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Care Homes Owned by The Orders of St John Care Trust

9.6 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by The Orders of St John Care Trust
The Orders of St John Care Trust (OSJCT) was established in 1991 as a not-for-profit charitable trust.

The second largest not-for-profit care provider in the UK, it currently operates 66 homes and fourteen extra care schemes in four counties (Lincolnshire, Wiltshire, Oxfordshire and Gloucestershire).

With over 3,500 residents in its care and more than 4,800 employees, OSJCT delivers a varied range of care services, including: residential, nursing and specialist dementia care, as well as intermediate, respite and day care. They also offer a domiciliary care service in 14 extra care housing schemes across its footprint.

OSJCT prides itself on supporting residents to live as full a life as possible, in a warm, caring environment that really is a genuine home from home for both residents and their families.

The Orders of St John Care Trust Locations (62)

 

62 Care Homes owned by The Orders of St John Care Trust

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Langford View

Coach House Mews, Bicester OX26 6EW 

9.7 102 reviews
"Overall very happy in Langford View. Main issue is with the meals which are sometimes poor. Sometimes flavour is bland, presentation is…"   Read all 102 reviews
Location Type Care Home

Langford View offers empathetic, person-centred care for 60 residents. The home has a team of highly-skilled and friendly carers who are passionate about providing residential, early-stage dementia and nursing care for older people. Care homes from… Read more about Langford View

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Sensory Impairment
  • 60 Rooms from £1,410 / week
Marden Court

Quarr Barton, Calne SN11 0EE 

9.7 59 reviews
"Mum has only been here about six weeks in only that small amount of time, she has settled in. Thanks mainly to the fantastic staff. They…"   Read all 59 reviews
Location Type Care Home

Marden Court is registered for twenty-eight residents and offers a team of skilled and friendly carers, able to provide care for older people and those with dementia, while also being able to offer respite and day care. Care homes from The Orders… Read more about Marden Court

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • 28 Rooms from £1,190 / week
Bemerton Lodge

Christie Miller Road, Salisbury SP2 7EN 

9.7 80 reviews
"Mum has been looked after with love, care and consideration. The staff are amazing taking the time to make sure mum's opinions and washes…"   Read all 80 reviews
Location Type Care Home

Bemerton Lodge is registered for fifty-six residents and offers a team of skilled and friendly carers, able to provide care for older people and those with dementia, while also being able to offer day care. Care homes from The Orders of St John Care… Read more about Bemerton Lodge

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • 56 Rooms from £1,200 / week
Coombe End Court

London Road, Marlborough SN8 2AP 

9.7 77 reviews
"Coombe End is a lovely caring residential home. The staff are attentive and interact brilliantly with the residents. Facilities are very…"   Read all 77 reviews
Location Type Care Home

Coombe End Court is located on the outskirts of Marlborough, a historic market town with plenty of shops, offering residential, dementia and respite care services. The home underwent a major refurbishment in 2016 and now boasts a separate dementia… Read more about Coombe End Court

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • 60 Rooms from £1,430 / week
Henlow Court

Henlow Drive, Dursley GL11 4BE 

9.7 63 reviews
"My sister is being looked after extremely well at Henlow Court. She settled in quickly. She enjoys the food, the company and the…"   Read all 63 reviews
Location Type Care Home

Henlow Court offers dedicated, person-centred care to up to 40 residents in a convenient location, a short distance from the amenities and transport links of Dursley. The specialist home environment has been designed specifically to enhance the quality… Read more about Henlow Court

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • 40 Rooms from £1,355 / week
Grevill House and Ashley Intermediate Care Centre

279 London Road, Charlton Kings, Cheltenham GL52 6YL 

9.7 104 reviews
"I have written several times before about Grevill House where my twin brother is a long term resident, due to his complex health…"   Read all 104 reviews
Location Type Care Home

Grevill House offers up to 50 residents compassionate, individualised residential, nursing and respite care. This warm and friendly home is located on the eastern edge of Cheltenham in the delightful village of Charlton Kings. On-site is The Ashley… Read more about Grevill House and Ashley Intermediate Care Centre

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 65 Rooms from £1,345 / week
Millbrook Lodge

