1. UK Care Home Search
  2. Care Home Groups
  3. Locations Owned by Four Seasons Health Care Group
  4. Locations Owned by Four Seasons Health Care Group in Tyne & Wear

Care Homes Owned by Four Seasons Health Care Group in Tyne & Wear

9.6 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Four Seasons Health Care Group in Tyne & Wear

Only the locations & reviews in Tyne & Wear for Four Seasons Health Care Group are showing below.

View the details of all 46 locations (with 3195 reviews) owned by Four Seasons Health Care Group

Four Seasons Health Care Group Locations in Tyne & Wear (3)

 

3 Care Homes owned by Four Seasons Health Care Group in Tyne & Wear

Sort by:
View on Map
Maple Lodge Care Home

Woolwich Road, Witherwack, Sunderland SR5 5SF 

9.9 70 reviews
"Mom has really settled in this home. Loves the staff, has a good relationship with all the girls. Nurses are good, update us on Mom's…"   Read all 70 reviews
Location Type Care Home

Maple Lodge Care Home is located in Sunderland's Witherwack suburb and is close to shops, amenities, public transport and the A19. The Bridges Shopping Centre is just one mile away. This purpose built care home offers nursing and social care for… Read more about Maple Lodge Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • 46 Rooms
The Laurels Care Home

Francis Way, Hetton-le-Hole, Houghton le Spring DH5 9EQ 

9.5 67 reviews
"My partner has been in The Laurels Care Home for just a short while but we have felt at ease with such a big decision as the manager and…"   Read all 67 reviews
Location Type Care Home

The Laurels Care Home provides a range of tailored care plans for short or long-term stays. Care includes general nursing care, residential care, and residential dementia care. The home also has facilities to provide end-of-life care if required. A team… Read more about The Laurels Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • 50 Rooms
Regents View Care Home

Francis Way, Hetton-le-Hole, Houghton le Spring DH5 9EQ 

9.2 50 reviews
"Regents View is a welcoming home, all the staff are attentive and caring towards the residents and visitors alike. They form good…"   Read all 50 reviews
Location Type Care Home

Regents View Care Home is located in Hetton-le-Hole and is close to shops, amenities and public transport. The service provides nursing care for people who live with more complex medical needs, whilst offering residential care for those who need… Read more about Regents View Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • Mental Health
  • 50 Rooms

Four Seasons Health Care Group Reviews in Tyne & Wear (187)

9.6
Four Seasons Health Care Group has a Group Review Score of 9.6 (9.624) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Four Seasons Health Care Group must have a Review Score.

Overall Experience

  • 19
  • 1
  • 0
  • 0
  • 0

Date Published

187
11
25
45
142
Review of

Maple Lodge Care Home

from k w (Granddaughter of Resident) published on 20 March 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

my grandad may have only spent a short amount of time at maple lodge leading up to his passing but the care he received was beyond top class. The care team were amazing we couldn't have asked for more especially on he's final day. we will forever be eternally grateful to each and everyone of you the
clearers, kitchen staff, mangers and nurses but most of all the amazing care team

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Maple Lodge Care Home

from Iain A (Son of Resident) published on 30 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

What a special place Maple Lodge is.
I was always happy with Mam's care. However, it's only when you spend an extended time in Maple Lodge that you get a full picture of the hard work dedication and love that exists within the home. Mam had continuity of care for over seven years with staff.
Management
and staff went above and beyond during both lockdowns to make sure that contact was maintained in very difficult circumstances for all.
In my mom's final days, I saw that she was treated with love and dignity by all those who were caring for her and I would recommend Maple Lodge 100%.
I'm really going to miss you all and wish you all the very best for the future. My mum would approve of every word I've written.
Thank you!

