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Care Homes Owned by Avery Healthcare Group in South Gloucestershire

9.7 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Avery Healthcare Group in South Gloucestershire

Only the locations & reviews in South Gloucestershire for Avery Healthcare Group are showing below.

View the details of all 103 locations (with 8902 reviews) owned by Avery Healthcare Group

Avery Healthcare Group Locations in South Gloucestershire (2)

 

2 Care Homes owned by Avery Healthcare Group in South Gloucestershire

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Avon Valley Care Home - Avery Healthcare

Tenniscourt Road, Kingswood, Bristol BS15 4JW 

9.7 142 reviews
"I am so happy and satisfied with the excellent care received by my sister-in-law in this care home. They are so caring, thoughtful and make…"   Read all 142 reviews
Location Type Care Home

Avon Valley opened in May 2019 and a warm welcome awaits for residents from across Bristol and South Gloucestershire areas. The home is situated in Kingswood, just off the A420 and close to the A4174 roundabout. Avon Valley offers a high standard of… Read more about Avon Valley Care Home - Avery Healthcare

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 78 Rooms from £1,200 / week
Avonmere Care Home - Avery Healthcare

339 Badminton Road, Downend, Bristol BS36 1AJ 

9.7 54 reviews
"My Dad was in Avonmere on the memory floor for 5 months. He settled in really well thanks to all the wonderful caring staff. He was very…"   Read all 54 reviews
Location Type Care Home

Avonmere Care Home is located in Downend, South Gloucestershire, near the Willy Wicket Inn on the northern outskirts of Bristol, easily accessible from the M32, M4 and M5. The home offers respite and residential care spans three floors, with one dedicated… Read more about Avonmere Care Home - Avery Healthcare

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Mental Health
  • Sensory Impairment
  • 76 Rooms from £1,400 / week

Avery Healthcare Group Reviews in South Gloucestershire (196)

9.7
Avery Healthcare Group has a Group Review Score of 9.7 (9.697) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Avery Healthcare Group must have a Review Score.

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Review of

Avon Valley Care Home - Avery Healthcare

from J B (Sister-in-law of Resident) published on 20 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am so happy and satisfied with the excellent care received by my sister-in-law in this care home. They are so caring, thoughtful and make everyone feel special. My sister-in-law asked me why didn't she go there sooner.

Reply from Sarah Donaldson, Home Administrator at Avon Valley Care Home - Avery Healthcare

This is so lovely, thanks so much for taking the time to leave us a review. is very settled and happy. it's as though she has been with us forever!


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Review of

Avon Valley Care Home - Avery Healthcare

from Sarah L (Daughter of Resident) published on 19 December 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Cannot fault the care home at all. Staff always polite, friendly, always willing to help if needed. Lovely atmosphere in the care home and with management always polite and helpful. My mum is really happy here. Always something going on with activities which is really good. Even when my mum was ill
the staff were really good, nice to know my mum is in good hands and don't need to worry.

Reply from Sarah Donaldson, Home Administrator at Avon Valley Care Home - Avery Healthcare

Thank you for the lovely review, we really appreciate it. We are so glad that Mum has settled in well with lots of friends. We love having her here and are glad that you are happy with the service we provide.


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Review of

Avonmere Care Home - Avery Healthcare

from C H (Daughter of Resident) published on 10 December 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Dad was in Avonmere on the memory floor for 5 months. He settled in really well thanks to all the wonderful caring staff. He was very happy living there and enjoyed the trips out with them.
All the family loved visiting him, as all the staff made all welcome.
Nothing was too much trouble and you
felt at ease asking the staff for anything.

Reply from Samantha Baronian, Home Manager at Avonmere Care Home - Avery Healthcare

Thank you so much for your feedback. We are happy that Dad settled well while he was a loved resident with us, transitioning can be so difficult. We are fortunate at Avonmere, our staff are committed to their roles and care about the wellbeing of our residents and their loved ones. We wish you all the best for the future.


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Review of

Avonmere Care Home - Avery Healthcare

from I F (Daughter-in-law of Resident) published on 29 November 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law has been a resident here for over six years, probably currently the longest-standing resident. She has lived there through Covid and many management changes, but throughout this, we have had no cause to fault her care. She has, in the past, benefited greatly from the activities and
although her involvement in these has declined greatly over the last year or so, she still benefits from the social aspects of residing here.

