,445 / week
The Poplars

Chapman Street, Market Rasen LN8 3DS 

9.6 47 reviews
"My husband came into respite care here at The Poplars for 2 weeks, after a hospital discharge to recuperate and gain strength. His care has…"   Read all 47 reviews
Location Type Care Home

The Poplars offers compassionate, individualised residential and dementia care. Located close to the centre of the small, vibrant market town of Market Rasen in Lincolnshire, the home’s new, specialist dementia 11 bedroom household, with additional living,… Read more about The Poplars

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • 51 Rooms from £995 / week
Apple Trees Care and Reablement Centre

Arlington Gardens, Grantham NG31 7GQ 

9.6 73 reviews
"I had been in hospital for 8 weeks. Apple Trees Care and Reablement Centre really helped me progress ready to go home. I felt safe and…"   Read all 73 reviews
Location Type Care Home

Apple Trees Care and Reablement Centre offer residents a real home from home in a modern environment. Spacious bedrooms with en-suite facilities look out onto landscaped gardens with raised planters, vegetable patches and water features, whilst comfortable… Read more about Apple Trees Care and Reablement Centre

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • 64 Rooms from £1,110 / week
Longlands

Balfour Road, Blackbird Leys, Oxford OX4 6AJ 

9.6 103 reviews
"I am happy. Make a lot of friends. I am helped with activities and setting the tables. I like the food, so delicious. My bedroom is clean…"   Read all 103 reviews
Location Type Care Home

Longlands is registered for forty-eight residents and a team of skilled and friendly carers provide residential and early-stage dementia care for older people. Care homes from The Orders of St John Care Trust are well respected in Lincolnshire, Wiltshire,… Read more about Longlands

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Sensory Impairment
  • 48 Rooms from £1,215 / week
Edwardstow Court

Fosseway, Stow-on-the-Wold, Cheltenham GL54 1FG 

9.6 68 reviews
"After a difficult time at home with my husband's worsening symptoms of Vascular Dementia, my family and I decided to enter him into the…"   Read all 68 reviews
Location Type Care Home

Edwardstow Court Care Centre is located in the pretty town of Stow-on-the-Wold and offers residential, dementia, respite and day care for up to 48 residents. Edwardstow Court has been designed in a traditional manor house style, with a blend of Cotswold… Read more about Edwardstow Court

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 48 Rooms from £1,550 / week
Athelstan House

Priory Way, Burton Hill, Malmesbury SN16 0FB 

9.6 73 reviews
"It is a pleasure to visit Mum in Athelstan House. The staff are warm & welcoming, and Mum is being very well cared for. We are very…"   Read all 73 reviews
Location Type Care Home

Athelstan House is an eighty capacity care home located in Malmesbury, dedicated to person-centred methods and offering quality care for adults diagnosed with health-related needs. The home also cares for residents with nursing needs who will be… Read more about Athelstan House

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 80 Rooms from £1,495 / week
Lake House

The Green, Adderbury, Banbury OX17 3NG 

9.5 83 reviews
"My grandad came to stay at the home in February 2024. The home has been amazing to him and all the family. Food is brilliant, the staff are…"   Read all 83 reviews
Location Type Care Home

The specialist home environment has been designed to enhance the quality of life for people in their later years and incorporates features to promote reminiscence as therapy. This welcoming home is set in the attractive rural village of Adderbury, close… Read more about Lake House

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 43 Rooms from £1,375 / week
Digby Court

Christopher's Lane, Bourne PE10 9AZ 

9.5 47 reviews
"Very happy on the whole, maybe at weekends staffing levels could be better. If I have a problem I have a conversation with management which…"   Read all 47 reviews
Location Type Care Home

Digby Court is a thirty-six capacity care home located in Bourne, dedicated to person-centred methods and offering quality care for older people and adults with a physical disability. Care charity and provider The Orders of St John Care Trust are… Read more about Digby Court

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • 36 Rooms from £955 / week
Hayward Care Centre

Corn Croft Road, Devizes SN10 2FR 

9.5 107 reviews
"My husband enjoyed his stay at Hayward care home and was very well looked after. He cannot remember any details hence the need for me to…"   Read all 107 reviews
Location Type Care Home

