Diamond Care Homes in Lancashire | 5 Care Homes

Review of
Hulton Care Home
from N T (Son of Resident) published on 17 February 2025

Submitted via Postal Card • Report

Overall Experience

Mum has been in Hulton Care Home since June 2024. A 97-year-old lady with all her facilities. Her care has been of the highest quality and she really now feels totally at home.
Having her room recently decorated specifically to match her bedding etc, has been an added bonus.
Knowing she has the care

she needs 24 hours a day means everything.

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Review of
Clough House
from T D (Daughter of Resident) published on 12 February 2025

Submitted via Website • Report

Overall Experience

My dad moved in at the end of November and we, as a family, were worried as we didn't think he'd settle. Straight away, the staff looked after him and made a fuss of him to settle him in. Gave us reassurance with how he was during the week. We visit most days and are always welcomed. Dad always seems

settled and enjoys the food. There seems to be a few activities that the residents take part in each week and dad is encouraged to take part, which he needs. The staff really care about the residents and you can tell that when you visit. A lovely care home that feels like a home from home and has alleviated our worries about dad's care moving forward.

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Review of
Hulton Care Home
from J R (Cousin of Resident) published on 31 January 2025

Submitted via Postal Card • Report

Overall Experience

I visit on a fairly regular basis and invariably find the home to be welcoming, relaxed and friendly environment. Nothing is ever too much trouble for the staff and the residents all seem happy and well cared for. I am able to sit with my relative in a different area in the home, and join her at lunch

table if so requested. I have got to know the name of several residents and we enjoy a chat when I visit. There appear to be a wide range of activities and special events, such as Remembrance Day, Burns Night, Halloween etc. are all celebrated.

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Review of
Hulton Care Home
from L J (Daughter of Resident) published on 14 January 2025

Submitted via Postal Card • Report

Overall Experience

I popped into Hulton Care Home this morning with a card and chocolates for Christmas. It's almost two years since my mum was here but I still remember what they did for my mum and family during that time when she was here. It was so lovely to see those familiar faces and be welcomed in this morning,

even being given lunch!
Thank you Hulton staff for your continued care.

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Review of
Clough House
from C J (Daughter of Resident) published on 6 August 2024

Submitted via Website • Report

Overall Experience

My Mum was only with you a couple of months but we as a family couldn't fault the care and individual interaction you gave to her. Excellent care home for that homely and family feel. No matter what time we came the residents were always so happy and content.

Reply from Melissa Mann, Care Home Manager at Clough House

Thank you for your review, it was a pleasure to care for your mum. We wish you all the best.

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Review of
Langdales Care Home
from S A (Daughter of Resident) published on 22 April 2024

Submitted via Postal Card • Report

Overall Experience

My lovely mum had been staying at the Langdales Care Home for three years before sadly passing away in March 2024. All the staff at the Langdales are absolutely wonderful and should be proud of the work they do and the difference they make to the lives of the residents in their most vulnerable years.

I can't praise them highly enough, and their kindness and support will never be forgotten.

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Review of
Clough House
from L B (Daughter of Resident) published on 25 September 2023

Submitted via Website • Report

Overall Experience

Amazing place. All the staff are lovely, very caring and super friendly. My dad was there for just five weeks, but they literally helped him so much with lots of things he had going on. He didn’t want to leave at the end of his respite. They kept me in the loop always and nothing was ever too much trouble.

Thank you all.

Reply from Melissa Mann, Care Home Manager at Clough House

Hello and thank you for your kind words. We are glad your dad enjoyed his stay and we all wish him the best. Kind regards, Care Home Manager.

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Review of
Hulton Care Home
from Karen J (Sister-in-law of Resident) published on 13 September 2023

Submitted via Postal Card • Report

Overall Experience

This was my first visit and was pleasantly surprised at the setting and overall ambience. The home was light and airy and fixtures and fittings in good condition. There was an absence of a urine smell. On our way out there was an activity ongoing, a quiz to the sound of Motown. I am impressed.

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Review of
Clough House
from C S (Granddaughter of Resident) published on 28 March 2023

Submitted via Website • Report

Overall Experience

My Nan has lived at Clough House for a few years now and is always happy and speaks very fondly of all of the staff and the excellent care she receives. Support staff at Clough House consider every resident as family and they are treated with kindness, dignity and respect.
The home is always clean

and well-presented and the communal areas and private rooms are decorated with personal details and images of all of the residents.
Residents have a range of fun, games and activities every day, my nan's personal favourite is the karaoke days when she is up singing and dancing. Support staff post regular updates on social media and this has been so reassuring seeing my nan happy and enjoying herself, especially during the Covid lockdown times when we were unable to visit safely. Staff worked incredibly hard to prioritise the safety of the residents and maintain their emotional well-being during those times.
Every member of the staff is exceptional and I am grateful to each and every one of you.

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Review of
Clough House
from Lynn G (Daughter of Resident) published on 18 March 2023

Submitted via Website • Report

Overall Experience

I wish to highlight the excellent care given to my mother last year as she reached the end of her life. I have been very happy with the care given at Clough House throughout the pandemic and beyond. The staff were wonderful as Mum's health failed and they happily supported my decision for Mum to stay

at Clough House rather than be admitted to hospital, which was a huge relief to me. Their end-of-life care was fantastic, they looked after Mum as though she were their own mother and I was truly grateful for this. I highly recommend Clough House, it's a lovely place.