Reply from Samantha Baronian, Home Manager at Avonmere Care Home - Avery Healthcare

Thank you so much for taking the time to complete a review of the care home. These reviews make a difference and are always shared with the team so that they can see how appreciated they are! We are so grateful for your kind words.


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Review of

Avonmere Care Home - Avery Healthcare

from A D (Daughter-in-law of Resident) published on 29 November 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The team at Avonmere are caring, hard-working, respectful to residents and sensitive to their needs. As a family, we are made to feel welcome. The facilities are excellent. We know that our relative is safe, comfortable and well looked after.

Reply from Samantha Baronian, Home Manager at Avonmere Care Home - Avery Healthcare

Thank you so much for your kind words and for taking the time to write a review for the team at Avonmere. Comments like these really do make a difference to our team. I have shared your comment with them and they are thrilled that their efforts have not gone unnoticed.


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Review of

Avonmere Care Home - Avery Healthcare

from John F (Son of Resident) published on 28 November 2024

Submitted via Website • Report

Overall Experience  Overall Experience 3.0 out of 5

Staff are very friendly, though do not always have enough time to carry out necessary tasks such as showering the residents when requested.
Also, housekeeping is not always up to a high standard and requests have to be made for bin emptying and floor vacuuming.

Reply from Samantha Baronian, Home Manager at Avonmere Care Home - Avery Healthcare

Hi John, thank you for leaving us a review, I am glad that you felt the care and support that was delivered at Avonmere was four out of five. I apologise for your experience with the cleanliness of the home, we have recently recruited a full team of housekeeping and are working hard to ensure that we stay that way! Please do come and see me if you have any further concerns so that I can work to rectify them.


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Review of

Avonmere Care Home - Avery Healthcare

from Kevin B (Son of Resident) published on 28 November 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care given by all members of staff. Lots of time and care are given to all residents. Mum is very happy, seen a vast improvement in her physical and mental health. Well done to everyone. Keep up the good work.

Reply from Samantha Baronian, Home Manager at Avonmere Care Home - Avery Healthcare

Hi Kevin, thank you so much for your review and kind words about our team here at Avonmere. I am glad that Mum is happy and that you feel that she is safe and well cared for. I have shared this with our team who are the ones that are making the difference. Again, thank you!


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Review of

Avonmere Care Home - Avery Healthcare

from Adele M (Granddaughter of Resident) published on 28 November 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandmother has been in Avonmere for nearly 2 years. The staff are always pleasant and helpful. The facilities and food are excellent. Avonmere has always been professional. My grandmother enjoys the home and feels safe there, and they always seem to have a range of interesting activities for the
residents. Highly recommend.

Reply from Samantha Baronian, Home Manager at Avonmere Care Home - Avery Healthcare

Hi Adele, thank you so much for your kind words and for taking the time to leave all the team at Avonmere a review. I have shared your comments with the team that strives to improve the lives of others. We look forward to seeing you again!


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Review of

Avon Valley Care Home - Avery Healthcare

from R H (Daughter-in-law of Resident) published on 28 October 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Lovely staff and facilities. Lots of activities are ongoing. Sometimes basic care could be improved eg old flowers left in the room, personal care/skin care. Think this is due to staffing numbers.

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Review of

Avon Valley Care Home - Avery Healthcare

from J H (Brother of Resident) published on 1 October 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care home and the staff are excellent and my sister who is a resident is very happy and relaxed living in the home.

Reply from Sarah Donaldson, Home Administrator at Avon Valley Care Home - Avery Healthcare

Thank you for the lovely review, we love you visiting! Remember, there is always a tea maid job waiting for you!


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Review of

Avon Valley Care Home - Avery Healthcare

from A H (Daughter-in-law of Resident) published on 30 September 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The home is overall good - clean rooms, friendly staff.
More variety of activities would be beneficial to residents.
Better communication between staff and family members needs to be addressed.

Reply from Sarah Donaldson, Home Administrator at Avon Valley Care Home - Avery Healthcare

Many thanks for your review, I will pass this on to the staff to make sure better communication is given. We are glad Mum-in-law has settled in.


