Chorley Road, Worthington, Standish, Wigan WN1 2XN
"My mother-in-law was a resident of Lakeside Care Home for 7 months. During this time, she received outstanding care, love and support from…" Read all 88 reviews
Lakeside Nursing and Residential Home is sat within 4 acres of mature gardens accessed via a tree lined driveway, Lakeside welcomes you with a grand entrance. Overlooking the beautiful Worthington Lake in Standish, the home provides specialist nursing… Read more about Lakeside Nursing & Residential Home
Worthington Lake, Chorley Road, Worthington Standish, Wigan WN1 2XN
"Our friend, a window and an only child with no children or siblings, sadly developed Alzheimer's disease. She asked me to be her support…" Read all 56 reviews
Worthington Lake is a new purpose-built, accredited Dementia care home in Wigan. Set within the beautiful Lancashire countryside, the home is tailored to state-of-the-art dementia care, both in design and culture. Worthington Lake Care home encourages… Read more about Worthington Lake Care Home
Stubbins Vale Road, Stubbins Vale, Ramsbottom, Bury BL0 0NP
"My mum has been in Lavender Hills Care Home for just over 6 months and she has settled in really well. The staff have been brilliant…" Read all 99 reviews
Lavender Hills is surrounded by breathtaking panoramic views in a luxury setting with each bedroom having a shower ensuite, providing the highest in residential care. The home is situated a short five minute journey from the M66 motorway junction providing… Read more about Lavender Hills Care Home
Norley Avenue, Pemberton, Wigan WN5 9LP
"When mom was admitted to Norley following a fall causing a broken hip, she was welcomed far more than her previous home. She was happier…" Read all 105 reviews
Norley Hall Care Home: A stunning purpose built care home located within a short drive from the M6 and central Wigan, Norley Hall offers amongst the most specialist and tailored dementia and residential care in the region. Benefitting from a substantial… Read more about Norley Hall Care Home
Millennium’s first home for those with advancing levels of dementia and nursing needs, the state-of-the-art Langtree Care home will join the Group’s four other homes in providing a deinstitutionalised setting which focuses on non-pharmacological approaches… Read more about Langtree Care Home
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Reply from Kathryn Rimmer, Registered Manager at Norley Hall Care Home
Your heartfelt words mean so much to us. We're truly honored to have been a part of your mum's journey and to have provided her with the care, dignity, and joy she deserved. Knowing that she was happy and well looked after means the world to us.Having you as a volunteer is a gift-we are so grateful for the kindness and love you bring to Norley Hall. Your dedication is a beautiful way to honor your mum's memory, and we are lucky to have you as part of our family.
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Reply from Kathryn Rimmer, Registered Manager at Norley Hall Care Home
Thank you so much for your kind words and heartfelt feedback. It means a great deal to us to know that your mum feels happy, settled, and well-cared for at Norley Hall. Our team is dedicated to providing the highest standard of care, ensuring our residents enjoy a comfortable and fulfilling experience.It's wonderful to hear that she enjoys the meals, activities, and entertainment we provide. Knowing that we bring you peace of mind is the greatest reward for our efforts. We are truly privileged to be part of her journey and to support her in making happy memories.Your appreciation will be shared with our team, who will be delighted to know their care and commitment are so valued. Thank you once again for your kind words and trust.
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Submitted via Website • Report
Reply from Kathryn Rimmer, Registered Manager at Norley Hall Care Home
Thank you so much for your kind words and for taking the time to share your experience. We're delighted to hear that your mum has settled in well at Norley Hall Care Home. It means a lot to us to know that you feel reassured and welcomed. Our team is dedicated to providing compassionate, person-centered care, and it's wonderful to hear that their efforts have made a positive impact. Please know that we're always here to listen and support both you and your mum. Your feedback is truly appreciated and will be shared with the entire team.