Moorfield Road, Brockworth, Gloucester GL3 4EX 

9.6 70 reviews
"I would like to thank all the good people involved in my care, one of the staff and her ladies who have my daily care.…"   Read all 70 reviews
Location Type Care Home

Millbrook Lodge offers up to 80 residents compassionate, individualised residential, nursing and respite care in a modern, comfortable environment. Opened in 2010, the home is situated close to the centre of Brockworth, an attractive village just a few… Read more about Millbrook Lodge

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • 80 Rooms from £1,395 / week
The Meadows

Britwell Road, Didcot OX11 7JN 

9.6 90 reviews
"During the summer of 2022, my mum's respiratory illness was progressing so rapidly that full-time nursing care was becoming necessary. My…"   Read all 90 reviews
Location Type Care Home

The Meadows is registered for sixty-eight residents and a team of skilled and friendly carers provide residential, early-stage dementia and nursing care for older people. Care homes from The Orders of St John Care Trust are well respected in Lincolnshire,… Read more about The Meadows

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • 68 Rooms from £1,445 / week
Apple Trees Care and Reablement Centre

Arlington Gardens, Grantham NG31 7GQ 

9.6 73 reviews
"I had been in hospital for 8 weeks. Apple Trees Care and Reablement Centre really helped me progress ready to go home. I felt safe and…"   Read all 73 reviews
Location Type Care Home

Apple Trees Care and Reablement Centre offer residents a real home from home in a modern environment. Spacious bedrooms with en-suite facilities look out onto landscaped gardens with raised planters, vegetable patches and water features, whilst comfortable… Read more about Apple Trees Care and Reablement Centre

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • 64 Rooms from £1,110 / week
Edwardstow Court

Fosseway, Stow-on-the-Wold, Cheltenham GL54 1FG 

9.6 70 reviews
"We came to visit the day after she was released from hospital after her fall. Her face was badly bruised and cut she had lost a lot of…"   Read all 70 reviews
Location Type Care Home

Edwardstow Court is a premium, all-inclusive care home set in a stunning location within the heart of the picturesque Cotswolds countryside. Just a short five-minute walk from Stow-on-the-Wold, the home provides a serene and welcoming environment. It… Read more about Edwardstow Court

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 48 Rooms from £1,550 / week
Athelstan House

Priory Way, Burton Hill, Malmesbury SN16 0FB 

9.6 73 reviews
"It is a pleasure to visit Mum in Athelstan House. The staff are warm & welcoming, and Mum is being very well cared for. We are very…"   Read all 73 reviews
Location Type Care Home

Athelstan House is an eighty capacity care home located in Malmesbury, dedicated to person-centred methods and offering quality care for adults diagnosed with health-related needs. The home also cares for residents with nursing needs who will be… Read more about Athelstan House

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 80 Rooms from £1,495 / week
Ashwood Care Centre

Gipsy Lane, Warminster BA12 9LR 

9.6 78 reviews
"My mother thoroughly enjoyed her stay at Ashwood Care Centre. She was well cared for an enjoyed conversing with the staff and would…"   Read all 78 reviews
Location Type Care Home

Ashwood Care Centre provides specialist care for people requiring dementia care and short-term respite. The care home offers services for older people regardless of their race or religion and strives to ensure all care delivered is of the highest… Read more about Ashwood Care Centre

  • Care Provided
  • Residential
  • Older Person Care
  • Learning Disability
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Sensory Impairment
  • 82 Rooms from £1,525 / week
Longlands

Balfour Road, Blackbird Leys, Oxford OX4 6AJ 

9.6 104 reviews
"I am happy. Make a lot of friends. I am helped with activities and setting the tables. I like the food, so delicious. My bedroom is clean…"   Read all 104 reviews
Location Type Care Home

Longlands is registered for forty-eight residents and a team of skilled and friendly carers provide residential and early-stage dementia care for older people. Care homes from The Orders of St John Care Trust are well respected in Lincolnshire, Wiltshire,… Read more about Longlands

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Sensory Impairment
  • 48 Rooms from £1,215 / week
St Wilfrid's Priory Care Home

2 London Road, Arundel BN18 9BZ 

9.5 47 reviews
"Having to put my father in a care home could have been a frightening experience however, the Manager, Lorraine, and all of her staff have…"   Read all 47 reviews
Location Type Care Home

