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Care Homes Owned by Diamond Care Homes in Greater Manchester

8.6 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Diamond Care Homes in Greater Manchester

Only the locations & reviews in Greater Manchester for Diamond Care Homes are showing below.

View the details of all 8 locations (with 147 reviews) owned by Diamond Care Homes

Diamond Care Homes Locations in Greater Manchester (3)

 

3 Care Homes owned by Diamond Care Homes in Greater Manchester

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Hurst Hall Care Centre

Kings Road, Ashton-under-Lyne OL6 9EG 

8.9 56 reviews
"My partner has been in the home since February 2022. I am very pleased with the care he is receiving, he is very happy here. He likes the…"   Read all 56 reviews
Location Type Care Home

Hurst Hall Care Centre offers residential care in a purposeful designed home set over one floor. The team have a wealth of experience and are able to deliver care for dementia, old age, physical disabilities and for younger adults. They work hard… Read more about Hurst Hall Care Centre

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Younger Adults
  • 50 Rooms from £795 / week
Primrose Villa Care Home

258-260 Preston Road, Standish, Wigan WN6 0NY 

8.2 5 reviews
"After having been fairly independent at home, my mother was a resident at Primrose Villa Care Home for the last 9 months of her life. She…"   Read all 5 reviews
Location Type Care Home

The aim and objectives of Primrose Villa Care Home is to provide a high quality and best possible caring environment and services to all residents whilst consistently and reliably complying with all its obligations as required within the regulations… Read more about Primrose Villa Care Home

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • 15 Rooms from £660 / week
The Oaks Private Residential Home

Oak Avenue, Hindley Green, Wigan WN2 4LZ 

8.0 4 reviews
"A massive thank you to the amazing and dedicated staff. My grandma has lived with you for five years and sadly passed away with your care…"   Read all 4 reviews
Location Type Care Home

The Oaks is registered for thirty-one adults, taking on board a wide range of care needs thanks to a versatile team of highly-trained carers. While being ideal for older people's needs, carers are experienced in the practice of dementia care and the… Read more about The Oaks Private Residential Home

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Physical Disability
  • Younger Adults
  • Sensory Impairment
  • Substance Misuse
  • 31 Rooms

Diamond Care Homes Reviews in Greater Manchester (65)

8.6
Diamond Care Homes has a Group Review Score of 8.6 (8.563) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Diamond Care Homes must have a Review Score.

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Review of

The Oaks Private Residential Home

from Kelly H (Granddaughter of Resident) published on 28 December 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A massive thank you to the amazing and dedicated staff. My grandma has lived with you for five years and sadly passed away with your care at what we knew felt like her home. Over the years, my grandma grew emotionally and socially thanks to your amazing activities and effort, which is clearly evident
across the board. She loved all the staff there, and the family can't thank you enough. This is home to both staff and residents, and the family feel shines through.
Thank you from the bottom of our hearts... you are all amazing.
Kind regards and all the best to The Oaks family.

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Review of

Hurst Hall Care Centre

from Patricia W (Partner of Resident) published on 8 November 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My partner has been in the home since February 2022. I am very pleased with the care he is receiving, he is very happy here. He likes the staff and he says the food is great, he told them he does not like the white of the egg so they always cut it off for him.

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Review of

Hurst Hall Care Centre

from A H (Granddaughter of Resident) published on 28 September 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Management and all staff have been wonderful and very helpful in the ongoing process of my nan becoming a resident. Very knowledgeable and have been very welcoming to us as a family.

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Review of

Hurst Hall Care Centre

from Callum S (Grandson of Resident) published on 13 September 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Attentive staff - that know all residents by their names.
Always on hand to assist the residents and maintain a safe environment for all.
Meals are served on time and varying dietary requirements are catered for.
Staff are approachable and friendly throughout the home.

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Review of

Primrose Villa Care Home

from K S (Daughter of Resident) published on 10 August 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

After having been fairly independent at home, my mother was a resident at Primrose Villa Care Home for the last 9 months of her life. She celebrated her 100th birthday while she was there. Her physical problems were many and her memory was failing. The care she received was exemplary; all the carers
worked with patience, humour and sympathy. I got to know them all on my regular visits when I was made to feel very welcome. I witnessed that all residents were treated in the same thoughtful way. In her last days, the staff could not do enough for her or for family visitors. I have my name down for admission in the not-so-distant future!

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Review of

Hurst Hall Care Centre

from Carol R (Daughter of Resident) published on 13 April 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have only good things to say about Hurst Hall Care Centre. The place my mum had the last part of her life. Surrounded my brilliant staff who cared for her like she was in their family. Cleanliness and there always did have time to talk one to one of u needed. I didn’t have to worry about anything.
Clothes always done and put away. Food is always on time. My mum went off food. But if they saw her they would always do her a jam butty. She loved them every day at home. My mum said she would never go into a home, but she loved it there and settled in very well. I was put at ease knowing she was cared for 24 hours a day. Loved having fun and singing with the staff even though some say they couldn’t sing. My mum sadly passed in November.

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Review of

Hurst Hall Care Centre

from Carol A (Daughter of Resident) published on 13 April 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have only good things to say about Hurst Hall Care Centre. The place my mum had the last part of her life. Surrounded by brilliant staff who cared for her like she was in their family. Cleanliness and there always did have time to talk one to one if you needed. I didn’t have to worry about anything.
Clothes are always done and put away. Food is always on time. My mum went off food. But if they saw her they would always do her a jam butty. She loved them every day at home. My mum said she would never go into a home, but she loved it there and settled in very well. I was put at ease knowing she was cared for 24 hours a day. Loved having hair done and singing with the staff even though some say they couldn’t sing. My mum sadly passed in November.

