29 High Peak Street, Moston, Manchester M40 3AT
290/292 Dickenson Road, Longsight, Manchester M13 0YL
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Reply from Ayshea Domun, Marketing Manager at Moston Grange Nursing Home
We would like to extend our sincere apologies. If you would like to make a formal complaint, please do so using our complaints procedure via one of the following options: - By contacting the service on 0161 219 1300 asking to speak to the Registered Manager- By writing to the Registered Manager at Moston Grange Care Home, 29 High Peak Street, Newton Heath, Manchester, M40 3AT.- By contacting Equilibrium Healthcare through the contact tab on the website (www.equilibriumhealthcare.co.uk/contact)
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Submitted via Website • Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Submitted via Website • Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Submitted via Website • Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Submitted via Website • Report
Reply from Lisa-Marie hutchinson, Manager at Oakland House
Thank you for the positive feedback and taking the time to write a review. The team and myself find that your brother's care is important to us and your involvement with us.
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Submitted via Website • Report
Reply from Lisa-Marie hutchinson, Manager at Oakland House
Thank you for your kind words and the positive feedback received regarding the care of your brother. It is really important to me as a manager and to our team that your brother and yourself are central to his care. Oaklands will always be a home for him.
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Treated with Dignity
Food & Drink
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