Avery Healthcare Group in Cheshire | 1 Care Home

Review of
Clayton Manor Care Home - Avery Healthcare
from Archie B (Grandson of Resident) published on 27 March 2025

Submitted via Postal Card • Report

Overall Experience

Really pleased. My grandma is very happy, the place suits her very well. Everyone we met was really lovely and all of the residents I've spoken to love it. It has really taken the pressure off mum and dad knowing she is safe.

Reply from Sally Latham, Home Manager at Clayton Manor Care Home - Avery Healthcare

thank you so much for taking the time to give Clayton Manor this amazing review. We are so delighted and we really appreciate your effort as we work so hard every day to make it special for everybody who lives, works and visits here.thank you again.

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Review of
Clayton Manor Care Home - Avery Healthcare
from Anthony B (Son-in-law of Resident) published on 27 March 2025

Submitted via Postal Card • Report

Overall Experience

Its so great to see my mother in law in a safe environment. The staff are exceptional. They have made us all feel that the decision to put mum into care has been the best decision for her health and wellbeing. Clayton Manor have made my mother in law and the family feel well looked after. There are

always plenty of staff about to help my mother in law and answer any of the families questions. My mother in law is enjoying the activites that happen each day. We were all suprised when she settled in so quickly. The staff made Clayton Manor special.

Reply from Sally Latham, Home Manager at Clayton Manor Care Home - Avery Healthcare

Thank you so much for taking the time to give us this amazing 5* review. we really appreciate it, and we are all so happy that your mother in law is enjoying her experience here. thank you again

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Review of
Clayton Manor Care Home - Avery Healthcare
from Paul H (Son-in-law of Resident) published on 27 March 2025

Submitted via Website • Report

Overall Experience

Fantastic nursing/care home.
Excellent staff all round, well run, excellent facilities and services.
Can't fault the experience for my relative here!
I would recommend the facility to anyone.
Many thanks.

Reply from Sally Latham, Home Manager at Clayton Manor Care Home - Avery Healthcare

I am so delighted to receive your fabulous 5* review of Clayton Manor and we are all thrilled that you are happy with the care and facility.We really appreciate your time and your feedback. thank you again.

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Review of
Clayton Manor Care Home - Avery Healthcare
from Angela B (Daughter of Resident) published on 26 March 2025

Submitted via Postal Card • Report

Overall Experience

The minute we walked in our family was welcomed all the staff we were introduced to were very friendly and professional. They understood that the decision to move mum to a care home was difficult. Mum has now been at Clayton Manor for 6 weeks and has settled very well. She appreciates being cared for

and is enjoying the attention she gets from all the staff. We thought she had forgotten how to smile, so its great to see her happy again. Mum is definitely thriving and we all appreciate the empathy, care and fun she is having from the team.

Reply from Sally Latham, Home Manager at Clayton Manor Care Home - Avery Healthcare

Thank you so much for taking the time to give Clayton Manor this amazing 5* review. We are delighted that your mum is settling so well and she is a pleasure to care for. We love it when families feel reassured and become part of our overall team, so thank you again.Much appreciated

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Review of
Clayton Manor Care Home - Avery Healthcare
from A D (Daughter of Resident) published on 25 March 2025

Submitted via Postal Card • Report

Overall Experience

Dignity and respectful to mum when visiting the home.

Reply from Sally Latham, Home Manager at Clayton Manor Care Home - Avery Healthcare

Thank you for taking the time to give us this lovely review, and we are delighted that you are happy with the love and care given to your mum. We really appreciate all reviews as we continue to work hard to ensure that Clayton Manor is the best it can be and people are happy and content living here with our fabulous team. thank you again.

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Review of
Clayton Manor Care Home - Avery Healthcare
from Stephen B (Son of Resident) published on 25 March 2025

Submitted via Postal Card • Report

Overall Experience

The care and support mum receives is always first class. The love and respect she receives is outstanding right across the board. Couldn't ask for more!

