Care Homes Owned by Avery Healthcare Group in Dorset

9.7 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Avery Healthcare Group in Dorset

Only the locations & reviews in Dorset for Avery Healthcare Group are showing below.

View the details of all 103 locations (with 8902 reviews) owned by Avery Healthcare Group

Avery Healthcare Group Locations in Dorset (2)

 

2 Care Homes owned by Avery Healthcare Group in Dorset

Sort by:
Westbourne Tower Care Home - Avery Collection

16/18 Poole Road, Westbourne, Bournemouth BH4 9DR 

10 268 reviews
"At Westbourne Tower there are excellent facilities a welcoming atmosphere and the staff at all levels are friendly and helpful. The…"   Read all 268 reviews
Location Type Care Home

Westbourne Tower, a premium provider of dementia care, nursing care and residential care, is ideally situated within easy access to the centre of Bournemouth. Rooms dedicated to respite stays following a hospital visit or when your carer is on holiday.… Read more about Westbourne Tower Care Home - Avery Collection

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • Eating Disorders
  • 114 Rooms from £1,259 / week
Southbourne Beach Care Home - Avery Collection

42 Belle Vue Road, Southbourne, Bournemouth BH6 3DS 

9.9 165 reviews
"I stayed for a short stay in February of this year. The food and service I would definitely return in future.…"   Read all 165 reviews
Location Type Care Home

Southbourne Beach is located a short walk from the sea front and its excellent beaches, perfect for a refreshing walk or for some fresh sea air. The home attracts residents and their families from all over the wider Dorset area, including Christchurch,… Read more about Southbourne Beach Care Home - Avery Collection

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 104 Rooms

Avery Healthcare Group Reviews in Dorset (433)

9.7
Avery Healthcare Group has a Group Review Score of 9.7 (9.697) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Avery Healthcare Group must have a Review Score.

Overall Experience

  • 19
  • 1
  • 0
  • 0
  • 0

Date Published

433
19
53
102
331
Review of

Westbourne Tower Care Home - Avery Collection

from Lynda B (Friend of Resident) published on 20 March 2025
Overall Experience  Overall Experience 5.0 out of 5

At Westbourne Tower there are excellent facilities a welcoming atmosphere and the staff at all levels are friendly and helpful. The residents are made to feel totally at home and part of an inclusive family. There is a range of activities to suit the individual requirements of each resident to stimulate
as well as occupy them. Outside visitors of all ages are part of the regular pattern of entertainment to engage residents and provide interesting and interactive activity. The meals look varied and tasty and the residents look forward to the daily menu. The care home is set in beautifully tended gardens which residents can walk or sit in weather permitting.
Overall a wonderful well run care home where residents are very happy and feel cherished.

Reply from Wendy Blow, Senior Director of Community Relations at Westbourne Tower Care Home - Avery Collection

Thankyou for your detailed comments. With the change in the weather we are looking forwards to our beach outings on the mini bus, to our beach hut. The longevity of our staff ensures that our residents feel part of a larger family.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Westbourne Tower Care Home - Avery Collection

from M T (Son of Resident) published on 19 March 2025
Overall Experience  Overall Experience 5.0 out of 5

Excellent care provided by all staff that always go the extra mile for our mother. Westbourne Towers is a very warm and friendly care home and offers great facilities for the residents, a clean and well lit home, as my mother says it feels like home.

Reply from Wendy Blow, Senior Director of Community Relations at Westbourne Tower Care Home - Avery Collection

Thank you so much, we try our best! Its the residents and their families which make our home feel like home and of course our wonderful staff, who care so much. We are privileged in having longevity in our staff which helps residents feel safe and secure.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Westbourne Tower Care Home - Avery Collection

from David B (Friend of Resident) published on 19 March 2025
Overall Experience  Overall Experience 5.0 out of 5

Just back from an excellent visit to Westbourne Tower care home. This a special place run by a very caring, skilled and attentive staff. Stepping into Westbourne one is immediately struck by the warmth of the ambience quite apart from the spacious surroundings. It was evident that everyone was given
superb attention and their needs were met whether medical or social. There were plenty of staff on hand to simply chat to if needed and a wide variety of activities for the residents to pursue should they wish. The home is set in beautifully tended gardens and although the weather didn't permit it was clear that it was lovely resource for the residents to use in more clement days. What also made a lasting impression is how residents were treated as individuals even being allowed to furnish their own rooms. A caring touch. Well done to all concerned.

Reply from Wendy Blow, Senior Director of Community Relations at Westbourne Tower Care Home - Avery Collection

Thankyou for your lovely comments. We are very proud of what we do and our residents and families help to make our home appealing. Many of our staff and Management have been with us since we opened 19 years ago, we love what we do.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Southbourne Beach Care Home - Avery Collection

from N W (Respite Resident) published on 17 March 2025
Overall Experience  Overall Experience 5.0 out of 5

I stayed for a short stay in February of this year. The food and service I would definitely return in future.