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Submitted via Postal Card • Report
Reply from Kathryn Rimmer, Registered Manager at Norley Hall Care Home
Thank you so much for your kind words and thoughtful feedback. It means the world to us to hear how happy and settled your mum is at Norley Hall. Our dedicated team takes great pride in providing compassionate care, delicious meals, and engaging activities to ensure our residents feel comfortable and valued.Knowing that your visits bring you peace of mind is truly rewarding for us. Your gratitude and support inspire us to continue doing our very best every day.Thank you once again for taking the time to share your experience. We feel privileged to care for your mum and be a part of her journey.
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Submitted via Website • Report
Reply from Kathryn Rimmer, Registered Manager at Norley Hall Care Home
Thank you so much for taking the time to share such a heartfelt and detailed review of your Mum's experience at Norley Hall Care Home. We are thrilled to hear that she has felt welcomed into our community from the very start, and that the care, attention, and support she has received have made a positive impact on her well-being.Our team is dedicated to providing personalised care, and it's incredibly rewarding to know that the variety of activities, the quality of the food, and the kindness of our staff have all contributed to her happiness and comfort. We are also so grateful for your kind words about our staff-they take great pride in ensuring that every resident receives the best possible care, and your feedback means a great deal to them.It's wonderful to hear that your Mum feels so at home here, and we will continue to strive to provide her with the highest level of care and support.
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Submitted via Website • Report
Reply from Kathryn Rimmer, Registered Manager at Norley Hall Care Home
Thank you so much for your kind words and for taking the time to share your experience with us. We are so pleased to hear that you are satisfied with the care and service your Mum is receiving at Norley Hall Care Home. Our team works hard to ensure that all residents are well cared for, and it's wonderful to know that this has made a positive impact on both you and your Mum.We pride ourselves on providing a welcoming, supportive environment, and it's great to hear that you've experienced kindness and helpfulness during your visits. We are also glad to know that any issues you've encountered have been addressed promptly and to your satisfaction.Thank you again for your trust in us. We remain committed to ensuring your Mum continues to receive the highest level of care, and we appreciate your continued support.
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Submitted via Website • Report
Reply from Kathryn Rimmer, Registered Manager at Norley Hall Care Home
Thank you so much for your kind words and for recognising the dedication of our team. It's truly heart-warming to hear that your mother is happy, settled, and receiving the care and support she deserves. Ensuring our residents are engaged and stimulated through our robust activity schedule is something we take great pride in. We understand your concerns regarding the third-party top-up fees. As a predominantly private care home, we strive to maintain the highest standards of care, ensuring our residents enjoy a comfortable, safe, and enriching environment. Unfortunately, due to the current challenges in social care funding, there remains a significant shortfall in the contributions we receive. The top-up fees help us bridge this gap, allowing us to retain our dedicated, experienced staff and continue offering the quality of care that our residents and families expect and deserve. Please don't hesitate to reach out if you'd like to discuss this matter in more detail. Thank you.
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Reply from Gail Howard, Manager at Lakeside Nursing & Residential Home
Thank you for your lovely words. Your mother-in-law was a lovely lady, and always very thankful.
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Submitted via Postal Card • Report
Reply from Gail Howard, Manager at Lakeside Nursing & Residential Home
Thank you for your lovely feedback. We hope you are doing well at home.
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Reply from Kim Jones, Registered Manager at Worthington Lake Care Home
Thank you for your review, we are so pleased your mum is happy in her new home.
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Reply from Kala Morton, Registered Manager at Lavender Hills Care Home
Thank you for your kind words. They will be passed along to the staff.
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Reply from Gail Howard, Manager at Lakeside Nursing & Residential Home
Thank you for your lovely words, I will pass this on to our dedicated team. Roy is a true gentleman and a delight to care for. He enjoys his trips out and his TV.
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Submitted via Website • Report
Reply from Kala Morton, Registered Manager at Lavender Hills Care Home
Thank you for your kind words. They will be passed along to the staff.
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Submitted via Website • Report
Reply from Kala Morton, Registered Manager at Lavender Hills Care Home
Thank you for your kind words. They will be passed along to the staff.
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