Care Homes Owned by Belong Ltd

9.9 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Belong Ltd
A home for life, a home for living.

A sense of belonging is fundamental to goals at Belong. It wants customers to feel at home in the villages, with all the security, contentment and fulfilment that the word ‘home’ signifies.

A listening organisation

Belong is a values-based organisation, founded on a vision that older people have the right to enjoy the same community belonging and richness of experience that they have always known. Staff take the lead from customers and seek constant feedback on what staff can do better through ‘listening to the experts’ surveys, regular well-being reviews and forums for relatives and customers.

A pioneering approach

20 years of experience as a care operator informs the ambition to offer a radically different alternative to the host of existing care settings. As one of the early pioneers of the ‘household’ model for people with dementia and a drive for innovation and excellence has earned Belong recognition and accolades in the industry, but most importantly from customers.

Not-for-profit

It is a charitable organisation whose first priority will always be to offer a higher quality of life and a higher quality of personal care, regardless of how complex your needs may become.

Caring communities

Belong villages are a place where privacy and community go hand-in-hand, offering intimate and natural settings where you can build meaningful and long-term relationships with other residents, employees and visitors. By opening facilities to the wider community, Belong villages promote diversity and integration, welcoming all age groups, creating a place where children can play, families can unwind and you can receive the support and respect that you deserve.

Belong Ltd Locations (9)

 

9 Care Homes and Extra Care Housing owned by Belong Ltd

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Belong Wigan

Millers Lane, Platt Bridge, Wigan WN2 5DD 

10 131 reviews
"This year has started as last year ended. Great staff, all friendly and reliable. Really dedicated to their work and make my husband feel…"   Read all 131 reviews
Location Type Care Home

Belong Wigan, the town’s hugely popular village in Millers Lane, offers outstanding facilities and support and a vibrant programme of community events. Belong Wigan offers 54 self-contained apartments for independent living in Jasmine and Honeysuckle… Read more about Belong Wigan

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • 67 Rooms from £1,605 / week
Belong Crewe

Brookhouse Drive, Crewe CW2 6NA 

9.9 115 reviews
"My husband moved into Belong Crewe just over 3 weeks ago. After being diagnosed with dementia 7 yrs ago we have struggled at home,…"   Read all 115 reviews
Location Type Care Home

Belong Crewe is rated ‘outstanding’ by the Care Quality Commission (July 2023), and brings the very latest in care and facilities for older people into the heart of Crewe. The community village offers 12 self-contained apartments for independent living… Read more about Belong Crewe

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Sensory Impairment
  • 67 Rooms from £1,670 / week
Belong Chester

36 City Road, Chester CH1 3AD 

9.9 28 reviews
"After speaking to 63 homes in the northwest and visiting 23 I came across Belong. These homes are head and shoulders above any homes I've…"   Read all 28 reviews
Location Type Care Home

Belong Chester opened its doors on 18th July 2022; located in the heart of the city, adjacent to its historic canal, the inter-generational community provides world-leading dementia and nursing care, with 24-hour support available across six extended… Read more about Belong Chester

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • 75 Rooms from £1,755 / week
Belong Atherton

55 Mealhouse Lane, Atherton, Manchester M46 0EU 

9.9 78 reviews
"When I and my relatives visited our resident, we were greeted with a pleasant welcome and whatever time, day or night we arrived. We…"   Read all 78 reviews
Location Type Care Home

Belong Atherton is a vibrant community village on Mealhouse Lane bringing the very latest in care and facilities for older people into the heart of the town. The village hub is open to the public and includes a popular licensed bistro, hair salon,… Read more about Belong Atherton

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Sensory Impairment
  • 73 Rooms from £1,605 / week
Belong Morris Feinmann

178 Palatine Road, Didsbury, Manchester M20 2UW 

9.9 59 reviews
"Mum spent 6 yrs in an Independent Apartment at Belong until a Stroke in 2023 when she moved into the Care home. She has spent the last 18…"   Read all 59 reviews
Location Type Care Home

In the vibrant community village in South Manchester there boasts state-of-the-art facilities and high-quality nursing and dementia care. It has already attracted attention as an award-winning facility and is rated 'good' by the Care Quality Commission… Read more about Belong Morris Feinmann

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • 74 Rooms from £1,885 / week
Belong Warrington

Loushers Lane, Latchford, Warrington WA4 6RX 

9.9 85 reviews
"My mother was placed into Belong Warrington for a period of respite. The staff could not have been better, so attentive and experienced.…"   Read all 85 reviews
Location Type Care Home