Reply from Santa Bukovska, Client Liaison Manager at Southbourne Beach Care Home - Avery Collection

Thank you for taking the time to share your positive feedback with us. We are so glad to hear of your positive experience with Southbourne Beach Care Home and thankful for your kind comments. As a team, we work together to provide the best experiences for both our residents and loved ones, and we are pleased to hear you have felt this too. We look forward to welcoming you in future.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Westbourne Tower Care Home - Avery Collection

from Susannah B (Daughter of Resident) published on 13 March 2025
Overall Experience  Overall Experience 5.0 out of 5

The team at Westbourne Towers have been exceptional in their care of my parents. Unfortunately my father became ill shortly after moving there, and there was a rapid and joined up response to his care. They involved us fully within this we could not have asked or expected any better. There are frequent
daily activities, and residents are support to feel at home and to make friends. Every carer, and every member of the team have demonstrated infinite patience, kindness and support.

Reply from Wendy Blow, Senior Director of Community Relations at Westbourne Tower Care Home - Avery Collection

Thank you, I hope things are starting to settle for you, and we would all love it if your Mum felt she wanted to join in with any of our activities she is Welcome any time, the staff work hard at getting things right.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Westbourne Tower Care Home - Avery Collection

from Lee H (Respite Resident) published on 21 February 2025
Overall Experience  Overall Experience 5.0 out of 5

I came in for two weeks' respite. I have thoroughly enjoyed it, once I found out how it all worked. Room was comfortable and warm. All staff friendly.

Reply from Wendy Blow, Senior Direceetor of Community Relations at Westbourne Tower Care Home - Avery Collection

Thank you Lee much appreciated, our team work hard to ensure things go smoothly.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Southbourne Beach Care Home - Avery Collection

from Carole J (Sister of Resident) published on 31 January 2025
Overall Experience  Overall Experience 5.0 out of 5

The whole team go the extra mile with their care and understanding. They are always attentive and communicate so well. My brother has settled into this beautiful care home.

Reply from Santa Bukovska, Client Liaison Manager at Southbourne Beach Care Home - Avery Collection

Thank you for your kind words. We believe we have a fantastic team here at Southbourne, and your recognition of this is appreciated by every member of our team. By having a whole-home approach here at Southbourne Beach Care Home, we believe this creates a relaxed and friendly environment for our residents and their loved ones to call home.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Southbourne Beach Care Home - Avery Collection

from V B (Resident) published on 30 January 2025
Overall Experience  Overall Experience 5.0 out of 5

The care is excellent, all staff are friendly and obliging. The food is very good (I have to stop myself)

Reply from Santa Bukovska, Client Liaison Manager at Southbourne Beach Care Home - Avery Collection

Thank you so much for your wonderful review. We are thrilled that you are enjoying your stay, and I will certainly pass on your kind words to our team. We are incredibly proud of the fantastic care and nutritious meals we provide here at Southbourne Beach Care Home.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Southbourne Beach Care Home - Avery Collection

from Barrie F (Husband of Resident) published on 29 January 2025
Overall Experience  Overall Experience 4.0 out of 5

My wife has now been in Southbourne Beach Care Home almost 12 months and our family have all been pleased with the care all the staff have have given us, whenever I visit I feel welcome. A great asset at Southbourne is the large open plan public room, when visiting you always find a quiet spot to chat.
This was the correct decision.

Reply from Santa Bukovska, Client Liaison Manager at Southbourne Beach Care Home - Avery Collection

Thank you for your kind words. We believe we have a fantastic team here at Southbourne, and your recognition of this is appreciated by every member of our team. By having a whole-home approach here at Southbourne Beach Care Home, we believe this creates a relaxed and friendly environment for our residents and their loved ones to call home.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Southbourne Beach Care Home - Avery Collection

from Rayna P (Resident) published on 29 January 2025
Overall Experience  Overall Experience 5.0 out of 5

I am happy to live in this home. I enjoy the activities, music and staff are very helpful.

Reply from Santa Bukovska, Client Liaison Manager at Southbourne Beach Care Home - Avery Collection

Thank you so much for your wonderful review. We are thrilled that you are enjoying your stay, and I will certainly pass on your kind words to our team. We are incredibly proud of the fantastic care and activities we provide here at Southbourne Beach Care Home.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Southbourne Beach Care Home - Avery Collection

from Norma M (Sister of Resident) published on 28 January 2025
Overall Experience  Overall Experience 5.0 out of 5

My sister has been here about 6 years and very happy, everyone very kind.

Reply from Santa Bukovska, Client Liaison Manager at Southbourne Beach Care Home - Avery Collection

Here at Avery Collection, we endeavour to provide the very best experience for our residents and their families. Thank you for taking the time to share your kind words with us; these will be shared with the team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Southbourne Beach Care Home - Avery Collection

from Lionel J (Cousin of Resident) published on 27 January 2025
Overall Experience  Overall Experience 5.0 out of 5

Bright, clean, interesting decor (pictures, etc).
Staff polite, helpful, diplomatic, and tactful in speech and behaviour.

