Red Homes Healthcare Group in Nottinghamshire | 2 Care Homes

Review of
Red Roofs Residential Care Home
from M B (Sister of Resident) published on 8 April 2025

Submitted via Postal Card • Report

Overall Experience

My sister has settled very well into the care home since joining, or though she likes to spend most of her time in her own room, she likes reading and crosswords, she does communicate with other residents at meal times and seems happy in this environment.

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Review of
Red Roofs Residential Care Home
from T S (Daughter of Resident) published on 2 April 2025

Submitted via Postal Card • Report

Overall Experience

My mum moved into Red Roofs December 24, this was an extremely hard time for me and a very emtional one. My mum had been in her home for 68 years but circumstances lead us to having to put her in care. From looking round at R.R my mum moved in the next day! My mum still thinks she's at home that's how

well she has settled in! The staffs care is exceptional she's like a celebrity when just walking round. The food is fresh and home cooked meals, the rooms are all clean and tidy and they do tons of activities. I am so happy I found R.R for my mum, outstanding.

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Review of
Red Rose Care Community
from Julie B (Son of Resident) published on 5 March 2025

Submitted via Postal Card • Report

Overall Experience

Our dad was in the care home for 4 weeks till he passed away on 6/2/25. He was treated with dignity and respect at all times, we were informed at all times of any changes and all the staff were great and nothing was too much for dad. He came in with a pressure sore and they it healed very quickly.

Reply from Roger Daniel, Owner at Red Rose Care Community

Thank you so much for taking the time to complete a review for Red Rose Care Community. We are fortunate to have incredibly talented and professional staff. The level of nursing is second to none at Red Rose as your father's experience reflects. Please accept our condolensces for your loss and we wish you and your family all the very best for the future.

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Review of
Red Roofs Residential Care Home
from Gilly G (Daughter of Resident) published on 31 January 2025

Submitted via Website • Report

Overall Experience

Mum and Dad were looked after so well over the last two or three years. They have both passed on now and are together again at last.
Such care and compassion were shown to them.
All of their family took heart and were so relieved to know they were safe and their needs were met around the clock.

Their rooms were always kept spotlessly clean, all credit to the ancillary staff as well as their excellent carers.
As my Sister says, they were privileged to stay in their 'home' with no unnecessary visits to hospital until they died in their surroundings and with the people who knew them both so well.
We would wholeheartedly recommend Red Roofs to anyone looking for a special place for their loved ones.
From the bottom of our hearts to all the staff. Thank you.

Reply from Roger Daniel, Owner at Red Roofs Residential Care Home

Thank you so much for leaving such a lovely review. Please accept our condolences. As you say, they are together again now.

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Review of
Red Roofs Residential Care Home
from Christine B (Daughter of Resident) published on 22 January 2025

Submitted via Website • Report

Overall Experience

The time has come for me to place a review after mum passed away peacefully following nearly 3 years of her home being Red Roofs.
She and Dad took up residence just before their 70th wedding anniversary. This was duly celebrated, and they settled down quickly, right from the very beginning with care

and respect, and friendliness.
When Dad died we were so very pleased he was cared for in his 'home', with no unnecessary transfer to hospital, and then the same again with Mum. The words love, care, and respect, over and over again. Nothing was ever too much trouble, and l always used to think it was a pleasure to step into such a friendly atmosphere, always made welcome, always given time.
My only regret is that you didn't know Mum when she could hold a conversation, knit a baby garment for you, take an interest in your children, and laugh and smile with you.
Thank you all, from the bottom of my heart.

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Review of
Red Roofs Residential Care Home
from R L (Niece of Resident) published on 13 January 2025

Submitted via Website • Report

Overall Experience

I've been so impressed with the warmth and welcome my Aunt received when she moved in last week. The staff have all been very kind and efficient and there is a real homely feel as soon as you walk in the door.

Reply from Roger Daniel, Director at Red Roofs Residential Care Home

I am so pleased to read that your Aunt has settled in so well.

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Review of
Red Roofs Residential Care Home
from Alison H (Daughter of Resident) published on 29 October 2024

Submitted via Website • Report

Overall Experience

My mother lived at Red Roofs from June to September 2024. Although her time was short there my family was so impressed with the calm and pristine environment. Mum was supported by a very dedicated and caring team of staff who worked well together to provide a warm and caring place for the residents.

