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Care Homes Owned by Birchester Care Ltd

9.3 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Birchester Care Ltd
Birchester Care Ltd owns and operates two care homes providing nursing, residential and dementia care for older people.

Both homes, Polebrook Nursing & Residential Home in Polebrook and Shire Lodge in Corby, offer relaxing environments for their residents and all food is homecooked to dietary requirements.

Activities are frequent to allow residents to stay active and keep doing things they enjoy, enhancing their quality of life.

Birchester Care Ltd Locations (2)

 

2 Care Homes owned by Birchester Care Ltd

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Polebrook Nursing & Residential Home

Morgans Close, Polebrook, Oundle, Peterborough PE8 5LU 

9.8 58 reviews
"My mother experienced a period of delirium requiring hospitalisation, and her condition was so severe that we feared for her life.…"   Read all 58 reviews
Location Type Care Home

Polebrook nursing home offers nursing, dementia and residential care to up to 52 older people. Set in a quiet, leafy close in the chocolate-box village of Polebrook, Peterborough, the home offers a relaxing rural environment to its residents. The… Read more about Polebrook Nursing & Residential Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Mental Health
  • 52 Rooms from £1,100 / week
Shire Lodge Nursing Home

281 Rockingham Road, Corby NN17 2AE 

8.8 19 reviews
"My mum came to Shire Lodge after not settling in another care home and had been evicted. It was a terrible and unsettling time. Once at…"   Read all 19 reviews
Location Type Care Home

Shire Lodge nursing home provides nursing, dementia and residential care for up to 54 older people. Care is available for respite, convalescent and palliative stays, as well as long-term residence. The home is brightly decorated to aid residents with… Read more about Shire Lodge Nursing Home

  • Care Provided
  • Nursing
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • 65 Rooms from £1,100 / week

Birchester Care Ltd Reviews (77)

9.3
Birchester Care Ltd has a Group Review Score of 9.3 (9.289) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Birchester Care Ltd must have a Review Score.

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Review of

Polebrook Nursing & Residential Home

from Michelle W (Daughter of Resident) published on 13 February 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother experienced a period of delirium requiring hospitalisation, and her condition was so severe that we feared for her life. Following her diagnosis, the hospital secured placement for her at Polebrook Nursing & Residential Home. Having no prior experience with care homes, I was initially apprehensive.
However, since her admission in mid-2024, my mother's well-being has significantly improved. The staff are exceptional; she has developed positive relationships with several caregivers. Their attentiveness is remarkable, ranging from providing comfort to handling incidents such as spills. The staff's familial care is deeply appreciated and exactly what I hoped for. Therefore, I extend my sincere gratitude to every member of the Polebrook staff for creating a safe and supportive environment.

Reply from Paige Hill, Administrator at Polebrook Nursing & Residential Home

Thank you for this lovely review, it is very much appreciated. We are very glad your mother has settled in well and that you are pleased with the care we provide. I will be sure to forward this onto our staff here at Polebrook.


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Review of

Polebrook Nursing & Residential Home

from Fiona S (Niece of Resident) published on 23 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My aunt has lived at Polebrook nursing home since 2021. There is always a happy face on reception to welcome me and I have seen the staff show kindness and patience to the people they are caring for. I feel confident that my aunt is well cared for.
It would be helpful if the bedrooms were more wheelchair
friendly.

Reply from Pamela Dainty, Administrator at Polebrook Nursing & Residential Home

Thank you for your lovely review. It is uplifting for our very caring and dedicated staff in all sectors to see that their hard work is appreciated. It is always comforting for the family to know their loved ones are well looked after and feel part of a happy family environment created at Polebrook. Kind regards.


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Review of

Polebrook Nursing & Residential Home

from Gunta B (Wife of Resident) published on 22 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The home is so well run. The staff are welcoming, caring and nothing is too much trouble. I visit my husband daily and have never experienced anything untoward. I would readily recommend this care home to anyone who wants their loved one to receive the care they deserve.

Reply from Pamela Dainty, Administrator at Polebrook Nursing & Residential Home

Thank you for your amazing 5 star review. It is always our aim to not only make our residents happy and comfortable but also to help their families feel happy and relaxed when visiting their loved ones. We have very caring staff in all sectors who take pride in the work they do. As you have said this really shows in the care they provide our residents. Kind regards.


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Review of

Polebrook Nursing & Residential Home

from G L (Regular Volunteer) published on 22 November 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I visit about four to five ladies weekly and there are always activities going on and entertainment. We are very lucky to have four to five activity people every day and one at weekends. Yesterday they had an interactive learning experience which entailed them bringing snakes, spiders and all animals
like that the residents always enjoy.

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Review of

Polebrook Nursing & Residential Home

from Andy B (Son of Resident) published on 30 September 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been a Polebrook resident since 2021 and has always been treated with kindness and respect. The care home is always clean and vibrant with many activities taking place. The whole team there was incredibly supportive to Dad on all his visits and has been very friendly and helpful to everyone
else in our family, keeping us fully informed. Thanks very much to everyone there.