Belong Warrington is a community care village, boasting a vibrant village centre, with facilities including a bistro, hair salon, exercise studio, function room and therapy rooms, which are open to the public daily. It offers a number of care services… Read more about Belong Warrington

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • 73 Rooms from £1,635 / week
Belong Newcastle-under-Lyme

Lower Street, Newcastle-under-Lyme ST5 2RS 

9.8 67 reviews
"We were undecided as to whether my uncle needed a full-time care placement or whether he was still able to stay at home with carers…"   Read all 67 reviews
Location Type Care Home

Belong Newcastle-under-Lyme provides 24-hour nursing and dementia care facilities for 72 residents in six households and 28 apartments for independent living, along with a range of community facilities. It boasts an extensive village centre including… Read more about Belong Newcastle-under-Lyme

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • 74 Rooms from £1,540 / week
Belong Macclesfield

Kennedy Avenue, Macclesfield SK10 3DE 

9.7 112 reviews
"My wife has better social interactions than if at home. Her personal care is handled better. She is given good loving care, which I think…"   Read all 112 reviews
Location Type Care Home

Belong Macclesfield offers 18 self-contained apartments for independent living and six supported ‘households’ with modern en-suite bedrooms and open plan lounge and kitchen areas. Each Belong village encompasses a vibrant hub for community activities,… Read more about Belong Macclesfield

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 72 Rooms from £1,885 / week
Belong Wigan

Sherwood Court, Wigan WN2 5DD 

Location Type Extra Care Housing

Belong Wigan offer a variety of modern, 21st century living spaces suitable for people with a wide range of personal needs and situations. For more independent individuals or couples, moving to Belong offers the opportunity to start your new life… Read more about Belong Wigan

Belong Ltd Reviews (675)

9.9
Belong Ltd has a Group Review Score of 9.9 (9.868) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Belong Ltd must have a Review Score.

Overall Experience

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Review of

Belong Morris Feinmann

from Mark L (Son of Resident) published on 4 April 2025
Overall Experience  Overall Experience 5.0 out of 5

Mum spent 6 yrs in an Independent Apartment at Belong until a Stroke in 2023 when she moved into the Care home. She has spent the last 18 mths in 24/7 care until her passing recently.
The Building is modern and well equipped, it has every possible facility, and a vast array of activities to keep residents
engaged and entertained. The care my Mum received especially in the later stages of her life was 2nd to none, the staff are totally dedicated to the welfare and support of residents, building strong relationships, and becoming not just carers, but their best friends and confidants. They continually go above and beyond, even coming in on their days off when Mum was approaching the end of life to comfort her and us. I could not have asked for more for my Mum, she was in the best possible place for her needs, and such a loving and caring environment.
The Management are always available and responsive, and know each resident needs inside out.
Nowhere better in my opinion.

Reply from Carolyn Ball, General Manager at Belong Morris Feinmann

Thank you so much for taking the time to post this incredibly moving feedback. Please accept our condolences; it was a privilege to care for your mum and it is crucial to us that we make people's time with us as special and positive as possible. It will mean a great deal to our village teams to read your comments and I will ensure they are shared with everyone. Thanks again.


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Review of

Belong Crewe

from Sarah P (Wife of Resident) published on 3 April 2025
Overall Experience  Overall Experience 5.0 out of 5

My husband moved into Belong Crewe just over 3 weeks ago. After being diagnosed with dementia 7 yrs ago we have struggled at home, especially in the last 2 yrs. It was a very difficult decision to make and we looked at a lot of care homes. I am so relieved that we chose Belong Crewe and they were able
to take him. It is a fantastic place and the carers are all amazing. The household concept makes a big difference in it feeling more like a home environment. The ethos of belong and how they understand dementia is fantastic and exactly what we were looking for. It is a very welcoming place and I also feel very comfortable when visiting him. I would 100% recommend Belong.

Reply from Caroline Anthony, General Manager at Belong Crewe

Thank you for submitting such a very kind review. We are delighted to hear your experience has been so positive and that you are so happy with your husbands care and your decision. Thanks again for choosing Belong Crewe; it's a pleasure to have welcomed you both to our Belong family.


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Review of

Belong Chester

from David H (Son of Resident) published on 28 March 2025
Overall Experience  Overall Experience 5.0 out of 5

After speaking to 63 homes in the northwest and visiting 23 I came across Belong. These homes are head and shoulders above any homes I've seen. When a place came up in Chester I was so happy to get my mum settled in. My mum has dementia so has some special ist requirements which I'm confident are
being catered for. Modern, clean, great activities and staff!

