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Care Homes Owned by The Orders of St John Care Trust

9.6 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by The Orders of St John Care Trust
The Orders of St John Care Trust (OSJCT) was established in 1991 as a not-for-profit charitable trust.

The second largest not-for-profit care provider in the UK, it currently operates 66 homes and fourteen extra care schemes in four counties (Lincolnshire, Wiltshire, Oxfordshire and Gloucestershire).

With over 3,500 residents in its care and more than 4,800 employees, OSJCT delivers a varied range of care services, including: residential, nursing and specialist dementia care, as well as intermediate, respite and day care. They also offer a domiciliary care service in 14 extra care housing schemes across its footprint.

OSJCT prides itself on supporting residents to live as full a life as possible, in a warm, caring environment that really is a genuine home from home for both residents and their families.

The Orders of St John Care Trust Locations (61)

 

61 Care Homes owned by The Orders of St John Care Trust

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The Coombs

The Gorse, Coleford GL16 8QE 

8.6 39 reviews
"My husband's nan has been in The Coombs since August. She has settled in really well. Such a homely environment and nothing is ever too…"   Read all 39 reviews
Location Type Care Home

The Coombs offers up to 36 residents compassionate, individualised residential, nursing and respite care. Originally built as a private residence in 1856, The Coombs was renovated 100 years later. Situated close to Coleford town centre in the beautiful… Read more about The Coombs

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Short Term/Respite
  • Palliative Care
  • 40 Rooms from £1,215 / week

The Orders of St John Care Trust Reviews (4732)

9.6
The Orders of St John Care Trust has a Group Review Score of 9.6 (9.611) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to The Orders of St John Care Trust must have a Review Score.

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Review of

Isis House Care Centre

from S A (Sister-in-law of Resident) published on 17 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

On arrival I found the facilities to be welcoming and secure. My daughter (who has extensive knowledge of care home through her work in social care) said it was one of the nicest homes she had visited. Every time I have visited the staff have always been attentive and knowledgeable in the caring for
my brother in laws needs. He is happy and thinks the staff are wonderful.

Reply from Helen Dearing, On behalf of the team at Isis House Care Centre

Thank you so much for your kind words. We are really grateful for the extremely positive feedback of our home, team and care. That's a real accolade from your daughter, please pass on our thanks to her too. If there is anything further we can do for your brother-in-law, please let us know and we'd be happy to help.


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Review of

Southfield House

from Stuart W (Son of Resident) published on 13 March 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

sometimes bedroom a little untidy, clothing sometimes goes missing.But does return.
money is always an issue no matter what and will not change.
mam is fed well, cared for with love and respect, I am happy with all of you and what you do.

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Review of

Madley Park House

from D D (Daughter of Resident) published on 12 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum is happy at Madley House, she has a comfortable room, and the care she receives is good.

Reply from Helen Dearing, On behalf of the team at Madley Park House

Thank you so much for leaving us a review of Madley Park. We're so glad to read how happy you are with your mum's care. It is a pleasure caring for her.


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Review of

Chilterns Court Care Centre

from C B (Husband of Resident) published on 12 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife feels safe and her care at the home is better than I was able to achieve alone. The staff are welcoming, helpful and caring.

Reply from Helen Dearing, On behalf of the team at Chilterns Court Care Centre

Thank you for giving us a 5star review, we are so pleased to see how highly you rate our home. Our team will be so pleased to read how highly you rate our care. It is a pleasure caring for your wife. Please let us know if there is anything else we can do for you or your wife.


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Review of

Chilterns Court Care Centre

from R M (Niece of Resident) published on 12 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Generally very happy with the care my uncle has been given at Chiltern Court. Both care staff and carers have been excellent, cannot fault their dedication. The home as a whole is clean, bright and homely. Entertainment seems good although my uncle is bedridden so N/A to us. The only complaint is that
the quality of the food has been commented on often by my uncle and admittedly we did have a meal there once and it was not good. Quantity and quality of ingredients not an issue - just not appetizing.