Three members of staff were particularly kind to my mum and helped her to settle into her new home. Mum's room was always kept immaculately clean and the family was reassured that she was in safe hands under the stewardship of the manager and her deputy.
The staff go above and beyond to organise interesting activities for residents and it was pleasing to see Mum participating in the Home's summer fete, a pizza-making class, and a tribute singer who sang songs from her favourite famous singers.
We would like to say a huge thank you to all the staff who helped to make the last few months of Mum's life more bearable.

Reply from Roger Daniel, Director at Red Roofs Residential Care Home

Thank you so much for taking the time to write such a lovely review.

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Review of
Red Roofs Residential Care Home
from J D (Daughter of Resident) published on 20 September 2024

Submitted via Postal Card • Report

Overall Experience

My mother is a resident at Red Roofs. On my first visit after her arrival, I was extremely impressed with the home's accommodation, the public rooms, and her room. All the staff are very caring and friendly and went out of their way to make us welcome and made visits very pleasant. We were met with

tea and biscuits and allowed to use the very pleasant private lounge, where eight of us were able to have a very natural visit. All our family are extremely happy that Mum is so comfortable and well cared for. The home put on activities and Mum was involved in pizza making! This is a first-class care home.

Reply from Roger Daniel, Director at Red Roofs Residential Care Home

Thank you so much for taking the time to complete a review for Red Roofs. We are so pleased to hear your mother has settled in so well.

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Review of
Red Rose Care Community
from Susan C (Daughter of Resident) published on 11 September 2024

Submitted via Postal Card • Report

Overall Experience

My mum is in residential care at Red Rose Community. We, as a family, couldn't be happier with the standard of care she receives. Today, we celebrated her 95th birthday and the staff (2 in particular) went above and beyond to make sure we and mum all enjoyed it. The immaculate room we'd been given was

beautifully decorated, the food provided was delicious and nothing was too much trouble. In July the activities team organised a seaside day for residents, it was such a success! Mum was given ice creams and doughnuts and even we felt we were at the seaside!

Reply from Roger Daniel, Director at Red Rose Care Community

Thank you so much for taking the time to complete this review. We appreciate your comments and are thrilled to see that you are happy with the care we provide.

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Review of
Red Rose Care Community
from Teresa T (Daughter of Resident) published on 10 September 2024

Submitted via Postal Card • Report

Overall Experience

Mum has been a resident for almost 18 months at Red Rose Care Community. During this time she has had the very best care from all of the staff. Housekeepers, maintenance and care staff all take time to accommodate her wishes and laugh and joke with her. Today is Mum's 95th birthday, yesterday the home

provided us with a room to celebrate with all of our family. Decorated beautifully with balloons, banners etc to enhance the room. Delicious food and a beautiful birthday cake. The activity coordinators go to great lengths to try and encourage and include Mum in all that is on offer. Mum is very happy, which is a great comfort to our family.

Reply from Roger Daniel, Director at Red Rose Care Community

Thank you so much for taking the time to complete a review of Red Rose Care Community. We have absolutely loved having your mum as part of the Red Rose family and how joyful it was to see her enjoying her birthday celebrations.

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Review of
Red Roofs Residential Care Home
from Wendy B (Daughter of Resident) published on 5 September 2024

Submitted via Website • Report

Overall Experience

Great place and the staff keep you informed of what is happening with trips and events and is always happy to make you a cuppa. They love people visiting the residents and seeing everyone smile. My dad loves it.
Thanks, everyone.

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Review of
Red Rose Care Community
from Halina B (Daughter of Resident) published on 3 September 2024

Submitted via Website • Report

Overall Experience

Our parents moved together to Red Rose in April 24 after many years of struggling at home with their advancing years and various health issues. Sadly my father (94) passed away this week and I just want to thank the care team for the genuine care shown to him during his last few weeks, in particular

to the team lead who goes above and beyond and truly cares, we are so grateful and comforted to know they are being cared for by such lovely people, they are a credit to the home.

Reply from Roger Daniel, Owner at Red Rose Care Community

I appreciate that this is a difficult week for the family. I am grateful to you for taking the time to complete this review. I will pass on your kind words to the staff concerned.

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Review of
Red Roofs Residential Care Home
from Jeanette B (Daughter of Resident) published on 28 August 2024

Submitted via Website • Report

Overall Experience

Mum moved into Red Roofs in November 2023, the home is very well managed. Mum has settled in extremely well. All staff are absolutely committed to providing the best care, they are always friendly, welcoming, professional, polite, and we feel assured Mum is in a safe and caring environment and her needs

are met. I cannot praise the care home highly enough. Mum loves her room, and all activities she gets involved with, lovely food and so very clean throughout. Thank you Red Roofs and all staff members, I would highly recommend Red Roofs Residential Home.

