Newark Road, Bracebridge, Lincoln LN5 8QJ
"The Grosvenor Hall Care Home exemplifies everything good about the finest residential care on offer. I was privileged to be invited to stay…" Read all 39 reviews
Grosvenor Hall Care Home, in Lincoln, has a versatile interior that is ideal for residents with both physical and mental health complications. Care workers are skilled in the challenges of dementia care, with all methods personalised to suit the individual… Read more about Grosvenor Hall Care Home
77/81 Sandbeck Avenue, Skegness PE25 3JX
"my friend was in hospital and i had to choose a home for him to go for rest bite.My first impressions were how caring and understanding…" Read all 25 reviews
Sandbeck House is a Skegness care home that takes a respectful approach to each resident's needs, offering personalised support and allowing for a choice of daily lifestyle. Residents can make the most of a coastal location, with good access to community… Read more about Sandbeck House
St Clares Court, Off Birchwood Avenue, Doddington Park, Lincoln LN6 0QT
"My mum has been in home since Sept 2024 and is happy well looked after by all the staff mealtimes are absolutely lovely .....great…" Read all 13 reviews
St Claire's Care Home in Lincoln was registered by Care Quality Commission in June 2018. The home offers accommodation for people who require personal care, dementia care. It gives support to those with physical disabilities and people aged over… Read more about St Clare's Care Home
102 Station Road, Soham, Ely CB7 5DZ
"My wife has Alzheimer's, Fair Haven provides a safe, comfortable and friendly environment for her to live in. The management and staff are…" Read all 12 reviews
Fair Haven Care Home, in Ely, provides a compassionate care service, maintained by trained and friendly professionals and tailored to individual need. Good training and career development opportunities are in place and keep standards high, while there… Read more about Fair Haven Care Home
74/75 South Park, Lincoln LN5 8ES
"My mum has been a resident for seven years. I cannot praise the staff enough, they treat Mum with kindness, dignity, and as if she were…" Read all 12 reviews
Eastholme Nursing Home employs an experienced team of professionals who are thoroughly skilled and resourced in complex needs like dementia. The provider looks to combine dignified care with support for a satisfying daily lifestyle, encouraging residents… Read more about Eastholme Nursing Home
Submitted via Website • Report
Reply from Diane Dunn, Area Manager at Sandbeck House
Thank you for your kind review of the care. Our staff strive to ensure that residents enjoy their stay at Sandbeck House and are encouraged to develop friendships with other residents in the home. We aim to review our menus regularly with resident involvement but we will take on board your comments . If there is anything specific your father would like to see on the menu, please speak with the team at Sandbeck House.
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Submitted via Postal Card • Report
Reply from Amanda Pateman, Home Manager at St Clare's Care Home
Thankyou we pride ourselves in providing a homely, safe environment and personalised care to suit all needs, and its always a pleasure when we can involve family and support you through the transaction along with your dad
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Submitted via Website • Report
Reply from Diane Dunn, Area Manager at Grosvenor Hall Care Home
Thank you for sharing your experience of life at Grosvenor Hall. The staff team work hard to meet everyone's needs and support them in a way which allows their choice, dignity and respect to be valued. We take on board your concerns about waiting at times and work on reducing this. I will ensure our team are aware of your kind comments.
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Submitted via Website • Report
Reply from Diane Dunn, Area Manager at Sandbeck House
It's great to hear that your grandma has settled in and keeps you up to date with what she is doing. The staff team ensure that all residents are welcomed into their family, are encouraged to forge friendships and enjoy life at Sandbeck House. Thank you for your kind review of the home and it's staff team.
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Submitted via Website • Report
Reply from Diane Dunn, Area Manager at Sandbeck House
Thank you for your kind review of your experience with Sandbeck House. The staff are keen to ensure that residents receive person centred care tailored to their individual needs and their days are filled with interesting fun activities. Staff do not consider Sandbeck as their workplace, but more so the residents home to which they are invited in and try hard to maintain a homely environment.