Reply from Helen Dearing, On behalf of the team at Chilterns Court Care Centre

Thank you so much for your review, we really appreciate it. It is a pleasure caring for your uncle. thank you for your feedback about the food, I have sent this to the Home Manager, and she will manage this. I will also ask her to speak with you next time you or your family visit. We appreciate you bringing this to our attention. If there is anything else we can do for your uncle, please let us know.


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Review of

Chilterns Court Care Centre

from Lucy L (Niece of Resident) published on 12 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Consistently good care given to my Aunt by staff. Facilities excellent as well as opportunity for activities.

Reply from Helen Dearing, On behalf of the team at Chilterns Court Care Centre

Thank you for leaving us a 5-star review of our home, we really appreciate it. If there is anything else we can do for your aunt, please let us know.


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Review of

Chilterns Court Care Centre

from John D (Husband of Resident) published on 12 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Pleasant, staff in Tulip very helpful and friendly my wife is looked after very well.

Reply from Helen Dearing, On behalf of the team at Chilterns Court Care Centre

Thank you for your review, we really appreciate it. Our staff will be so thrilled to read how highly you rate our team and the care we provide. If there is anything further we can do for your wife, please let us know.


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Review of

Chilterns Court Care Centre

from M M (Daughter of Resident) published on 12 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mothers care has been excellent. All the carers are kind and well trained. The activities are very varied and mum enjoys participating. The food is good and has a varied menu and snacks can be ordered for in between meals if required. All the staff in the difference areas are pleasant including,
the domestic staff, receptionists, the management team, kitchen staff, activity team and caretaker.

Reply from Helen Dearing, On behalf of the team at Chilterns Court Care Centre

Thank you so much for your lovely review of our home and team, we really appreciate it. We pride ourselves on having an excellent team and we're so pleased to read you think that too. If there is anything else we can do, please let us know. Very best wishes to you all, from everyone here at Chilterns Court.


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Review of

Coombe End Court

from Emma W (Granddaughter of Resident) published on 12 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Watching how much happier my granny is makes everything better. It's such a lovely home for her and we are grateful to you for caring so wonderfully for her. All staff are amazing. I don't worry anymore about my granny. So thank you x

Reply from Rowen Campbell, on behalf of the team at Coombe End Court

What a lovely thing to read! Thank you for taking the time to write us a review. Your words mean a lot, and knowing you're not worrying about your granny now is very good to know. Please let us know if there is ever anything more we can do to support her.


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Review of

Grace Care Centre

from Richard W (Son of Resident) published on 11 March 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother moved into Grace Care a year ago. Despite having difficulty speaking I know that she was very happy and content at the care home. All of the staff treated her with great kindness and respect at all times. The medical care she received was excellent. All of the services provided such as food,laundry
and activities were excellent. The room was very comfortable and was always kept very clean by the staff.When mum fell ill at the end of January the care and kindness she received from all of the staff was excellent and it was a great comfort to me at a difficult time. Whenever I visited the staff were always extremely friendly and supportive and it made life easier for me to know she was being well looked after.
Having had no contact with the care system previously it was a great relief and comfort to me that Grace Care looked after mum in such a kind and caring manner.

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Review of

Jubilee Lodge

from R Y (Daughter of Resident) published on 11 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Jubilee Lodge provided excellent care from a lovely team of carers and staff. As a family, we couldn't have chosen a better place for my mum to have some respite. Always helpful and very kind carers and Mum said the food was excellent! Thank you all very much.

Reply from Rowen Campbell, on behalf of the team at Jubilee Lodge

It was a pleasure to have your mum with us, and she is welcome any time. We appreciate you taking the time to share your feedback and write us a review, thank you.


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Review of

Larkrise

from Ann G (Daughter-in-law of Resident) published on 11 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum loves it and everyone at Larkrise, shes been there a long time now (but thinks its only about 3 weeks bless her!) but yes, everyone loves her (shes no trouble) and we as a family, love everyone there too. Nothing is no trouble, always friendly, always there to advise and talk over troubles (which
there are none!) but always available to talk to and very very friendly. We're so very grateful to them for looking after out mum, a great choice taken all those years ago - Thanks a million x

Reply from Helen Dearing, On behalf of the team at Larkrise

Thank you so much for your amazing 5star review, we really appreciate it. We love caring for your mum and it is an absolute pleasure caring for her. We also greatly appreciate your recommendation. If there is anything else we can do for your mum or your family, please let us know.