Reply from Melissa Mann, Care Home Manager at Clough House

Hello Lynn, thank you so much for your kind words. It was a pleasure to care for your mum. I will pass on your kind words to the staff.
Thank you.

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Review of
Fern Hill House Care Home
from S W (Daughter of Resident) published on 15 March 2023

Submitted via Postal Card • Report

Overall Experience

Overall experience, extremely satisfied. Staff keep us up to date on my dad's welfare etc. They are quick to help if we have any concerns. The residents have daily activities they can do which are very good (each day has different activities).

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Review of
Fern Hill House Care Home
from Pamela Y (Daughter of Resident) published on 15 March 2023

Submitted via Postal Card • Report

Overall Experience

My father went into Fern Hill House Care Home in December, receiving excellent care. The staff are patient and kind. We knew of Fern Hill House Care Home from past friends. Meals are good and there are activities if they want to join in. Cannot think of anything negative to say. They are all heroes.

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Review of
Clough House
from Carole J (Daughter of Resident) published on 15 March 2023

Submitted via Website • Report

Overall Experience

My mum moved to Clough House in August 2022 and was there for five months. I have to say her care was excellent all the staff were warm, friendly and obviously cared a great deal about their residents. Mum enjoyed the activities, singing, etc, that the staff organised. Family and friends that visited

were always made to feel welcome. I would thoroughly recommend Clough House.

Reply from Melissa Mann, Care Home Manager at Clough House

Hello thank you so much for your lovely review, we appreciate it.

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Review of
Hulton Care Home
from L C (Friend of Resident) published on 20 February 2023

Submitted via Website • Report

Overall Experience

Visited one of my eldest friends today. I have to say what a beautiful home. My friend said to me, it’s just like being at home. Lovely staff and great activities all week. I would recommend this home to any of my family and friends. If I needed a home this would be top of the list.

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Review of
Hulton Care Home
from Peter J (Son of Resident) published on 2 February 2023

Submitted via Postal Card • Report

Overall Experience

From us looking around Hulton Care Home we knew we wanted my mother to go nowhere else. Such a wonderful care home with amazing staff and management. My mother loves all of them as they love her. Shes not been as happy in such a long time so it goes without saying the carers and everyone involved in

this home they are doing a wonderful job. Taking her out for days, something she's not been able to do in a long while is fantastic. The home, rooms, food, laundry service, cleanliness, and carers are all exceptional and would recommend this home to anyone. Thank you all.

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Review of
Fern Hill House Care Home
from J R (Daughter of Resident) published on 8 December 2022

Submitted via Website • Report

Overall Experience

My mum point-blank refused to go into a home, but the managers convinced her to go down for fish and chips and she absolutely loved it. She ended up staying the weekend and now she's still there and refuses to come out. She loves every minute of it and the staff are so lovely and helpful. There are

things to do there, keep the residents entertained, which is good for my mum as she has Alzheimer's. She went on a trip to Blackpool and loved every single minute of it too. All we ever wanted was for Mum to be happy and we have found that in this home.

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Review of
Hulton Care Home
from P W (Wife of Resident) published on 11 November 2022

Submitted via Postal Card • Report

Overall Experience

The home is always clean and smelling fresh. The staff go out of their way to give the residents the food that they like.

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Review of
Hulton Care Home
from Sharon W (Father of Resident) published on 11 July 2022

Submitted via Website • Report

Overall Experience

My father was in respite at Hulton care, he went about 4 times a year, and now he’s a permanent resident, the people that look after my dad can’t do enough for him, he has freshly cooked meals for him everyday, and on the odd occasion they go out supermarkets to choose their own food.
There’s plenty

of entertainment and activities on throughout the week, barbecues if nice weather, even all the surrounding neighbours join in.
Was extremely hard when covid hit, but all the staff kept everyone safe and well, and I’m very greatful for all they did, was a long time not being able to see my dad face to face.
I would highly recommend Hulton Care, keep up the good work.

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Review of
Hulton Care Home
from Susan D (Daughter of Resident) published on 30 June 2022

Submitted via Postal Card • Report

Overall Experience

Hulton Care made my mum so welcome from the start, she loves it there. Residents are encouraged to treat it like home and nothing is too much trouble for them. All areas are homely, clean and bright. Daily activities include exercise, dance, singing, bingo, painting, baking, games and more. Parties

every couple of weeks with lovely decorations, games and even the odd tipple! Families are actively encouraged to visit, join in with parties bbq etc. All staff including management. carers, cleaner and especially the entertainer give 100% to provide excellent care support, safety, dignity and love to their residents. Well done!

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Review of
Waterside Care Home
from S C (Daughter of Resident) published on 22 June 2022

Submitted via Website • Report

Overall Experience

Mum went into Waterside in March 2022 and can’t believe how well she has settled in. She is so happy and we know she is safe. The staff are lovely and brilliant with Mum when we visit. It is a small, friendly and happy home and we are so grateful for all their hard work.

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Care Homes Owned by Diamond Care Homes in Lancashire

Diamond Care Homes Locations in Lancashire (5)

Diamond Care Homes Reviews in Lancashire (82)

Hulton Care Home

Clough House

Hulton Care Home

Hulton Care Home

Clough House

Langdales Care Home

Clough House

Hulton Care Home

Clough House

Clough House

Fern Hill House Care Home

Fern Hill House Care Home

Clough House

Hulton Care Home

Hulton Care Home

Fern Hill House Care Home

Hulton Care Home

Hulton Care Home

Hulton Care Home

Waterside Care Home

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