Reply from Caroline Ray, General Manager at Belong Chester

Thank you for taking the time to submit such wonderful feedback. We aim to maintain high standards at Belong Chester; we are so delighted to hear this has been your experience and that you are happy and confident that your Mum's needs are being met. I will make sure your kind words are passed to the village team.


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Review of

Belong Crewe

from Lyn C (Wife of Resident) published on 27 March 2025
Overall Experience  Overall Experience 5.0 out of 5

My husband has just moved into Belong Crewe. The staff are really friendly, lovely place with things going on all the time. Very clean. Very supportive. So far so good.

Reply from Caroline Anthony, General Manager at Belong Crewe

Thank you very much for taking the time to provide this feedback, which is valued by all the team. We are delighted to hear that your Husband's experience at Belong Crewe has been so positive so far and that you are happy with your choice and support given.


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Review of

Belong Crewe

from K M (Niece of Resident) published on 25 March 2025
Overall Experience  Overall Experience 5.0 out of 5

The staff are amazing - very caring, nothing is too much trouble. They are extremely patient, even when short staffed at times, and have some challenging residents. My aunt has dietary needs and they persevere even when she refuses drinks and food. The home provides activities most days and sends out
a monthly calendar of upcoming events. These include multigenerational sessions which my aunt greatly enjoyed having been a primary teacher. This was one of the reasons for choosing this home and its CQC rating. As a family we are very pleased with the care she receives at Belong.

Reply from Caroline Anthony, General Manager at Belong Crewe

Thank you for submitting such a kind review. We are delighted to hear your experience with Belong Crewe is such a good one. It's a pleasure to have your Aunt with us and we are so pleased that she is enjoying being involved in our activities and receiving such good care.


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Review of

Belong Crewe

from G P (Son of Resident) published on 21 March 2025
Overall Experience  Overall Experience 5.0 out of 5

My mum has now been at Belong, Brookhouse Drive, Crewe for 12 months and I am extremely pleased that we chose this care home. The permanent staff have provided quality personal care and made sure mum is supported both physically and emotionally. This week on getting back from an A&E visit at 4.30am
a member of staff was waiting with a wheelchair and two of them helped her get settled and into bed with good humour and care. The food is also very good. I also appreciate the detailed notes uploaded throughout the day to the relative gateway website which keeps me well updated. All much appreciated.

Reply from Caroline Anthony, General Manager at Belong Crewe

Thank you for taking the time to provide this lovely feedback. We are delighted to know that your mum is happy at Belong Crewe and our team are providing a friendly, homely and welcoming environment, with the best care. It means a great deal to us all to know that their dedication is making a real impact and is so appreciated.


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Review of

Belong Crewe

from Christine J (Wife of Resident) published on 20 March 2025
Overall Experience  Overall Experience 5.0 out of 5

My husband has been in Belong for two years and three months. Over that time he has been cared for exceptionally well. I have never had to worry about anything. There are a wonderful range of activities to engage in and relatives are welcome as part of the Belong family.
Family can also find information
of their loved one's day to day activities and wellbeing every day.
As time passes and the resident's needs increase, so does the monitoring and care both day and night. I'm so glad I chose Belong Village. I would recommend it unreservedly to anyone who needs somewhere safe and welcoming for a family member.

Reply from Caroline Anthony, General Manager at Belong Crewe

Thank you for such lovely feedback. We are overjoyed to hear your husband is happy with us and receiving exceptional care. It is also good to know that you feel a part of our Belong Crewe family and I will make sure your review is passed on to the village team.


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Review of

Belong Crewe

from D Q (Daughter of Resident) published on 20 March 2025
Overall Experience  Overall Experience 5.0 out of 5

My dad moved into Belong from another home, his mental being was very low at this time, since being at Belong he has put a little bit of weight on, he was very thin,, he watches tv in the communal lounge & occasionally takes himself to another house & sits with other people, the staff take good care
of him & have a bit of a banter with him, which he likes, the home is very clean & very welcoming, relatives can visit anytime; you don't have to make an appointment.Dad does not take part in a lot of the activities, he's a bit on the quiet side & wont mingle, hopefully he will do in the future, as the staff are always putting on a full timetable of activities, I have my lunch with him 2/3 times a week in The Bistro, family occasionally join us, the food is lovely with plenty of choice, overall very happy with Belong, management & staff.

Reply from Caroline Anthony, General Manager at Belong Crewe

Thank you for taking the time to submit such wonderful feedback. We aim to maintain high standards at Belong Crewe; we are so delighted to hear this has been your experience and that your Dad is feeling settled and improving since joining us. I will make sure your kind words are passed to the village teams.