Reply from Roger Daniel, Director at Red Roofs Residential Care Home

Thank you so much for such a lovely review. The super feedback we receive is so important to our staff and also to the families who read your comments and then feel reassured that they have made the very best decision.

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Review of
Red Roofs Residential Care Home
from Sue W (Daughter of Resident) published on 12 August 2024

Submitted via Website • Report

Overall Experience

I cannot praise and recommend the management and staff of Red Roofs highly enough. They are a team of dedicated, hard-working and passionate staff who try to make every resident feel special by providing activities focused on their hobbies and interests. They all went far above and beyond to make my

Mum's dream of being a part of her grandson's wedding come true although she was not able to attend. They made buttonholes for everyone, did Mum's hair and make-up, got her a fascinator and put her in her best finery. Then they helped her record a very special message to the happy couple. Afterwards, they helped her celebrate with a little fizz, ice creams, a special tea and even made a wedding cake! Later there was music and a little dancing. She thoroughly enjoyed it and I could see how much it meant to her to be a part of and celebrate with her friends. What an amazing and thoughtful thing for them to organise for her. Thank you all so much. I certainly highly recommend Red Roofs.

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Review of
Red Rose Care Community
from C J (Daughter of Resident) published on 17 July 2024

Submitted via Postal Card • Report

Overall Experience

Mum spent two years living at Red Rose and was extremely happy there. The care manager and all the staff were so kind, caring and professional, nothing was too much trouble and they all treated Mum with dignity and respect, she was very fond of them all. Mum looked forward to the organised activities

which ranged from music, singing, crafts, baking and games, she loved all this. The home has a really happy atmosphere and as family visitors, we were all made welcome to join in with activities and celebrations. A big shout out and thank you to all at Red Rose for looking after Mum and caring for her the way you did.

Reply from Roger Daniel, Director at Red Rose Care Community

Thank you so much for taking the time to write such a lovely review of Red Rose Care Community. We are very blessed with the quality of staff we employ and the wonderful attitude with which they approach their work.

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Review of
Red Rose Care Community
from Janine P (Daughter of Resident) published on 12 June 2024

Submitted via Postal Card • Report

Overall Experience

Absolutely amazing care staff, always going above and beyond their care with my mum. The care home has a lovely atmosphere when you walk in and looks lovely and clean. They put some good activities on which Mum enjoys.

Reply from Roger Daniel, Owner at Red Rose Care Community

Thank you so much for taking the time to complete a review of Red Rose Care Community. We work so hard to create a loving and supportive atmosphere it is really rewarding to read that our efforts are having a positive impact.

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Review of
Red Rose Care Community
from J P (Husband of Resident) published on 20 May 2024

Submitted via Postal Card • Report

Overall Experience

I found this care home to be friendly, caring, clean and the staff were efficient. Very hardworking and always helpful.

Reply from Roger Daniel, Director at Red Rose Care Community

Thank you so much for taking the time to complete a review.

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Review of
Red Roofs Residential Care Home
from Susan R (Daughter of Resident) published on 20 May 2024

Submitted via Postal Card • Report

Overall Experience

My mother was a resident in Redd Roofs care home for four years up until her death in April 2024. She was always well cared for and all the staff were brilliant. It was a very well-organised care home. Credit due to management. You always made welcome when you visited and always a smile. In my opinion,

it is the best care home in the area.

Reply from Roger Daniel, Director at Red Roofs Residential Care Home

Thank you so much for taking the time to complete a review. It has been our pleasure to care for your mum.

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Review of
Red Roofs Residential Care Home
from A T (Niece of Resident) published on 15 May 2024

Submitted via Postal Card • Report

Overall Experience

We always found the staff very welcoming and friendly whenever we visited our auntie. They have plenty of activities, lovely food and very clean. My auntie is always clean and dressed well.

Reply from Roger Daniel, Director at Red Roofs Residential Care Home

Thank you for taking the time to complete a review.

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Review of
Red Rose Care Community
from George R (Husband of Resident) published on 25 April 2024

Submitted via Website • Report

Overall Experience

If I ever have to go into care Red Rose would be my first choice. They are really excellent there. The staff really are worth their weight in gold, more than any politician.

Reply from Roger Daniel, Director at Red Rose Care Community

Thank you so much for taking the time to post a review.

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Care Homes Owned by Red Homes Healthcare Group in Nottinghamshire

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Red Homes Healthcare Group Reviews in Nottinghamshire (78)

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