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Care Homes Owned by Welford Healthcare in Wiltshire

9.5 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Welford Healthcare in Wiltshire

Only the locations & reviews in Wiltshire for Welford Healthcare are showing below.

View the details of all 18 locations (with 912 reviews) owned by Welford Healthcare

Welford Healthcare Locations in Wiltshire (2)

 

2 Care Homes owned by Welford Healthcare in Wiltshire

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Mavern House Nursing Home

Corsham Road, Shaw, Melksham SN12 8EH 

9.9 59 reviews
"An outstanding home. I visit a friend in the home and I am absolutely amazed at how wonderful all the staff are. They are supportive, kind…"   Read all 59 reviews
Location Type Care Home

Mavern House Nursing Home is experienced in both long and short term care needs, being a comfortable property for older people's lifestyles and a warm and welcoming place to visit for respite. All nursing provision is personalised and care workers… Read more about Mavern House Nursing Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Learning Disability
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Younger Adults
  • Sensory Impairment
  • 55 Rooms
The Westbury Care Home

Warminster Road, Westbury BA13 3PR 

9.8 90 reviews
"We are truly grateful for the excellent care our father-in-law receives at The Westbury. The staff are compassionate, attentive, and treat…"   Read all 90 reviews
Location Type Care Home

The Westbury Care Home is situated within the vibrant town of Westbury in Wiltshire. The Westbury care home warmly welcomes its residents. With 44 en-suite rooms, it offers a range of services, including residential and nursing care, as well as specialised… Read more about The Westbury Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Younger Adults
  • 51 Rooms

Welford Healthcare Reviews in Wiltshire (149)

9.5
Welford Healthcare has a Group Review Score of 9.5 (9.500) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Welford Healthcare must have a Review Score.

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Review of

The Westbury Care Home

from M E (Son-in-law of Resident) published on 5 March 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We are truly grateful for the excellent care our father-in-law receives at The Westbury. The staff are compassionate, attentive, and treat him with dignity and respect. The environment is always clean and welcoming, making it feel like home. It gives us great peace of mind knowing he is in such good
hands. Highly recommended!

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Review of

Mavern House Nursing Home

from L H (Friend of Resident) published on 21 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

An outstanding home. I visit a friend in the home and I am absolutely amazed at how wonderful all the staff are. They are supportive, kind and caring at all times. Nothing is too much trouble and they still remain kind, gentle and patient even in difficult situations. My friend stays in a beautiful
room which overlooks a small patio with squirrels and birds and can watch wildlife daily. This is one of the nicest nursing homes I've been in.
Such a lovely home with incredible staff.

Reply from Rosie Hardie, Manager at Mavern House Nursing Home

Thank you so much for your lovely review, at Mavern we are family and this is what is reflected in our care.


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Review of

The Westbury Care Home

from Susie C (Daughter of Resident) published on 14 October 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

From the moment my father arrived at The Westbury Care Home, the care has been exemplary. The staff are helpful, cheerful, respectful and communicative and liaise well with his doctor's surgery on his behalf. That was four months ago and my father has gone from strength to strength, has regained his
appetite (he loves the food!) and tells us he feels safe and content and is treated with dignity. I have had to rearrange my visiting times in order that he can join in the activities, which is lovely!

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Review of

Mavern House Nursing Home

from C P (Daughter of Resident) published on 10 July 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care at Mavern House is ideal for my father's needs. They have excellent experience of dealing with dementia and as a result, my father is calmer and much more himself than in his previous environment. The staff are professional, calm, compassionate and humane and, in my limited experience, the
care feels like the gold standard.

Reply from Rosie Hardie, Manager at Mavern House Nursing Home

We love having your dad here at Mavern, thank you for your kind review.