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Review of

Belong Wigan

from Jean H (Wife of Resident) published on 5 March 2025
Overall Experience  Overall Experience 5.0 out of 5

This year has started as last year ended. Great staff, all friendly and reliable. Really dedicated to their work and make my husband feel content. Belong is the best experience for residents and family.

Reply from Gill Menguy, Area Manager at Belong Wigan

Thank you very much for taking the time to provide this lovely feedback, which is valued by all the team. We are delighted to hear that your Husband's experience at Belong Wigan has been so positive, and trust that it will continue to be so.


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Review of

Belong Crewe

from Chris T (Resident) published on 26 February 2025
Overall Experience  Overall Experience 5.0 out of 5

My wife has been in the hospital for an operation, for medical reasons I have stayed for 2 weeks. I could not have been looked after better in the Ritz hotel. It has been a pleasure to talk to your staff, and have interesting conversations with the residents. Some have known me for many years as a councillor
and my work in Crewe Railway works. Many thanks.

Reply from Caroline Anthony, General Manager at Belong Crewe

Thank you very much for taking the time to provide this lovely feedback. It means a great deal to the team here and we are so pleased to hear you have been so happy and well looked after, in Belong Crewe.


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Review of

Belong Warrington

from Janet R (Daughter of Resident) published on 14 February 2025
Overall Experience  Overall Experience 5.0 out of 5

My mother was placed into Belong Warrington for a period of respite. The staff could not have been better, so attentive and experienced. The household set up is really excellent, the rooms are great and the bistro facility is first class.

Reply from Barry Devine, General Manager at Belong Warrington

Thank you for such lovely feedback. We are overjoyed to hear your mother was happy with us and we were thrilled to have her join our Belong family. I will make sure your review is passed on to the entire team.


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Review of

Belong Chester

from Heather K (Daughter of Resident) published on 14 February 2025
Overall Experience  Overall Experience 5.0 out of 5

We are a family who work in various positions in 'healthcare' and have very high expectations. We had numerous recommendations by colleagues.
To the important stuff, the care is phenomenal. I take Mum's washing home. If Mum was not toileted regularly I would know. She eats with gusto, beautiful food
made from scratch, she had lost over a stone in hospital. She'll definitely put that back on watching her eat today!
I asked Mum a couple of days ago, "Just between the two of us, what do you think?" She said, "It will never be home but the staff are all lovely, nothing is too much and I feel safe." Not bad for eleven days and I'm sure she'll feel more at home as time goes on.
The progress that she has made emotionally is so wonderful to see. 'Church' today was a huge achievement and so important. The staff were so invested in making it happen.
The Bridgegate team (you're amazing), thank you.

Reply from Caroline Ray, General Manager at Belong Chester

Thank you very much for taking the time to provide this wonderful feedback. It means a great deal to the team here and we are so pleased to hear that your mum is interacting and being well cared for at Belong Chester. We'll make sure we share this amazing review with the whole team.


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Review of

Belong Macclesfield

from Anthony G (Husband of Resident) published on 31 January 2025
Overall Experience  Overall Experience 5.0 out of 5

My wife has better social interactions than if at home. Her personal care is handled better. She is given good loving care, which I think more than compensates for her deprivation of liberty. For me to give this level of support 24/7 would have been daunting.

Reply from Cheryl Davies, General Manager at Belong Macclesfield

Thank you very much for taking the time to provide this great feedback. It means a great deal to the team here and we are so pleased to hear that your wife is interacting and well cared for at Belong Macclesfield.


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Review of

Belong Newcastle-under-Lyme

from John A (Nephew of Resident) published on 31 January 2025
Overall Experience  Overall Experience 5.0 out of 5

We were undecided as to whether my uncle needed a full-time care placement or whether he was still able to stay at home with carers attending on a regular basis throughout the day. We visited a couple of homes prior to going to visit Belong and the difference between the facilities was as clear as night
and day. Belong has a lovely, family feel to it, the staff are all extremely lovely and have made my uncle feel welcome. We initially booked him in for a four-week respite stay and he has settled in so well, both he and I felt that he was better off staying in there full-time. The way the houses are set up is ideal, there is familiarity for dementia sufferers and the staff are always the same, meaning both the residents and the staff get to know each other well which is extremely helpful. A big shout out to all the team in Friarswood House for making my uncle feel so welcome.
Instead of feeling like a care home, it feels like a home where care is given.

Reply from Josephine Mollison, General Manager at Belong Newcastle-under-Lyme

Thank you for such lovely feedback. We are overjoyed to hear your uncle is happy with us and we are thrilled to have him join our Belong family. I will make sure your review is passed on to the entire Friarswood House team.


