Avery Healthcare Group in Warwickshire | 3 Care Homes

Review of
Acorn Lodge Care Home - Avery Healthcare
from Joanne D (Niece of Resident) published on 18 March 2025

Submitted via Website • Report

Overall Experience

My dear uncle was a resident for 2 years at Acorn Lodge Care Home until he passed away in December.
The staff are so friendly and they provide exceptional care to all of the residents. The staff made a huge difference to the last 2 years of my uncles life, he was always so happy and content.
The

food choices are of a high standard and well presented. The home is nicely decorated, well furnished and very clean. I couldn't have asked for anymore from the home, they are such a great team.

Reply from Jacky West, Manager at Acorn Lodge Care Home - Avery Healthcare

Thank you for your review, it was our pleasure to care for your uncle, he was a lovely gentleman who is missed.

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Review of
Butlers Mews Care Home - Avery Healthcare
from Lynne M (Daughter of Resident) published on 18 March 2025

Submitted via Website • Report

Overall Experience

My mum arrived at Butlers Mews a few days ago. She has settled in exceptionally well and very quickly. The facilities are fabulous and she has already commented that everywhere is spotless, the cutlery is sparkling and the white linen tablecloths. All the staff are so welcoming, friendly and cheerful.

It has been a huge relief to me that mum has settled in so quickly and is being cared for by such lovely and caring staff including the management, who have been so supportive to me too.

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Review of
Butlers Mews Care Home - Avery Healthcare
from P A (Friend of Resident) published on 13 March 2025

Submitted via Postal Card • Report

Overall Experience

On arriving at Butlers Mews we were greeted by the staff
The room was very spacious and clean
Had lunch with my friend which was well presented and tasty
All the staff chatted to my friend and made her feel at home
Returned two days later to have private dining with my friend her sister, my partner

and myself, The chef came and introduced himself and the meal once again was fabulous
After three days my friend felt at home.

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Review of
Scholars Mews Care Home - Avery Healthcare
from F G (Daughter of Resident) published on 10 March 2025

Submitted via Postal Card • Report

Overall Experience

When we came to see Dad we are always greeted so warmly - and impressed by the professionalism of the team at Scholars. Dad enjoys the wide range of activities and recently has appreciated being offered a haggis on Burns Night in recognition of his Scottish heritage and the regular visits from the local

school pupils.

Reply from Louise Martin, General Manager at Scholars Mews Care Home - Avery Healthcare

Thank you so much for reviewing our home. We are always grateful and this helps us to develop our service. Kind regards

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Review of
Butlers Mews Care Home - Avery Healthcare
from Christine G (Sister of Resident) published on 26 February 2025

Submitted via Postal Card • Report

Overall Experience

My first visit to Butlers Mews and I was very impressed with the facilities, food, friendliness of staff and general feel of the place. My sister seems to like her room but is still 'settling in'. Our private dining experience with 2 friends was lovely and the food, was delicious.

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Review of
Scholars Mews Care Home - Avery Healthcare
from Y R (Daughter-in-law of Resident) published on 21 February 2025

Submitted via Postal Card • Report

Overall Experience

We have been impressed by Scholars Mews. My mum-in-law has been treated with respect and dignity. In fact, when we have visited, we have witnessed the staff interaction with other service users. Dignity is always maintained too. Staff are so patient. They deserve medals. Everyone is treated with dignity.

Dealing with dementia patients is incredibly difficult and we really appreciate all the help and support they give. Honestly, it may be early days in her journey, but we have absolutely no complaints. Also, Scholars Mews is modern but homely and really clean. I'd like to think that if I need such a facility, this would be it. Thank you for all you do.

Reply from Louise Martin, General Manager at Scholars Mews Care Home - Avery Healthcare

Thank you for your lovely review. We are really grateful that you thought of us. We are so glad that your mother-in-law is enjoying her stay with us.