Reply from Pamela Dainty, Administrator at Polebrook Nursing & Residential Home

Thank you for your positive feedback and comments regarding the quality of care Mum receives from our happy and dedicated staff. We will pass on your words of appreciation to everyone. Kind regards.


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Review of

Polebrook Nursing & Residential Home

from Helmut C (Brother-in-law of Resident) published on 25 September 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The Manager and everyone at Polebrook provided the most wonderful supportive care to my brother-in-law over the last 8 weeks of his life. The kindness, sensitivity and commitment to the highest standards of care was remarkable - service of the highest professional standard, treating him with dignity,
love and deeply personal care. Nothing was too much trouble. We and other visitors were always welcome. The atmosphere was one of warmth and trust- a very happy family. We cannot thank them enough.

Reply from Pamela Dainty, Administrator at Polebrook Nursing & Residential Home

We all at Polebrook Nursing Home would like to thank you for your amazing review and words of appreciation. Your comments will be passed on to our dedicated staff that make it possible to offer the service of care your brother-in-law experienced. We are very pleased that he was made comfortable, happy and at home with us. Kind regards.


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Review of

Polebrook Nursing & Residential Home

from Heather M (Daughter of Resident) published on 20 September 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been a resident for approximately 20 months. Her care over that time has been excellent. We have been kept informed of issues whenever necessary. The whole staff have her welfare at heart, and carry out their duties with compassion and understanding.

Reply from Pamela Dainty, Administrator at Polebrook Nursing & Residential Home

Thank you for your positive feedback and comments regarding Mum's care, we really appreciate being able to pass this on to all our caring and dedicated staff. Kind regards.


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Review of

Polebrook Nursing & Residential Home

from Sandra G (Daughter of Resident) published on 19 September 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care shown to my mum. Everyone goes out of their way to make sure she is comfortable and well cared for. They also support me and help me to cope with her condition. Nothing is too much trouble. I can't thank them enough.

Reply from Pamela Dainty, Administrator at Polebrook Nursing & Residential Home

Thank you for your very positive comments on the care Mum and yourself are receiving at Polebrook, we really appreciate being able to tell all our dedicated and caring staff their hard work is appreciated. Kind regards.


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Review of

Polebrook Nursing & Residential Home

from Tracey S (Daughter of Resident) published on 19 September 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Every time I vist, I get greeted fondly, my mother has gone from less than 8 stone to looking so well, they look after so well. She was bedbound when she arrived because of lack of care from her previous home in Kettering, they have got her out of bed and is now getting visits from a physio to get her
standing, brilliant, thank you everyone.

Reply from Paige Hill, Administrator at Polebrook Nursing & Residential Home

Thank you so much for your review, I will let the team know. We are so pleased that your mother is getting on so well here at Polebrook.


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Review of

Shire Lodge Nursing Home

from Iris T (Daughter of Resident) published on 30 July 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum came to Shire Lodge after not settling in another care home and had been evicted. It was a terrible and unsettling time. Once at Shire Lodge, she settled immediately. She returned to her happy, singing self, put weight back on and accepted personal care. I put this down to the friendly and homely
environment, staff who are well trained and every wellbeing need considered. She soon called it 'home' and accepted this is where she lives. As a family, we couldn't be happier. Thank you.

Reply from Pamela Dainty, Administrator at Shire Lodge Nursing Home

Thank you for your very positive comments on recognising the hard work given by all of our staff at Shire Lodge Nursing Home, they are a great team, very happy and helpful. We will pass on all of your comments, we are so pleased that Mum has settled and feels comfortable at Shire, it must make you feel at ease. Kind regards.


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Review of

Shire Lodge Nursing Home

from D N (Granddaughter of Resident) published on 4 June 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am so happy and grateful for the dementia team at Shire Lodge and how they care for my grandma. My grandma is thriving here. I recommend it highly to anyone seeking a lovely, welcoming and excellent female dementia nursing home for their loved ones. Thank you for all you do for my grandma Shire Lodge
team, it is so appreciated. I am/have not been involved in the care home financials or comparison so could not comment on this.

Reply from Paige Hill, Administrator at Shire Lodge Nursing Home

Thank you for taking the time to review Shire Lodge Nursing Home. All our staff will be very happy to see your positive comments and feedback, it is most appreciated.


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Review of

Polebrook Nursing & Residential Home

from Rosalind D (Daughter of Resident) published on 13 May 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our mum came for 2 weeks respite as an emergency and we were so grateful. We immediately felt she was in very good care and confident she would be safe. From the very beginning we as relatives were welcomed into the home as the staff were so friendly and open. We are so pleased that we can visit any
time and nothing is too much trouble. We find all staff whatever their role show respect and care for our mum and us.