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Review of

Hurst Hall Care Centre

from Oksana W (Daughter of Resident) published on 13 February 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My elderly father has now been at Hurst Hall Care Centre for three months and I have been visiting him on a regular basis. Consistently he says that he is happy there and that the staff treat him with kindness and respect and help make him as comfortable as possible. The place has a cheery sociable
atmosphere and seems to be well organised and professionally run. All the staff are angels. They deal with everyone's varying needs in a responsive, positive, caring way. My dad says they wash and shower him nicely and I've noticed that the residents are encouraged to get dressed and sit in one of the two lounges with the others. There are regular uplifting activities such as exercises, art and sometimes singers. The food is delicious, tasted some! and varied, my dad finds it tasty. Hurst Hall seems clean and tidy with no unpleasant odours. It has an excellent layout, all on one floor in a square shape with a central courtyard garden. Can't be easy working there but they have managed to make it pleasant.

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Review of

Hurst Hall Care Centre

from sarah s (Daughter of Resident) published on 6 January 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum came in June 2022, mum was not great due to a fall at home so mum was being assessed for full-time care, the care mum has received from June till December has been 100%. The carers can't do enough for her and mum was very well looked after 24 hours 7 days a week. Mum passed away on 14th December
2022 in the home. I was there with her and all the staff have looked after me too. even when I was taking dad to visit his wife, they are supportive of all the family members.
Thank you for all you have done.

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Review of

Hurst Hall Care Centre

from Brenda B (Daughter of Resident) published on 7 October 2022

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum had been in Hospital with knee problems. When fit to go home she was advised not to climb stairs for 2 weeks. Unfortunately, she doesnt have a downstairs toilet and we were due to go on holiday for most of that period. Mum suggested she would be happy to go into Hurst Hall for 2 weeks and this was
arranged for her.
She was greeted warmly by the staff and we were shown to her room. We were impressed with her room, clean, lots of space, TV and a wet room en suite. Lots of storage for clothes and personal possessions. While we were with her the staff explained all that would be happening, meal times etc.
Every day when we phoned her she said how caring, hard working and friendly all the staff were. She was very happy with the quality of the food. Her every request was immediately seen to. We were relieved that the home was so good and she was happy there as I had been very worried about leaving her. She says if she ever has to go there permanently she will be very happy.

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Review of

Hurst Hall Care Centre

from Pat D (Wife of Resident) published on 14 July 2022

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The resident himself has enjoyed himself and loved staying.
He has been very happy with all the care staff. My husband has been really looked after. I will always ask for Hurts Hall every time we require respite.

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Review of

Primrose Villa Care Home

from J M (Daughter of Resident) published on 23 April 2022

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Primrose Villa is a very friendly care home. Staff are extremely friendly and caring. The home has also benefited from a new manager who seems to be making a big difference. Everything is much more welcoming, especially externally.

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Review of

Primrose Villa Care Home

from Phyl H (Sister of Resident) published on 9 March 2022

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister has been in the care home for a few years now. Staff are very caring and know each resident by name. They know when my sister is having an off day. They keep me informed of any issues or concerns that have arisen with her. She is well cared for and clean. I find the staff very helpful and
caring of all residents.


A new manager has been appointed and she is revamping the premises, putting on activities for the residents. Plenty of changes for the better. It is a very caring home and would recommend this care home to anyone.


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Review of

Hurst Hall Care Centre

from J W (Son of Resident) published on 5 January 2022

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The acre home is very well run and very organised. Very clean and well-kept care home. I would recommend to others to stay here at Hurst Hall Care Centre.

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Review of

Hurst Hall Care Centre

from Alan M (Son of Resident) published on 14 October 2021

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother passed away on 25th September 2021, just to say thank you to all the staff and carers who looked after Mother these past 4+ years.

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Review of

Hurst Hall Care Centre

from J A (Daughter of Resident) published on 9 June 2021

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am pleased with the care given to our mum. She has been at Hurst Hall for nearly 2 years and the only problem was bathing and having her hair washed, as mum is very awkward she refused to have people/carers telling her it's time to have a bath, she is adamant she can manage it herself.

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Review of

Hurst Hall Care Centre

from Susan H (Daughter of Resident) published on 11 May 2021

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been resident at Hurst Hall for two years and on the whole is settled and happy. Despite a few teething troubles which were rapidly resolved I am on the whole happy with the care my mother receives. She is encouraged to maintain a level of independence whilst being supervised and monitored
in an unintrusive way. My only criticism would be that the management has changed frequently which is not good for the morale of the staff or indeed relatives looking for a strong line of leadership and a stable structure.

Reply from Diane Kerwin, Hospital Liaison Team Administrator at Hurst Hall Care Centre

Thank you for your review, we value all feedback as this helps us to improve our service where required. We really appreciate your positive comments regarding our home. It is unfortunate that during your Mother's stay at Hurst Hall there were a number of changes made to the management of the service. As I hope you will understand, managers leave for a variety of personal and professional reasons as was the case for Hurst Hall. However, the management team recognised these challenges and have supported the staff team alongside the Area Director. We will also share your positive feedback with the team at Hurst Hall.


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Review of

Hurst Hall Care Centre

from D K (Son of Resident) published on 7 May 2021

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely place, they look after my mum and dad, always very polite and get on very well with my mum and dad.

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Review of

Hurst Hall Care Centre

from Kym H (Daughter of Resident) published on 6 May 2021

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum is extremely well cared for and looked after. The staff are second to none and look after her brilliantly. She has improved with her mobility since entering the home. The improvement has been wonderful.

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Review of

Hurst Hall Care Centre

from Carol B (Daughter of Resident) published on 29 April 2021

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Thank you so much for allowing inside contact with mum. It has made such a difference to our whole family. Care staff have been fantastic over the last 12 months working under very difficult circumstances.

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