N Hussain in Lancashire | 1 Care Home

Review of
Beeches Care Home
from Simon B (Respite Resident) published on 11 March 2025

Submitted via Website • Report

Overall Experience

My stay at the Beeches was made great by the Manager & her girls. All gave me friendly helpful service, well above the call of duty. The only things which could be improved were the quality of the beds & the food, which was mostly good, but improvements were possible. I enjoyed the breakfasts & lunches,

while the evening meals often consisted of sandwiches made with white bread (no taste or nourishment), not cooked meals. Sometimes soup was served not hot but luke warm, - less than appetising. More home cooking & less factory food & white bread would be a big improvement.
Meals could be made much more enjoyable if wine and/or beer were on the menu. Would this be legal?

Reply from Naveed Hussain, Owner at Beeches Care Home

Dear Simon,Thank you for taking the time to share your feedback. We are so pleased to hear that you felt well looked after by the team. The manager and all the staff truly care about making each resident's stay as comfortable and enjoyable as possible, so it means a lot to know their efforts made a positive difference for you.We also really appreciate your comments on the beds and food. We always want to improve where we can, so your feedback is very helpful. We will certainly consider your suggestions, especially regarding meal variety and temperature. Regarding your question about wine or beer, we will look into what is possible within the regulations.If you ever have any further thoughts or if there is anything else we can do, please do not hesitate to reach out. Wishing you all the best.

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Review of
Beeches Care Home
from M C (Cousin of Resident) published on 9 July 2024

Submitted via Website • Report

Overall Experience

It was my elderly cousin's 94th Birthday and the staff went the extra mile to make it special for him. He has dementia but always says how well they look after him. Many thanks to everyone at Beeches Care Home.

Reply from Senior Team, Beeches Care Home at Beeches Care Home

Thank you for your lovely comment. It is our pleasure to look after your cousin. We are so pleased he enjoyed his birthday meal/party.

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Review of
Beeches Care Home
from T B (Friend of Resident) published on 9 July 2024

Submitted via Website • Report

Overall Experience

Beeches Care Home has improved over the last seven or eight months, the recent changes to the interior areas and also to the outdoor spaces make for a better experience for residents and visitors. The professional staff are prompt in keeping me informed of any changes to my friend's health and well-being.

Staff always find time to answer any questions I might have on any relevant topic.

Reply from Senior Team, Beeches Care Home at Beeches Care Home

Thank you for your positive comment, we do aim to make sure the home is presented well and areas are kept updated. Our staff are very friendly and approachable. It is good to hear our service is working at a good standard.

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Review of
Beeches Care Home
from H W (Daughter of Resident) published on 28 June 2024

Submitted via Website • Report

Overall Experience

Mum is cared for and looked after. Staff are approachable and helpful.
It's a hard decision to put your parent in a home. The home know Mum and her ways and ensure she gets the most out of the home whilst taking into consideration Mum's ways.

Reply from Senior Team, Management Team at Beeches Care Home

Thank you for your positive review, it's nice to hear you are happy with her care, your mother is a lovely, quiet lady and is a pleasure to care for.

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Review of
Beeches Care Home
from Mark S (Son of Resident) published on 12 September 2023

Submitted via Postal Card • Report

Overall Experience

We were very happy with the care my dad received at The Beeches Care Home. The staff were always kind and friendly. We felt my dad was safe and cared for well. Thanks to all The Beeches staff.

Reply from Senior Team, Management Team at Beeches Care Home

Thank you Mark for your kind words. It was a pleasure to look after your father. He is truly missed, please continue to visit others whenever you are free, it makes a difference and it’s always nice to see you.

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Review of
Beeches Care Home
from Lynda M (Niece of Resident) published on 3 July 2023

Submitted via Website • Report

Overall Experience

My uncle was admitted to hospital from his previous care home and the decision was made to look for an alternative care home that could offer end of life nursing care and I am so pleased that we chose The Beeches Care Home. Whilst there he was treated with all the care and dignity that you would expect

for your loved one. The staff and nurses were easy to approach and constantly kept us up to date with his care needs. Whilst visiting the home we saw that he was clean and looked relaxed and happy, you could also see how the staff loved to interact with all the other residents and I would not hesitate to recommend The Beeches.

Reply from Senior Team, Management Team at Beeches Care Home

Thank you for your kind words and feedback, it was a pleasure to care for your uncle. His presence is missed tremendously within the home by staff and other residents. Your message will be displayed in the staffroom for staff members to read. Thank you once again.

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Review of
Beeches Care Home
from A W (Daughter of Resident) published on 6 June 2023

Submitted via Website • Report

Overall Experience

My father was a resident at The Beeches Care Home from September 2022 until April 2023 when he passed away peacefully. During his time at the home, the staff treated him with the utmost dignity and the nursing care he received was excellent. The team seemed strong and staff were always friendly and

helpful when we visited. There were lots of activities for residents and the opportunity for family to join in too. My father's room was always clean and there was a real sense that there was an understanding of his complex needs. The appearance of the home is not luxurious and some areas are a little dated but this certainly does not detract from the high standard of care they provide which is the priority here. It is fair to say that there is a project for upgrading and redecorating in process currently. I would not hesitate in recommending the home to friends who may also need these services for their loved ones.

