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Care Home Owned by Four Seasons Health Care Group in Bristol

9.6 Group Review Score (the average from all locations with a review score)
  • Care Home Owned by Four Seasons Health Care Group in Bristol

Only the locations & reviews in Bristol for Four Seasons Health Care Group are showing below.

View the details of all 46 locations (with 3195 reviews) owned by Four Seasons Health Care Group

Four Seasons Health Care Group Locations in Bristol (1)

 

1 Care Home owned by Four Seasons Health Care Group in Bristol

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Bishopsmead Lodge Care Home

Vicarage Road, Bishopsworth, Bristol BS13 8ES 

9.7 50 reviews
"My dad passed away at the care home. During his brief illness, he was cared for and supported by caring staff. We know, as a family, Dad…"   Read all 50 reviews
Location Type Care Home

Bishopsmead Lodge Care Home is a home in the Bishopsworth area of Bristol. The care home provides personalised care to match the needs of each individual. The home is in a quiet residential area overlooking Kings Head Lane park and the local cricket… Read more about Bishopsmead Lodge Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Short Term/Respite
  • Palliative Care
  • 51 Rooms

Four Seasons Health Care Group Reviews in Bristol (50)

9.6
Four Seasons Health Care Group has a Group Review Score of 9.6 (9.624) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Four Seasons Health Care Group must have a Review Score.

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Review of

Bishopsmead Lodge Care Home

from V S (Daughter of Resident) published on 12 December 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad passed away at the care home. During his brief illness, he was cared for and supported by caring staff. We know, as a family, Dad was in good hands, safe and respected. Everyone played a massive part in caring for him during his final couple of weeks.
Care home staff work so hard. The job they
do is a lifeline for so many families. We will be eternally grateful to Bishopsmead Lodge Care Home.

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Review of

Bishopsmead Lodge Care Home

from Lyn K (Wife of Resident) published on 14 October 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband, who has Parkinson's and dementia, went into Bishopsmead Lodge Care Home to give me a break. I checked out eight/ten other places but on visiting Bishopsmead, I immediately knew this was the right place. They were so friendly. The place was spotless. He was in a nicely decorated room with
everything he wanted. He enjoyed his stay. Food, care, personal hygiene facilities were great. Nursing staff perfect. Highly recommend.

Reply from Maisie Lawrence, Marketing Assistant at Bishopsmead Lodge Care Home

Thank you for sharing such a lovely review! At Bishopsmead Lodge, we are committed to creating a supportive and welcoming environment for all residents, so it is wonderful to hear that your husband enjoyed his stay. Thank you for your recommendation and we look forward to seeing you again soon.


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Review of

Bishopsmead Lodge Care Home

from Denise S (Daughter of Resident) published on 18 September 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care given to my family member was wonderful, very caring and compassionate. The care given to the family, the same. The support to us all was amazing. From the cleaning staff up to the managers, all amazing. Mum made them smile and they made mum smile and sing. They all made mum's funeral easier
with their care and support.

Reply from Maisie Lawrence, Marketing Assistant at Bishopsmead Lodge Care Home

Thank you for your lovely feedback and for taking the time to share your experience at Bishopsmead Lodge Care Home. We are very sorry to hear of your loss and offer our deepest condolences to you and your family during this difficult time. Our team is dedicated to providing not only high quality care to our residents but also extending that support to their loved ones. It is lovely to know that we were able to bring smiles and comfort to your mum during her time with us. Please take care, and don't hesitate to reach out if there's anything more we can do to support you.


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Review of

Bishopsmead Lodge Care Home

from K D (Daughter of Resident) published on 13 September 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was only in the home for 2 weeks but the level of care she received was excellent, all of the staff involved with mum's care were second to none.
One member of staff in particular I cannot thank enough for all she tried, to keep mum comfortable in her remaining few hours, the care and compassion
she showed mum and to me was amazing which I will never forget.

Reply from Maisie Lawrence, Marketing Assistant at Bishopsmead Lodge Care Home

Thank you for your lovely feedback about Bishopsmead Lodge Care Home, we truly appreciate all of your kind comments about our team. We are incredibly sorry to hear of your loss and we offer our deepest condolences to you and your family. It is heartening to hear that you felt your mum was treated with great care and dignity, especially in her final moments. If there is anything more we can do, please do not hesitate to get in touch.


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Review of

Bishopsmead Lodge Care Home

from I G (Daughter of Resident) published on 20 August 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff looked after Mum as if she was their Mum.
They were caring, kind and patient.
They were kind and helpful and looked after the family 100%.

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Review of

Bishopsmead Lodge Care Home

from Jonathan B (Grandson of Resident) published on 15 August 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Have nothing but exceptional things to say about Bishopsmead Lodge Care Home, my grandmother, my queen, is happy again, fulfilled and happy, thank God. Lovely staff through and through, from the management through to all the caring, lovely staff who work there. A+ residential home, full of love and
reflects, wish them all the best always.