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Review of

Avon Valley Care Home - Avery Healthcare

from L B (Niece of Resident) published on 30 September 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Vintage cars - Well organised event, the staff are super helpful and enjoyed by my aunt, good interactive chats by organisers explaining all about the cars. These types of events are always enjoyable and get the residents out of their rooms for a change.

Reply from Sarah Donaldson, Home Administrator at Avon Valley Care Home - Avery Healthcare

A great event! Thank you for the lovely feedback. We appreciate it.


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Review of

Avon Valley Care Home - Avery Healthcare

from R P (Granddaughter of Resident) published on 30 September 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

There isn't a bad word I can say about Avon Valley, my grandmother is so happy and content here. She has received such fantastic care. All the staff are so lovely and kind. We as a family absolutely love the time and planning that goes into the enrichment activities done with residents. Grandma especially
loved dancing and singing along to the olds.

Reply from Sarah Donaldson, Home Administrator at Avon Valley Care Home - Avery Healthcare

Wow! Reviews like this make it all worthwhile. Thank you for taking the time to leave such a lovely review, it really means a lot to us.


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Review of

Avon Valley Care Home - Avery Healthcare

from N B (Niece of Resident) published on 30 September 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our aunt moved here in February 2024 and from the initial visit when we looked around it just felt like the right place for her. She continually reassures us 7 months in that she's happy and couldn't ask for a better place to be. The staff are simply amazing, demonstrating a high standard of care and
professionalism at all times. They are friendly and welcoming and make us extremely confident the right choice was made for our aunt!

Reply from Sarah Donaldson, Home Administrator at Avon Valley Care Home - Avery Healthcare

Thank you for the lovely review. She has settled in so well, it's like she's been here forever!


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Review of

Avon Valley Care Home - Avery Healthcare

from J B (Nephew of Resident) published on 30 September 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We moved my aunt into Avon Valley in February this year following her starting to struggle on her own. We had carers caring in twice a day but she had lost her sparkle. She took to the place immediately thanks to the brilliant staff and fantastic care given at Avon Valley. The staff, fellow residents,
and families we've met have all been lovely.
We can see how happy my aunt is again, her sparkle has definitely returned.

Reply from Sarah Donaldson, Home Administrator at Avon Valley Care Home - Avery Healthcare

To see her 'sparkle' really brightens our day! Thank you for choosing Avon Valley. We really appreciate your feedback.


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Review of

Avon Valley Care Home - Avery Healthcare

from T R (Daughter of Resident) published on 30 September 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I was worried about having to leave my Mum at her first care home. We didn't have to! It is clean, and my Mum feels right at home. Lovely place.

Reply from Sarah Donaldson, Home Administrator at Avon Valley Care Home - Avery Healthcare

Thank you for the kind words, we cannot believe how quickly Mum settled. She really enjoys her time here with us and it's so lovely to see.


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Review of

Avon Valley Care Home - Avery Healthcare

from A G (Niece of Resident) published on 30 September 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very comfortable and the staff are helpful especially if having had a fall.

Reply from Sarah Donaldson, Home Administrator at Avon Valley Care Home - Avery Healthcare

Thank you for the lovely review, we appreciate it.


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Review of

Avon Valley Care Home - Avery Healthcare

from T W (Daughter of Resident) published on 27 September 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Wonderful staff. Always clean and smelling nice. Mum is and has always been happy. Lovely rooms - ensuite.

Reply from Sarah Donaldson, Home Administrator at Avon Valley Care Home - Avery Healthcare

Thank you for taking the time to leave a review, we do appreciate it.


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Review of

Avon Valley Care Home - Avery Healthcare

from B K (Resident) assisted by family/friend published on 24 September 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I cannot complain about anything. Always on hand when I call the staff. As soon as I ask for something it is done. The staff are wonderful.

Reply from Sarah Donaldson, Home Administrator at Avon Valley Care Home - Avery Healthcare

Thank you for the lovely response, we are glad you are happy here at Avon Valley.


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Review of

Avon Valley Care Home - Avery Healthcare

from R H (Friend of Resident) published on 23 September 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Friendly and caring staff.

Reply from Sarah Donaldson, Home Administrator at Avon Valley Care Home - Avery Healthcare

Thank you for taking the time to leave a review, we do appreciate it.


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