from £1,350 / weekSize 40 rooms
Size 29 rooms
Reviews posted for members of Hatzfeld Care Ltd.
The policy clearly states smoking is not permitted, cigarette ends are plastered everywhere. Rudeness and no manners towards staff, ask to do activities and smoking comes as a priority. Cleaned them myself yet more appear scattered around. Feeling disrespected during my stay here as the smell of...
The policy clearly states smoking is not permitted, cigarette ends are plastered everywhere. Rudeness and no manners towards staff, ask to do activities and smoking comes as a priority. Cleaned them myself yet more appear scattered around. Feeling disrespected during my stay here as the smell of cigarettes is disgusting, also harmful to habitat and wildlife, and could also cause a fire if not careful. Cigarette ends are being put out in the sink in the communal area. The policy clearly states cigarettes are banned in the United Kingdom since 2007 which means no smoking is permitted in public places. It needs to be reviewed thoroughly by Health and Safety Executive and also Environmental Health Officers/Fire and rescue. However, this is causing unwanted health issues that are not what's needed. Also clearly being done near the CCTV. This needs to be addressed by local authorities, most of the residents support Manchester United.
We take these concerns very seriously. Firstly, we have a strict smoking policy in place, which is clearly stated and communicated to all staff and residents. We regularly remind and educate everyone about the harmful effects of smoking and the importance of abiding by...
Thank you for your review.Overall, we are committed to maintaining a safe, respectful, and smoke-free environment for all residents and staff. We appreciate the feedback and will continue to monitor these concerns in order to provide the best possible experience for everyone involved.
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