St Wilfrid’s Arundel Priory offers a delightful home environment split across two floors. The private bed-sitting rooms take advantage of the stunning views and offers a peaceful oasis. The home offers three large comfortable homely living areas with… Read more about St Wilfrid's Priory Care Home

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • 24 Rooms from £1,155 / week
Hayward Care Centre

Corn Croft Road, Devizes SN10 2FR 

9.5 108 reviews
"We found that mums Respite stay of 3 weeks at Hayward Care Centre had been a happy experience. She loved chatting to the other residents &…"   Read all 108 reviews
Location Type Care Home

Hayward Care Centre is a 2015 addition to this provider's range of facilities, purpose-designed to support modern care practice that is individualised to suit the client, while employing professionals committed to a compassionate approach. Independent… Read more about Hayward Care Centre

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • Sensory Impairment
  • 80 Rooms from £1,525 / week
Lake House

The Green, Adderbury, Banbury OX17 3NG 

9.5 83 reviews
"My grandad came to stay at the home in February 2024. The home has been amazing to him and all the family. Food is brilliant, the staff are…"   Read all 83 reviews
Location Type Care Home

The specialist home environment has been designed to enhance the quality of life for people in their later years and incorporates features to promote reminiscence as therapy. This welcoming home is set in the attractive rural village of Adderbury, close… Read more about Lake House

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 43 Rooms from £1,375 / week
Digby Court

Christopher's Lane, Bourne PE10 9AZ 

9.5 47 reviews
"Very happy on the whole, maybe at weekends staffing levels could be better. If I have a problem I have a conversation with management which…"   Read all 47 reviews
Location Type Care Home

Digby Court is a thirty-six capacity care home located in Bourne, dedicated to person-centred methods and offering quality care for older people and adults with a physical disability. Care charity and provider The Orders of St John Care Trust are… Read more about Digby Court

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • 36 Rooms from £955 / week
Meadowcroft

78 Queens Road, Thame OX9 3NQ 

9.5 89 reviews
"My dad has been a resident in Meadowcroft since just before xmas 2024. All the staff at Meadowcroft from cleaners, to management have…"   Read all 89 reviews
Location Type Care Home

Meadowcroft is a seventy-one capacity care home located in Thame, dedicated to person-centred methods and offering quality care for old age-related care needs and adults diagnosed with dementia. Care charity and provider The Orders of St John Care… Read more about Meadowcroft

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 71 Rooms from £1,505 / week
Seymour House

Monkton Park, Chippenham SN15 3PE 

9.5 103 reviews
"Mu husband could not be in a better home. All the staff are so caring and treat him with respect. He is well looked after, the food is…"   Read all 103 reviews
Location Type Care Home

Seymour House is a forty-two capacity care home located in Chippenham, dedicated to person-centred methods and offering quality care for old-age related care needs and mental health related needs. Care charity and provider The Orders of St John Care… Read more about Seymour House

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • 42 Rooms from £1,150 / week
Foxby Court

Middlefield Lane, Gainsborough DN21 1QR 

9.5 42 reviews
"I have found the carers try to make the resident feel safe. I can see how difficult it is for the cares and Foxby have some special people…"   Read all 42 reviews
Location Type Care Home

Foxby Court is registered for forty-six residents and offers a team of skilled and friendly carers, able to provide care for older people and those with dementia, while also being able to offer day care. Care homes from The Orders of St John Care… Read more about Foxby Court

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • 46 Rooms from £905 / week
Henry Cornish Care Centre

Rockhill Farm Court, 45 London Road, Chipping Norton OX7 5AU 

9.5 115 reviews
"In my experience the management of Henry Cornish care centre acts in a responsible manner and is responsive to residents and their…"   Read all 115 reviews
Location Type Care Home

Henry Cornish Care Centre is registered for thirty-six residents and offers a team of skilled and friendly carers, able to provide residential, early-stage dementia and respite care for older people. Care homes from The Orders of St John Care Trust… Read more about Henry Cornish Care Centre

  • Care Provided
  • Residential
  • Older Person Care
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 50 Rooms from £1,485 / week
Buckland Court