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Review of
Scholars Mews Care Home - Avery Healthcare
from Judith D (Daughter of Resident) published on 6 February 2025

Submitted via Postal Card • Report

Overall Experience

My mum moved here in November 2024. She settled overnight as the staff made an amazing effort to get to know here and our family. Everyone is so kind and caring, very professional but also lots of fun. Mum is now interacting with activities, joins other residents for lunch (food is amazing). The staff

always have time to chat to my mum and our family. Their care is exceptional and my mum is thriving and very happy.

Reply from Jamie-Leigh Whittle, Client Liaison Manager at Scholars Mews Care Home - Avery Healthcare

Thank you for your kind words, it's wonderful to hear how positively your mum has settled in! and how our team have created a warm and welcoming environment, that truly makes a difference in her well-being. It's heartwarming to know that she is not only participating in activities but also enjoying meals and socializing with other residents and to hear that our team are contributing to her happiness. Thank you for sharing your experience!

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Review of
Scholars Mews Care Home - Avery Healthcare
from Debbie S (Daughter of Resident) published on 6 February 2025

Submitted via Postal Card • Report

Overall Experience

My dad is being very well cared for by friendly, caring and professional staff. A happy place to visit.

Reply from Jamie-Leigh Whittle, Client Liaison Manager at Scholars Mews Care Home - Avery Healthcare

Thank you for your wonderful feedback! We are delighted to hear that you see your dad is being well cared by our wonderful team. It's lovely to know that we have created a happy and welcome environment for both residents and their families.

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Review of
Scholars Mews Care Home - Avery Healthcare
from Susan H (Partner of Resident) published on 6 February 2025

Submitted via Postal Card • Report

Overall Experience

After a very rough time in hospital, Scholars Mews Care Home restored quality of life to resident and also quality of life to myself. Knowing the care here is second to none.

Reply from Jamie-Leigh Whittle, Client Liaison Manager at Scholars Mews Care Home - Avery Healthcare

Thank you for your heartfelt review. We are thrilled to hear that Scholars Mews Care Home has restored the quality of life for both your dear loved one and yourself after a challenging hospital stay. Your kind words about our care being second to none inspire us to continue our dedicated service.

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Review of
Scholars Mews Care Home - Avery Healthcare
from A W (Husband of Resident) published on 6 February 2025

Submitted via Postal Card • Report

Overall Experience

My wife has been a resident for several years and has always been well looked after. The staff are always friendly and helpful, the home is beautiful furnished and comfortable

Reply from Jamie-Leigh Whittle, Client Liaison Manager at Scholars Mews Care Home - Avery Healthcare

Thank you for your wonderful review! We're thrilled to hear that your wife has been well looked after during her time with us. Our team have worked very hard to create a beautiful and comfortable environment for all our residents. Your feedback is greatly appreciated!

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Review of
Scholars Mews Care Home - Avery Healthcare
from Z G (Wife of Resident) published on 6 February 2025

Submitted via Postal Card • Report

Overall Experience

I believe my husband is very well looked after and all of the staff are extremely kind and caring. I call in to see him most days and he generally appears to be contented, happy and feeling positive.
The house is always welcoming and friends are always happy to visit him with any dogs that they may

have. I have a dog and everyone loves to see him, residents and staff.

Reply from Jamie-Leigh Whittle, Client Liaison Manager at Scholars Mews Care Home - Avery Healthcare

Thank you for your kind words and for taking the time to share your experience. We are delighted to hear that your husband is well looked after and feels content and happy in our care. Our team strives to create a welcoming environment, and it's heartwarming to know how much your friends and family enjoy their visits here with your lovely Husband. We appreciate your support and look forward to continuing to provide a positive experience for you and your husband.