Reply from Sally Latham, Home Manager at Clayton Manor Care Home - Avery Healthcare

Thank you for taking the time to give us this amazing 5* review. We really appreciate your time and effort and it is such an honour to care for your lovely mum.Thank you again on behalf of the whole Clayton Manor Team

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Review of
Clayton Manor Care Home - Avery Healthcare
from J B (Daughter of Resident) published on 4 March 2025

Submitted via Postal Card • Report

Overall Experience

Mum has been a resident for some time and the nursing care has been exemplary. Her health has improved and is now stable and she is comfortable in such pleasant surroundings. The staff treat her with dignity and are very friendly, providing a safe and welcoming environment. Thank you.

Reply from Sally Latham, Home Manager at Clayton Manor Care Home - Avery Healthcare

Thank you so much for taking the time to give us this lovely review. We are delighted as we work so hard every day to give people living with us the best quality of care that we can. We really appreciate your feedback. thank you again.

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Review of
Clayton Manor Care Home - Avery Healthcare
from Ruth W (Daughter of Resident) published on 26 February 2025

Submitted via Website • Report

Overall Experience

My mum has been at Clayton Manor for over 2 years. She has very complex needs which can be challenging, however, she has been looked after so well and I feel very reassured that she is completely safe in their care. The nursing staff are warm and caring and they are extremely proactive when dealing

with any health issues and I am kept well informed. The carers are friendly and always greet everyone with a smile. Yes, there are minor irritations at times, and nowhere is perfect, but when it comes to the important aspects of care, I would highly recommend Clayton Manor. It is a happy, safe, caring environment where the welfare of the residents is always a top priority.

Reply from Sally Latham, Home Manager at Clayton Manor Care Home - Avery Healthcare

Thank you so much for your lovely review of Clayton Manor. We are so grateful that you took the time out to review us and we appreciate your feedback, as we continuously strive to improve our service. Thank you again.

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Review of
Clayton Manor Care Home - Avery Healthcare
from Jill R (Daughter of Resident) published on 30 January 2025

Submitted via Website • Report

Overall Experience

I cannot praise the staff enough for the care they provide for my mother, they go beyond their duties, especially over the last period dealing with the infections.
The well-being staff do an amazing job of keeping all the residents happy and entertained.

Reply from Sally Latham, Home Manager at Clayton Manor Care Home - Avery Healthcare

Thank you so much for this amazing 5* review. We are so delighted that you are happy with the service provided and our team really work hard to try and ensure that everyone has the best quality and contentment we can create for them. Thank you again, so appreciated.

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Review of
Clayton Manor Care Home - Avery Healthcare
from J W (Partner of Resident) published on 30 January 2025

Submitted via Postal Card • Report

Overall Experience

Found the care home to be a home from home. Comfortable room and residents are known by their names and not room numbers. Friendly and caring staff who take time with the residents. A varied menu and good portions. I recommend this home. From the manager to the folk who do the cleaning, it's a well-run

home. Get yourselves on the waiting list.

Reply from Sally Latham, Home Manager at Clayton Manor Care Home - Avery Healthcare

Thank you so much for taking the time to give this lovely review of Clayton Manor. We are delighted that you are happy with the care and our ethos of family. We so appreciate your feedback, thank you again.

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Review of
Clayton Manor Care Home - Avery Healthcare
from Jill L (Daughter of Resident) published on 27 January 2025

Submitted via Website • Report

Overall Experience

Lovely care home. Clean, comfortable, friendly atmosphere. All staff in all departments do their utmost to fulfil your needs. There is activities available everyday, lots of entertainment to suit everyone. There is a choice of food to suit any diet or request. The outside area is comfortable, with lovely

outside furniture where you can relax and enjoy the sun shine. The garden room is also a lovely place to sit and relax or chat to friends or family. My mum is a resident at Clayton Manor Care Home and I wouldn't wish for her to be anywhere else. Thank you all at Clayton Manor.

Reply from Sally Latham, Home Manager at Clayton Manor Care Home - Avery Healthcare

Thank you for your amazing 5 star review of Clayton Manor. We are delighted that you are so happy with the care your mum receives and with the facilities offered. We are so lucky to have your lovely mum with us and she brightens our day every day with her smile and humour. We really appreciate the feedback. Thank you again.

