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Care Home Owned by Four Seasons Health Care Group in Glasgow City

9.6 Group Review Score (the average from all locations with a review score)
  • Care Home Owned by Four Seasons Health Care Group in Glasgow City

Only the locations & reviews in Glasgow City for Four Seasons Health Care Group are showing below.

View the details of all 46 locations (with 3195 reviews) owned by Four Seasons Health Care Group

Four Seasons Health Care Group Locations in Glasgow City (1)

 

1 Care Home owned by Four Seasons Health Care Group in Glasgow City

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Burlington Court Care Home

3 Stepps Road, Glasgow G33 3NH 

9.6 57 reviews
"My mother has been in the home for more than 2 years. I have always found the staff helpful and friendly - the home is clean and she is…"   Read all 57 reviews
Location Type Care Home

Burlington Court Care Home can be found in Queenslie, Glasgow. The home is a lovely, purpose-built, refurbished 90-bed home which provides various types of care. The team provides dementia care - whether this be assistance with everyday tasks or… Read more about Burlington Court Care Home

  • Care Provided
  • Nursing
  • Older Person Care
  • Dementia
  • Palliative Care
  • 90 Rooms

Four Seasons Health Care Group Reviews in Glasgow City (57)

9.6
Four Seasons Health Care Group has a Group Review Score of 9.6 (9.624) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Four Seasons Health Care Group must have a Review Score.

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Review of

Burlington Court Care Home

from G C (Son of Resident) published on 6 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been in the home for more than 2 years. I have always found the staff helpful and friendly - the home is clean and she is well cared for.

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Review of

Burlington Court Care Home

from N M (Daughter of Resident) published on 27 February 2025

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Friendly caring staff in the unit. Staff always friendly and go over and above.
Good food and different snacks available. Entertainment staff have variety in what they do. Decorations amazing at Christmas and parties. Put on by staff excellent. More care in putting personal laundry away.

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Review of

Burlington Court Care Home

from J A (Sister of Resident) published on 6 February 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy with the care my sister gets and the staff keeps informed of everything that's going on. I feel my sister is very well looked after by the staff and really happy with food and snacks that she gets also the activities are amazing for her she's definitely well settled no complaints whatsoever.

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Review of

Burlington Court Care Home

from Fiona M (Daughter of Resident) published on 6 February 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy with the level of care my mother receives at dementia unit within Burlington Court Care Home. The standard of care is high with extremely committed and kind staff. She enjoys her meals and constant supply of tea and biscuits. Activities such as bingo are regular and entertainment such as
outside singers are also a regular occurrence.

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Review of

Burlington Court Care Home

from James A (Son of Resident) published on 31 October 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad is a resident of the home and is happy in here the staff are very good with him and they are very friendly and very attentive nothing seems to be a problem for them and they make all the family feel welcome.

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Review of

Burlington Court Care Home

from Carol S (Sister of Resident) published on 31 October 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Carers and nursing staff are very nice and helpful could not do enough to make my sister feel comfortable, she ate her meals started to put weight on first time in six years, could not recommend this place enough staff always made my sister welcome and even when myself and sister came to visit her.

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Review of

Burlington Court Care Home

from David R (Son of Resident) published on 23 October 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Based on only two weeks since my mother became a resident, we are as happy as can be expected, given the short time.
I look forward to visiting here.

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Review of

Burlington Court Care Home

from Lynn I (Granddaughter of Resident) published on 25 July 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Came to visit my husband's grandfather and the staff were lovely. They took my granddaughter into the garden with her grandfather to plant seeds which she loved. The staff were very approachable and involved all the service users it was a lovely place to visit.

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Review of

Burlington Court Care Home

from R M (Son of Resident) published on 16 July 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad is very well looked after by people who care about him.
We don't live close to the home but are always kept informed about Dad.
The staff are always friendly and approachable and are keen to listen to our requests.

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Review of

Burlington Court Care Home

from Edward S (Son of Resident) published on 16 July 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been here since March 2018. She has been well looked after and I/we could not be more grateful for the love and care she has been shown. The staff are very attentive and always friendly and positive. It is difficult to put into words just how much we appreciate how mum is looked after. Thank
you doesn't really say it enough, but thank you.

