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Care Homes Owned by Welford Healthcare in Devon

9.5 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Welford Healthcare in Devon

Only the locations & reviews in Devon for Welford Healthcare are showing below.

View the details of all 18 locations (with 912 reviews) owned by Welford Healthcare

Welford Healthcare Locations in Devon (2)

 

2 Care Homes owned by Welford Healthcare in Devon

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Vale View Heights Care Home

Fortescue Road, Sidford, Sidmouth EX10 9QG 

9.4 32 reviews
"My mother has just arrived at Vale View Heights for care due to dementia. Such an amazing place. The staff couldn't be kinder and so…"   Read all 32 reviews
Location Type Care Home

Vale View Heights is a relaxed, caring and friendly home offering high-quality professional care. Located in East Devon, the expertly designed home enjoys outstanding views of its beautiful mature gardens and as far as the sea over Sid Valley. The… Read more about Vale View Heights Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Younger Adults
  • Sensory Impairment
  • 55 Rooms
Langford Park Care Home

Langford Road, Newton St Cyres, Exeter EX5 5AG 

9.3 24 reviews
"I have been living at Langford Park for 1 month and enjoy the activities and friends I have made here. I also have a nice room and the…"   Read all 24 reviews
Location Type Care Home

Langford Park Care Home in Exeter provides a welcoming home for people who need care. Trained, compassionate staff give people personalised care in a supportive environment. Residents can take part in a whole host of activities and have their… Read more about Langford Park Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Learning Disability
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Younger Adults
  • Sensory Impairment
  • 35 Rooms

Welford Healthcare Reviews in Devon (56)

9.5
Welford Healthcare has a Group Review Score of 9.5 (9.500) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Welford Healthcare must have a Review Score.

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Review of

Vale View Heights Care Home

from C B (Daughter of Resident) published on 18 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has just arrived at Vale View Heights for care due to dementia. Such an amazing place. The staff couldn't be kinder and so caring. Nothing is too much for them. Mum is happy, smiling and feeling at home, enjoying the wonderful activities fabulous food and the caring that is offered. Thank
you to all the staff and management for all your dedication, care and love you give to all.

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Review of

Langford Park Care Home

from G S (Friend of Resident) published on 31 January 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I visit my friend regularly and have always had a good experience. The staff are very friendly and you are made to feel at home. The residents are well looked after and have good facilities/activities.
All in all an excellent care home.

Reply from Sarah Pugh, Business Support Manager at Langford Park Care Home

Thank you so much for taking the time to share your experience with us.


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Review of

Vale View Heights Care Home

from L N (Cousin of Resident) published on 16 October 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We were very pleased with the care and consideration shown to my cousin during his three-and-a-half years in your care. He was well-fed, clean and entertained to the level which suited his dementia. His room was light and airy overlooking the garden. On the downside the carpet was very stained and dirty
looking, not at all hygienic. The other complaint does not refer to Vale View Heights. My cousin was paying for full nursing care and a good room at considerable cost. You would not however deduct his NHS contribution from his fees so in effect he was being overcharged. Not good.

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Review of

Langford Park Care Home

from K M (Resident) published on 11 September 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been living at Langford Park for 1 month and enjoy the activities and friends I have made here. I also have a nice room and the staff are nice.

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Review of

Langford Park Care Home

from A H (Wife of Resident) published on 2 September 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has been a resident at Langford Park for 4 weeks now. His needs are complex and his care has presented challenges. Without exception, every single member of staff has done and continues to do their utmost to ease his situation and bring him comfort. The manager and senior nurse are in regular
contact with the GP who visits weekly and I have been involved in all medical and care decisions. Nutrition is given high priority and is tailored specifically. There is a tangible blanket of warmth, comfort, patience and respect as soon as you enter Langford Park. Communication is good and staff appear happy to be with each other as well as with the residents. There seems to be ongoing training happening. There is a schedule of maintenance and upgrading which is being managed sympathetically to the needs of the residents.
Again without exception, every single member of the team has also in turn patiently spent time with me comforting me on my emotional rollercoaster.
Thank you all.

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Review of

Langford Park Care Home

from D B (Daughter of Resident) published on 7 June 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

There is a very happy atmosphere in Langford Park. The staff are always friendly, cheerful and helpful. The views are wonderful. My mother is enjoying the activities. Staff seem to have found out what she likes to do and enable her to do those things. The building is clean and tidy, the food seems plentiful
and good. I always feel welcome when I visit, and any questions or queries I have are answered immediately. It is good to see Mother settled, relaxed and enjoying life.

Reply from Sarah Pugh, Administrator at Langford Park Care Home

Thank you so much for your kind words. I know all of us really appreciate you taking the time to review your husband's care with us here at Langford Park.


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Review of

Vale View Heights Care Home

from Alan W (Husband of Resident) published on 21 May 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My wife was only there for two months. She seemed happy and was looked after very well. All the staff were very helpful and friendly.