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Maple Lodge Care Home

from S A (Daughter of Resident) published on 30 January 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has settled in Maple Lodge. She even calls it her flat. Her room is bright and spacious, has a lovely view, even has horses in the garden. She gets on really well with all the staff and is always happy to see them. Her room is always kept clean and tidy and all her personal needs are met. She
enjoys all her meals and has put on weight. She is happy and content.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Maple Lodge Care Home

from J A (Daughter of Resident) published on 30 January 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mom has really settled in this home. Loves the staff, has a good relationship with all the girls. Nurses are good, update us on Mom's progress. She's happy and contented. Eats all of the meals.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

The Laurels Care Home

from J S (Partner of Resident) published on 16 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My partner has been in The Laurels Care Home for just a short while but we have felt at ease with such a big decision as the manager and all the staff have been wonderful since before he arrived.
We were welcomed to the home by the manager with a lovely card and introduction to the team members and
what uniform were which team.
The care staff have been attentive, the food has been home cooked and looks beautiful and the activities and Christmas party were amazing. All of the residents were having a great time and it was so nice to see some of the staff dressed up and dancing with the residents. The home is spotless and the laundry team are wonderful.
It's made a very difficult decision very smooth and I leave at night knowing he's in safe hands.
Thank you to all the staff for the care, attention and joy you bring to us both.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Regents View Care Home

from Sharon E (Niece of Resident) published on 31 December 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my Aunt has lived here she has settled in really well and is very content and happy. It is very comforting to see that all the staff are extremely good with her.
My only concern is that some of her items have gone missing on many occasions and as yet her outdoor shoes, walking stick and a personal
handmade gift that she treasured have still not been located after many months.
Overall we are extremely happy with the continued care she is receiving from everyone.

Reply from Hannah Burke, Marketing Executive at Regents View Care Home

Thank you, Sharon, for taking the time to leave us your feedback. Our residents' wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised. We are sorry to hear of your concerns. Please could we ask that you kindly contact the home if you wish to discuss this further. Thank you.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Regents View Care Home

from J F (Brother of Resident) published on 27 December 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Regents View is a welcoming home, all the staff are attentive and caring towards the residents and visitors alike.
They form good relationships with all the residents.
The food is excellent and wholesome and always available on request.

Reply from Claire Cole, Marketing Assistant at Regents View Care Home

Thank you for your feedback and for taking the time to share your experience of our home. We are pleased to learn it has been so positive and look forward to seeing you again soon. Take care.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Regents View Care Home

from S H (Daughter-in-law of Resident) published on 19 December 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband and I would just like to thank each and every one of you at Regents View. For all you did for our beloved Mother. She could not have been in better hands, you were all amazing and made her passing a clam and peaceful experience. We will be forever grateful.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Maple Lodge Care Home

from L B (Daughter of Resident) published on 4 December 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was on the elderly mentally infirm nursing floor of Maple Lodge for over five years. In that time she was really well looked after by very caring staff. Often when I visited I would see staff give her a hug and it was a great comfort to see her being treated so warmly. The home ran a good programme
of activities including visiting singers.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Maple Lodge Care Home

from T P (Son of Resident) published on 21 November 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mam was looked after so well, all staff so kind and caring. A fantastic activity programme everyday.
Mam's room was bright and cheerful.
All in all, we were very happy with the care for mam. Thanks to all at Maple Lodge.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Maple Lodge Care Home

from J J (Daughter of Resident) published on 10 October 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was given first-class treatment, care, and support. They showed great empathy and treated her with dignity. I could not have asked for more. They went above and beyond to make sure Mum was given everything she needed and were excellent in their support to her family. Thank you is not enough.

Reply from Maisie Lawrence, Marketing Assistant at Maple Lodge Care Home

Thank you for taking the time to share such wonderful feedback about Maple Lodge. We are pleased to hear that your mum was treated with great care and dignity, and we appreciate your kind words about our team. If there is anything further we can do to support you or your family, please don't hesitate to get in touch. Thank you again for your lovely comments.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Maple Lodge Care Home

from Stephen A (Son of Resident) published on 28 August 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care home, my mother has been in since January 2024. The care and staff are at the highest level always friendly and always there to share any problems or questions, the residents are very well looked after there are always activities for them to do, and they display plenty of pics on social
media, so when I am at work I can still see that my mother is getting the highest care which helps me know that my mother is in a great care home, can't thank the manager and staff enough for her care she is receiving.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