South Mill Road, Amesbury, Salisbury SP4 7HR 

9.4 82 reviews
"My dad went into Buckland Court on 27th August 2024. Once they got to know him he was moved to a more suitable area of the home catering…"   Read all 82 reviews
Location Type Care Home

Buckland Court is registered for fifty residents and offers a team of skilled and friendly carers, able to provide care for older people and those with dementia, while also being able to offer day care. Care homes from The Orders of St John Care Trust… Read more about Buckland Court

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • 50 Rooms from £1,135 / week
Chilterns Court Care Centre

York Road, Henley-on-Thames RG9 2DR 

9.4 99 reviews
"I visit my neighbour who has been a resident for approx. 2 years. I always receive a very friendly welcome. Best of all is how happy my…"   Read all 99 reviews
Location Type Care Home

Chilterns Court Care Centre is located close to the centre of bustling Henley-on-Thames, right next to the new Townlands Health Campus. This modern but homely care centre provides nursing, intermediate, specialist and residential care, with a dedicated… Read more about Chilterns Court Care Centre

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 64 Rooms from £1,665 / week
Patchett Lodge

Stukeley Road, Holbeach, Spalding PE12 7LJ 

9.4 30 reviews
"My husband didn't know what to expect. Over the 1 week respite care, all his needs were met. All the staff were helpful, kind and…"   Read all 30 reviews
Location Type Care Home

Patchett Lodge is registered for thirty residents and offers a team of skilled and friendly carers, able to provide care for older people, while also being able to offer respite and daycare. Care homes from The Orders of St John Care Trust are well… Read more about Patchett Lodge

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • 30 Rooms from £865 / week
Madley Park House

Madley Park, Madley Way, Witney OX28 1AT 

9.4 86 reviews
"I found the home to be a delight to visit, very friendly staff and happy residents. Lots of activities for Christmas going on. I was made…"   Read all 86 reviews
Location Type Care Home

Madley Park House was opened in 2005 and offers residential, early-stage dementia and respite care for up to 60 residents. It is situated in a peaceful location on the outskirts of Witney and is close to local shops and services. Spacious bedrooms… Read more about Madley Park House

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Sensory Impairment
  • 60 Rooms from £1,540 / week
Grace Care Centre

Whitebridge Gardens, Thornbury, Bristol BS35 2FR 

9.3 46 reviews
"My mother moved into Grace Care a year ago. Despite having difficulty speaking I know that she was very happy and content at the care home.…"   Read all 46 reviews
Location Type Care Home

The new 51-bed dementia and residential care centre is split over two floors and incorporates a number of features to promote reminiscence as therapy. This modern home has been designed with comfort and well being in mind. To give the support when… Read more about Grace Care Centre

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 51 Rooms from £1,435 / week
Hungerford House

Beechfield Road, Corsham SN13 9DR 

9.3 85 reviews
"Fantastic home, helpful staff. Clean and welcoming. The staff show such a huge amount of empathy and compassion towards the residents and…"   Read all 85 reviews
Location Type Care Home

Hungerford House is a forty-eight capacity care home located in Corsham, dedicated to person-centred methods and offering quality care for adults diagnosed with dementia and other mental health related needs. Care charity and provider The Orders of… Read more about Hungerford House

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • 48 Rooms from £1,175 / week
Townsend House

Bayswater Road, Headington, Oxford OX3 9NX 

9.3 77 reviews
"All staff are helpful, friendly, caring and very professional. Always happy to answer any queries or worry that might arise.…"   Read all 77 reviews
Location Type Care Home

Townsend House is a forty-five capacity care home situated in the Headington area of Oxford in peaceful and beautifully tended grounds. Townsend is dedicated to person-centred methods and offering quality residential, early-stage dementia and respite… Read more about Townsend House

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Sensory Impairment
  • 45 Rooms from £1,235 / week
Rodley House

Harrison Way, Lydney GL15 5BB 

9.2 53 reviews
"I have found the care home to be 100% The home itself is kept spotless. The staff are kind and considerate of Dad's needs. He is well…"   Read all 53 reviews
Location Type Care Home

Rodley House offers up to 42 residents compassionate, individualised residential, nursing and respite care. Standing in extensive gardens, with lawns and a patio area, surrounded by mature trees and hedges. the home is located in a residential area,… Read more about Rodley House

