Tanglewood Care Homes in Nottinghamshire | 2 Care Homes

Review of
Trent Bridge
from D T (Son of Resident) published on 8 April 2025

Submitted via Website • Report

Overall Experience

Care staff are kind, caring and helpful.
There are too few staff which has resulted in compromising situations for both of my parents. Management are fine unless crossed: The remote control for my father's was lost by the care home in November. No responsibility was taken. My father recently died

and was unable to have the solace of music during his demise. I met with a member of staff to discuss my father's End of Life Plan. The information was not updated on any system, resulting in an uncomfortable and unnecessary phone conversation with an emergency doctor to put a plan into action. Management are unresponsive on this and other issues. Important improvements are needed.

Reply from Adele, Director of Operations at Trent Bridge

Dear David, Please accept our sincere condolences on the passing of your father. We would like to extend an invitation to discuss the concerns raised in your review in greater detail. Kindly contact us on 01205 358 888 at your earliest convenience, so we may speak with you personally.Kind regards,Adele

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Review of
Beeston Rise
from Dennis H (Respite Resident) published on 8 April 2025

Submitted via Postal Card • Report

Overall Experience

Having spent almost a month in Beeston Rise care home I was most impressed with it. I have lived and worked in Beeston for many years and have fond memories of it.
In the Care Home everyone made me so welcome which helped me a lot, and I would not hesitate to come back here again when the time comes,

or please pass my Sincere Thanks to all the staff and Management
With Best Regards

Reply from Jenny Bellwood, Marketing Manager at Beeston Rise

Thank you so much for your kind review. It was an absolute pleasure having you stay at Beeston Rise, and we're delighted that your visit brought back such fond memories of Beeston. We're thrilled to hear that our dedicated team made you feel welcome and provided the support you needed during your stay. We will be sure to pass along your kind words to both the staff and management, your appreciation will certainly brighten their day. Should you need anything in the future, please don't hesitate to contact us. We would love to welcome you back for another stay.

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Review of
Beeston Rise
from Steve W (Son of Resident) published on 26 March 2025

Submitted via Postal Card • Report

Overall Experience

Staff are all caring and supportive and very approachable if we have questions or concerns. The chefs cater well for dietary requirements. Regular calendar of events and activities, coffee mornings, crafts and exercise.
High turnover of staff is a concern juts from relationships that are supportive

and people leave.

Reply from Jenny Bellwood, Marketing Manager at Beeston Rise

Thank you for taking the time to review Beeston Rise. We truly appreciate your kind words about our care team, and we're delighted to hear that our chefs are meeting dietary requirements with such care. We will be sure to share your feedback with them.We also value your concerns regarding staff turnover. We have a fully recruited core team in place at Beeston Rise, and ensuring that we have a supportive and stable team to care for our residents is a top priority. We are closely monitoring retention rates to maintain a consistent and settled team moving forward. Please do not hesitate to contact us if you have any future concerns.

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Review of
Trent Bridge
from L H (Daughter of Resident) published on 25 March 2025

Submitted via Postal Card • Report

Overall Experience

Very pleased with care given to my mum from all staff and management at Trent Bridge. Everyone there is cheerful and welcoming and supportive of residents, family and friends. My mum has been a resident here since January and has settled in really well despite her difficulties due to the love and care

received by all here. I wouldn't hesitate to recommend this care home to anyone it is like a 5 star hotel with lots of activities for residents to take part in if they wish to.

Reply from Jenny Bellwood, Marketing Manager at Trent Bridge

Thank you for taking the time to share your experience at Trent Bridge. We're so pleased to hear that the love and support from our team has helped your mum settle in. Creating a warm, safe, and welcoming environment is something we take great pride in, and your comparison to a "5-star hotel" truly means the world to us. We'll be sure to pass along your kind words to the entire team-they'll be delighted to hear them. If there's anything else we can assist with in the future, please don't hesitate to reach out.

