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Care Homes Owned by Randomlight Ltd

  • Care Homes Owned by Randomlight Ltd

Randomlight Ltd Locations (3)

 

3 Care Homes owned by Randomlight Ltd

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Heightside House Nursing Home

Heightside House, Newchurch Raod, Rawtenstall, Rossendale BB4 9HG 

  • Care Provided
  • Nursing
  • Mental Health
  • Younger Adults
  • 78 Rooms
Beechwood Specialist Services

Beechwood Road South, Aigburth, Liverpool L19 0LD 

3 reviews
  • Care Provided
  • Nursing
  • Older Person Care
  • Learning Disability
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Mental Health
  • Younger Adults
  • Sensory Impairment
  • Eating Disorders
  • Substance Misuse
  • 60 Rooms
St Nicholas Care Home

21 St Nicholas' Drive, Netherton, Bootle L30 2RG 

6.5 48 reviews
  • Care Provided
  • Nursing
  • Older Person Care
  • Learning Disability
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • 176 Rooms

Randomlight Ltd Reviews (51)

Reviews Posted for members of Randomlight Ltd

Overall Experience

  • 12
  • 4
  • 2
  • 0
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48
Review of

St Nicholas Care Home

from A J (Niece of Resident) published on 8 July 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My auntie has been in here for over a year and after a few hiccups with her clothes and her settling in also us accepting it, it's been amazing, the staff genuinely care for the residents, they're on the go constantly looking after them. They're all clean, the food they receive is a lot. I have spent
a week in here as she's on end-of-life now and unbeknown to the staff I have watched from afar and they're great with them, they show them love, they sit and talk to them and they are never left alone it's home from home. It's clean and relaxing and that's what you need. If my auntie was in hospital she would easily have bed sores now as she isn't moving but the staff are in and out all day moving her. They talk to her, they hug her so if you're looking for residential care I would certainly choose here. The manager goes above and beyond, other ladies do too, even the night staff are great I honestly can't fault it, thank you so much for all your hard work.

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Review of

St Nicholas Care Home

from D B (Granddaughter of Resident) published on 5 June 2023

Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

If I could give this negative stars I would.
We had the most horrendous experience with this ‘nursing’ home. Please do not send your relatives here, they will be neglected and disrespected. The staff constantly lied to family members and when caught out on their lies would make further lies to cover
their tracks.

Reply from Claire Lennon, Administrator at St Nicholas Care Home

We are sorry to hear that your experience of your grandmother's care whilst resident at St Nicholas was not to the highest standard that we expect for all our residents. We would welcome the opportunity to meet with you do discuss your concerns further. Please could you contact St Nicholas on 01519312700 or email manager.stnicholas@randomlightuk.com and our manager would be happy to set up a meeting with you.


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Review of

St Nicholas Care Home

from A M (Son of Resident) published on 26 May 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mums have been in the care of St Nicholas Care Home for over a year, and after a few teething problems, as every individual has different needs, the overall care and help and friendliness of the staff at all levels, from cleaners and carers to nurses is very good. My mum is very content, and I wouldn't
put her anywhere else now.

Reply from Claire Lennon, Administrator at St Nicholas Care Home

Thank you for your kind words. I am pleased everything is going well with your mum.


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Review of

St Nicholas Care Home

from Lindsey O (Niece of Resident) published on 27 January 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I'd like to take this opportunity to thank St Nicholas most sincerely for the care and support shown to my auntie, who suffers from Dementia. When she first moved into the home in June 2021, she was withdrawn having been in the hospital for almost two months, and slowly, the staff helped her overcome
this. It soon became her preference to be with the other residents in the main lounge where she has made friends. She is always clean and smart in her appearance, and following a recent hospital visit, the doctor commented on the good condition of her skin, which I put down to the personal hygiene standards provided in Gladstone. Whenever I visit my auntie, there is a lovely atmosphere in the home, and the residents and staff always seem happy. The staff take an interest in her and us as a family. They know her likes/dislikes and understand how important routine is to a Dementia sufferer, and this has all contributed to her overall happy demeanour. Thank you, St Nicholas.

Reply from Claire Lennon, Administrator at St Nicholas Care Home

Thank you for your kind words, Lindsey; your aunt is a pleasure to look after.