Hayward Care Centre is a 2015 addition to this provider's range of facilities, purpose-designed to support modern care practice that is individualised to suit the client, while employing professionals committed to a compassionate approach. Independent… Read more about Hayward Care Centre

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • Sensory Impairment
  • 80 Rooms from £1,525 / week
Seymour House

Monkton Park, Chippenham SN15 3PE 

9.5 103 reviews
"Mu husband could not be in a better home. All the staff are so caring and treat him with respect. He is well looked after, the food is…"   Read all 103 reviews
Location Type Care Home

Seymour House is a forty-two capacity care home located in Chippenham, dedicated to person-centred methods and offering quality care for old-age related care needs and mental health related needs. Care charity and provider The Orders of St John Care… Read more about Seymour House

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • 42 Rooms from £1,150 / week
Chilterns Court Care Centre

York Road, Henley-on-Thames RG9 2DR 

9.5 89 reviews
"My mothers care has been excellent. All the carers are kind and well trained. The activities are very varied and mum enjoys participating.…"   Read all 89 reviews
Location Type Care Home

Chilterns Court Care Centre is located close to the centre of bustling Henley-on-Thames, right next to the new Townlands Health Campus. This modern but homely care centre provides nursing, intermediate, specialist and residential care, with a dedicated… Read more about Chilterns Court Care Centre

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 64 Rooms from £1,665 / week
Foxby Court

Middlefield Lane, Gainsborough DN21 1QR 

9.5 42 reviews
"I have found the carers try to make the resident feel safe. I can see how difficult it is for the cares and Foxby have some special people…"   Read all 42 reviews
Location Type Care Home

Foxby Court is registered for forty-six residents and offers a team of skilled and friendly carers, able to provide care for older people and those with dementia, while also being able to offer day care. Care homes from The Orders of St John Care… Read more about Foxby Court

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • 46 Rooms from £905 / week
Meadowcroft

78 Queens Road, Thame OX9 3NQ 

9.5 88 reviews
"I know that the care of the residents should be my main focus but the care home is absolutely beautiful since the update. Everywhere looks…"   Read all 88 reviews
Location Type Care Home

Meadowcroft is a seventy-one capacity care home located in Thame, dedicated to person-centred methods and offering quality care for old age-related care needs and adults diagnosed with dementia. Care charity and provider The Orders of St John Care… Read more about Meadowcroft

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 71 Rooms from £1,505 / week
Henry Cornish Care Centre

Rockhill Farm Court, 45 London Road, Chipping Norton OX7 5AU 

9.5 110 reviews
"Apprehensive, with a broken leg I was, at 84, scared on arrival. I soon found myself in a safe and secure environment, in which to recover…"   Read all 110 reviews
Location Type Care Home

Henry Cornish Care Centre is registered for thirty-six residents and offers a team of skilled and friendly carers, able to provide residential, early-stage dementia and respite care for older people. Care homes from The Orders of St John Care Trust… Read more about Henry Cornish Care Centre

  • Care Provided
  • Residential
  • Older Person Care
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 50 Rooms from £1,485 / week
St Wilfrid's Priory Care Home

2 London Road, Arundel BN18 9BZ 

9.4 45 reviews
"A wonderful care home, with fantastic staff. The setting is a beautiful building with amazing surroundings and garden. The residents' rooms…"   Read all 45 reviews
Location Type Care Home

St Wilfrid’s Arundel Priory offers a delightful home environment split across two floors. The private bed-sitting rooms take advantage of the stunning views and offers a peaceful oasis. The home offers three large comfortable homely living areas with… Read more about St Wilfrid's Priory Care Home

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • 24 Rooms from £1,155 / week
Patchett Lodge

Stukeley Road, Holbeach, Spalding PE12 7LJ 

9.4 30 reviews
"My husband didn't know what to expect. Over the 1 week respite care, all his needs were met. All the staff were helpful, kind and…"   Read all 30 reviews
Location Type Care Home

Patchett Lodge is registered for thirty residents and offers a team of skilled and friendly carers, able to provide care for older people, while also being able to offer respite and daycare. Care homes from The Orders of St John Care Trust are well… Read more about Patchett Lodge