Reply from Senior Team, Management Team at Beeches Care Home

Thank you for your positive message. It was such a pleasure to care for your father and to meet such a caring family. Thank you for your feedback, it is all much appreciated.

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Review of
Beeches Care Home
from Peter T (Son of Resident) published on 24 April 2023

Submitted via Website • Report

Overall Experience

Both my mum and auntie were admitted to The Beeches just as the Covid lockdown was taking hold and so I wasn't really able to get a full picture beforehand of what it was like. Nearly three years on, I'm very pleased with the standard of care offered and I'd have no hesitation in recommending The Beeches.

Unfortunately, my auntie passed away but the end-of-life care she received was exemplary, the staff could not have been more caring. The way that they helped my mum through this difficult period was very much appreciated.
There have been occasional issues arising but what impressed me was the willingness and effort made by the management to address and resolve these quickly. The Beeches has a strong management team along with some very capable staff on the nursing/caring side. They're always prepared to go the extra mile.
In terms of improvements, work is now taking place to refresh the decor etc. which I think was overdue. Steps to recruiting more permanent staff are also welcomed.

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Review of
Beeches Care Home
from W M (Husband of Resident) published on 21 June 2022

Submitted via Website • Report

Overall Experience

My wife was admitted to The Beeches Care Home and the care given was of very good quality. During the time she was there - approximately 11 weeks, she had nothing but praise for all of the staff. My family and I were grateful that The Beeches Care Home was chosen for her final days.

Reply from Naveed Hussain, Owner at Beeches Care Home

Thank you so much for your lovely review, it was an honour to care for your lovely wife.

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Review of
Beeches Care Home
from Janice H (Daughter of Resident) published on 21 June 2022

Submitted via Website • Report

Overall Experience

We sadly had to make the difficult decision to place Dad permanently in a care home in April as his dementia had deteriorated quickly. I chose The Beeches Care Home as it was local to me, and after looking at a few different homes, The Beeches Care Home came out top. I was worried he wouldn't settle,

but he is settled and happy which I now know was the right decision to make. The staff here are friendly and caring and if I'm having a bit of a 'wobble' they reassure me. The staff do lots of activities with the residents and Dad loves the dancing! Dad enjoys all the food and says he is well fed. All in all my dad is happy and cared for so well and that is all I could ask for.

Reply from Helen Ryan, Owner at Beeches Care Home

Thank you for your great review, it is an absolute pleasure to care for such a lovely gentleman.

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Review of
Beeches Care Home
from Sharon S (Daughter of Resident) published on 13 June 2022

Submitted via Website • Report

Overall Experience

My dad has been a resident at The Beeches Care Home for nine months. He is very happy and has made lots of friends both with staff and other residents. He thinks the food is wonderful and he loves his clean, private room where he can sit and watch his TV. He regularly participates in events run by the

home, most recently the Jubilee celebrations. He loved the singers who played recently too. From my point of view, he is safe and happy, he’s treated with respect and dignity and he isn’t lonely anymore. Both of us can’t recommend The Beeches Care Home highly enough.

Reply from Helen Ryan, Home Manager at Beeches Care Home

Thank you for your wonderful review, your dad is a lovely gentleman and we are lucky to have him with us, he is always a happy, smiley man who enjoys a good sing song.

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Review of
Beeches Care Home
from M G (Son of Resident) published on 13 June 2022

Submitted via Website • Report

Overall Experience

I am so grateful to all the staff at The Beeches Care Home for the kind, consistent care they offer to my Mum. There have been challenging moments over the past couple of years for all sorts of reasons, and they have been terrific in looking after Mum. She is in much better physical health now than

for some time, and though some aspects of her illness are difficult for all of us, the team at The Beeches always do an amazing job. Visits are clearly easier now, for which we are all grateful, but throughout Covid the home kept us informed of all regulations and kept us seeing Mum as much as was possible. I am thankful each and every day to know that Mum is well looked after, safe, enjoying meals and cups of tea with other people around her. Facebook photos and video clips of her singing and enjoying activities always brighten my day, as do regular phone calls between visits. No care home is perfect for everyone - but The Beeches Care Home continues to be really excellent for my mother; I'm very thankful.

Reply from Helen Ryan, Home Manager at Beeches Care Home

Thank you for your excellent review, it is an absolute pleasure to care for your mum, she is a definite Facebook star and a lovely lady.

