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Care Homes Owned by Hatzfeld Care Ltd in Lincolnshire

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Hatzfeld Care Ltd Locations in Lincolnshire (2)

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2 Care Homes owned by Hatzfeld Care Ltd in Lincolnshire

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Laughton Croft Care Home
Gainsborough Road, Scotter Common, Gainsborough DN21 3JF

29 rooms

  • Younger Adult Care
  • Respite Care
  • Permanent Care
  • Dementia Residential Care
  • Residential Care
  • Mental Health Care

Hatzfeld Care Ltd Reviews in Lincolnshire (1)

Reviews posted for members of Hatzfeld Care Ltd.

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Review of Eagle House Residential Care Home from Ben J (Resident / Service User) published on 3 February 2023 Submitted via Website
Overall Experience

The policy clearly states smoking is not permitted, cigarette ends are plastered everywhere. Rudeness and no manners towards staff, ask to do activities and smoking comes as a priority. Cleaned them myself yet more appear scattered around. Feeling disrespected during my stay here as the smell of cigarettes is disgusting, also harmful to habitat and wildlife, and could also cause a fire if not careful. Cigarette ends are being put out in the sink in the communal area. The policy clearly states cigarettes are banned in the United Kingdom since 2007 which means no smoking is permitted in public places. It needs to be reviewed thoroughly by Health and Safety Executive and also Environmental Health Officers/Fire and rescue. However, this is causing unwanted health issues that are not what's needed. Also clearly being done near the CCTV. This needs to be addressed by local authorities, most of the residents support Manchester United.

Reply from Kiri Abrams, Regional Manager at Eagle House Residential Care Home
Thank you for your review.

We take these concerns very seriously. Firstly, we have a strict smoking policy in place, which is clearly stated and communicated to all staff and residents. We regularly remind and educate everyone about the harmful effects of smoking and the importance of abiding by...  

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