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Review of

Langford Park Care Home

from Linda G (Sister of Resident) published on 21 May 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister has been in a previous care home and it depressed me every time I visited her! There was no atmosphere whatsoever there.
Now I go into Langford Park and I enjoy my visit so much, the staff are kind, caring and there is always a happy feeling from all the residents.
Always offered to join
in with all the activities and I really love spending time there and enjoying a cup of tea and cake as well.
Thank you so much for everyone making me feel so welcome.

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Review of

Langford Park Care Home

from M M (Niece of Resident) published on 21 May 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This care home has transformed my aunt from being very poorly and having to be confined to her room to now being able to sit with other residents and be included in activities. On visits there, the staff are all 100% dedicated, caring and professional. True angels.
There is a lovely warm friendly
feeling in the home, set in the most beautiful grounds.

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Review of

Vale View Heights Care Home

from E P (Daughter of Resident) published on 3 April 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum has been in the home for nearly five years. We have seen lots of changes and the new décor is such an improvement. Looks like a well-cared-for home. The management and staff are always polite and helpful. The home always rings me if there is a problem or any concerns they have. The activities
are excellent and she joins in as much as possible. She is never in her room and stays with everyone else in the lounges all day. She is very happy there which as a family is most important to us.

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Review of

Vale View Heights Care Home

from Gabrielle M (Respite Resident) published on 18 March 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I came here rather hurriedly from hospital because they needed my bed for a more urgent case. Food excellent. Carers very efficient and kind. Everywhere very clean. Owing to shortage of staff the waiting line after pressing the button can be quite long! Nobody's fault! I do like a saucer with a cup
of tea or coffee. Bed and pillows not very comfortable but maybe I am biased because my father was the company secretary at a company that makes beds!

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Review of

Vale View Heights Care Home

from Julia C (Daughter of Resident) published on 29 January 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been in Vale View Heights while Dad had a hip operation. She has MS and needed quite a lot of care. The care home has been fantastic. Mum has enjoyed her stay and has said how lovely all the staff and carers have been to her. It is like a family environment which is comforting to know. Mum's
stay had to be extended because Dad had problems and the home was so helpful and accommodating regarding our needs. It will be sat to leave.

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Review of

Vale View Heights Care Home

from T B (Son of Resident) published on 15 December 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The main impression is of a happy and well run care home with excellent staff. There is a varied range of fun activities for the residents, with plenty of help for those needing assistance to fully participate. With at least one nurse on site 24/7, the residents and family have reassurance that should
the need arise, help is at hand. Overall the quality of care is excellent.

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Review of

Vale View Heights Care Home

from Stephen P (Son of Resident) published on 1 December 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I found the home was like a home from home, from management to all of the staff were excellent. Nothing was too much trouble. Always made to feel welcome and everyone spoke to you.

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Review of

Vale View Heights Care Home

from Heather W (Wife of Resident) published on 1 December 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

After a disappointing start, things have improved a lot. My husband seems to have settled well. The management and staff are very helpful, caring and kind.

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Review of

Vale View Heights Care Home

from G L (Son of Resident) published on 30 November 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

We visit every evening and staff are always polite and friendly and if you have a problem you will always find someone to talk to. Our relative always gets good care and staff are polite, although sometimes there's a language barrier, but this is to be expected. We would recommend Vale View Heights
and over the latter months it has improved. Overall, happy with management, staff and home.

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Review of

Vale View Heights Care Home

from S N (Niece of Resident) published on 23 November 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The registered manager and her new team have truly excelled and turned Vale View Heights around! When my aunt arrived, the lack of communication was awful and we had concerns over staff and the care provided, this was a year ago onwards. Since the registered manager's arrival, things have really turned
around, she communicates well and sorts out quickly any concerns. The activity team, nursing staff and kitchen all seem most efficient and friendly too. Thank you very much.

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Review of

Langford Park Care Home

from T G (Son of Resident) published on 26 October 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have always found the staff helpful and my mother has good care.
She has now moved to a bigger room which will be helpful to Mum and the staff to use moving aids.
I have been kept well informed if a problem has arisen.

Reply from Sarah Pugh, Business Support Manager at Langford Park Care Home

Thank you for taking the time to submit a review. We appreciate your comments and we will pass them on to the team.


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Review of

Vale View Heights Care Home

from Annette T (Wife of Resident) published on 18 September 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The management and activities staff are excellent. The caring staff treat my husband with care, consideration and dignity at all times. Sometimes there are not enough staff to answer the call bells immediately. There are some very challenging residents who are treated with patience and understanding.
The actual property is a little tired but improvements in the building and decor are being made to enhance the ambience. Food is consistently good and well presented.

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Review of

Vale View Heights Care Home

from J T (Husband of Resident) published on 18 September 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My wife has been in this home for about nine months. Beautiful environment, lovely gardens and really nice views. Never met the previous manager, but the new manager has their 'finger on the pulse', meeting residents and being really involved in moving the home forward. Really nice staff, carers and
nurses. Haven't come across another nursing home as good as this one.

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