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Review of
Trent Bridge
from B B (Friend of Resident) published on 4 February 2025

Submitted via Postal Card • Report

Overall Experience

I cannot speak highly enough of my observations and experience of visiting my friend. This is without doubt the gold star standard for care and support in an environment that is tailored to meet the needs of the residents it supports. I have visited my friend weekly over the past 3 months. Each time

I have visited the residents are engaged in meaningful, enjoyable, and considered activities. It's great to hear senior citizens signing. My friend (98 years old) said to the entertainer - "You have brought so much pleasure to us all" - enough said.

Reply from Alicia Bradon, Sales Manager at Trent Bridge

Thank you so much for taking the time to share your heartfelt feedback. We are truly delighted to hear about your positive experiences during your visits over the past three months. Knowing that your friend and all our residents are enjoying meaningful, engaging activities brings us great joy. Your friend's beautiful comment to the entertainer perfectly captures the atmosphere we strive to create: one filled with warmth, connection, and genuine happiness. Thank you again for your kind words.

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Review of
Trent Bridge
from S D (Daughter of Resident) published on 21 January 2025

Submitted via Website • Report

Overall Experience

Don't let the look of the home fool you. Yes it's clean and well decorated and the girls on the floor doing the caring are brilliant at what they do but not enough of them for the residents they have in at the moment, not available to assist with feeding at meal times (not their fault). Senior members

of staff not so helpful. Management nice to your face but a vicious tongue when told home truths. Check visiting times although it states anytime but don't go during mealtimes. I was made to wait downstairs in reception until lunch was over, which no communication was sent to anyone about this.

Reply from Daniel Rowark, CEO at Trent Bridge

At Trent Bridge, we pride ourselves on providing high quality care in a beautiful, purpose-built environment. We believe that whilst the environment and facilities are important, this does not replace the best standards in person-centred care, we acknowledge that this review recognises the brilliant care delivered by the team. Thank you for those comments. As a home, we monitor team levels and are happy to share that the levels delivered exceed those currently required. In addition to the brilliant care team members, the home has a whole host of other support services. We wish for all visitors to see this as a home away from home, however, do ask that we observe some discretion around mealtimes. We have asked that the home receives notice of any visits during mealtimes so the home can plan accordingly. Whilst we refute some of the other elements of this review, we are always wanting to seek feedback and should the reviewer wish to raise a complaint we will investigate accordingly.

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Review of
Trent Bridge
from P H (Friend of Resident) published on 21 January 2025

Submitted via Postal Card • Report

Overall Experience

On arrival always receive a warm welcome. Care staff are friendly, very approachable. The home is lovely, clean. Outstanding. Residents look very happy. Nothing but amazing care. Well done to one and all.

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Review of
Trent Bridge
from P T (Friend of Resident) published on 14 January 2025

Submitted via Postal Card • Report

Overall Experience

I have visited my friend at Trent Bridge for the first time and was pleased to see Trent Bridge looked after the residents very well, everything was very clean and tidy, my friend's room was airy, very comfortable and bright and spacious - and a high ratio of staff. There is a diary of things to do

and comfortable living rooms to sit in.

Reply from Alicia Bradon, Sales Manager at Trent Bridge

We're delighted to hear that your first visit to Trent Bridge left such a positive impression. Our team takes great pride in maintaining a clean, comfortable, and welcoming environment for all our residents. It's wonderful to know you noticed the airy and spacious atmosphere of your friend's room and the thoughtful design of our communal spaces. We're especially pleased that you observed the care and attention we put into creating a vibrant diary of activities and our dedication to maintaining a high team-to-resident ratio. Providing personalised and attentive care is at the heart of everything we do. Your feedback means a lot to us, and we hope to welcome you back to Trent Bridge again soon.

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Review of
Trent Bridge
from Sara J (Daughter of Resident) published on 25 December 2024

Submitted via Postal Card • Report

Overall Experience

My mothers transition from home to Trent Bridge Care Home could not have gone better. She settled in incredibly quickly and has embraced everything the home has to offer, exercise sessions, craft activities, singalongs, skittles, trips out, manicures, weekly hairdressing to name a few. Six weeks on

and I have nothing but admiration for the staff who all seem invested in providing a home from home experience for all residents. Without exception the staff are friendly, helpful, cheerful and professional. The decor of the home is very tasteful, cleanliness is of a very high standard, the meals are appetising, snacks and drinks available on request, the rooms very well appointed.

