Belong Ltd in Greater Manchester | 4 Care Homes

Review of
Belong Wigan
from Jean H (Wife of Resident) published on 5 March 2025

Submitted via Postal Card • Report

Overall Experience

This year has started as last year ended. Great staff, all friendly and reliable. Really dedicated to their work and make my husband feel content. Belong is the best experience for residents and family.

Reply from Gill Menguy, Area Manager at Belong Wigan

Thank you very much for taking the time to provide this lovely feedback, which is valued by all the team. We are delighted to hear that your Husband's experience at Belong Wigan has been so positive, and trust that it will continue to be so.

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Review of
Belong Wigan
from Dawn R (Daughter of Resident) published on 22 January 2025

Submitted via Website • Report

Overall Experience

Belong Village, Wigan has provided faultless care to my mum since she moved into a household about six months ago. The 24/7 presence of the care staff is highly reassuring and every carer takes their responsibilities seriously, getting to know the residents individually by spending time with them to

understand and cater for each person's needs. The standard of care is very high and medical support is available if necessary in the form of onsite nursing staff. Fresh meals are produced three times a day within the household, to a high standard: all dietary needs are catered for and staff are flexible so Mum always gets food, even if she misses a mealtime. A convivial atmosphere is encouraged by the carers and Mum has made new friends and revived old connections since living at Belong Wigan, much to her benefit. A huge effort is put into the provision of meaningful and fun activities, including trips out in the minibus. I highly recommend this home and can't thank staff enough.

Reply from Gill Menguy, General Manager at Belong Wigan

Thank you very much for taking the time to provide us with this lovely feedback. Our team work really hard to ensure a friendly, homely and welcoming environment and we are so pleased to hear that your mum is so settled and happy at Belong Wigan. It means a great deal to our village team to know that this is appreciated and I will share this with them.

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Review of
Belong Wigan
from Diane C (Niece of Resident) published on 22 January 2025

Submitted via Website • Report

Overall Experience

My auntie has been on Cedar Household for over a year now. We couldn't be happier with her care and without doubt, this is the best nursing care in our area.
When we visit, it is like being part of a big family and we feel at home. Every member of staff is so friendly, welcoming and helpful.
If, in

the future, I need a nursing home, I would choose Belong Wigan.

Reply from Gill Menguy, General Manager at Belong Wigan

Thank you for submitting such a kind review. We are delighted to hear your experience with us has been such a good one and that your auntie feels so at home and well cared for. Thanks again for choosing our Belong Wigan family.

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Review of
Belong Atherton
from Margaret N (Wife of Resident) published on 9 January 2025

Submitted via Postal Card • Report

Overall Experience

When I and my relatives visited our resident, we were greeted with a pleasant welcome and whatever time, day or night we arrived.
We consider his care to be exemplary.
As well as his physical needs, his spiritual needs were attended to, resulting in him receiving the last sacrament from our priest

and thereby, assuring us of his place in heaven.

Reply from Nicola Johnstone, General Manager at Belong Atherton

Thank you so much for taking the time to post this incredibly moving feedback. It was a privilege to support your husband and it is crucial to us that we make people's time with us as special and positive as possible and to meet every need that we can. It will mean a great deal to our village teams to read your comments and I will ensure they are shared with everyone. Thanks again.

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Review of
Belong Wigan
from Rob W (Respite Resident) published on 6 January 2025

Submitted via Website • Report

Overall Experience

I needed one week respite at short notice following the sudden closure of the place where I normally go. I was so lucky to find this excellent nursing home that could accommodate me in Laurel House. I was a little nervous, with it being my first stay, but I need not have worried as the care and attention

I received from all the staff was second to none. I use a ceiling track hoist at home for transfers and here they used a very comfortable mobile hoist which was perfect.
I had a very spacious, modern room with a profile bed and air mattress. It also had a TV, fitted wardrobes, desk, cupboards and walk-in wet room.
Laurel House, like the other five 'houses' at Belong, only has eleven residents which made the lounge and dining area very cosy and homely.
The food was very good both in the 'house' and also in the bistro on the ground floor.
I really enjoyed my respite week and will definitely be going back in the near future. I would have no hesitation in recommending this wonderful place.