The Laurels Care Home

from Brian M (Resident) assisted by family/friend published on 8 July 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

In my view everything was top-class! No complaints whatsoever. The staff were welcoming on first arrival. I was well looked after and look forward to my next stay for respite in July.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Regents View Care Home

from Michael C (Brother of Resident) published on 20 June 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

On behalf of all the family, we are very happy with the facilities and the way my brother is being looked after.
We have noticed the vast improvement in him within the short time her has been here.
The staff are very welcoming and helpful, making a friendly atmosphere.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

The Laurels Care Home

from J M (Granddaughter of Resident) published on 13 June 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This is a fantastic care home that looks after its residents with the utmost respect. My gran feels very safe here and well cared for, with additional help given when needed. The activities that are put on for the residents are exceptional, from dancing, singing, cooking, arts and crafts to day trips
out, all of which provide excellent entertainment. Apparently, they also do the best gravy ever!

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

The Laurels Care Home

from J T (Friend of Resident) published on 23 May 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Visited The Laurels to see my friend for their open day/ve day. I had a lovely time, the home was clean and had a nice feel to it. The staff were very nice and made me feel so welcome. It was lovely to spend some time with my friend. The activities throughout the afternoon was great and finished off
with a high tea.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

The Laurels Care Home

from D G (Daughter of Resident) published on 8 May 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I find The Laurels to be warm and welcoming. The staff who've been there a long time are outstanding and do a fabulous job of caring. The activities are much better than previous and seem to be always looking for new things to entertain the residents. Sometimes, I find you don't know who to speak to
if you have a question because you don't know all of the new staff and locums who are in charge, so I feel this is an issue.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

The Laurels Care Home

from B M (Granddaughter of Resident) published on 8 May 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The Laurels is truly a home from home. The staff, environment and home itself are all welcoming, friendly and warm. I dreaded having to place my grandad in a home but visiting The Laurels doesn't feel like I'm visiting a care home. The staff feel like friends already and the other residents as well.
I
have zero concerns over my grandad's care. It's clean, comfortable and happy which makes me happy.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

The Laurels Care Home

from Paul L (Son of Resident) published on 24 April 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The Laurels has a good atmosphere and friendly staff. Sometimes a staff shortage makes a little longer waiting times for the buzzer to be answered, but overall it's really good.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

The Laurels Care Home

from Keith L (Son of Resident) published on 24 April 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I am pleased that we found somewhere for my mam that is local and accessible for all the family. My mam feels safe and secure, and the staff always listen and responds to any concerns or problems my mam has.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Awards / Recognitions (3)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Four Seasons Health Care Group in Berkshire Four Seasons Health Care Group in Bristol Four Seasons Health Care Group in Cleveland & Teesside Four Seasons Health Care Group in Cumbria Four Seasons Health Care Group in Durham Four Seasons Health Care Group in Greater Manchester Four Seasons Health Care Group in Kent Four Seasons Health Care Group in Leicestershire Four Seasons Health Care Group in London Four Seasons Health Care Group in Merseyside Four Seasons Health Care Group in North Yorkshire Four Seasons Health Care Group in Northumberland Four Seasons Health Care Group in Oxfordshire Four Seasons Health Care Group in South Yorkshire Four Seasons Health Care Group in Suffolk Four Seasons Health Care Group in Surrey Four Seasons Health Care Group in Tyne & Wear Four Seasons Health Care Group in West Yorkshire Four Seasons Health Care Group in Aberdeenshire Four Seasons Health Care Group in Ayrshire Four Seasons Health Care Group in City of Edinburgh Four Seasons Health Care Group in Dunbartonshire Four Seasons Health Care Group in East Lothian Four Seasons Health Care Group in Fife Four Seasons Health Care Group in Glasgow City Four Seasons Health Care Group in Perth & Kinross

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Four Seasons Health Care Group to verify any information. View our terms and conditions. Four Seasons Health Care Group has a Platinum Service – more info.