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Care Home Owned by Tanglewood Care Homes in North Yorkshire

9.6 Group Review Score (the average from all locations with a review score)
  • Care Home Owned by Tanglewood Care Homes in North Yorkshire

Only the locations & reviews in North Yorkshire for Tanglewood Care Homes are showing below.

View the details of all 19 locations (with 726 reviews) owned by Tanglewood Care Homes

Tanglewood Care Homes Locations in North Yorkshire (1)

 

1 Care Home owned by Tanglewood Care Homes in North Yorkshire

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York Manor Care Home

Blue Beck Drive, Shipton Road, York YO30 5RA 

9.8 13 reviews
"Lovely building, care staff and management excellent. Movement to 2nd floor executed with care and dignity for residents. First floor…"   Read all 13 reviews
Location Type Care Home

York Manor Care Home is a new home located in the village of Rawcliffe just outside York. It offers residential care, specialised dementia care and palliative care as well as respite and day care. The care home has 73 bedrooms with ensuite wet rooms.… Read more about York Manor Care Home

  • Care Provided
  • Residential
  • Older Person Care
  • Learning Disability
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • Eating Disorders
  • 73 Rooms from £1,620 / week

Tanglewood Care Homes Reviews in North Yorkshire (13)

9.6
Tanglewood Care Homes has a Group Review Score of 9.6 (9.638) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Tanglewood Care Homes must have a Review Score.

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Review of

York Manor Care Home

from V A (Daughter of Resident) published on 13 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely building, care staff and management excellent.
Movement to 2nd floor executed with care and dignity for residents.
First floor lift ENT needs securing.

Reply from Alicia Bradon, Sales Manager at York Manor Care Home

Thank you for your kind words and for taking the time to share your feedback. We're so pleased to hear that you've had a positive experience with our care team and management. Ensuring dignity and care in every aspect of our residents' experience is our top priority, and we're glad to know this was reflected in the move to the second floor.We also appreciate your note regarding the first-floor lift entrance. Resident safety and comfort are paramount, and we will ensure this is looked into promptly.If there's anything more we can do, please don't hesitate to reach out.


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Review of

York Manor Care Home

from J W (Daughter of Resident) published on 6 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are wonderful any problem or query they help always. Mums always clean and adores her carers the home is welcoming and clean.

Reply from Alicia Bradon, Sales Manager at York Manor Care Home

Thank you for your lovely review! We're so pleased to hear that your mum is happy and well cared for, and that she adores her carers - that truly means so much to us. Our team is always here to help with any queries, and we're delighted that you find the home welcoming and clean. Your kind words are greatly appreciated and will be shared with the team.


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Review of

York Manor Care Home

from Chris F (Son of Resident) published on 21 February 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We are delighted with the care my mother receives at York Manor Care Home. The staff are compassionate, professional and genuine in the care they provide. The facilities are bright, clean and the decor is equivalent to a high end hotel. York Manor has given us peace of mind, knowing mum is being cared
for in a such a lovely place with caring staff, activities to keep her occupied and three good meals a day. We have already recommended York Manor to several friends, which is a testament to our endorsement.

Reply from Alicia Bradon, Sales Manager at York Manor Care Home

Thank you so much for your wonderful review! We are truly delighted to hear that your mother is happy and well cared for at York Manor Care Home. Our team takes great pride in providing compassionate and professional care, and it means the world to us to know that their dedication is making a difference. We also appreciate your kind words about our facilities and the activities we offer to keep residents engaged. Your recommendation is the highest compliment we could receive, and we are grateful for your trust. If there's anything more we can do, please don't hesitate to let us know!


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Review of

York Manor Care Home

from Adele D (Daughter-in-law of Resident) published on 22 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My in-laws have been residents in York Manor for over two months now and I can honestly say that I feel so happy that we found this place for them. We were very reluctant to put them in a home because we knew they were very keen to stay at home but it became impossible to do so.
I love the whole environment
which is spacious and beautifully decorated. It really has the feeling of a 5 star hotel. We have found the staff to be very caring and attentive. The food is fabulous. The activities are amazing. It has given my husband and I huge peace of mind to know that they are being so well looked after. We really couldn't have asked for anything better.

Reply from Alicia Bradon, Sales Manager at York Manor Care Home

Thank you so much for your heartfelt feedback. We understand how difficult the decision to transition to a care home can be, especially when your loved ones wish to remain at home. Knowing that York Manor has provided a comfortable and supportive environment for your in-laws truly warms our hearts. We're delighted to hear that you appreciate the spacious and beautifully decorated surroundings, as well as the quality of care, food and activities we provide. Our team works hard to ensure every resident feels valued and cared for and your words affirm that effort. It's wonderful to know we've given you and your husband peace of mind, that means everything to us. If there's anything more we can do to support your in-laws or your family, please don't hesitate to reach out. Thank you again for your kind words and trust in us.


