206 Eaves Lane, Chorley PR6 0ET
"Our father recently had a stroke and the nurse was excellent in their assessment skills and efficiency in getting the GP. We are informed…" Read all 27 reviews
Rivington Park Care Home in Chorley offers both residential and nursing care as well as dementia care. Staff are caring and compassionate and offer care that is tailored to the individual and their specific needs. Rivington Park Care is small and… Read more about Rivington Park Care Home
25 Victoria Avenue, Brierfield, Nelson BB9 5RH
Victoria House care home in Nelson offers residential care to older people and those who require specialist dementia care. Residents find they are able to make new friends and continue to enjoy life living at Victoria House. It is a small friendly… Read more about Victoria House
17 Charlotte Street, Preston PR1 3RE
Charlotte House in Preston ensures each residents’ safety, comfort and high quality care is upheld at all times. Trained staff give people the support they need. Residents can enjoy a wide range of activities to suit their interests. Healthy,… Read more about Charlotte House
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Reply from Maimoona Uddin, Recruitment Officer at Rivington Park Care Home
Hello,
Thank you for your feedback. We apologise for the issue and we have made the manager aware of this, kindly accept the apologies from her as well. It is definitely important to have communication to keep up with your loved ones. This will be sorted for you and we hope you don't face any such issues going further.
Kind Regards
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Reply from Maimoona Uddin, Recruitment Office at Rivington Park Care Home
Hello Julie,
Thank you for your feedback. We are happy to hear that you are pleased with the services being provided to your sister. Going forward, we will make sure we continue to do the best we can.
Kind regards.
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Reply from Joanne Willis, People Partner at Rivington Park Care Home
Hi Lisa, we are sorry to hear you have been dissatisfied with our service. We appreciate communication is extremely important between family members, I have raised your concern with the Home Manager. Please be assured our staffing levels are assessed regularly depending on the dependency of our residents and are in line with the expectations of our governing bodies.
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Reply from Joanne Willis, People Partner at Rivington Park Care Home
Many thanks for your lovely feedback. We will ensure this is shared with the team at Rivington Park.
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Submitted via Postal Card • Report
Reply from Joanne Willis, People Partner at Rivington Park Care Home
Many thanks for your lovely words. We will ensure this is shared with the team at Rivington Park.
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Submitted via Postal Card • Report
Reply from Joanne Willis, People Partner at Rivington Park Care Home
Many thanks for your lovely feedback. I will ensure this is passed onto the team.
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Reply from Joanne Willis, HR Officer at Rivington Park Care Home
Many thanks for your kind review. I will ensure this is passed onto the team at Rivington Park.
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Submitted via Postal Card • Report
Reply from Joanne Willis, HR Officer at Rivington Park Care Home
Many thanks for your lovely words. I will ensure these are passed to the team at Rivington Park.
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Submitted via Postal Card • Report
Reply from Joanne Willis, HR Officer at Rivington Park Care Home
Thank you for your lovely words. I will pass them onto the team.
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Submitted via Postal Card • Report
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Submitted via Postal Card • Report
Reply from Joanne Willis, HR Officer at Rivington Park Care Home
Thank you for your kind comments.
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Submitted via Postal Card • Report
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Reply from Jenna Murphy, HR at Rivington Park Care Home
Thank you for your kind review.
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Submitted via Postal Card • Report
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