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • 43 Rooms from £1,195 / week
Avonbourne Care Centre

1 Mitre Way, Old Sarum, Salisbury SP4 6GW 

9.2 100 reviews
"We are hugely grateful to the manager and his team at Avon Court for their kindness, compassion and unfailing good humour. Our mother moved…"   Read all 100 reviews
Location Type Care Home

Avonbourne Care Centre offers two distinct homes in which residents enjoy living life to the full, in vibrant care communities, with great people around them 24-hours a day. Avon Court is for those of their residents living with dementia, where specially… Read more about Avonbourne Care Centre

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 120 Rooms from £1,350 / week

The Orders of St John Care Trust Reviews (4795)

9.6
The Orders of St John Care Trust has a Group Review Score of 9.6 (9.639) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to The Orders of St John Care Trust must have a Review Score.

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Review of

Ashwood Care Centre

from S S (Daughter of Resident) published on 15 April 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister and I are extremely grateful for the care mum receives in a lovely environment delivered with compassion. Food is really nice too.

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Review of

Buckland Court

from Julie A (Daughter of Resident) published on 15 April 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been there for just a year now and during that time I have seen the pure dedication of all the staff to make her stay happy, as they can be. I have seen the care that they are all given. When my dad died one of the ladies came with mum to the funeral, another time another member of staff took
mum to hospital apt in her own time. Over the year I have got to know many of the staff very well and I can't thank them enough for looking after my mum so well, treating her with such dignity and respect.

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Review of

Goodson Lodge Care Centre

from Lorraine C (Daughter of Resident) published on 14 April 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Both my parents suffered from Alzheimer's and my mother was physically very frail. With a heavy heart and much guilt my siblings and I took the decision to move them into Goodson Lodge in 2023 when they were in their late 80's. It was the best thing we could have done. Having become very isolated in
their own home they had a better social life at Goodson than they'd had for years, both taking part in the musical activities, and enjoying chat and banter with the staff throughout the day. Previously it was a struggle to get a GP appointment but at Goodson the same GP visited weekly and got to know them both. They constantly praised the staff, the rooms, the furniture and the gardens. Having them so happy and well cared for was a massive weight off my and my siblings' shoulders, and we were able to enjoy our visits with them rather than fearing what would we would find when we walked in the door. We are so grateful for the care they received from the Goodson staff in their final year.

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Review of

Wellford Gardens

from R B (Daughter of Resident) published on 14 April 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We have been lucky to find Wellford Gardens. It has proven to be perfect for our mother. She is enjoying her calm and beautiful surroundings and regular meals and conversations with the staff - joining in with activities through the experience and knowledge of a well managed, very caring team that knows
how to work with people living with dementia. Everyone's warmth, kindness and friendliness is second to none; each ensuring our mother can enjoy as much as possible within boundaries that she is comfortable with. For high days and holidays the proverbial 'boat is really pushed out' - high quality dining in a sumptuous dining room when the service and delivery is outstanding. Thanks to everyone at Wellford Gardens who make all this happen.

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Review of

Ermine House

from Y E (Resident) published on 14 April 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Went in with trepidation but was quickly put at ease with the friendly staff. The food was very good with plenty of choice. The kitchen staff were extremely accommodating. I am sure I put weight on. The care was excellent; nothing seemed to be too much trouble. The room was spacious, light and clean.

Reply from Tracey Parkes, Admin Assistant at Ermine House

Thank you for your lovely review. We appreciate all feedback, and I will share your review with our teams. Many Thanks.


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Review of

Southfield House

from J L (Daughter of Resident) published on 14 April 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

My mother has been a resident at Southfield House since Oct 2023. On the whole, I feel she has received satisfactory care and support during her time there. Most of the staff show compassion, sincere care and concern, patience and understanding. I have observed this during my visits.
Occasionally I
feel concerned that Mum's dignity is not always considered e.g. at 97, I don't like to see the hairstyles they give her as if she were a child! Also, laundry items seem to go astray until I chase them up! These issues are frustrating to a relative. It's a part of the whole picture so it needs mentioning.

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Review of

Isis House Care Centre

from K D (Daughter of Resident) published on 11 April 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The family would like to say we are so grateful for the love and care shown to our mum and nan. Such lovely and caring staff who interact with the residents. All are so friendly and kind. Thank you for everything you do. You are living angels.