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • 30 Rooms from £865 / week
Ashwood Care Centre

Gipsy Lane, Warminster BA12 9LR 

9.4 74 reviews
"Such wonderful care for my dad who was in the Dementia Unit. They were very efficient, so kind and caring looking after his every need and…"   Read all 74 reviews
Location Type Care Home

Ashwood Care Centre provides specialist care for people requiring dementia care and short-term respite. The care home offers services for older people regardless of their race or religion and strives to ensure all care delivered is of the highest… Read more about Ashwood Care Centre

  • Care Provided
  • Residential
  • Older Person Care
  • Learning Disability
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Sensory Impairment
  • 82 Rooms from £1,525 / week
Madley Park House

Madley Park, Madley Way, Witney OX28 1AT 

9.4 86 reviews
"I found the home to be a delight to visit, very friendly staff and happy residents. Lots of activities for Christmas going on. I was made…"   Read all 86 reviews
Location Type Care Home

Madley Park House was opened in 2005 and offers residential, early-stage dementia and respite care for up to 60 residents. It is situated in a peaceful location on the outskirts of Witney and is close to local shops and services. Spacious bedrooms… Read more about Madley Park House

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Sensory Impairment
  • 60 Rooms from £1,540 / week
Grace Care Centre

Whitebridge Gardens, Thornbury, Bristol BS35 2FR 

9.3 46 reviews
"My mother moved into Grace Care a year ago. Despite having difficulty speaking I know that she was very happy and content at the care home.…"   Read all 46 reviews
Location Type Care Home

The new 51-bed dementia and residential care centre is split over two floors and incorporates a number of features to promote reminiscence as therapy. This modern home has been designed with comfort and well being in mind. To give the support when… Read more about Grace Care Centre

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 51 Rooms from £1,435 / week
Hungerford House

Beechfield Road, Corsham SN13 9DR 

9.3 85 reviews
"Fantastic home, helpful staff. Clean and welcoming. The staff show such a huge amount of empathy and compassion towards the residents and…"   Read all 85 reviews
Location Type Care Home

Hungerford House is a forty-eight capacity care home located in Corsham, dedicated to person-centred methods and offering quality care for adults diagnosed with dementia and other mental health related needs. Care charity and provider The Orders of… Read more about Hungerford House

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • 48 Rooms from £1,175 / week
Avonbourne Care Centre

1 Mitre Way, Old Sarum, Salisbury SP4 6GW 

9.3 99 reviews
"We are hugely grateful to the manager and his team at Avon Court for their kindness, compassion and unfailing good humour. Our mother moved…"   Read all 99 reviews
Location Type Care Home

Avonbourne Care Centre offers two distinct homes in which residents enjoy living life to the full, in vibrant care communities, with great people around them 24-hours a day. Avon Court is for those of their residents living with dementia, where specially… Read more about Avonbourne Care Centre

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 120 Rooms from £1,350 / week
Townsend House

Bayswater Road, Headington, Oxford OX3 9NX 

9.2 76 reviews
"Staff at the day care are kind, friendly, and caring, which helped my husband to settle in without a problem. Also it is good to know that…"   Read all 76 reviews
Location Type Care Home

Townsend House is a forty-five capacity care home situated in the Headington area of Oxford in peaceful and beautifully tended grounds. Townsend is dedicated to person-centred methods and offering quality residential, early-stage dementia and respite… Read more about Townsend House

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Sensory Impairment
  • 45 Rooms from £1,235 / week
Rodley House

Harrison Way, Lydney GL15 5BB 

9.0 52 reviews
"I have found the care home to be 100% The home itself is kept spotless. The staff are kind and considerate of Dad's needs. He is well…"   Read all 52 reviews
Location Type Care Home

Rodley House offers up to 42 residents compassionate, individualised residential, nursing and respite care. Standing in extensive gardens, with lawns and a patio area, surrounded by mature trees and hedges. the home is located in a residential area,… Read more about Rodley House

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • 43 Rooms from £1,195 / week
Buckland Court