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Review of

Belong Warrington

from L M (Daughter of Resident) published on 30 January 2025
Overall Experience  Overall Experience 5.0 out of 5

My mum came into respite seven days ago and has settled in very well. I have found all the staff very friendly and professional and know that my mum is being looked after and is safe. We have eaten in the bistro every day and the food is excellent and very good value for money.

Reply from Barry Devine, General Manager at Belong Warrington

Thank you very much for this lovely review. We really appreciate you taking the time to provide it and our village team will be delighted to hear that your mum is settled and happy and you are enjoying our services.


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Review of

Belong Macclesfield

from T M (Daughter of Resident) published on 29 January 2025
Overall Experience  Overall Experience 4.0 out of 5

I visit every six weeks or so and find the staff extremely friendly and helpful. I'm recognised, which is lovely, and generally offered a drink. Usually, Dad is comfortable and happy, well cared for. He is often asleep.
There have been occasions when I have not known the staff because they were agency
staff and I have found them less interested and caring but this time has been better.

Reply from Cheryl Davies, General Manager at Belong Macclesfield

Thank you for taking the time to provide this review and we are delighted to hear that our care team are supporting your Dad well. We greatly appreciate your valuable feedback and continuously look at ways we can improve. We will share your comments with the village management team for further review.


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Review of

Belong Macclesfield

from S C (Son of Resident) published on 29 January 2025
Overall Experience  Overall Experience 3.0 out of 5

Excellent social interaction however some of the basic standards of care required, e.g. personal hygiene, ensuring clothing that clearly needs washing is washed and ensuring basic hygiene items are always in every room.
This was during Christmas but the standards should not be allowed to slip.
This
is not typical - for the past two years, we have been extremely satisfied with everything Belong has done.

Reply from Cheryl Davies, General Manager at Belong Macclesfield

Thank you for taking the time to submit your review of Belong Macclesfield. We are happy to hear that you are overall happy with the service provided. However, we take your additional comments seriously and remain committed to maintaining and investing in high-quality services and facilities. We will share your feedback with the village management team.


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Review of

Belong Chester

from Debbie D (Sister of Resident) published on 28 January 2025
Overall Experience  Overall Experience 5.0 out of 5

My sister is a resident at Belong Chester, she is very happy here and well looked after and cared for, I am personally very happy with Belong and staff. She enjoys all the activities and singing in the choir and also being with the nursery children.

Reply from Caroline Ray, General Manager at Belong Chester

Thank you so much for your positive review on the support provided at Belong Chester. We are delighted to hear your sister is so happy and engaged and that you feel she is well cared for.


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Review of

Belong Warrington

from Valerie F (Friend of Resident) published on 28 January 2025
Overall Experience  Overall Experience 5.0 out of 5

My dear friend went into Belong after a fall at home, she had previously attended there for day care. known as experience days, which she loved, the staff were so warm and caring with her and myself, nothing was too much trouble so it was a given that Belong was a place that I knew she would be cared
for with warmth and understanding and that nothing would be to much trouble for them. My friend had a fall at home and this was the deciding factor for her to go as a resident. The manager made this process as easy as possible, both for her and myself, as these decisions are never easy to make. She has settled well into her household due to care from all the staff and she loves her room which is beautiful like a first-class hotel. Every member of staff in this care facility has a lovely disposition and will go out of their way to make everyone feel comfortable and welcome. It also has a really lovely bistro with quality food that residents and visitors can have food or a coffee and chat.

Reply from Barry Devine, General Manager at Belong Warrington

Thank you for taking the time to submit your review of Belong Warrington. We are so touched by your kind words, and will aim to keep our services to such high standards. We are delighted to hear that your friend is so settled and happy and I will ensure that your feedback is shared with all the team.


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Review of

Belong Crewe

from Terry R (Son of Resident) published on 28 January 2025
Overall Experience  Overall Experience 5.0 out of 5

We have always been very happy with Mum being with you at Belong. The staff are excellent, friendly and always keep us informed of any issues with Mum. Mum isn't the easiest resident but the team at Britannia in Crewe manages Mum caringly and very professionally. They are translated through all family
members who visit. Thank you from all of us.

Reply from Caroline Anthony, General Manager at Belong Crewe

Thank you for your positive review on the support provided at Belong Crewe. We do our best to understand every customer and it is a pleasure to have your mum with us. I will share your feedback with the Britannia House team.


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Awards / Recognitions (21)

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Frequently Asked Questions about Belong Ltd

How many Care Homes does Belong Ltd own?

Belong Ltd own 8 Care Homes.

Which Belong Ltd Care Homes have the highest review score?

Belong Wigan, Belong Crewe & Belong Chester have the highest review score.