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Review of

Bishopsmead Lodge Care Home

from Richard L (Son of Resident) published on 16 May 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very grateful for the excellent care my father received at Bishopmead Lodge. Both management and staff were very good at caring for him and it's nice to know he was happy and well looked after in his last days.

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Review of

Bishopsmead Lodge Care Home

from J T (Wife of Resident) published on 7 March 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Absolutely everyone at Bishopsmead Lodge have been wonderful. They have welcomed me into their community which has helped me so much to accept my limitations. Every aspect of our needs have been met and I will never forget their kindness and warmth, every single one of them.

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Review of

Bishopsmead Lodge Care Home

from K F (Sister of Resident) published on 29 February 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

I am satisfied Mum is looked after as well as expected, especially with her disabilities. The staff I encounter are very patient and nice towards her and she tells me that she is contented. It was her birthday today and I like the way her room was decorated and the carers made an effort to celebrate
her day. I make as many visits as I can, together with my sister, and I'm sure Mum is happy here so keep up the good work.

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Review of

Bishopsmead Lodge Care Home

from Lesley P (Daughter of Resident) published on 16 November 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Took my mum out of one home and placed her in here. I am so happy that I did. Mum is so well looked after by all the carers, the food is amazing - she, herself, is very happy here. The staff, from the manager, admin, cleaners, laundry, activities, cooks and all the carers are lovely. I leave and know
Mum is in good hands.

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Review of

Bishopsmead Lodge Care Home

from C D (Daughter of Resident) published on 29 June 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Our thanks for the care given to Mum. The women who sort out her laundry and keep her room and loo clean and fresh are wonderful. These lovely ladies are friendly and chatty and we really appreciate their care.
The carers are supportive of Mum and seem to know what she wants and how best to approach
her.
Our thanks too to all the admin staff who deal with our concerns and make us feel welcome.

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Review of

Bishopsmead Lodge Care Home

from R H (Daughter of Resident) published on 11 May 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father was at Bishopsmead Lodge in April 2023 for end-of-life-care. The staff were all amazing with him and us, the relatives. They were always very caring, friendly and considerate. The food looked nice and edible and the rooms all looked clean and have an individual homely feel to them.

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Review of

Bishopsmead Lodge Care Home

from Michael W (Son of Resident) published on 27 March 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum seems very happy and more lucid than she did in a previous home.

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Review of

Bishopsmead Lodge Care Home

from Kim W (Daughter of Resident) published on 16 February 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are all very lovely and friendly and caring, this includes the cleaning and laundry team. My experience of this home is very good and I would recommend it to others.

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Review of

Bishopsmead Lodge Care Home

from Shirley B (Sister of Resident) published on 16 February 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

What a care home. The care was absolutely amazing. The dedication of everyone was outstanding.
The care my sister had was 110%, she wanted for nothing. She was there for end-of-life care and we could not have wished for any more of the care she had. The staff are amazing and very special people to
do that job. We were also looked after as well.

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Review of

Bishopsmead Lodge Care Home

from John C (Son-in-law of Resident) published on 5 October 2022

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I think the staff go over and above their job description. The impromptu disco was excellent. Thanks again for taking care of my wife's mother.

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Review of

Bishopsmead Lodge Care Home

from Xenia R (Daughter of Resident) published on 28 September 2022

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely to see such a happy and fun caring facility. You can tell that the residents are well looked after and the staff make them feel really at home.

Reply from Katie Barnett, Marketing Administrator at Bishopsmead Lodge Care Home

Thank you, Xenia, for your feedback following your recent experience at our home. We are happy to learn it has been a positive one. We appreciate you taking the time to let us know how we are doing. Have a wonderful day.


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Review of

Bishopsmead Lodge Care Home

from Brenda M (Friend of Resident) published on 22 September 2022

Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Welcoming and friendly.

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Review of

Bishopsmead Lodge Care Home

from P K (Brother of Resident) published on 1 September 2022

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother has been here for 5 weeks on assessment. We are extremely impressed with the care he has been given. The staff are very friendly, understanding and nothing is too much trouble for them.

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Review of

Bishopsmead Lodge Care Home

from Suzanne M (Daughter of Resident) published on 30 August 2022

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am extremely pleased with the service and care provided by all the team/staff at the care home. My dad is a resident here and is very happy and comfortable. It is very clean and tidy whenever I visit, and the staff always have a smile on their faces. Thank you all so much for all you do to keep my
dad comfortable. Unfortunately, the only lift they have is broken and when my mum visits, it's just a little difficult for her to climb the stairs, but she insists on climbing.

Reply from Katie Barnett, Marketing Executive at Bishopsmead Lodge Care Home

Thank you, Suzanne, for letting us know how we are doing at Bishopsmead Care Home. The care and well-being of every resident is our number one priority, and it is rewarding to have such positive feedback about how we are doing. We are pleased to say that the lift is now fixed and apologies for any inconvenience this caused. Take care.


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Awards / Recognitions (3)

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