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Review of
Beeches Care Home
from Beverley M (Daughter of Resident) published on 4 November 2021

Submitted via Website • Report

Overall Experience

After visiting a number of homes for our Mum, my sister and I were immediately drawn to The Beeches. From our first point of contact, we were made to feel welcome and on our initial viewing were assured that this was the place our Mum would be safe and would thrive. Indeed, 2 years down the line that

is exactly what has happened. She is in better health than for many years. The social aspect of being around people is amazing. The staff arrange and deliver many activities which keeps everyone's spirits up. The good weather this summer certainly helped. Being able to sit out in the courtyard and have ice creams was a particular highlight. Especially during this difficult Covid period. The management and staff are always approachable and have done an amazing job in keeping us all informed as to the regulations re: visits. Being able to chat through the window has been invaluable. Overall, our Mum is very well cared for. Treated with respect and dignity. Her needs are met and she is safe and healthy. Thank you.

Reply from Kathleen Wood, Marketing Manager at Beeches Care Home

Thank you for your positive input. Its nice to know we are helping people and reassuring family and friends, that their loved ones are in a positive and safe environment.

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Review of
Beeches Care Home
from A R (Daughter of Resident) published on 22 September 2021

Submitted via Postal Card • Report

Overall Experience

Mum is well cared for. The staff are all friendly and take an interest in her. There seem to be plenty of activities to keep her occupied and the staff are interested in keeping the residents happy. The rooms are a little scruffy and it's a shame there is no garden space for the residents to enjoy.

Reply from Naveed Hussain, Owner at Beeches Care Home

Thank you for your positive feedback. We take on board all comments. We do have a courtyard/garden with plenty of seating areas, flowers, plants and sensory ornaments. It is used often (weather permitting) and is maintained by our gardener on a weekly basis. Pictures of the courtyard/garden can be found on our face book page.

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Review of
Beeches Care Home
from Mark G (Son of Resident) published on 23 August 2021

Submitted via Website • Report

Overall Experience

Unfortunately, this home did not meet the family or the resident's expectations, and we are unable to recommend this home to any new residents.
I'm sure that it must meet some resident's expectations, but not our mother's.

Reply from Naveed Hussain, Owner at Beeches Care Home

Thank you for your feedback, all responses are important to us.

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Review of
Beeches Care Home
from Tim L (Son of Resident) published on 21 April 2021

Submitted via Website • Report

Overall Experience

The Beeches has been brilliant with my dad. Right from the outset, communication has been excellent, every member of staff I have dealt with has been helpful and supportive. They are lovely with Dad, even when he’s had his challenging moments. There is always someone to talk to, and they take the time

to keep you completely informed about all aspects of care. The Covid situation is extremely well managed, and they make the best out of a difficult situation. I feel reassured he is there and being looked after very well.

Reply from Naveed Hussain, Owner at Beeches Care Home

Thank your positive message. Your Father is settling in well and getting to know the staff. The staff are working extremely hard through these challenging times. It's nice to know their hard work is being much appreciated. Your message will be passed on to all the team. We look forward to hearing from you and wish you enjoyable visits with your Father.

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Review of
Beeches Care Home
from Ronald K (Nephew of Resident) published on 21 April 2021

Submitted via Website • Report

Overall Experience

My wife and I had the opportunity to visit our elderly aunt today after many weeks of waiting, the first visit due to lockdown being greeted via a carer and taken through the Covid flow pre visit system.
Our first gathering proved to be a very enjoyable experience, and we were very pleased to see her

looking extremely well presented and happy.
Our contact with both admin and carers at The Beeches has always been professional and pleasant, and they always remember to ring you back when requesting an update; it's nice to be able to return home knowing that our aunt is happy, safe and well cared for. Thanks to you all.

Reply from Naveed Hussain, Owner at Beeches Care Home

Thank your positive message. We are glad to hear your visit went well with your Aunt. The staff are working extremely hard through these challenging times. It's nice to know their hard work is being much appreciated. Your message will be passed on to all the staff. We look forward to seeing you again.

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Review of
Beeches Care Home
from Michael J (Son of Resident) published on 1 July 2020

Submitted via Postal Card • Report

Overall Experience

Mother has been resident at The Beeches for approximately 18 months. She suffers from dementia and is 96 years old.
The home is very well maintained and the staff are always very helpful and friendly.
During the lockdown they have kept us informed of all that is going on and they have managed to

keep virus-free which is exceptional and we are all very thankful.

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Review of
Beeches Care Home
from Neil B (Husband of Resident) published on 1 July 2019

Submitted via Postal Card • Report

Overall Experience

A very caring environment, my wife is well looked after and the staff are always friendly and helpful. Nothing is too much trouble. I would certainly recommend The Beeches as I feel my wife could not be in a better nursing home.

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Review of
Beeches Care Home
from D P (Daughter of Resident) published on 11 June 2019

Submitted via Postal Card • Report

Overall Experience

As I used to work at The Beeches, I wanted my Dad to reside here, as he was deteriorating. I knew the standards of care and how respectful the carers are, form the housekeepers, cooks, carers, RGN's and maintenance men. Dignity is maintained at all times. I also recommend to my friend for her mother

as she wasn't happy with the card standard at her old care home. She had a new lease of life once she resided here. More than happy with care.

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Care Home Owned by N Hussain in Lancashire

N Hussain Locations in Lancashire (1)

N Hussain Reviews in Lancashire (28)

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