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Review of

Eresby Hall

from J S (Daughter of Resident) published on 11 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy with how my dad is looked after. Dad has a lot of support from the lovely staff, always.

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Review of

Hayward Care Centre

from C L (Wife of Resident) published on 10 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband enjoyed his stay at Hayward care home and was very well looked after.
He cannot remember any details hence the need for me to complete this form.
He has no idea that he was with you for three weeks but it meant that I could visit a sick friend in New Zealand without worrying about him.
Thank you.

Reply from Rowen Campbell, on behalf of the team at Hayward Care Centre

Thank you for taking the time to share your husband's experience at Hayward Care Centre. It was lovely to have him with us and he is welcome back any time. We're so glad that a respite stay with us allowed you to make the journey to New Zealand, and that it gave you peace of mind.


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Review of

Athelstan House

from Andrew P (Son of Resident) published on 10 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It is a pleasure to visit Mum in Athelstan House. The staff are warm & welcoming, and Mum is being very well cared for. We are very fortunate to have such an excellent care home available for her.

Reply from Rowen Campbell, on behalf of the team at Athelstan House

We appreciate you taking the time to write us a review, thank you. We're honoured to be able to care for your Mum and it's a pleasure to have her with us. Please just let us know if there is ever anything more we can do to support her.


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Review of

Seymour House

from Carol M (Wife of Resident) published on 10 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mu husband could not be in a better home. All the staff are so caring and treat him with respect.
He is well looked after, the food is amazing and always delicious. If I ever get to the point of needing to go into care, this would be my first choice.

Reply from Rowen Campbell, on behalf of the team at Seymour House

Thank you for your feedback and for your recommendation! We're delighted to have your husband with us at Seymour House, and if there is ever anything more we can do to support him, please just let us know.


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Review of

Coombe End Court

from Heather F (Daughter of Resident) published on 10 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since being at Coombe End Court (10/22) my mum has thrived in every way, physically and emotionally. She is always beautifully dressed, clean and happy. The care staff are amazing, addressing her every need with kindness and compassion. The range of activities provided by the staff are mentally stimulating,
catering for all needs (mum particularly enjoys the animals and music) The food is of a high standard and wholesome and mum has gained in weight since being here.

Reply from Rowen Campbell, on behalf of the team at Coombe End Court

Thank you for taking the time to write us a review - we really appreciate your feedback. It's a pleasure to care for your mum and we're delighted to see her thriving at Coombe End Court. If there is ever anything more we can do to support her, or your family, please don't hesitate to ask.


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Review of

Monkscroft Care Centre

from B S (Husband of Resident) published on 10 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since arriving at Monkscroft my wife has been really well looked after and is generally happy after a sudden illness in November 2024.
Our thanks to a GREAT STAFF.

Reply from Rowen Campbell, on behalf of the team at Monkscroft Care Centre

We're glad to see your wife doing so well with us at Monkscroft. We appreciate your feedback, and you taking the time to write us a review.


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Review of

Whitefriars

from Alison P (Wife of Resident) published on 10 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Over the last 18 months I have nothing but praise for the care my husband has had. Carers on the whole have been very patient and loving towards him. I'm kept well informed by various members of staff on his wellbeing.

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Review of

Watersmead

from Ginny T (Daughter of Resident) published on 5 March 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are always polite and courteous when we go to visit. Nothing appears to be too much trouble and any questions asked are either replied to or passed on to another member of the team to deal with. My mum has only been at Watersmead for 8 months so I can only review what I know in this short
period.

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Awards / Recognitions (8)

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The Orders of St John Care Trust in Gloucestershire The Orders of St John Care Trust in Lincolnshire The Orders of St John Care Trust in Oxfordshire The Orders of St John Care Trust in South Gloucestershire The Orders of St John Care Trust in West Sussex The Orders of St John Care Trust in Wiltshire

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