South Mill Road, Amesbury, Salisbury SP4 7HR 

9.0 80 reviews
"Just perfect in every way. He only does two days a week but when the sad time comes for full-time care, would not hesitate for Buckland…"   Read all 80 reviews
Location Type Care Home

Buckland Court is registered for fifty residents and offers a team of skilled and friendly carers, able to provide care for older people and those with dementia, while also being able to offer day care. Care homes from The Orders of St John Care Trust… Read more about Buckland Court

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • 50 Rooms from £1,135 / week

The Orders of St John Care Trust Reviews (4732)

9.6
The Orders of St John Care Trust has a Group Review Score of 9.6 (9.611) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to The Orders of St John Care Trust must have a Review Score.

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Review of

Isis House Care Centre

from S A (Sister-in-law of Resident) published on 17 March 2025
Overall Experience  Overall Experience 5.0 out of 5

On arrival I found the facilities to be welcoming and secure. My daughter (who has extensive knowledge of care home through her work in social care) said it was one of the nicest homes she had visited. Every time I have visited the staff have always been attentive and knowledgeable in the caring for
my brother in laws needs. He is happy and thinks the staff are wonderful.

Reply from Helen Dearing, On behalf of the team at Isis House Care Centre

Thank you so much for your kind words. We are really grateful for the extremely positive feedback of our home, team and care. That's a real accolade from your daughter, please pass on our thanks to her too. If there is anything further we can do for your brother-in-law, please let us know and we'd be happy to help.


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Review of

Southfield House

from Stuart W (Son of Resident) published on 13 March 2025
Overall Experience  Overall Experience 5.0 out of 5

sometimes bedroom a little untidy, clothing sometimes goes missing.But does return.
money is always an issue no matter what and will not change.
mam is fed well, cared for with love and respect, I am happy with all of you and what you do.

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Review of

Madley Park House

from D D (Daughter of Resident) published on 12 March 2025
Overall Experience  Overall Experience 4.0 out of 5

My mum is happy at Madley House, she has a comfortable room, and the care she receives is good.

Reply from Helen Dearing, On behalf of the team at Madley Park House

Thank you so much for leaving us a review of Madley Park. We're so glad to read how happy you are with your mum's care. It is a pleasure caring for her.


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Review of

Chilterns Court Care Centre

from C B (Husband of Resident) published on 12 March 2025
Overall Experience  Overall Experience 5.0 out of 5

My wife feels safe and her care at the home is better than I was able to achieve alone. The staff are welcoming, helpful and caring.

Reply from Helen Dearing, On behalf of the team at Chilterns Court Care Centre

Thank you for giving us a 5star review, we are so pleased to see how highly you rate our home. Our team will be so pleased to read how highly you rate our care. It is a pleasure caring for your wife. Please let us know if there is anything else we can do for you or your wife.


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Review of

Chilterns Court Care Centre

from R M (Niece of Resident) published on 12 March 2025
Overall Experience  Overall Experience 4.0 out of 5

Generally very happy with the care my uncle has been given at Chiltern Court. Both care staff and carers have been excellent, cannot fault their dedication. The home as a whole is clean, bright and homely. Entertainment seems good although my uncle is bedridden so N/A to us. The only complaint is that
the quality of the food has been commented on often by my uncle and admittedly we did have a meal there once and it was not good. Quantity and quality of ingredients not an issue - just not appetizing.

Reply from Helen Dearing, On behalf of the team at Chilterns Court Care Centre

Thank you so much for your review, we really appreciate it. It is a pleasure caring for your uncle. thank you for your feedback about the food, I have sent this to the Home Manager, and she will manage this. I will also ask her to speak with you next time you or your family visit. We appreciate you bringing this to our attention. If there is anything else we can do for your uncle, please let us know.


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Review of

Chilterns Court Care Centre

from Lucy L (Niece of Resident) published on 12 March 2025
Overall Experience  Overall Experience 5.0 out of 5

Consistently good care given to my Aunt by staff. Facilities excellent as well as opportunity for activities.

Reply from Helen Dearing, On behalf of the team at Chilterns Court Care Centre

Thank you for leaving us a 5-star review of our home, we really appreciate it. If there is anything else we can do for your aunt, please let us know.


