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Care Homes Owned by Four Seasons Health Care Group in Durham

9.6 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Four Seasons Health Care Group in Durham

Only the locations & reviews in Durham for Four Seasons Health Care Group are showing below.

View the details of all 46 locations (with 3195 reviews) owned by Four Seasons Health Care Group

Four Seasons Health Care Group Locations in Durham (5)

 

5 Care Homes owned by Four Seasons Health Care Group in Durham

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Barrington Lodge Care Home

Berkshire Place, St Andrews Way, Bishop Auckland DL14 6XX 

9.6 52 reviews
"Very happy with the care. My uncle is only new to the home and is well looked after by all staff. It is a very friendly home and residents…"   Read all 52 reviews
Location Type Care Home

Barrington Lodge Care Home is found in Bishop Auckland, County Durham, in a central location close to local amenities. The team there help enable people of all abilities to live their lives as fully and independently as possible, supported by a friendly… Read more about Barrington Lodge Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • 70 Rooms
Redwell Hills Care Home

St Ives Road, Leadgate, Consett DH8 7SN 

9.6 47 reviews
"My Sister and I have nothing but praise for the Staff of Redwell Hills Care Home. They are always cheerful and willing to help with any…"   Read all 47 reviews
Location Type Care Home

Redwell Hills Care Home is located near Consett in Leadgate and is close to shops, public transport and amenities. The service provides residential care for people who need support with everyday activities such as washing, dressing or eating, as well… Read more about Redwell Hills Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Younger Adults
  • 50 Rooms
Hollie Hill Care Home

Durham Road, Stanley DH9 6QZ 

9.5 74 reviews
"It's like a home from home. Staff all like family. Dad is very happy and loved. Couldn't ask for more.…"   Read all 74 reviews
Location Type Care Home

Hollie Hill Care Home is located in Stanley in County Durham. This purpose built care home provides residential, nursing and dementia care for the frail elderly and for those requiring dementia care and support. The home also offers short stays or… Read more about Hollie Hill Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • 62 Rooms
Abigail Lodge Care Home

Gloucester Road, Delves Lane, Consett DH8 7NJ 

9.3 73 reviews
"My mother recently stayed at Abigail Lodge Care Home after a slip in the bedroom. She was very delicate and weary after the slip and was…"   Read all 73 reviews
Location Type Care Home

Abigail Lodge Care Home is located in Delves Lane, Consett and is close to shops, amenities, public transport and the M1 motorway link. Consett town centre is less than one mile away. This purpose-built care home provides nursing and social care for… Read more about Abigail Lodge Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • 60 Rooms
Brockwell Court Care Home

9 Cobden Street, Consett DH8 6AH 

9.2 36 reviews
"My mother stayed at Brockwell Court Care Home for respite due to myself and my partner going on holiday. This was the second time she had…"   Read all 36 reviews
Location Type Care Home

Brockwell Court Care Home is located in the centre of Consett, Durham, and is ideal for getting around easily. The home is very relaxing with bright, airy spaces throughout. Outdoors, the home has a landscaped garden which offers peace and quiet for… Read more about Brockwell Court Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • 75 Rooms

Four Seasons Health Care Group Reviews in Durham (282)

9.6
Four Seasons Health Care Group has a Group Review Score of 9.6 (9.624) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Four Seasons Health Care Group must have a Review Score.

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Review of

Redwell Hills Care Home

from P C (Son of Resident) published on 14 March 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Sister and I have nothing but praise for the Staff of Redwell Hills Care Home.
They are always cheerful and willing to help with any problems we may have had.
My Mother has been a resident since July 2024 and they made her feel welcome from day one and continue to look after her really well.
She
is 102 (103 in March) and is very content with everything that the staff do for her.

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Review of

Hollie Hill Care Home

from N S (Wife of Resident) published on 26 February 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Myself and my husband recently came to Hollie Hill Care Home. Only negative comment I would make is that there aren't enough permanent caring staff, too many temporary staff, many who did not know the residents. I think an increase is a must to retain staff, I would recommend Hollie Hill to friends
etc.