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Review of

Mavern House Nursing Home

from Amanda T (Daughter of Resident) published on 9 July 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been staying at Mavern for four weeks so far as her bungalow is having work carried out due to potential subsidence.
She will now be staying for a lot longer and I am grateful that Mavern can continue to accommodate her. The management team have been very understanding and efficient, the
care team professional and the housekeeping team incredibly friendly and helpful. The food is varied, very tasty and cooked on-site. Mavern House feels very homely and a happy place to be. They allow us to bring the family dog in to see her which pleases mum immensely. A big, big thank you to everyone.

Reply from Rosie Hardie, Manager at Mavern House Nursing Home

Thank you so much for your review; we are very pleased to have your mum as part of our Mavern family.


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Review of

The Westbury Care Home

from A M (Son of Resident) published on 4 July 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum is happy here. She feels safe, well looked after and most of all respected. Thank you all.

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Review of

The Westbury Care Home

from V A (Daughter of Resident) published on 14 June 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My dad came to the care home from the hospital with weeks to live. He was bedbound and needed round-the-clock care with his Parkinsons and heart failure. The staff were friendly and caring with a few exceptions, while he didn't always enjoy the food they did their best for him. We did hope he would
be put out in the chair more but that didn't really happen.

Reply from Julie Caygill, Hospital Liaison Team Administrator at The Westbury Care Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. We are sorry you feel your Father did not have more opportunity to sit out in his chair. Having reviewed records and spoken with the team who supported him, it is apparent that although we always aim to tailor our care provision to the needs and preferences of those we support, on this occasion, we must prioritise their health and wellbeing and work in their best interests. The home team was most grateful for the card of appreciation you sent for the care, support and kindness shown to your Father whilst at The Westbury.


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Review of

Mavern House Nursing Home

from L W (Daughter of Resident) published on 21 May 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been at Mavern House since February 2024. The care he receives is excellent, he is treated with respect and is always clean and tidy. All the carers that I have met so far are kind and very friendly. The management keep me updated with how my father is doing. When visiting Mavern, it's
like a home, well looked after, everyone is happy, you are greeted with a smile and a lovely hello from all staff members. The food is good, my father is enjoying it. There are plenty of activities, I can see on their online profile what is happening.

Reply from Stephen James, Deputy Manager at Mavern House Nursing Home

Thank you for your kind words, it is a privilege to care for your dad and he seems to thrive from the care her receives.


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Review of

Mavern House Nursing Home

from Vicky D (Daughter of Resident) published on 11 April 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother resided at Mavern for her end-of-life care and the last 7 weeks of her life. As soon as we visited the home before she moved in I felt a sense of peace, serenity and calm. This matched the experience we had as a family once Mum moved into the home. The staff are all very caring, supportive
and warm; not only to residents but also to their families. My father also lived at the home for the last 3 years of his life 5 years ago. I would highly recommend Mavern as a home-from-home where preserving the dignity of residents and care is at the heart of everything the home does.

Reply from Stephen James, Deputy Manager at Mavern House Nursing Home

Thank you very much for your feedback. We pride ourselves on providing high standards of care to those who live at Mavern House. I will share your feedback with the wider team.


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Review of

The Westbury Care Home

from I C (Resident) assisted by family/friend published on 14 March 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Help and kindness shown in sorting out hospital appointment transport for me and my daughter who accompanies me on day appointments at the hospital. Always a nice welcome back from care home staff on my return from hospital. Would love more contact with staff as I am mainly bedbound due to health condition,
and not well enough to attend or enjoy the organised daily social events at the care home. Care home very cosy and clean.

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Review of

Mavern House Nursing Home

from J B (Daughter of Resident) published on 13 March 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Wonderful care home.
My dad was in for short respite care.
All the staff were incredibly caring and attentive.
Communication between staff and families was fantastic.
He was very well looked after and completely recovered from a hospital stay.
I cannot find fault or recommend it highly enough.

Reply from Stephen James, Deputy Manager at Mavern House Nursing Home

Thank you for your kind words - we hope that your dad is settling well and you know where we are if we can help with anything in the future.