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Review of

Chilterns Court Care Centre

from John D (Husband of Resident) published on 12 March 2025
Overall Experience  Overall Experience 5.0 out of 5

Pleasant, staff in Tulip very helpful and friendly my wife is looked after very well.

Reply from Helen Dearing, On behalf of the team at Chilterns Court Care Centre

Thank you for your review, we really appreciate it. Our staff will be so thrilled to read how highly you rate our team and the care we provide. If there is anything further we can do for your wife, please let us know.


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Review of

Chilterns Court Care Centre

from M M (Daughter of Resident) published on 12 March 2025
Overall Experience  Overall Experience 5.0 out of 5

My mothers care has been excellent. All the carers are kind and well trained. The activities are very varied and mum enjoys participating. The food is good and has a varied menu and snacks can be ordered for in between meals if required. All the staff in the difference areas are pleasant including,
the domestic staff, receptionists, the management team, kitchen staff, activity team and caretaker.

Reply from Helen Dearing, On behalf of the team at Chilterns Court Care Centre

Thank you so much for your lovely review of our home and team, we really appreciate it. We pride ourselves on having an excellent team and we're so pleased to read you think that too. If there is anything else we can do, please let us know. Very best wishes to you all, from everyone here at Chilterns Court.


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Review of

Coombe End Court

from Emma W (Granddaughter of Resident) published on 12 March 2025
Overall Experience  Overall Experience 5.0 out of 5

Watching how much happier my granny is makes everything better. It's such a lovely home for her and we are grateful to you for caring so wonderfully for her. All staff are amazing. I don't worry anymore about my granny. So thank you x

Reply from Rowen Campbell, on behalf of the team at Coombe End Court

What a lovely thing to read! Thank you for taking the time to write us a review. Your words mean a lot, and knowing you're not worrying about your granny now is very good to know. Please let us know if there is ever anything more we can do to support her.


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Review of

Grace Care Centre

from Richard W (Son of Resident) published on 11 March 2025
Overall Experience  Overall Experience 5.0 out of 5

My mother moved into Grace Care a year ago. Despite having difficulty speaking I know that she was very happy and content at the care home. All of the staff treated her with great kindness and respect at all times. The medical care she received was excellent. All of the services provided such as food,laundry
and activities were excellent. The room was very comfortable and was always kept very clean by the staff.When mum fell ill at the end of January the care and kindness she received from all of the staff was excellent and it was a great comfort to me at a difficult time. Whenever I visited the staff were always extremely friendly and supportive and it made life easier for me to know she was being well looked after.
Having had no contact with the care system previously it was a great relief and comfort to me that Grace Care looked after mum in such a kind and caring manner.

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Review of

Jubilee Lodge

from R Y (Daughter of Resident) published on 11 March 2025
Overall Experience  Overall Experience 5.0 out of 5

Jubilee Lodge provided excellent care from a lovely team of carers and staff. As a family, we couldn't have chosen a better place for my mum to have some respite. Always helpful and very kind carers and Mum said the food was excellent! Thank you all very much.

Reply from Rowen Campbell, on behalf of the team at Jubilee Lodge

It was a pleasure to have your mum with us, and she is welcome any time. We appreciate you taking the time to share your feedback and write us a review, thank you.


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Review of

Larkrise

from Ann G (Daughter-in-law of Resident) published on 11 March 2025
Overall Experience  Overall Experience 5.0 out of 5

Mum loves it and everyone at Larkrise, shes been there a long time now (but thinks its only about 3 weeks bless her!) but yes, everyone loves her (shes no trouble) and we as a family, love everyone there too. Nothing is no trouble, always friendly, always there to advise and talk over troubles (which
there are none!) but always available to talk to and very very friendly. We're so very grateful to them for looking after out mum, a great choice taken all those years ago - Thanks a million x

Reply from Helen Dearing, On behalf of the team at Larkrise

Thank you so much for your amazing 5star review, we really appreciate it. We love caring for your mum and it is an absolute pleasure caring for her. We also greatly appreciate your recommendation. If there is anything else we can do for your mum or your family, please let us know.