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Review of
Acorn Lodge Care Home - Avery Healthcare
from Natasha I (Niece of Resident) published on 22 January 2025

Submitted via Website • Report

Overall Experience

My lovely aunt was a resident from August 2023 to January 5th this year when she sadly died. I cannot praise Acorn Lodge highly enough for all they did for her over her last 16 months.
She loved her room and waving to the staff as they came in and out.
She had a great sense of humour and liked to

make them laugh.
I was incredibly impressed last July when the well-being lead, matched her with a family in Canada for regular video chats. She loved Canada - we have family there and she visited many times. I was blown away by how Acorn Lodge went that extra mile to provide this bespoke activity for her, which she looked forward to so keenly every week. It really brightened her life and she loved her five minutes of fame when she was featured on the BBC too. We will be forever grateful for the care shown to her by all the staff in her final few days - it couldn't have been better. She is an exceptional manager who has created a magical atmosphere and a lovely place.

Reply from Jacky West, Manager at Acorn Lodge Care Home - Avery Healthcare

Thank you for your kind words. We have been so lucky to meet your aunt and get to know her and her us. What a wonderful lady with a great sense of humour, she leaves us with many memories to make us smile.

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Review of
Scholars Mews Care Home - Avery Healthcare
from M S (Resident) published on 6 January 2025

Submitted via Postal Card • Report

Overall Experience

I am the resident and I have lived here for two years and three months. I have been very happy and I'm looking forward to many more years here.

Reply from Sammy Buckley, customer service manager at Scholars Mews Care Home - Avery Healthcare

Thank you for sharing your experience! Were so delighted to hear that you've been happy during your two years and three months with us. It's wonderful to know that you're looking forward to many more years here, and we're committed to ensuring your continued comfort and satisfaction. Please don't hesitate to let us know if there's anything we can do to make your time with us even better!

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Review of
Scholars Mews Care Home - Avery Healthcare
from Helen T (Daughter of Resident) published on 6 January 2025

Submitted via Website • Report

Overall Experience

Scholars Mews Care Home provides a caring, friendly and supportive environment for my mother. She is well cared for by excellent staff and is very happy. The activities staffing levels have returned to a good level and the activities are varied and interesting.

Reply from Sammy Buckley, customer service manager at Scholars Mews Care Home - Avery Healthcare

Thank you for your lovely feedback! Were thrilled to hear that your mother is happy and well cared for in our supportive environment. Our team takes great pride in providing excellent care, and we are so glad it has made a difference. It's also wonderful to know that you've noticed the improvements in our activities program we strive to offer a variety of engaging and enjoyable activities for all our residents. If there's anything more we can do, please don't hesitate to reach out.

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Review of
Scholars Mews Care Home - Avery Healthcare
from Sarah S (Power of Attorney of Resident) published on 6 January 2025

Submitted via Website • Report

Overall Experience

Brilliant friendly, helpful and very caring carers and senior carers. During the past 6 months the care provided has been excellent. The activities are also very good and varied. Overall I am very satisfied the level of support and care.
When the previous manager was there she was outstanding and so

supportive to all family members, staff and residents.

Reply from Sammy Buckley, customer service manager at Scholars Mews Care Home - Avery Healthcare

Thank you so much for your thoughtful review. We're delighted to hear that you've found our carers and senior carers to be friendly, helpful, and caring and that the care provided over the past six months has been excellent. It's also wonderful to know that you're pleased with the variety of activities we offer. Your kind words about our previous manager are truly appreciated; she set a great example of supportive leadership, and we continue to uphold those high standards for our residents, their families, and our staff. If there's ever anything more we can do, please don't hesitate to let us know.

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Review of
Butlers Mews Care Home - Avery Healthcare
from Danny J (Son of Resident) published on 20 December 2024

Submitted via Website • Report

Overall Experience

It has been a huge relief to all our family to know our mum is in such a comfortable place and being looked after by genuinely caring and professional people, that includes both staff and management. It has made dealing with a difficult time so much less stressful. Thank you!