Reply from Paige Hill, Administrator at Polebrook Nursing & Residential Home

Thank you for taking the time to leave such a wonderful review. All our staff will be very happy to see your positive comments, it is most appreciated and it really does boost staff morale.


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Review of

Polebrook Nursing & Residential Home

from C B (Son of Resident) published on 2 May 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum was a resident for a short time to receive end-of-life care. She was treated with care and dignity throughout and by everyone. The team were also very helpful and attentive to family members. Thank you for keeping Mum safe and comfortable.

Reply from Pamela Dainty, Administrator at Polebrook Nursing & Residential Home

Thank you for your wonderful review. We are so happy to know that we made Mum's time with us comfortable and secure. We are proud of our dedicated team, these comments are very helpful for their morale. Thank you.


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Review of

Polebrook Nursing & Residential Home

from L E (Daughter of Resident) published on 26 April 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This home has been the best home. The staff treated my mum like their own. Palliative care done with empathy and dignity.
Staff are welcoming and patient and caring.
Manager is very friendly, compassionate and personable.
I would recommend it to friends.

Reply from Paige Hill, Administrator at Polebrook Nursing & Residential Home

Thank you for taking the time to review Polebrook Nursing Home. All our staff will be very happy to see your positive comments and feedback, it is most appreciated.


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Review of

Polebrook Nursing & Residential Home

from G H (Friend of Resident) published on 15 April 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care was amazing, nothing too much trouble, Lovely room, always spotlessly clean. the staff whatever rank or position are always ready to help me and advise.

Reply from Pamela Dainty, Administrator at Polebrook Nursing & Residential Home

Thank you for taking the time to review Polebrook Nursing Home. All our dedicated staff will be happy to see your positive comments and feedback which is good for their morale.


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Review of

Shire Lodge Nursing Home

from T S (Daughter of Resident) published on 11 April 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent service at Shire Lodge Nursing Home, care is second to none and staff go over and beyond to cater for their needs. Everyone who works there mucks in to make sure all residents are happy with sorting entertainment out and other things to do. Nice to see residents happy, my mum was happy there
and she made new friends. 100% service.

Reply from Rebecca, Administrator at Shire Lodge Nursing Home

Thank you so much for your kind words. We are so happy that you and your mum where happy with all the care provided.


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Review of

Shire Lodge Nursing Home

from D G (Wife of Resident) published on 10 April 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has been amazing since he has been with them. He enjoyed everything they do there. Thank you for what they have done for him and they always look after him. The staff are welcome to me in the home.

Reply from Pamela Dainty, Administrator at Shire Lodge Nursing Home

Thank you for your fabulous review, we will pass on all your positive comments to our dedicated team at Shire Lodge.


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Review of

Polebrook Nursing & Residential Home

from Val G (Friend of Resident) published on 9 April 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This was a respite stay of three weeks, following 11 days in hospital. We can’t praise Polebrook enough for the care they gave our loved one. Staff were kindness personified. Would recommend it to anyone.

Reply from Pamela Dainty, Administrator at Polebrook Nursing & Residential Home

Thank you for your wonderful comments, we really appreciate you taking the time to do a review, all your comments will be passed on to our dedicated team.


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Review of

Shire Lodge Nursing Home

from A D (Friend of Resident) published on 27 March 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

There is always a warm welcome on my visits to Shire Lodge. The home is very clean and bright. The food always looks and smells very good. Residents look happy and well cared for. There is entertainment weekly and they excel for special events.
Shire is a very homely home, everyone is made to feel
comfortable.

Reply from Sharon Goodall, Registered Home Manager at Shire Lodge Nursing Home

Thank you for your lovely review. We are glad you are happy with the services and care offered to the residents of Shire Lodge Nursing Home.


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Review of

Polebrook Nursing & Residential Home

from Julia Q (Friend of Resident) published on 24 January 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My friend has only been at Polebrook for a short while, but the care that has been provided has been excellent. Staff and manager were very welcoming and kind. Staff are always smiling and friendly when they see you. My friend is very happy there, and it shows when I visit. And they're very happy for
you to take your dog. Spotlessly clean.

Reply from Pamela Dainty, Administrator at Polebrook Nursing & Residential Home

Thank you for your very positive response.
We are really pleased that your friend has settled into life at Polebrook.
Our dedicated staff in all sectors will be happy to know their hard work and dedication are appreciated.
Thank you.


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Awards / Recognitions (0)

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Frequently Asked Questions about Birchester Care Ltd

How many Care Homes does Birchester Care Ltd own?

Birchester Care Ltd own 2 Care Homes.

Which Birchester Care Ltd Care Homes have the highest review score?

Polebrook Nursing & Residential Home & Shire Lodge Nursing Home have the highest review score.
Birchester Care Ltd in Northamptonshire

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Birchester Care Ltd to verify any information. View our terms and conditions. Birchester Care Ltd has an Enhanced Service – more info.