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Review of

York Manor Care Home

from M M (Husband of Resident) published on 22 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Not only myself, but also my family are happy with our choice of care home. When you reach the stage where your only choice is to place your spouse in a care home, it's a difficult transition for both, albeit for different reasons. It's a comfort to know that my wife is so well cared for by considerate,
caring and professional staff, who deal respectfully with issues arising from living with dementia. Things we like include: the decor, frequent and varied activities, the ability to cater for a vegetarian diet, and staff knowing everyone's names, including visitors. York Manor has a positive, friendly and welcoming vibe.

Reply from Alicia Bradon, Sales Manager at York Manor Care Home

Thank you so much for sharing your experience. We truly understand how challenging the decision to move a loved one into a care home can be and we're so pleased to hear that you and your family feel reassured and happy with York Manor. It's wonderful to know that you find comfort in the care and respect our team provides, particularly in addressing the unique challenges of living with dementia. We strive to create a warm, welcoming environment and your recognition of the friendly atmosphere, attention to detail and personalised care means a lot to us. Your feedback inspires us to continue our commitment to providing a positive, supportive home for all our residents and their families. Please don't hesitate to reach out if there's anything more we can do to support you or your wife. Thank you again for your kind words.


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Review of

York Manor Care Home

from A G (Son of Resident) published on 14 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has now spent about one month at York Manor. Right from the initial very professional show round, seeing the accommodation and the facilities, we realised that this would be an ideal place for him to stay. His admittance to the home went really well on the day and all staff could not have
been more helpful and understanding. This was a good choice for my father as he has settled in really well, considering he has lived in the same house in York for nearly 60 years. Medically he has been made more comfortable by the assistants at the home and his room is exactly what he needed. Comfortable room with a convenient en-suite. Care always to hand with the staff regularly popping in to check all is ok. He does not eat like he used to, but the food he says is good. In addition, the important recognition of all staff on this change for the family at this difficult time has been exceptional. Particularly with regards to my mum who was very reluctant in having someone care at this time.
Thank you.

Reply from Alicia Bradon, Sales Manager at York Manor Care Home

Thank you so much for taking the time to share your experience at York Manor. We are truly delighted to hear that your father has settled in well and that you found the process of his admittance smooth and supportive. Transitioning to a new home, especially after such a long time in his family home, can be a significant change, and we're so pleased to know that we've been able to make this transition as comfortable as possible for him and for your family. It's wonderful to hear that your father finds his room comfortable and well-suited to his needs, and that our team's attentiveness has provided him with the care and reassurance he deserves. We understand how important it is for families to feel supported during times of change, and we are especially grateful for your recognition of the team's efforts to support your mother during this period. Thank you for trusting us with your father's care and for your kind words about our team, facilities, and dining experience.


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Review of

York Manor Care Home

from J S (Daughter of Resident) published on 8 January 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been impressed with the friendliness and professionalism of all the staff at York Manor since we visited with a view to moving my dad into the home. His assessment and transfer from another York home were handled very efficiently, and my dad was welcomed into his lovely room with a 'welcome to
your new home' card and gift. Since Dad has been resident, the staff have all made an enormous effort to meet his, and our requests and needs at all times. Nothing is too much trouble - well done to the whole team!

Reply from Alicia Bradon, Sales Manager at York Manor Care Home

Thank you so much for your glowing review of York Manor! We're thrilled to hear that you've been impressed with the friendliness and professionalism of our team from the very beginning of your journey with us. It's wonderful to know that your dad's assessment and transfer were handled smoothly and efficiently. Our goal is always to ensure that every resident feels welcomed and valued from day one, and we're glad the little touches like the card and gift made a positive impression. Thank you very much for your review.


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Review of

York Manor Care Home

from K W (Friend of Resident) published on 31 December 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Security is good. People not allowed to just walk in. Reception staff can see you and only then do they let you in. Also, you have to sign in and say who you have come to see. And you have to wash your hands! Staff also so good, lots of patience with residents. The rooms are all en-suite. It's like
a five-star hotel, residents' lounges are fabulous, wide walkways for wheelchairs. Food looks lovely.