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Submitted via Website • Report
Reply from Diane Dunn, Area Manager at Sandbeck House
Thank you for your amazing review of the care at Sandbeck House for your friend. It is a difficult decision to make on behalf of someone else, however we are pleased to see you feel that you did make the right decision for your friend to stay with us. Our staff work hard to ensure that all residents have their individual needs met in a way which preserves their choice and dignity.
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Submitted via Website • Report
Reply from Diane Dunn, Area Manager at Sandbeck House
Thank you for your kind review of Sandbeck House and it's staff team. They all work hard to ensure that the experience for both residents and visitors is a positive one in all aspects of care, support and the environment and take great pride in achieving this as confirmed in your review.
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Submitted via Website • Report
Reply from Diane Dunn, Area Manager at Sandbeck House
Thank you for your kind review of your positive experience of Sandbeck House and the team. I am pleased to hear that your mum is settled and thriving under the care of the staff team who pride themselves in providing person centred care to all residents. Activities are devised to keep minds active and encourage socialisation, participation and fun which resident seem to enjoy. We will ensure your kind comments are passed onto the team.
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Submitted via Website • Report
Reply from Diane Dunn, Area Manager at Sandbeck House
Thank you for your kind review of Sandbeck House and the staff team. Our staff not only look after the resident in the home, the family are part of the needs and support of the resident and regarded equally as important. The staff enjoy getting to know our residents which enables them to give person centred care and to be able manage any difficulties effectively. I will ensure your kind comments are passed onto the staff team at Sandbeck House.
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Submitted via Website • Report
Reply from Amanda Pateman, Home Manager at St Clare's Care Home
Thankyou, it's always nice to see relatives coming in and joining in, both you and mum are part of the St Clares family
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Submitted via Website • Report
Reply from Diane Dunn, Area Manager at Sandbeck House
Thank you for your kind review of the service your dad is receiving at Sandbeck House. It is always difficult to accept moving into a care home but I am pleased to hear that your dad is so happy that he wants to stay with us. The team always work hard to ensure people receive a good standard of care, feel supported during their stay and have a positive experience.
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Submitted via Website • Report
Reply from Amanda Pateman, Home Manager at St Clare's Care Home
Thank you for your kind words. We strive to ensure the transition is as smooth as possible for both residents and families and that we can support them to carry on with past hobbies and interests we will.
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Submitted via Website • Report
Reply from Amanda Pateman, Home Manager at St Clare's Care Home
Thank you for your kind words regarding the home and our team. We strive to provide a high level of care and support to not only our residents but also their family members.
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Submitted via Postal Card • Report
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Submitted via Postal Card • Report
Reply from Diane Dunn, Area Manager at St Clare's Care Home
Thank you for your kind review of St Clare's. Our staff do work hard to ensure that anyone using our service has a positive experience. I will be sure to inform the staff team of your kind words and recommendation.
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Submitted via Website • Report
Reply from Diane Dunn, Area Manager at Sandbeck House
Thank you for your review of our home. We are pleased to hear that overall you have had a positive experience at Sandbeck House, our staff work hard to achieve this for all residents and visitors. We will take on board your comment regarding decoration and assure you this is an ongoing process.
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Submitted via Website • Report
Reply from Diane Dunn, Area Manager at Sandbeck House
Thank you for your kind comments about the experience both you and your father have received during his stay with us. We strive to ensure that people's experiences at our homes are positive.
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Submitted via Website • Report
Reply from Diane Dunn, Area Manager at Sandbeck House
Thank you for taking the time to review our care home. Our organisation aims to ensure that anyone who uses our services has a positive experience during their stay. We operate an open door policy where any concerns can be discussed and rectified at the time. Our staff strive to maintain good standards of care to all residents during their stay with us. I am sorry to hear that you feel your mother's short experience was not as positive as we all would have expected and we will take on board your comments to ensure that people using the service do experience positive outcomes. If you wish to discuss this further, please contact the home.
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