Reply from Alicia Bradon, Sales Manager at Trent Bridge

Thank you so much for sharing such a detailed and glowing review of your mother's experience at Trent Bridge Care Home! We're overjoyed to hear that her transition was smooth and that she has embraced everything our home has to offer so wholeheartedly. It's wonderful to know that she's enjoying the activities, from exercise sessions and crafts to trips out and pampering treatments-it's our goal to create a vibrant and engaging environment for all our residents. Your admiration for our team is deeply appreciated. They work tirelessly to provide a warm, welcoming, and professional atmosphere, and it's incredibly rewarding to hear that this effort is making a difference. Thank you for taking the time to share your thoughts and for your kind words. It means so much to us and inspires us to continue providing the very best care. Please don't hesitate to reach out if there's anything we can do for you or your mother!

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Review of
Trent Bridge
from E R (Friend of Resident) published on 16 December 2024

Submitted via Postal Card • Report

Overall Experience

From the moment I arrived the experience was excellent. Easy parking, friendly staff, lovely atmosphere, lovely spacious rooms, plenty of activities and all residents seemed content, well looked after and stimulated.
It is the best home (care) I have ever visited, and I have been in quite a number.

The price per week was very fair, certainly excellent value for money. I was very impressed.

Reply from Alicia Bradon, Sales Manager at Trent Bridge

Thank you so much for taking the time to share your wonderful experience! We're delighted to hear that you were impressed with every aspect of your visit from our convenient parking and welcoming team to the lovely atmosphere and spacious rooms. It's incredibly rewarding to know that you observed our residents feeling content, well-cared-for and engaged in a variety of activities. Ensuring a happy and stimulating environment is a top priority for us and feedback like yours affirms that we're achieving our goals. Thank you again for your kind words, it means so much to our team. If you ever have any questions or need further information, please don't hesitate to reach out.

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Review of
Trent Bridge
from John M (Son of Resident) published on 16 December 2024

Submitted via Website • Report

Overall Experience

Trent Bridge Care Home have been amazing in welcoming our dad and supporting us as a family through a very worrying and stressful time. From the very first introduction all of the Trent Bridge team have been first class. They genuinely care about our dad and have done everything they could to make sure

he was comfortable and happy and he settled almost immediately despite how big a deal it was for him moving from his own bungalow. All of the staff are caring and responsive to both my dad and us as a family. We would fully recommend Trent Bridge Care Home.

Reply from Alicia Bradon, Sales Manager at Trent Bridge

Thank you so much for your heartfelt feedback. We're truly honored to have been able to support your dad and your family during such a significant transition. It's wonderful to hear that he felt comfortable and settled so quickly. It's our goal to make every resident feel at home and cared for from the very beginning. Your kind words about our team mean the world to us. Providing genuine, compassionate care is at the core of what we do and knowing that we've made a positive difference for your dad and your family is incredibly rewarding. Thank you for your recommendation and for trusting Trent Bridge Care Home to care for your dad. If there's ever anything more we can do, please don't hesitate to reach out.

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Review of
Trent Bridge
from M W (Son of Resident) published on 2 December 2024

Submitted via Website • Report

Overall Experience

Beautiful care home. Decorated really well throughout. Full of warmth and love. So happy Dad is here as the staff are fantastic and really supportive and engaging. We feel very supported and highly recommend West Bridgeford Care Home. Great facilities, lots to offer the residents. Days out, different

activities going on throughout the week also. Thank you, everyone, for making Dad's stay a happy one. Best.

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Review of
Trent Bridge
from F B (Daughter of Resident) published on 7 November 2024

Submitted via Postal Card • Report

Overall Experience

Trent Bridge is an amazing building in a great location. However, it is the staff who have made this an amazing place. The staff from the manager and across all areas of staff have built a great team and family and a homely atmosphere.
The experienced staff are very caring and empathetic towards the

residents. They take a genuine interest in the residents. I cannot recommend Trent Bridge highly enough.

