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Care Home Owned by Welford Healthcare in Suffolk

9.5 Group Review Score (the average from all locations with a review score)
  • Care Home Owned by Welford Healthcare in Suffolk

Only the locations & reviews in Suffolk for Welford Healthcare are showing below.

View the details of all 18 locations (with 912 reviews) owned by Welford Healthcare

Welford Healthcare Locations in Suffolk (1)

 

1 Care Home owned by Welford Healthcare in Suffolk

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St Peter's House Care Home

29 Out Risbygate, Bury St Edmunds IP33 3RJ 

9.8 42 reviews
"I visit my Grandad every week at St Peter's. All the staff are so welcoming and make you feel part of the family. Everyone is so kind to…"   Read all 42 reviews
Location Type Care Home

St Peters House is situated in the market town of Bury St Edmunds. This 18th century home is homely and warm, but with all the modern amenities to make guests feel comfortable and safe. The home has beautiful gardens, which host a patio area, fruit… Read more about St Peter's House Care Home

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • Eating Disorders
  • 66 Rooms

Welford Healthcare Reviews in Suffolk (42)

9.5
Welford Healthcare has a Group Review Score of 9.5 (9.500) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Welford Healthcare must have a Review Score.

Overall Experience

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Review of

St Peter's House Care Home

from Laura E (Granddaughter of Resident) published on 14 March 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I visit my Grandad every week at St Peter's. All the staff are so welcoming and make you feel part of the family. Everyone is so kind to Grandad and to all the family too . It is a pleasure to go there . The home is clean annd tidy and modern and feels like a home from home . Grandad loves it there
and loves all the staff .

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Review of

St Peter's House Care Home

from Maureen B (Wife of Resident) published on 11 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am pleased to provide a review for St Peter's House Care Home. Since my husband has been a resident and I was unable to care for him because of my own poor health I cannot fault any of the staff for the way he is looked after. Any problems he has had have been dealt with with kindness, efficiently
and with dignity. His needs have been discussed with the appropriate staff as soon as possible. I have no need to worry about him when I have visited and I am well informed.

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Review of

St Peter's House Care Home

from Michelle C (Daughter of Resident) published on 12 February 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

You will always receive a friendly reception when you arrive. All the staff from all areas of St. Peters are kind, caring and helpful. All the staff are approachable. My father has had a very challenging year with many different health problems and not wanting to eat. All staff have been caring and
patient with him. They have kept me informed regarding his care and any treatment required and have taken the time to prepare the foods he will eat. I am pleased to see him taking part in the activities again especially when there is music involved. I know he is happy at St. Peters, safe and well cared for.

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Review of

St Peter's House Care Home

from Moira F (Daughter of Resident) published on 23 September 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We are completely satisfied with the care our father received. The staff could not do enough for him. They were compassionate, caring and so supportive of the family during a very difficult time. The cost is high but seems comparable to other homes in town.

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Review of

St Peter's House Care Home

from S F (Daughter of Resident) published on 23 September 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father lived at St Peter's House for the final two years of his life. I live very far away, in North America, and I felt very assured and confident that Dad was treated with loving care, dignity, and respect. I sensed genuine feelings of professionalism but also love from all care staff, from management
(recent year) to carers, team leaders, catering staff, and cleaning staff. This is a safe, well-run, and excellent facility. I was so grateful for the level of communication and support provided.

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Review of

St Peter's House Care Home

from John P (Sister-in-law of Resident) published on 6 June 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our sister, arrived here last week, and today we arrived with a very different sister!
Although frail, she was chatty and she hadn't been before, she was able to express how she was feeling, and the carers were so reassuring. We are so pleased we chose St Peter's Care Home!

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Review of

St Peter's House Care Home

from Beverley K (Daughter-in-law of Resident) published on 23 April 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father-in-law came to St Peter's in November 2023. He has been welcomed so warmly and he has settled in wonderfully. The staff are so attentive and attend to all his needs. We recently held an anniversary party for my father-in-law, the home prepared wonderful afternoon tea with beautiful cake, sandwiches,
scones and sausage rolls. Wonderful decorations and attention to detail! Highly recommended.

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Review of

St Peter's House Care Home

from Ian O (Son-in-law of Resident) published on 8 March 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

In just a few weeks the change in my mother-in-law is amazing. She is happier and healthier. She has taken part in numerous activities and loved them. From our first visit, the staff are positive and cheerful. Hospitality for visitors is unexpected and generous.

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Review of

St Peter's House Care Home

from M F (Resident) published on 29 January 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Good, I thoroughly enjoy it!

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Review of

St Peter's House Care Home

from C L (Son of Resident) published on 10 January 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father was struggling at home, and even with three care visits a day and the neighbours watching out for him, it was all getting too much for everyone. He was prone to going out wandering at random times, in all weathers too. This was placing extra pressure on the carers as he wasn’t always taking
his tracker with him, so no one knew where he was.
Placing him in St Peter’s has been a massive relief. Knowing he is safe, looked after, fed, warm and comfortable is a great weight off my mind; he is now settled and happy and is engaging with other residents and staff, which can only assist his illness. He is also close to me, so I can now visit whenever, either a quick brew with him or a longer stay for cake too!