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Review of

Eresby Hall

from J S (Daughter of Resident) published on 11 March 2025
Overall Experience  Overall Experience 5.0 out of 5

Very happy with how my dad is looked after. Dad has a lot of support from the lovely staff, always.

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Review of

Hayward Care Centre

from C L (Wife of Resident) published on 10 March 2025
Overall Experience  Overall Experience 5.0 out of 5

My husband enjoyed his stay at Hayward care home and was very well looked after.
He cannot remember any details hence the need for me to complete this form.
He has no idea that he was with you for three weeks but it meant that I could visit a sick friend in New Zealand without worrying about him.
Thank you.

Reply from Rowen Campbell, on behalf of the team at Hayward Care Centre

Thank you for taking the time to share your husband's experience at Hayward Care Centre. It was lovely to have him with us and he is welcome back any time. We're so glad that a respite stay with us allowed you to make the journey to New Zealand, and that it gave you peace of mind.


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Review of

Athelstan House

from Andrew P (Son of Resident) published on 10 March 2025
Overall Experience  Overall Experience 5.0 out of 5

It is a pleasure to visit Mum in Athelstan House. The staff are warm & welcoming, and Mum is being very well cared for. We are very fortunate to have such an excellent care home available for her.

Reply from Rowen Campbell, on behalf of the team at Athelstan House

We appreciate you taking the time to write us a review, thank you. We're honoured to be able to care for your Mum and it's a pleasure to have her with us. Please just let us know if there is ever anything more we can do to support her.


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Review of

Seymour House

from Carol M (Wife of Resident) published on 10 March 2025
Overall Experience  Overall Experience 5.0 out of 5

Mu husband could not be in a better home. All the staff are so caring and treat him with respect.
He is well looked after, the food is amazing and always delicious. If I ever get to the point of needing to go into care, this would be my first choice.

Reply from Rowen Campbell, on behalf of the team at Seymour House

Thank you for your feedback and for your recommendation! We're delighted to have your husband with us at Seymour House, and if there is ever anything more we can do to support him, please just let us know.


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Review of

Coombe End Court

from Heather F (Daughter of Resident) published on 10 March 2025
Overall Experience  Overall Experience 5.0 out of 5

Since being at Coombe End Court (10/22) my mum has thrived in every way, physically and emotionally. She is always beautifully dressed, clean and happy. The care staff are amazing, addressing her every need with kindness and compassion. The range of activities provided by the staff are mentally stimulating,
catering for all needs (mum particularly enjoys the animals and music) The food is of a high standard and wholesome and mum has gained in weight since being here.

Reply from Rowen Campbell, on behalf of the team at Coombe End Court

Thank you for taking the time to write us a review - we really appreciate your feedback. It's a pleasure to care for your mum and we're delighted to see her thriving at Coombe End Court. If there is ever anything more we can do to support her, or your family, please don't hesitate to ask.


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Review of

Monkscroft Care Centre

from B S (Husband of Resident) published on 10 March 2025
Overall Experience  Overall Experience 5.0 out of 5

Since arriving at Monkscroft my wife has been really well looked after and is generally happy after a sudden illness in November 2024.
Our thanks to a GREAT STAFF.

Reply from Rowen Campbell, on behalf of the team at Monkscroft Care Centre

We're glad to see your wife doing so well with us at Monkscroft. We appreciate your feedback, and you taking the time to write us a review.


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Review of

Whitefriars

from Alison P (Wife of Resident) published on 10 March 2025
Overall Experience  Overall Experience 5.0 out of 5

Over the last 18 months I have nothing but praise for the care my husband has had. Carers on the whole have been very patient and loving towards him. I'm kept well informed by various members of staff on his wellbeing.

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Review of

Watersmead

from Ginny T (Daughter of Resident) published on 5 March 2025
Overall Experience  Overall Experience 5.0 out of 5

The staff are always polite and courteous when we go to visit. Nothing appears to be too much trouble and any questions asked are either replied to or passed on to another member of the team to deal with. My mum has only been at Watersmead for 8 months so I can only review what I know in this short
period.

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Awards / Recognitions (8)

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