Reply from Santa Bukovska, Client Liaison Manager at Southbourne Beach Care Home - Avery Collection

Thank you for taking the time to share your positive feedback with us. We are so glad to hear of your positive experience with Southbourne Beach Care Home and thankful for your kind comments. As a team, we work together to provide the best experiences for both our residents and loved ones and we are pleased to hear you have felt this too.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Southbourne Beach Care Home - Avery Collection

from P R (Resident) published on 22 January 2025
Overall Experience  Overall Experience 5.0 out of 5

Southbourne Beach is a comfortable and caring home .
Good food and lovely grounds. Feel well looked after and lots of activities to do. The staff are all very friendly and helpful.
Situated close to the beach walks are lovely.

Reply from Santa Bukovska, Client Liaison Manager at Southbourne Beach Care Home - Avery Collection

Thank you for taking the time to share your positive review with us. We are so glad to hear of your positive experience with Southbourne Beach Care Home and thankful for your kind comments. As a team, we work together to provide the best experiences for both our residents and loved ones, and we are pleased to hear you have felt this too.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Westbourne Tower Care Home - Avery Collection

from Jacky S (Daughter of Resident) published on 20 January 2025
Overall Experience  Overall Experience 5.0 out of 5

My mother has been in Westbourne Tower since late September 2024. She is very happy and refers to the nursing home as a five-star hotel it's that good. Thank you.

Reply from Wendy Blow, Senior Director of Community Relations at Westbourne Tower Care Home - Avery Collection

Thank you Jacky, that really is praise indeed, we love all your family's positivity, it brightens our days.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Westbourne Tower Care Home - Avery Collection

from R C (Sister of Resident) published on 6 January 2025
Overall Experience  Overall Experience 5.0 out of 5

An exceptional care home in all respects. Visitors always made to feel welcome. Stimulating and varied activities. Residents encouraged to stay as active as possible.

Reply from Wendy Blow, Senior Director of Community Relations at Westbourne Tower Care Home - Avery Collection

Thank you for your kind comments. Our activities team and carers work hard to make things fun.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Westbourne Tower Care Home - Avery Collection

from A W (Son of Resident) published on 2 January 2025
Overall Experience  Overall Experience 5.0 out of 5

The best home they have ever lived in.

Reply from Wendy Blow, Senior Director of Community Relations at Westbourne Tower Care Home - Avery Collection

Thank you A, we love having them, from the start they have totally embraced our ethos and all the wonderful activities.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Westbourne Tower Care Home - Avery Collection

from V W (Daughter of Resident) published on 2 January 2025
Overall Experience  Overall Experience 5.0 out of 5

My parents are very well cared for and are happy living here.

Reply from Wendy Blow, Senior Director of Community Relations at Westbourne Tower Care Home - Avery Collection

Thank you. The staff work very hard to make this happen, it helps a lot that we have lovely residents and their families supporting us, Thank you


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Westbourne Tower Care Home - Avery Collection

from Juliet H (Daughter-in-law of Resident) published on 6 November 2024
Overall Experience  Overall Experience 5.0 out of 5

The standard of care is excellent. There is a good variety of tasty, healthy food served in the dining rooms or in residents' rooms if preferred. The interior of the home is well presented and has spacious communal areas suitable for their varied programme of activities. There are plenty of parking
spaces for guests and the outside areas are well landscaped with plenty of seating areas.
To summarise, I think this home makes every effort to help residents settle into their new home and give them the best experience.

Reply from Wendy Blow, Senior Director of Community Relations at Westbourne Tower Care Home - Avery Collection

Thank you so much for your kind remarks, the staff work very hard to keep the home looking nice and look after the residents.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Southbourne Beach Care Home - Avery Collection

from Serena N (Daughter of Resident) published on 2 October 2024
Overall Experience  Overall Experience 5.0 out of 5

This care home is the most wonderful place you could hope for, the staff are incredible they take care of the residents and their relatives in every way. It is the most beautiful and practical compassionate place you could wish for in beautiful surroundings. The activities and outings are exceptional.
I am so happy I found this care home for my lovely mum.

Reply from Santa Bukovska, Client Liaison Manager at Southbourne Beach Care Home - Avery Collection

Thank you for your kind words. We believe we have a fantastic team here at Southbourne and your recognition of this is appreciated by every member of our team. By having a whole-home approach here at Southbourne Beach Care Home, we believe this creates a relaxed and friendly environment for our residents and their loved ones to call home.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Westbourne Tower Care Home - Avery Collection

from B R (Nephew of Resident) published on 24 September 2024
Overall Experience  Overall Experience 5.0 out of 5

We have found the overall experience here to be excellent. The level of care provided to my uncle is beyond expectations. The carers are very kind and extremely attentive at all times. The admin staff have been so happy to help with all aspects including information, providing help with a quiet place
to sit with visitors, photocopying documents and the opportunity to join my uncle for lunchtime meals. We have no hesitation in recommending Westbourne Tower Care Home to others.

Reply from Wendy Blow, Senior Director of Community Relations at Westbourne Tower Care Home - Avery Collection

Thank you, the staff do work hard to be accommodating and friendly. Your uncle is such a sunny personality, he is a joy to be around.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Loading...

Awards / Recognitions (12)

Loading...

Loading

Loading
Loading

Loading

Loading

Loading

Loading

Loading events

Loading