Reply from Claire Cole, Marketing Assistant at Hollie Hill Care Home

Thank you for taking the time to let us know about your experience with Hollie Hill. We're so glad to know that you would recommend to friends and that the majority of your experience has been positive. We recognise consistency of care staff supports the best care and positive outcome for our residents. We are working towards eliminating agency care staff where possible, and over the last 3 months we have seen a reduction of 50% of use of agency carers. Agency care staff have been essential in the current national crisis affecting retention in health and social care and want our relatives friends and families to know that every effort is made to ensure agency staff receive an agency induction delivered by the care team who know our residents the best as well as making sure that agency staff in the main work / buddy with an existing, core member of the Hollie Hill team. Thank you for your time, and have a lovely day.


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Review of

Redwell Hills Care Home

from M T (Friend of Resident) published on 30 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Visited a friend I had not seen in a while, and it was very refreshing to see the progress they had made since transferring to the home. Can clearly see they are very well cared for, nothing is too much to ask for staff are very accommodating and friendly. The food looked delicious, management were
very approachable and took the time to listen.

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Review of

Barrington Lodge Care Home

from Mark D (Nephew of Resident) published on 30 January 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy with the care. My uncle is only new to the home and is well looked after by all staff.
It is a very friendly home and residents are always happy, my uncle has settled into his new home really well.

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Review of

Abigail Lodge Care Home

from J P (Respite Resident) published on 30 January 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I moved into the home for respite care and it has been good. I cannot single anyone out as all of the staff have been good to me.

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Review of

Redwell Hills Care Home

from Deborah M (Sister of Resident) published on 30 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother moved into the care home in December 2024. I was very anxious about the move as this was very different from what my brother was used to. I need not have worried, the care is excellent and the staff go above and beyond to ensure that every resident is happy and well cared for. There are different
social events and my brother has even been baking with the staff. I could not have imagined that anything like this would be possible and am delighted. The manager always greets you with a smile and will listen and answer any questions you might have. The staff engages with the residents very well and have already come to know my brother's likes and dislikes. He has settled well and now calls Redwell Hills his home. I will be eternally grateful to everyone who has made this move a good experience for my brother and myself. Thank you.

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Review of

Abigail Lodge Care Home

from Francis D (Son of Resident) published on 30 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother recently stayed at Abigail Lodge Care Home after a slip in the bedroom. She was very delicate and weary after the slip and was welcomed at Abigail for six weeks of respite by friendly staff who made her very comfortable. They allowed us to bring in her own chair and TV to make to room more
homely. As she has special dietary needs the staff at Abigail made every effort with her diet. I always found every staff member courteous to her and enjoyed spending time with her. I would highly recommend this care home.

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Review of

Abigail Lodge Care Home

from J C (Daughter of Resident) published on 16 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mam's first Christmas at Abigail Lodge Care Home and what a lovely time she's had. The staff have certainly made her and my Christmas special. It's not easy having loved ones away from the family celebrations but it's been made a lot less heartbreaking for the family with the staff at Abigail and the
joy they give. Many thanks to everyone involved in Mam's care.

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Review of

Abigail Lodge Care Home

from Carole P (Resident) published on 16 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I find Abigail Lodge Care Home great, the staff are wonderful, very polite and always there when you need them and always on time with medication. I really enjoyed the food that I received every day and there is always plenty of choice. The activities team always have a great selection of entertainment
including fairs and outside entertainment, movie days and Christmas parties. They always make sure they keep residents up to date with what is going on. Laundry is fantastic, clothes are always washed, ironed and put away in the wardrobe. Overall can't fault anything within Abigail Lodge. Really enjoyed my short time here and would definitely recommend it to friends and family.

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Review of

Abigail Lodge Care Home

from Mark S (Son of Resident) published on 16 January 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad went to Abigail Lodge Care Home for end-of-life care, he was only in residence for less than a week. The staff treated my dd with sensitivity, dignity and care, he and I were looked in on repeatedly to check on my dad and any needs we may have had. I could see as my dad began to deteriorate it
affected the staff as it did me. When my dad passed the staff were there for me, I couldn't have asked for any more than what they did. Thank you to all at Abigail Lodge.