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Review of

Burlington Court Care Home

from Marion I (Daughter of Resident) published on 16 July 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care my dad receives is great and he likes the carers and the activities the girls do with the residents are fantastic. My dad enjoys all the activities and my mum also joins in when she is up visiting. The staff are great with my mum as well.

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Review of

Burlington Court Care Home

from H F (Daughter of Resident) published on 25 June 2024

Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

My mother was admitted to the home for intermediate care in March 2024 following a stay in hospital. I left the word care out as I had never seen any care administered. She had been there for 3 days when we discovered she had a broken wrist. We all know accidents happen but it's unforgivable that for
over 48hrs not one staff member noticed this. I am guessing no personal care was given over that period as if it had they would have seen this injury as it would have been very hard to miss. As bad as the wrist incident was it was the drugs given to her to keep her docile and compliant and in a drugged haze that were actually making her worse.
My 84-year-old mother after 3wks escaped, had managed to make her way home to her own house in Shawlands. Nobody knew she was gone until I had contacted them. We decided she was not returning as she had suffered enough. She is now settled, happy and thriving in a dementia care centre in the Gorbals.

Reply from Harriet Sharland, Marketing Assistant at Burlington Court Care Home

Thank you for sharing your feedback. We are very sorry to hear of the concerns that you have raised. We pride ourselves on offering excellent care and your concerns are currently under investigation. If you wish to discuss this further, please feel free to contact our team directly. Thank you again, H F.


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Review of

Burlington Court Care Home

from Patricia J (Niece of Resident) published on 20 May 2024

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I am happy that my uncle is being well cared for. The staff are all very nice and helpful, I feel my uncle is now settling into being in the care home. It has taken him a while but I can see that he is accepting the home now.

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Review of

Burlington Court Care Home

from Jim C (Friend of Resident) published on 20 May 2024

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I am happy with the care and attention I have seen when I visit the care home. Staff are very friendly and helpful. I have never had any problems or reasons to complain about in the three years I have been a visitor. Under current financial circumstances, I think all staff members are doing a great
job and providing a good job.

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Review of

Burlington Court Care Home

from Sharon S (Daughter of Resident) published on 15 May 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been a resident for only a few weeks but I have seen a vast improvement in her well-being. The staff have been extremely friendly, helpful and professional. I am extremely happy with all the care he has received and more importantly, my mum seems happy and settled.

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Review of

Burlington Court Care Home

from J S (Granddaughter of Resident) published on 15 May 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are all lovely, my gran seems well looked after. Would appreciate if communication was slightly better, had tried to call quite a few times and no one picked up (totally understand if you were busy, however).
Also, had sent a request to join the social media page a few years ago and still yet
to be accepted, would love to see how my gran is doing in the home.

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Review of

Burlington Court Care Home

from Agnes M (Friend of Resident) published on 15 May 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My friend loves his time in Burlington Court. The staff are great with him and are very patient. Every member of staff has a good connection with my friend and keeps him going with a carry-on and laugh. The home is always well kept and no matter what you ask of staff they are always there to help.

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Review of

Burlington Court Care Home

from E M (Daughter of Resident) published on 8 May 2024

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum has good days and bad days but the staff are great at helping to make this a positive experience for her. There are good activities and she has the opportunity to have days out which she thoroughly enjoys. It’s a huge decision for any family to place a loved one in care of any kind but we’ve come
to terms with this and are assured through the care given to mum. We would recommend this home to anyone who asks our opinion.

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Review of

Burlington Court Care Home

from M M (Niece of Resident) published on 18 April 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Great service and staff. My aunt has special needs and can be very difficult at times and has low mobility the staff have gone over and above to accommodate and make sure she’s comfortable.
She seems to really like all the staff.

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Review of

Burlington Court Care Home

from Marie C (Wife of Resident) published on 29 February 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband is very happy here. Staff very helpful and always very pleasant. Always very clean. Staff always happy to help, his room is kept very clean and staff are always ready to help and are always very kind to me and my husband.

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Awards / Recognitions (3)

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