Reply from Helen Dearing, On behalf of the team at Isis House Care Centre

Thank you so much for your really kind words - we think the team are living angels too. Thanks for giving us 5-stars, we really appreciate it.


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Review of

Langford View

from K R (Son of Resident) published on 11 April 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

During my fathers time in Langford View he received fantastic care and respect from all the care team. During his final weeks the staff went above and beyond to make sure he was comfortable at all times, I cannot praise the care team more highly. They are all a credit to Langford View.

Reply from Helen Dearing, On behalf of the team at Langford View

From all at Langford View, we are very sorry for your loss. We really enjoyed caring for your father - he was a lovely man and he will be missed. I will share your feedback with the team, they will be very grateful to read how highly you rate our care.


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Review of

Chilterns Court Care Centre

from Carole R (Daughter of Resident) published on 10 April 2025

Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

Dad in CC for week's respite. He cannot walk and mobilises by wheelchair. Had 2 unwitnessed falls during his stay, despite us bringing in motion alarms for bed/chair. Day 4 became confused, started talking gobbledegook which we recognised as start of UTI. Spoke to Head Nurse who promised it would be
checked and if UTI, GP would be called for antibiotics. Next day we asked if Dad had UTI and told it hadn't been dealt with and Dad picked up tummy bug as another resident had one. Clothes went missing, were found in another resident's room as "his daughter had been into the laundry room and helped herself ". Most of the clothes were returned but not all. Spoke to Manager who apologised for the way Dad's week had gone. When Dad came home, complained of a sore bottom and the carers discovered open bed sores. We were very disappointed and upset at Dad's overall care and would not feel comfortable sending him to CC again unless we had reassurance the care would be of a much higher standard.

Reply from Helen Dearing, On behalf of the team at Chilterns Court Care Centre

We appreciate you taking the time to share your experience, and we are sincerely sorry to hear of your concerns regarding your father's care at Chilterns Court. This is not typical and we will investigate. In line with our Feedback and Complaints Procedure, should you wish to raise this matter as a formal complaint, you can do so by contacting the Trust's Feedback and Complaints Officer on 03304601707 or via email: complaints@osjct.co.uk.For more information about our Feedback and Complaints Procedure, please visit our website: https://www.osjct.co.uk/feedbackandcomplaintsIf there is anything else we can do to assist, please do not hesitate to contact us.


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Review of

Marston Court

from Susan S (Daughter of Resident) published on 10 April 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was treated with complete respect and dignity during her stay at Marston Court and my family and I are very grateful for this.
We were always greeted warmly and the staff were so very kind and welcoming.
The care that my mother received was first class and I could find no fault at all.

Reply from Helen Dearing, On behalf of the team at Marston Court

Thank you for leaving us a lovely 5Star review, it's greatly appreciated.


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Review of

Meadowcroft

from T W (Daughter of Resident) published on 10 April 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad has been a resident in Meadowcroft since just before xmas 2024.
All the staff at Meadowcroft from cleaners, to management have been so friendly and caring. Nothing is too much trouble to make my dads stay more comfortable.

Reply from Helen Dearing, On behalf of the team at Meadowcroft

Thank you for leaving us a lovely 5-star review, it's made our day! Please let us know if there is anything further we can do for your dad.


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Review of

Marston Court

from R T (Wife of Resident) published on 10 April 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband was admitted for a weeks respite at short notice and from speaking to the first contact + their manager, I had a very good feeling about the home This feeling remained where I took him in. The staff were welcoming and the home was clean and well cared for. The home had a very welcoming feeling
and was felt by the visitors were went in to see my husband. We would definitely use Marston Court again. Thank you to all staff.

Reply from Helen Dearing, On behalf of the team at Marston Court

It's absolutely our pleasure! We loved caring for your husband and meeting you. Please let us know if there is anything further we can do for you and do contact us if you'd like to book our respite service again. We have some great events planned this year, do join us - we'd love to see you both.


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Review of

Isis House Care Centre

from C H (Daughter of Resident) published on 10 April 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Each member of staff is kind, caring and joyful. They go out of their way to help with anything you or your relative would like. I have arrived in my mother's room, and she is having personal care. The way she is spoken to and treated is wonderful; kindness and care are what we all deserve. I am very
happy with all aspects of this care home.