Reply from Gill Menguy, General Manager at Belong Wigan

Thank you for taking the time to submit such wonderful feedback. We aim to maintain high standards at Belong Wigan; we are so delighted to hear this has been your experience and that you would be more than happy to return to us and felt so comfortable during your respite stay. I will make sure your kind words are passed to the village team.

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Review of
Belong Wigan
from Janet F (Daughter of Resident) published on 23 December 2024

Submitted via Website • Report

Overall Experience

My father moved into Elm in March of this year. The care team on this household are excellent and look after him very well. The manager and the staff in all other areas of the home are also very good, friendly and caring. The home is very clean and the facilities are excellent. The activities provided

are good and the residents are encouraged to participate. Having visited a number of care homes in the area, this is definitely the best.

Reply from Gill Menguy, General Manager at Belong Wigan

Thank you for submitting such a kind review. We are delighted to hear your experience with Belong Wigan has been a good one. It's a pleasure to have your father with us. I will ensure that your feedback is shared with all of our teams.

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Review of
Belong Wigan
from Gail H (Niece of Resident) published on 6 December 2024

Submitted via Website • Report

Overall Experience

My auntie moved to Elm at the end of March this year, she has dementia and Parkinson's.
The care team on Elm are amazing and have wonderful with my auntie helping her to settle in, it feels like she's part of a family rather than being in a care home.
The carers are fabulous along with the cleaning

team.
It's a huge relief to me to know she's happy safe and well looked after, thank you to everyone at Belong Wigan, you're hard work, dedication and empathy don't go unnoticed.

Reply from Gill Menguy, General Manager at Belong Wigan

Thank you for taking the time to provide this lovely feedback. We are delighted to know that your auntie is happy at Belong Wigan and that the dedication of all of our Elm House team, is making such a welcome difference to her wellbeing.

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Review of
Belong Morris Feinmann
from S F (Daughter-in-law of Resident) published on 24 October 2024

Submitted via Website • Report

Overall Experience

The home is bright, clean and airy with excellent facilities. The staff are friendly, caring and professional to both residents and visitors. My father-in-law is very comfortable and happy here and we feel confident about the care he receives.

Reply from Carolyn Ball, General Manager at Belong Morris Feinmann

Thank you very much for this lovely review. We really appreciate you taking the time to provide it and our Belong Morris Feinmann team will be delighted to hear that your father-in-law is settled and happy.

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Review of
Belong Morris Feinmann
from Martin C (Son of Resident) published on 24 October 2024

Submitted via Website • Report

Overall Experience

My dad spent the last eighteen months of his life at Belong Morris Feinmann, after moving in there when his dementia became too difficult to manage at home. The care and love he received was wonderful. Staff who genuinely care about the people they care for in a safe and really well-managed environment.

We couldn't have been happier with the care Dad received. So much so that my mum is a resident there as well now.

Reply from Carolyn Ball, General Manager at Belong Morris Feinmann

Please accept our condolences; it was a privilege to care for your dad and we are pleased to know that he was so loved and cared for during his time here. It is now our great pleasure to be able to take care of your mum. Thank you for taking the time to submit your review and we will ensure your kind words are shared with the team at the village.

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Review of
Belong Morris Feinmann
from Michelle C (Daughter of Resident) published on 24 October 2024

Submitted via Website • Report

Overall Experience

My mum was not very well and I can not praise the staff enough for their care and the compassion they showed Mum.
Even when the doctor wanted Mum admitted to hospital, I preferred her to be cared for in familiar surroundings with lovely people that really knew her.
I would not want her to be anywhere

else.
Thank you Belong Morris Feinmann.

Reply from Carolyn Ball, General Manager at Belong Morris Feinmann

Thank you so much for taking the time to post this incredibly moving feedback. It was a privilege to support your mum and it is crucial to us that we make people's time with us as special and positive as possible. It will mean a great deal to our Belong Morris Feinmann teams to read your comments and I will ensure they are shared with everyone. Thanks again.