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Review of

Abigail Lodge Care Home

from G E (Son of Resident) published on 19 December 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been a resident at Abigail Lodge for almost 2 years and I have been very happy with all aspects of her care. The most important part of any care home is the staff and the staff at Abigail Lodge are excellent - professional, friendly, welcoming and always helpful. My mother is always treated
with respect and dignity and the care assistants do a brilliant job in a very demanding and stressful environment. Abigail Lodge is usually full of chatter and laughter and Mum has always appreciated the time that the staff have taken to chat to her. The kitchen staff do a tremendous job and the food is well presented and looks really tasty. The Activities staff also do a brilliant job and there is always something going on to try and occupy/entertain the residents. The staff are always ready to answer any questions and are straight on the telephone if there are any issues with Mum. Abigail Lodge is not a modern building and would benefit from a little refurbishment but it is the staff and the level of care which are most important!

Reply from Claire Cole, Marketing Assistant at Abigail Lodge Care Home

Thank you for your comments about your recent experience at Abigail Lodge Care Home. Our residents' well being is our main priority and it is great to hear that you were so pleased with the quality of our care. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.


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Review of

Abigail Lodge Care Home

from M H (Wife of Resident) published on 9 December 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Main concern - meals and lack of variety. Considering my husband is vegetarian he very rarely is given vegetables. Not given a balanced healthy diet.
Does not use facilities as bedbound so can't comment/rate this. Also, the same for activities. Not being placed in a chair on a daily basis and also
not being showered on a regular basis. My husband has Alzheimer's and cancer and is waiting for his hearing aids and on occasions, care staff have snapped at him which has upset my husband and family.

Reply from Hannah Burke, Marketing Executive at Abigail Lodge Care Home

Thank you for your comments. We appreciate you taking the time to provide feedback and letting us know how we are doing. All of our staff are committed to providing the best possible care for our residents and we are disappointed to hear that you feel this has not been the case. Our menus are created with input from our residents, reflecting their likes and dislikes. We use food passports to capture any specific dietary requirements or preferences. In addition to our twice-yearly surveys, we hold regular meetings with residents where they can raise concerns or share feedback on the menus with our chef. We take all comments seriously and would welcome you to contact the home manager to discuss your concerns in more detail. Thank you.


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Review of

Abigail Lodge Care Home

from S R (Daughter of Resident) published on 4 December 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mam is in this home and has got the same care assistants who look after her, they do an excellent job. She laughs and smiles with them, they make her feel at home. Activities are amazing, the women who do this are amazing, they get her singing and doing things, l try to join in as much as l can.

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Review of

Redwell Hills Care Home

from Sharon B (Aunt of Resident) published on 28 November 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunty has been in the home for the last eight months and she is treated with dignity and respect at all times. Staff are all friendly and go out of their way for the residents.

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Review of

Redwell Hills Care Home

from Ellie C (Daughter of Resident) published on 28 November 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have found the care for my mum outstanding. She is always treated with respect and all the staff are lovely. She enjoys joining in with activities and socialising with other residents. The home has also recently been refurbished which gives it a clean environment. I would definitely recommend to others.

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Review of

Barrington Lodge Care Home

from Glen N (Son of Resident) published on 28 November 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Fantastic place for my dad knowing he is getting the care he so deserves from hardworking, caring staff that go above and beyond.

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Review of

Abigail Lodge Care Home

from B S (Niece of Resident) published on 28 November 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Aunt receives a high standard of care and is clearly settled and happy in her surroundings.
She is included in activities and particularly enjoys holding small animals during pet visits.
I feel supported by staff who are always helpful and pleasant.

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Review of

Abigail Lodge Care Home

from A W (Resident) published on 21 November 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Quite good.

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Review of

Abigail Lodge Care Home

from William R (Resident) published on 21 November 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The home is well kept and in good condition and is well decorated.

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Review of

Redwell Hills Care Home

from Adrian K (Son of Resident) published on 1 November 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Everyone is so friendly and helpful. I'm a nurse myself and I'd be proud to work with their team. My mam is well looked after and the staff has built good relationships with her. Nothing is a chore, and everyone is accommodating.

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Awards / Recognitions (3)

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