Reply from Helen Dearing, On behalf of the team at Isis House Care Centre

Thank you for leaving us such a lovely review. What lovely feedback about our team, this has made our day! If there is anything further we can do for your mother, please let us know.


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Review of

Isis House Care Centre

from D B (Husband of Resident) published on 10 April 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Overall very good.

Reply from Helen Dearing, On behalf of the team at Isis House Care Centre

Thank you for leaving us such a lovely review - we really appreciate it. Please let us know if there is anything else we can do for you or your wife.


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Review of

Isis House Care Centre

from E B (Daughter of Resident) published on 10 April 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care home is just amazing and lets the family get involved with a lots of the entertainment. Mum feels safe and care for by the staff. They are so friendly. They let us know if mum is struggling or needs anything. It's a big family the entertainment is fabulous. Always keeping mum busy, love the
Summer Fair and Christmas Carol Service.

Reply from Helen Dearing, On behalf of the team at Isis House Care Centre

Thank you so much, we think we have some pretty amazing team members too. We are so pleased you compare us to a family, that is the vibe we try to give off. It's a real pleasure caring for your mum. Look forward to seeing you at our next fete.


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Review of

Isis House Care Centre

from E G (Husband of Resident) assisted by family/friend published on 10 April 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I want to say thank you to all the staff at Isis House. My wife is very well cared for. I see for myself how happy she is there. The staff are like family to her and all of my family. The activities team and activities are amazing. I enjoy helping with gardening. My wife looks beautifully dressed,
hair done, make up on. This makes us both very happy.

Reply from Helen Dearing, On behalf of the team at Isis House Care Centre

It is our pleasure, we love caring for your wife - she's always smiling and happy and puts a smile on our faces too! We really appreciate all you do for our garden. We are so pleased you're part of our Isis House family.


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Review of

Chilterns Court Care Centre

from J B (Sister-in-law of Resident) published on 10 April 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Always pleasant on reception when we arrive. As we go on a Friday all singing for residents going on & a happy atmosphere.
Lovely lunches with our resident & coffee available all the time.
A happy caring atmosphere.

Reply from Helen Dearing, On behalf of the team at Chilterns Court Care Centre

Thank you so much for your review of our home, it's greatly appreciated. We strive for a happy, caring atmosphere, so for you to recognise this has made our day. Please let us know if there is anything else we can do for your loved one.


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Review of

Chilterns Court Care Centre

from C K (Friend of Resident) published on 10 April 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

From the very helpful people who welcome you, to all the staff on the shop floor. Guests are welcome to make coffee tea (and cake is available)

Reply from Helen Dearing, On behalf of the team at Chilterns Court Care Centre

Thank you for leaving us a great review. Everyone is welcome here and the kettle is always on! Please let us know if we can be of further assistance.


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Review of

Edwardstow Court

from A C (Friend of Resident) published on 9 April 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We came to visit the day after she was released from hospital after her fall. Her face was badly bruised and cut she had lost a lot of weight. Didn't know my husband and me at all, had lost so much weight and wouldn't talk, that was in December. Since then she has improved so much in every way. January
she was more herself and by February she looked and talked as she always had, it is now a pleasure to visit. The staff are a delight.

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Review of

Avonbourne Care Centre

from Nicola A (Daughter of Resident) published on 9 April 2025

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

We had to move Mum into Avonbourne after a sudden decline in health. Because of the speed of entry there were a few teething problems which took a few days to resolve. We were able choose Mum a room which was light, bright and spacious with a very nice en suite wet room.
We visited every day for several
hours and saw first hand how kind and caring the staff were, from the Nurses, down to the man who brought the clean washing back. There were occasions when the staff were incredibly stretched due to staff shortages but they always had a smile.
Avonbourne knew from the start that Mum had a terminal illness and would need end of life care. We were assured this could be accommodated, which it was, but we found the delays between the Dr prescribing to the arrival of drugs too long. Not the fault of the staff but the system.
The care and compassion of the staff during Mums final days was outstanding.Thank you.
Someone asked me would I use Avonbourne again, and I think the answer is yes.

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Awards / Recognitions (8)

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