Reply from Alicia Bradon, Sales Manager at Trent Bridge

Thank you so much for your heartfelt review! We're thrilled to hear that Trent Bridge feels like a true home to you, as creating a warm and supportive atmosphere is exactly what our team strives for each day. Our team from the manager to every team member, is dedicated to ensuring our residents feel genuinely cared for and respected, so it's wonderful to know that their efforts are making a difference. Your kind words about their empathy and dedication mean a lot to us. We look forward to continuing to provide the highest level of care and comfort at Trent Bridge. Thank you for your recommendation!

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Review of
Trent Bridge
from A R (Daughter of Resident) published on 5 November 2024

Submitted via Postal Card • Report

Overall Experience

My mother has been living here for about 4 weeks. She is the happiest she has been for as long as I or family members can remember. The staff are all extremely friendly and genuine. The level of care is excellent and the building and atmosphere is one of total calm.

Reply from Alicia Bradon, Sales Manager at Trent Bridge

Thank you so much for sharing your wonderful feedback! We're truly delighted to hear that your mother is thriving and happy in her new home with us. It's great to know that the care and support from our dedicated team, as well as the peaceful atmosphere, are making such a positive impact. We are committed to ensuring that every resident feels comfortable and cared for, so it means the world to us to hear this from you and your family. If you ever need anything or have any questions, don't hesitate to reach out. Thanks again for your kind words!

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Review of
Trent Bridge
from L F (Daughter of Resident) published on 5 November 2024

Submitted via Postal Card • Report

Overall Experience

Wonderful. My mother has been here 2 weeks and for the first time in years, is happy and relaxed. She has joined in with the activities, made friends and is 'living again'. I cannot thank the wonderful team enough, highly recommend Trent Bridge.

Reply from Alicia Bradon, Sales Manager at Trent Bridge

Thank you so much for your kind review! We're thrilled to hear that your mother is feeling happy, relaxed, and engaged with the community after just two weeks with us. It's heartwarming to know she's enjoying the activities and making new friends-exactly what we hope for all our residents. Your recommendation and gratitude mean a lot to our entire team. We're here to support her in every way, so please don't hesitate to reach out if there's anything we can do. Thank you again for your trust in Trent Bridge!

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Review of
Beeston Rise
from Mary A (Resident) published on 1 November 2024

Submitted via Postal Card • Report

Overall Experience

Very good time out, arranged very well, enjoyed myself and company.

Reply from Alicia Bradon, Sales Manager at Beeston Rise

Thank you for your wonderful feedback! We're so pleased to hear that you enjoyed the outing and had a great time with us. It's always our goal to create enjoyable and well-organised experiences and it's fantastic to know we met that mark for you. We look forward to seeing you at more events soon!

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Review of
Beeston Rise
from Karen A (Daughter of Resident) published on 21 October 2024

Submitted via Postal Card • Report

Overall Experience

The team at Beeston Rise have worked wonders to make my mum and dad feel comfortable and happy since their move. I am confident and therefore highly reassured they are safe, being cared for on multiple levels and able to socialise in a manner not possible for them for years.

Reply from Alicia Bradon, Sales Manager at Beeston Rise

Thank you so much for your kind words! We're delighted to hear that your mum and dad are feeling comfortable and happy since moving to Beeston Rise. Knowing that you feel reassured about their safety and care on multiple levels means the world to us. It's also wonderful that they're able to socialise and engage in ways they haven't been able to for years. If there's ever anything else we can do to support them, please don't hesitate to reach out!

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Review of
Beeston Rise
from David K (Husband of Resident) published on 3 July 2024

Submitted via Postal Card • Report

Overall Experience

All the staff are extremely friendly to both residents and visitors. Drinks (tea, coffee, etc.) are available to visitors at all times.
The atmosphere of the premises is very homely.
Rooms are very well appointed with lovely en-suites.
A home I would use again for respite care or as a permanent place

of residence.