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Review of
Belong Wigan
from G O (Daughter of Resident) published on 10 September 2024

Submitted via Website • Report

Overall Experience

My father has been in Belong Wigan for nearly three years before he very sadly passed away. The care home is excellent, from the receptionists who are welcoming and knowledgeable to the bistro staff who are friendly and provide excellent food.
The care, love and support my father received in Cedar

House was fabulous. My father suffered from dementia and at first, he was very active but displayed classic symptoms of sundowning in the evenings. He liked to arrange tables and chairs in the home which was sometimes annoying but the staff were always on hand to divert his attention.
In his last year, Dad lost the ability to walk and he became "grumpy". He hated having to be hoisted into a wheelchair or turned to be changed. This did not put the staff off, they continued to do their best for Dad.
The staff at Cedar House made our family feel part of the household - they looked after us and gave us emotional support in the challenging times.
I would highly recommend Belong as a care home.

Reply from Gill Menguy, General Manager at Belong Wigan

Please accept our sincere condolences; it was a privilege to care for your father and we are pleased to know that he received such care, love and support during his time here. Thank you for taking the time to submit your review and we will ensure your kind words are shared with the team at the village

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Review of
Belong Wigan
from A A (Daughter of Resident) published on 2 September 2024

Submitted via Postal Card • Report

Overall Experience

Mum was in Willow House for a year. The staff prioritised her wishes and well-being at every stage of her illness. She was always treated with dignity and kindness and during her end-of-life stage, Mum was given outstanding care, beyond what we would expect. Willow House is a home to the residents and

always felt homely, very clean and everyone was very well cared for. All staff gave highly professional care. Thank you.

Reply from Gill Menguy, General Manager at Belong Wigan

Please accept our condolences; it was a privilege to care for your mum and we are pleased to know she was happy during her time here. Thank you for taking the time to submit your review and we will ensure your kind words are shared with the Willow House team at the village.

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Review of
Belong Atherton
from R P (Friend of Resident) published on 30 August 2024

Submitted via Website • Report

Overall Experience

The atmosphere at Belong Atherton was welcoming and everywhere was clean. There was a distinct lack of uniforms, which made the home seem more like a real home and less like an institution. We particularly liked the fact that we could have a meal with our friend in the bistro and that she had a card

to pay for food, which again mirrored how she would pay in a cafe. Her room had a balcony and the bed was a good size. So often in care homes, the beds are single size, which, when one has been in a situation of having a partner, and a double or larger bed, is difficult to adjust to. Our friend had been helped with her walking and was using a frame. Our dog was also welcomed and this was important to our friend. All together an uplifting experience.

Reply from Nicola Johnstone, General Manager at Belong Atherton

Thank you very much for taking the time to provide us with this valuable feedback. Our team work really hard to ensure a friendly, homely and welcoming environment and maintain high standards at all times. It means a great deal to our Belong Atherton team to know that this is appreciated and that you enjoy spending time in the village with your friend.

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Review of
Belong Wigan
from Amanda E (Daughter of Resident) published on 19 August 2024

Submitted via Website • Report

Overall Experience

Everyone at Belong provides a first-class service to both residents and to their families. The household staff, in particular, are really caring, and nothing is too much trouble. The food provided is varied and nutritious. The en-suite rooms are clean, spacious and well-equipped.

Reply from Gill Menguy, General Manager at Belong Wigan

Thank you so much for taking the time to post this feedback. We aim to maintain high standards in all areas at Belong Wigan; we are so delighted to hear this has been your experience and will convey your feedback to all of our team.

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Review of
Belong Wigan
from A B (Daughter of Resident) published on 12 August 2024

Submitted via Website • Report

Overall Experience

Mum and Dad were both residents of Belong at the same time. The staff did everything they could to make their stay as comfortable as possible. The carers and nurses were brilliant. Special mention to the manager who helped me resolve many difficult situations involving other agencies. She was very comforting

and compassionate with me at a very difficult and emotional time.

Reply from Gill Menguy, General Manager at Belong Wigan

Thank you so much for taking the time to post this incredibly moving feedback. It was a privilege to support your mum and dad and it is crucial to us that we make people's time with us as special and positive as possible. It will mean a great deal to our village teams to read your comments and I will ensure they are shared with everyone. Thanks again.

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Review of
Belong Morris Feinmann
from Jo H (Daughter of Resident) published on 6 August 2024

Submitted via Website • Report

Overall Experience

My dear mum lived happily here for the last six years. She was cared for with dignity, respect and genuine affection throughout this time and particularly during the awful COVID period when the wonderful team became her substitute family, giving us regular updates and peace of mind that she was content.