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Review of

The Westbury Care Home

from S N (Daughter-in-law of Resident) published on 9 February 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The Westbury Care Home provided excellent care for our mum over the last fifteen months. All the staff were kind and considerate of her needs and also to dad whilst visiting. We can't thank them enough for the sense of reassurance we felt as a family whilst she was in their care.

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Review of

The Westbury Care Home

from Sue M (Daughter of Resident) published on 4 December 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad was a resident at the care home for just over a year. During that time he was treated with care and dignity by all members of staff. His family were always greeted with a friendly and professional approach and were always asked if needed anything, even just to talk. When the time approached my
dad received end-of-life care and his wishes were followed when he died. The staff could not have done anything more to help ease any suffering or distress for us and I always felt the care given was like that of an extended family.

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Review of

The Westbury Care Home

from Malcolm M (Father of Resident) published on 21 November 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff do a first-class job. My daughter is progressing with them despite her deafness. We are pleased that some sign language training has become standard which will help them. This will hopefully help her and anyone with hearing loss she could follow on. Your staff look after her very well.
From all the family thank you.

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Review of

Mavern House Nursing Home

from S G (Daughter of Resident) published on 20 October 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All the carers and managers I have met seem incredibly kind to Mum and do what they can to include her in activities. I am so grateful they can take her for a walk when they can as this makes her really happy.

Reply from Stephen James, Interim Manager at Mavern House Nursing Home

Thank you for your kind words. It is a pleasure to care and support your mum here at Mavern House.


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Review of

Mavern House Nursing Home

from Tracy W (Guardian of Resident) published on 12 October 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Always get such a lovely feeling when we visit the resident. It’s clear how much the staff care about the elders. Mavern House Nursing Home is an amazing home from home, cannot recommend it enough. Our relative had to make the heartbreaking decision to leave her home of over 60 years and has loved every
minute of relocating to Mavern.

Reply from Justine Old, Manager at Mavern House Nursing Home

Thank you, we pride ourselves on providing a warm, loving, home from home environment so we are really pleased you have found this is the experience for you and your loved one. Your feedback is very much appreciated


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Review of

Mavern House Nursing Home

from Vic B (Brother of Resident) published on 5 September 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

It's never an easy decision to release a loved one's care to an organisation. My nephew, niece and my nephew's wife made that decision when it became evident my brother could be putting himself in harms way. I applaud them.
I also applaud the staff, all the staff, of Maver House. In the time my brother
has been a guest at Mavern House my wife and I have visited Mavern House numerous times and the general attitude and atmosphere around the care of their guests has been exemplary, caring and knowledgeable. All the staff we have interacted with new who we were and about my brother from our very first visit. It's heartening to walk away from Mavern House knowing he is in the care such a committed group of people. My wife and I feel so happy, and relieved, for my brother and his children that they found Mavern House. Thank you.

Reply from Justine Old, Manager at Mavern House Nursing Home

Thank you so very much for this lovely feedback, it is always very encouraging to know we are getting things right. Not only for the people living at Mavern house but also from the families' and visitors' perspective. We look forward to seeing you soon.


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Review of

The Westbury Care Home

from Alan W (Son of Resident) published on 10 August 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum received the best possible care for the last seven weeks of her life. She was happy and comfortable throughout and died peacefully without pain or distress. I am very impressed and grateful for the quality of her care and the kindness shown by all members of the staff.

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Review of

The Westbury Care Home

from Alison R (Daughter of Resident) published on 26 July 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since arrival in February 2023, Mum's health and awareness have improved immensely. From barely eating anything, she is feeding herself and eating regular meals albeit in small portions.

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Review of

The Westbury Care Home

from Debbie E (Daughter of Resident) published on 21 July 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I recently came to your open day and had a great time spending quality time with mum violet Kemsley and your staff nothing is too much trouble for you it was a hard decision to put mum in your hands and as I was very poorly with my terminal cancer the decision was made with my brother sister in law
and my 3 children to make the decision thankyou for all your care you give my mum Debbie eldridge

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