Reply from Alicia Bradon, Marketing and Communications Manager at Beeston Rise

Thank you so much for your wonderful review. We're delighted to hear that you find our team extremely friendly and welcoming to both residents and visitors. It's great to know that you appreciate the availability of drinks and the homely atmosphere of our premises. We're also pleased that you find the rooms well-appointed and comfortable, with lovely en-suites. Your endorsement of our home for both respite care and as a permanent residence means a lot to us. If you have any further feedback or need anything in the future, please don't hesitate to reach out.

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Review of
Beeston Rise
from Jennifer M (Sister of Resident) published on 14 May 2024

Submitted via Postal Card • Report

Overall Experience

The building is spacious, light and airy with plenty of natural light. The decor is cheery and the wall pictures are interesting. The furniture is comfortable and respectful, allowing groups to sit together. I noticed that the toilet doors are heavy, so it is difficult for residents to use and reach

the facilities without help. My sister's bedroom on the ground floor was roomy with plenty of shelving for books and photo albums. The bed looked comfortable. There were plenty of surfaces to display family photos. The shower room was well laid out. I have 12 friends in "homes" in Ludlow, and Beeston Rise is 50% more welcoming than any here!

Reply from Alicia Bradon, Marketing and Communications Manager at Beeston Rise

Thank you for your detailed review of Beeston Rise! We're thrilled to hear that you found our facility spacious, well-lit, and inviting. It's wonderful to know that you appreciated the cheerful decor, comfortable furniture, and interesting wall art. We're glad to hear that your sister's bedroom met her needs with plenty of space for personal items and a comfortable bed. Providing a homely atmosphere where residents can display family photos and feel at ease is a top priority for us. Your comparison to other care homes in Ludlow is humbling, and we're honoured to hear that you found Beeston Rise to be exceptionally welcoming. We're committed to maintaining our high standards of care and hospitality, and your feedback motivates us to continue striving for excellence. Thank you for choosing Beeston Rise.

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Review of
Beeston Rise
from Jon B (Son of Resident) published on 3 April 2024

Submitted via Website • Report

Overall Experience

Visited from abroad to see my mum after recent move to this care hyome. There is absolutely nothing to fault here - everything truly excellent. A purpose-built almost new facility with every possible facility and convenience, but the most important aspect of caring is the staff and everyone we encountered

was warm, welcoming, friendly, caring and could not do enough to help both the residents but also their visitors. I was always worried about having to make this step in caring for my parents and indeed dreading it ever happen to me, but those concerns are greatly reduced having witnessed that my mum is in safe and caring hands in a positive environment. Big thanks to all the staff for the excellent work they are doing!

Reply from Alicia Bradon, Marketing and Communications Manager at Beeston Rise

Thank you so much for taking the time to share your experience with us! We're incredibly grateful for your kind words and thrilled to hear that your visit exceeded your expectations. Providing a warm and welcoming environment for both our residents and their loved ones is of utmost importance to us, and we're delighted that you found our team to be friendly, caring, and attentive. It's understandable to have concerns about transitioning a loved one into a care home, but we're glad to have been able to provide you with peace of mind regarding your mother's well-being. We strive to create a positive and supportive atmosphere where residents can thrive, and it means a lot to us to hear that your mum is in safe and caring hands. We truly appreciate your recognition of our team's hard work and dedication.

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Care Homes Owned by Tanglewood Care Homes in Nottinghamshire

Tanglewood Care Homes Locations in Nottinghamshire (2)

Tanglewood Care Homes Reviews in Nottinghamshire (36)

Trent Bridge

Beeston Rise

Beeston Rise

Trent Bridge

Trent Bridge

Trent Bridge

Trent Bridge

Trent Bridge

Trent Bridge

Trent Bridge

Trent Bridge

Trent Bridge

Trent Bridge

Trent Bridge

Trent Bridge

Beeston Rise

Beeston Rise

Beeston Rise

Beeston Rise

Beeston Rise

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