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Review of
Clayton Manor Care Home - Avery Healthcare
from Joanne H (Daughter of Resident) published on 27 January 2025

Submitted via Website • Report

Overall Experience

Mum's care has been very good, the staff are very caring and treat my mum with kindness and dignity.
The nursing staff are excellent and pro active when mum has been unwell and getting her reviewed by the medical team quickly and subsequent hospital admission.
My only gripe is sometimes things I have

requested to be done for mum doesn't always transpire but we are working on this and it looks to be improving.
My only other concern is the cleanliness of the room, the bedside table is dirty, there is very old dried food residue which has been there for some time on the sides of the table where there are pieces of wood to stop things falling off. I clean it myself with disinfectant wipes, which I leave in the room, but it needs a scrubbing brush if I'm honest.
Other than these minor issues, I couldn't be happier that my mum is receiving good dignified care in an excellent nursing home which meets her complex medical needs, with caring staff and an excellent manager.
Thank you.

Reply from Sally Latham, Home Manager at Clayton Manor Care Home - Avery Healthcare

Thank you for taking the time to give Clayton Manor this lovely and honest review. We appreciate all feedback and will work immediately on any areas for improvement. Thank you again. It is such an honour to care for your beautiful mum.

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Review of
Clayton Manor Care Home - Avery Healthcare
from S S (Relative of Resident) published on 23 January 2025

Submitted via Website • Report

Overall Experience

Right from the start, Clayton Manor Care Home gave a very warm and friendly welcome.
A lovely spacious reception with a coffee bar area.
The manager and all the staff greeted us with smiles and hello's.
We were shown round and all our questions were answered. We were then taken into the manager

who immediately made us feel welcome and her assurance of ensuring our relative would be treated with respect, care and dignity put us at our ease.
So far everything we were told has certainly been true. They are doing everything they can to ensure our relative is being really cared for in every way.

Reply from Sally Latham, Home Manager at Clayton Manor Care Home - Avery Healthcare

Thank you for taking the time to give Clayton Manor this lovely 5* review. We really appreciate it and we feel honoured that you have entrusted Mum to us. Thank you again.

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Review of
Clayton Manor Care Home - Avery Healthcare
from C P (Daughter of Resident) published on 23 January 2025

Submitted via Website • Report

Overall Experience

No care home is perfect, however the efforts of all the staff at Clayton Manor to keep our dad safe, treated and us informed during a recent spell of infection in the care home, were truly above and beyond.
In our experience, this care home has a very good atmosphere of friendliness and care and every

effort is made to keep residents entertained, safe and as healthy as is possible given their frailty and age.

Reply from Sally Latham, Home Manager at Clayton Manor Care Home - Avery Healthcare

Thank you so much for taking the time to give us this fantastic review. We are so grateful for the feedback and we continue to try hard every day to give the very best quality we possibly can to everyone who lives here. Once again thank you. So appreciated.

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Review of
Clayton Manor Care Home - Avery Healthcare
from S R (Daughter of Resident) published on 23 January 2025

Submitted via Website • Report

Overall Experience

My dad has been living at Clayton Manor for over 2 years now.
All the staff go out of their way to make sure the residents are happy and well looked after. They are so kind and get to know all the residents well.
Care standards are high, and I am closely involved in dad's care. The nursing team is

superb and I'm not exaggerating when I say their quick actions have saved my dad's life on more than one occasion. I know my dad is in good hands with them. They work very closely with the GP and that continuity is very beneficial to my dad, who has quite complex medical needs.
Dad enjoys the entertainment, especially when they have singers or musicians or the children from the local nursery.
We always receive a warm welcome from the friendly reception/admin team and any queries I have are answered quickly. The manager is excellent - really approachable for residents and relatives, her door is always open and she provides fantastic support to us all, always with good humour.

Reply from Sally Latham, Home Manager at Clayton Manor Care Home - Avery Healthcare

Thank you so much for taking the time to give Clayton Manor this fantastic review. We really appreciate your effort to support us as we work hard every day to ensure people living with us have the best possible outcomes. Thank you again.

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Review of
Clayton Manor Care Home - Avery Healthcare
from Julie N (Sister of Resident) published on 23 January 2025

Submitted via Website • Report

Overall Experience

Thank you all the staff at Clayton Manor for the wonderful care that you give my dear brother. As I was unfortunately able to be with him this Christmas, I know you made up for me not being there. I really appreciate everything you do to lift his mood when he's not feeling so good.