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Review of

St Peter's House Care Home

from Jackie S (Sister of Resident) published on 8 January 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My experience of care homes were one of trepidation, but on entering St Peter's House was completely unexpected. It was bright, friendly and just so lovely. The staff were extremely friendly and couldn't do more for us. My sister had not looked good for a long time, but when we saw her, she looked happy
for the first time in years and she looked well cared for. Well done you!

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Review of

St Peter's House Care Home

from James B (Grandson of Resident) published on 8 January 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We were very pleased with the level of care being provided to my grandmother. There is a secure entrance, which gives added peace of mind, along with the buttons carried by residents at all time, ensuring assistance is always close at hand. My grandmother stated she was pleased with the food provided
and enjoyed the view of the garden that could be seen from her room, which itself was suitably furnished and a perfect size for her. Overall, we would not hesitate to recommend this care home to others seeking such facilities.

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Review of

St Peter's House Care Home

from Colin L (Son of Resident) published on 15 November 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A very friendly and welcoming environment which in our experience provides first-class care for my mother-in-law who is now ninety-seven and requires support in every aspect of her life.
Modern en-suite bedrooms, well-appointed lounge and dining areas, attractive, sunny, secure garden to the rear
and a broad range of entertainment to engage the residents. Mother has enjoyed a significant improvement in her underlying health since transferring from living at home to St Peter’s House six months ago.

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Review of

St Peter's House Care Home

from Julia D (Niece of Resident) published on 29 August 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My uncle moved into St Peter's House care home on the 30th of June 2023. He has moved up from Bristol with a terminal condition which has been a huge move/change for him.
From the first contact I had with St Peter's staff in March 2023, I and my family have been treated with care, respect and humour
by all the staff. Staff have gone above and beyond to ensure he and us are well cared for. I/we couldn't ask for a better home for his last months or years.

Reply from Donna Williams, Resident Relations at St Peter's House Care Home

Thank you so very much for your kind words. We will share with the team!


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Review of

St Peter's House Care Home

from M C (Friend of Resident) published on 25 August 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A warm, welcoming reception on arrival, very clean everywhere. It was good to see that our friend's room included a few pieces of her own furniture and that everything she needed was to hand. Our friend has limited movement so it was lovely to see she was dressed nicely and that her personal hygiene
was well looked after. The staff we met on our visits were friendly and well informed of our friends condition and requirements.

Reply from Donna Williams, Resident Relations at St Peter's House Care Home

Thank you so very much for your kind words. We will share with the team!


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Review of

St Peter's House Care Home

from Stuart O (Son of Resident) published on 13 April 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Fantastic staff with good management operating a tired and under-maintained building and garden. However, the garden is being improved (very important), and rooms are being refurbished. So we have seen great improvement in the last five months.

Reply from George Catanescu, Manager at St Peter's House Care Home

Thank you for your feedback! We are working on improving our premises, with extensive refurbishment planned for this year.


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Review of

St Peter's House Care Home

from Fiona C (Daughter of Resident) published on 7 March 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot recommend St Peter's House highly enough. My father, with advanced dementia, became a resident in July 2021 and stayed there until he died at the end of January this year. As well as seeing how friendly and kind all the staff were, both to my father and other residents, I particularly valued
the care and concern shown towards my mother while visiting; they understand instinctively that relatives can also be vulnerable and need support. I also felt they offered superb end-of-life care, regularly keeping us informed about Dad's condition, making sure he was comfortable at all times and handling all aspects of his eventual passing so sensitively and well. I always felt with St Peters that Dad was absolutely in the right place. To see him relaxed and calm when visiting and see how cheery he was with the staff there was so heartening. I have a strong sense that St Peter's staff respect the people in their care and are truly committed to offering them the best possible experience.

Reply from George Catanescu, Manager at St Peter's House Care Home

Thank you so much for your lovely and kind words, which have been shared with the team! It was our privilege to look after your parents!


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Review of

St Peter's House Care Home

from Louise R (Daughter of Resident) published on 1 March 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

St Peter's House has offered complete peace of mind with round the clock care. My mother is ninety-five and with poor vision couldn't cope any longer on her own at home. Staff are happy and inclusive around residents and trained to meet individual needs, the managers are very open and in fact welcome
input from families to ensure their relatives are fulfilled and can cope with their new home environment. This is new territory for relatives as well and every effort is made to meet our needs which is a great comfort. The home is bright, clean and airy and there is a calmness, although there is a lot going on most days, residents are shown respect and privacy if they so wish. We like the fact that whatever your stage in the process of ageing, this home is inclusive and diverse.

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Review of

St Peter's House Care Home

from J R (Daughter of Resident) published on 2 February 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The home is clean and welcoming - staff are helpful and friendly to both residents and family visitors. The residents are treated with the dignity they deserve.

Reply from George Catanescu, Manager at St Peter's House Care Home

Thank you kindly for your review! We will share this with our team.


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Review of

St Peter's House Care Home

from Malcolm H (Brother of Resident) published on 31 January 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are extremely welcoming, charming and lovely, so clearly provide great care to the residents. They are also always on hand to provide help and advice to visitors if needed and kindly offer coffee and biscuits with your family. The lounges are very comfortable, warm, clean and nicely furnished
in a homely fashion. Small tables are nicely laid daily for lunch. It's a very happy home, so many thanks to all.

Reply from George Catanescu, Manager at St Peter's House Care Home

Thank you for a wonderful review! Your feedback will be shared with our lovely team!


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