Reply from Alicia Bradon, Sales Manager at York Manor Care Home

Thank you so much for your positive feedback! We're delighted to hear that you value the security measures we have in place. Ensuring a safe and secure environment for our residents and visitors is a top priority, and it's great to know that this gives you peace of mind. We're also pleased that you appreciate the efforts of our team. Their patience and dedication truly make a difference, and they'll be so encouraged to hear your kind words. It's wonderful that you've noticed the thoughtful design of our home, from the en-suite rooms and spacious lounges to the wide walkways for wheelchairs-creating a comfortable and accessible space is very important to us. And thank you for your lovely comments about the food! We take pride in providing meals that are both nutritious and appealing to our residents. We're grateful for your support and for taking the time to share your experience. Please don't hesitate to reach out if you ever have questions or suggestions!


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Review of

York Manor Care Home

from P S (Niece of Resident) published on 17 December 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

What a wonderful place. So friendly and always look after visitors. Residents are so looked after. Nothing too much trouble.

Reply from Alicia Bradon, Sales Manager at York Manor Care Home

Thank you so much for your kind words. We're thrilled to hear that you've had such a positive experience with us. Our team takes great pride in creating a warm and welcoming environment for both residents and visitors and it's wonderful to know that our efforts are appreciated. Looking after our residents and ensuring everyone feels cared for is at the heart of everything we do. Your feedback means a lot to us and we're always here to help if there's ever anything more we can do to make your visits even more enjoyable. Thank you again for sharing your lovely review.


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Review of

York Manor Care Home

from G R (Daughter of Resident) published on 3 December 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum entered York Manor Care Home and we are so pleased she did, the staff and all facilities are top class. She has improved in health and peace of mind has been achieved. They take her out to places she mentions, and take every opportunity to make her happy and content. Also the ambience and food
are also excellent.

Reply from Alicia Bradon, Sales Manager at York Manor Care Home

Thank you so much for sharing your wonderful feedback about York Manor Care Home. We are truly delighted to hear that your mum is thriving and enjoying her time with us. Ensuring the health, happiness, and peace of mind of our residents is always our top priority, so it is heartwarming to know that you have noticed these positive changes in her. We're especially pleased to hear your kind words about our team and facilities. Our team works hard to create a welcoming and caring environment where every resident feels valued and supported. It's great to know that the outings and activities we arrange have brought joy to your mum- it's all about making her feel at home and ensuring she stays engaged and content. Your comments about the ambience, food, and overall care are much appreciated, and we'll be sure to share them with our team. It's feedback like yours that motivates us to continue providing the highest standards of care and comfort.


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Review of

York Manor Care Home

from P R (Son-in-law of Resident) published on 19 November 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my mum-in-law entered York Manor, she has blossomed. The patience and love the staff has shown her is fabulous.
We have agonised over whether to keep Mum at home but honestly we couldn't keep it up and York Manor have made the transition so much easier! So thank you one and all!

Reply from Alicia Bradon, Sales Manager at York Manor Care Home

Thank you so much for your heartfelt review! We're truly honoured to have been able to support your family through this transition. Seeing your mum-in-law thrive and feel cared for at York Manor is what motivates our team every day. Our team takes great pride in providing compassionate and personalised care, and it's wonderful to know their efforts have made such a positive impact on her life and yours. If there's ever anything more we can do to make her stay even better, please don't hesitate to let us know. Thank you for placing your trust in us!


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Review of

York Manor Care Home

from J P (Husband of Resident) published on 13 November 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This care home is a warm and welcoming home. The staff are friendly and cannot enough for you. The standard is very high and you can see that every member of staff is always willing to help no matter what the reaction of the residents is, whether they appreciate it or not, due to their condition of
health and mind.

Reply from Alicia Bradon, Sales Manager at York Manor Care Home

Thank you for your thoughtful review. We're so pleased to hear that you find our home warm and welcoming, and that our team's friendliness and dedication have stood out to you. Our team takes great pride in offering attentive, compassionate care, and they're always ready to lend a helping hand. It means a lot to know that their hard work and commitment to maintaining a high standard are appreciated. Thank you for sharing your positive experience with us!


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Review of

York Manor Care Home

from K R (Friend of Resident) published on 13 November 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have visited the home on 3 occasions throughout the month and have found the staff to be very approachable, caring and considerate to clients and visitors. Lovely atmosphere and ambience, relaxing and comfortable facilities with more specialised areas for peace and reflection. Felt very happy thinking
our friend was in a safe and caring environment with staff taking extra measures so needs are met.

Reply from Alicia Bradon, Sales Manager at York Manor Care Home

Thank you so much for your kind words and thoughtful review. We're delighted to hear that your experiences with our home have been positive and that the atmosphere and care we strive to provide have brought you comfort. Our team is dedicated to creating a warm, supportive, and safe environment for all residents, and it means a lot to know that this has resonated with you. We'll continue to make every effort to ensure that all our residents feel respected, cared for, and at home. Thank you again for your trust and for sharing your feedback - it truly inspires us!


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