Reply from Sally Latham, Home Manager at Clayton Manor Care Home - Avery Healthcare

Thank you so much for taking the time to give us this fantastic review. We are honoured to care for your brother who is so special to us here, and we work hard to ensure he has the best quality along with everyone else who lives with us. we so appreciate your time and support. Thank you.

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Review of
Clayton Manor Care Home - Avery Healthcare
from Edward s (Husband of Resident) published on 23 January 2025

Submitted via Website • Report

Overall Experience

I always receive a welcome when visiting, and am kept informed of any problems with regard to My wife's welfare. My wife has been in the home since June 2000, and at no time have there been any problems regarding her welfare or treatment. I can find no fault with her care.

Reply from Sally Latham, Home Manager at Clayton Manor Care Home - Avery Healthcare

Thank you so much for taking the trouble to complete a review for Clayton Manor. We are delighted that you are happy with the care your wife receives and she is very loved here. Thank you again, we really appreciated your feedback.

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Review of
Clayton Manor Care Home - Avery Healthcare
from J A (Daughter of Resident) published on 23 January 2025

Submitted via Website • Report

Overall Experience

Clayton Manor Care Home is a wonderful care home. The staff are fantastic and the care is outstanding. Everyone goes the extra mile for residents. Having responsibility for a vulnerable loved requiring care can be loaded with worry and guilt but knowing that he is in such a great placement relieves

that. Clayton has been outstanding since day one. I never have to worry about my dad. I know that his physical social and emotional well being is not just being met, but is paramount to everyone working in the home.

Reply from Sally Latham, Home Manager at Clayton Manor Care Home - Avery Healthcare

Thank you so much for taking the time to complete this fantastic review of Clayton Manor. We are delighted that you are happy with the care your dad receives as we work hard every day to ensure people living with us have the best possible quality. We really appreciate your feedback. Thank you again.

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Review of
Clayton Manor Care Home - Avery Healthcare
from R L (Son of Resident) published on 15 January 2025

Submitted via Postal Card • Report

Overall Experience

I am pleased with what you do for my mother.

Reply from Sally Latham, Home Manager at Clayton Manor Care Home - Avery Healthcare

Thank you so much for your lovely review of Clayton Manor. We are delighted to receive this and it is an honour to care for your mum who is such an integral person in our Clayton Manor family. Thank you again for taking the trouble to review us.

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Review of
Clayton Manor Care Home - Avery Healthcare
from Christopher F (Friend of Resident) published on 15 January 2025

Submitted via Postal Card • Report

Overall Experience

Myself and my partner regularly visit a wonderful friend of ours who has been a resident at Clayton Manor for over a year now. We have always found all the staff to be very caring and kind. There are frequent activities and entertainment for the residents. The home has a lovely atmosphere with all the

staff - nurses/support workers/domestic and carting staff doing their best to look after our friend.

Reply from Sally Latham, Home Manager at Clayton Manor Care Home - Avery Healthcare

Thank you so much for your amazing 5 star review of Clayton Manor. We are so delighted! It is so lovely to receive such a review as the team work continuously to ensure that everyone is happy and well cared for. Thank you again.

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Care Home Owned by Avery Healthcare Group in Cheshire

Avery Healthcare Group Locations in Cheshire (1)

Avery Healthcare Group Reviews in Cheshire (91)

Clayton Manor Care Home - Avery Healthcare

Clayton Manor Care Home - Avery Healthcare

Clayton Manor Care Home - Avery Healthcare

Clayton Manor Care Home - Avery Healthcare

Clayton Manor Care Home - Avery Healthcare

Clayton Manor Care Home - Avery Healthcare

Clayton Manor Care Home - Avery Healthcare

Clayton Manor Care Home - Avery Healthcare

Clayton Manor Care Home - Avery Healthcare

Clayton Manor Care Home - Avery Healthcare

Clayton Manor Care Home - Avery Healthcare

Clayton Manor Care Home - Avery Healthcare

Clayton Manor Care Home - Avery Healthcare

Clayton Manor Care Home - Avery Healthcare

Clayton Manor Care Home - Avery Healthcare

Clayton Manor Care Home - Avery Healthcare

Clayton Manor Care Home - Avery Healthcare

Clayton Manor Care Home - Avery Healthcare

Clayton Manor Care Home - Avery Healthcare

Clayton Manor Care Home - Avery Healthcare

Awards / Recognitions (12)

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