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Review of
Butlers Mews Care Home - Avery Healthcare
from Susan A (Wife of Resident) published on 20 November 2024

Submitted via Website • Report

Overall Experience

Given what are fairly distressing circumstances for a loved one, the experience at Butlers Mews Care Home was exceptional. The home itself was kept spotlessly clean, lovely facilities, plenty of activities and generally a very happy atmosphere.
Although the above is very important, more importantly,

the care is wonderful. I witnessed wonderful attention and affection from young girls given to very elderly residents which was definitely above and beyond basic care.
As far as l was concerned, as a very regular visitor, nothing was too much trouble. They frequently laid a table especially for us, in what was the piano room, so that l could join my husband for tea as there obviously wasn't a place for me in the dining room. We were offered the use of equipment and facilities in the hair salon so that my son could do my husband's hair and beard. Finally, the manager and her deputy were a wonderful team, clearly very happy to be working with each other and the atmosphere came from the top.

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Review of
Scholars Mews Care Home - Avery Healthcare
from Sarah G (Friend of Resident) published on 7 October 2024

Submitted via Postal Card • Report

Overall Experience

There is always such a warm and welcoming atmosphere and my aunty is always being looked after, supported in activities and always in good spirits. The staff are all wonderful, caring and considerate, so a big thank you.

Reply from Sammy Buckley, customer service manager at Scholars Mews Care Home - Avery Healthcare

Thank you so much for your kind words! We're delighted to hear that your aunty is enjoying her time here and that she's feeling well-supported and in good spirits. Our team is dedicated to providing a warm and caring environment, and it's wonderful to know that our efforts are making a positive difference. We truly appreciate your gratitude, and we'll be sure to pass along your thanks to the entire staff. If there's ever anything more we can do, please don't hesitate to let us know!

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Review of
Butlers Mews Care Home - Avery Healthcare
from Edward F (Respite Resident) published on 23 September 2024

Submitted via Website • Report

Overall Experience

I spent a 14-day respite in Butlers Mews. The staff, Carers/management were very attentive to my needs. I could not have asked for anymore. This is my second stay at this establishment as I had a 7-day respite here in July 2024 and the carers remembered me and my needs
I have Primary Progressive Multiple

Scleroses.

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Review of
Scholars Mews Care Home - Avery Healthcare
from S P (Daughter of Resident) published on 5 September 2024

Submitted via Website • Report

Overall Experience

My mum was a resident for nearly 5 years and she was really very happy at Scholars Mews. The staff were caring, respectful and professional, we couldn't have asked for more, so thank you to all the management and staff for looking after Mum so well.
I only have one disappointment, mum passed away in

June 2024 and her funeral was in July 2024, not one person from Scholars Mews attended the funeral which I was very disappointed with and I know mum would have been also.

Reply from Sammy Buckley, customer service manager at Scholars Mews Care Home - Avery Healthcare

Thank you so much for your review of our home. We are very proud of our hard-working and dedicated team, it is wonderful to hear that Mum's care at Scholars Mews was met with dignity and empathy.

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Care Homes Owned by Avery Healthcare Group in Warwickshire

Avery Healthcare Group Locations in Warwickshire (3)

Avery Healthcare Group Reviews in Warwickshire (190)

Acorn Lodge Care Home - Avery Healthcare

Butlers Mews Care Home - Avery Healthcare

Butlers Mews Care Home - Avery Healthcare

Scholars Mews Care Home - Avery Healthcare

Butlers Mews Care Home - Avery Healthcare

Scholars Mews Care Home - Avery Healthcare

Scholars Mews Care Home - Avery Healthcare

Scholars Mews Care Home - Avery Healthcare

Scholars Mews Care Home - Avery Healthcare

Scholars Mews Care Home - Avery Healthcare

Scholars Mews Care Home - Avery Healthcare

Acorn Lodge Care Home - Avery Healthcare

Scholars Mews Care Home - Avery Healthcare

Scholars Mews Care Home - Avery Healthcare

Scholars Mews Care Home - Avery Healthcare

Butlers Mews Care Home - Avery Healthcare

Butlers Mews Care Home - Avery Healthcare

Scholars Mews Care Home - Avery Healthcare

Butlers Mews Care Home - Avery Healthcare

Scholars Mews Care Home - Avery Healthcare

Awards / Recognitions (12)

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