The home is clean and well-maintained. Purpose-built and comfortable.
The activities team are kind and enthusiastic, putting a lot of thought into making the residents' time happy and fun.
The management is extremely approachable and diligent. Any concerns are dealt with promptly and professionally, no matter how small. They really care.
During the last few weeks of her life, when Mum was on end-of-life care, the home was superb. Nurses are on hand at all times and ensured Mum was comfortable and pain-free. All staff showed their love and support for Mum at this difficult time and were there for me and my family too. I am so grateful to them all.

Reply from Carolyn Ball, General Manager at Belong Morris Feinmann

Please accept our condolences; it was a great privilege to care for your mum and we are pleased to know that she received such dignity and respect and that she was happy during her time here. Thank you for taking the time to submit your review and we will ensure your kind words are shared with the team at the village.

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Review of
Belong Morris Feinmann
from R T (Son of Resident) published on 17 July 2024

Submitted via Website • Report

Overall Experience

The care and support for my mother and our family have been fantastic throughout her time at Belong over the last three years. During her last few weeks, when her health deteriorated, the staff went above and beyond our expectations in the level of love and care shown to all of us. I cannot recommend

them highly enough. We are very grateful for all the support we received.

Reply from Carolyn Ball, General Manager at Belong Morris Feinmann

Please accept our condolences; it was a privilege to care for your mother and we are pleased to know she was happy during her time here with us. Thank you for taking the time to submit your review and we will ensure your very kind words are shared with the team at the village.

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Review of
Belong Wigan
from Amy S (Daughter of Resident) published on 3 July 2024

Submitted via Website • Report

Overall Experience

Our mum and dad didn't have much of a retirement together. Dad passed from MND at 68, then Mum was diagnosed with Alzheimer's six years later aged 73. After some time using home care, we thought Mum deserved the best and so found her a place at Belong.
It's a wonderful place, doesn't look like a typical

care home, more like a hotel.
It's spotlessly clean and tidy, inside and out. The staff are amazing and care for Mum so well.
We're so happy to have found the perfect place!

Reply from Gill Menguy, General Manager at Belong Wigan

Thank you for leaving such a kind review of Belong Wigan. We are so happy to hear that your mum is cared for so well and that you have found the perfect place. Our team work really hard to ensure a friendly and welcoming environment. It means a great deal to our village team to know that this is appreciated.

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Review of
Belong Wigan
from Dave W (Son of Resident) published on 18 June 2024

Submitted via Website • Report

Overall Experience

Many thanks to all of the carers, nurses, and management staff at Belong Wigan, for their outstanding care for my Dad, especially during the last few months when his health deteriorated before his recent passing at the start of Jun'24. We are very appreciative of everything that was done for my Dad,

and also for the amazing levels of support and sensitivity that was shown to our family during the last few weeks of his life.

Reply from Gill Menguy, General Manager at Belong Wigan

Please accept our condolences; it was a privilege to care for your dad and we are pleased to know that we were able to provide such support during his time here to you all. Thank you for taking the time to submit your review and we will ensure your kind words are shared with the team at the village.

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Review of
Belong Wigan
from Kath P (Daughter of Resident) published on 12 June 2024

Submitted via Website • Report

Overall Experience

The village is amazing and feels like a hotel. The carers must be trained to a high standard because everyone is amazing. My mum moved into nursing care in Nov she is so happy and the staff on Laurel House and the nurses have been so feelful and explain everything so clearly. Thanks everyone who makes

Belong so different.

Reply from Gill Menguy, General Manager at Belong Wigan

Thank you so much for taking the time to post this lovely feedback. We aim to maintain high standards at Belong Wigan; we are so delighted to hear this has been your experience and that your mum is happy. We will pass your kind words on to the entire team.

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Care Homes Owned by Belong Ltd in Greater Manchester

Belong Ltd Locations in Greater Manchester (4)

Belong Ltd Reviews in Greater Manchester (267)

Belong Wigan

Belong Wigan

Belong Wigan

Belong Atherton

Belong Wigan

Belong Wigan

Belong Wigan

Belong Morris Feinmann

Belong Morris Feinmann

Belong Morris Feinmann

Belong Wigan

Belong Wigan

Belong Atherton

Belong Wigan

Belong Wigan

Belong Morris Feinmann

Belong Morris Feinmann

Belong Wigan

Belong Wigan

Belong Wigan

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