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Review of

St Nicholas Care Home

from Sean B (Son of Resident) published on 6 December 2022

Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

Had my mother in St Nicholas for just six weeks, and within the six weeks the deterioration of my mum's health and well-being was horrific, after spending over £300 on new clothes 80% of them had disappeared after two weeks, along with two pairs of glasses and a new pair of shoes, but that was just
the beginning. After two weeks we began to see my mother's health deteriorating. She has dementia and was put in the Gladstone Part of the building. Mum was prescribed medication for as and when she needed calming down. Mum was a healthy 91 year old was able to walk, hold a good conversation, and eat and drink for herself but did have bouts where she would walk a lot and shout, but this come and goes within a couple of hours but if it didn't that was what the PRN sedation was for. After 6 weeks mum was rushed to the hospital with dangerously low blood pressure and severe dehydration. Safeguarding did an investigation and found that Mum was sedated 26 consecutive nights, she was also sedated in the day time on 6 separate occasions and on one occasion sedated 3 times.

Reply from Gerald Taylor, Director of Operations at St Nicholas Care Home

Dear Mr B
We are sorry to hear that your experience of your mother's care, while resident at St Nicholas care home, was not of the highest standard that we expect for all our residents. We do receive a lot of positive feedback, however where our standards have not met our high expectations then we would welcome the opportunity to meet with you to investigate your concerns further. If you would like to contact St Nicholas Care Home (0151 931 2700) to arrange to meet with me, I will ensure I am available to discuss your experiences with you.
Yours sincerely
Gerald Taylor


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Review of

St Nicholas Care Home

from Karen S (Daughter of Resident) published on 12 January 2022

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Cannot thank you enough for the care, support and love shown to my mother.
She was so happy in your care.
The staff could not have done more to help my mum settle in and be part of your family.
The regular updates and photos kept us together when we couldn’t be.
God bless you all.

Reply from Jayms Bell, Registered General Manager at St Nicholas Care Home

You are most welcome, and thank you for the lovely, kind words. We strive to provide a homely, family orientated experience for all of the people who live and work at St Nicholas Care Home, and your comments are sincerely appreciated.


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Review of

St Nicholas Care Home

from David S (Son of Resident) published on 5 January 2022

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot thank you enough for everything you did to allow us to have the last moments with my mum. She loved the place and all of you, and I am glad she was somewhere safe and happy at the end. God bless everyone.

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Review of

Beechwood Specialist Services

from Dorothy J (Wife of Resident) published on 4 May 2020

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My husband attended Beechwood for four years, and in all that time, he was treated with the utmost respect and courtesy.
The staff and management always enjoyed a laugh and joke with my husband, and he was very happy there.
I strongly recommend Beechwood as a care home, as I am confident all residents
will be happy.

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Review of

St Nicholas Care Home

from Janet F (Daughter of Resident) published on 3 March 2020

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Big thank you to all staff and carers who look after our loved one. Excellent commitment and care given, some even going the extra mile to make sure they are cared for with love, patience, understanding and caring. Gives us peace of mind.

Reply from Claire Lennon, Administrator at St Nicholas Care Home

Dear Janet, thank you for your kind words. We strongly believe in providing a loving and caring environment for our residents. We will continue to strive hard to provide a good service for all our residents and their families.


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Review of

St Nicholas Care Home

from Tim W (Son of Resident) published on 12 February 2019

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very impressed by the quality of the staff. A well-run establishment. The purpose-built single storey accommodation is very practical, albeit a little institutional/clinical.

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Review of

St Nicholas Care Home

from Raymond M (Husband of Resident) published on 28 January 2019

Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Fair.

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Review of

St Nicholas Care Home

from Barbara C (Mother of Resident) published on 17 January 2019

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Our daughter has been a resident for over 20 years and the care she receives has never been better than it is now. Over that time, there have only been a few minor complaints these have always been dealt with to our satisfaction. We are very happy to recommend to future clients families to St Nicholas's.

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Review of

St Nicholas Care Home

from Michelle O (Daughter of Resident) published on 10 January 2019

Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Mum is really looked after well and is treated with dignity. The staff are helpful and do their job to the best of their ability. Mum is happy here and we, as a family, couldn't ask for anything more.

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Review of

St Nicholas Care Home

from Kerrie H (Daughter of Resident) published on 10 January 2019

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum came in April here and as a family, we were frightened and upset of what was happening.
We all feel that although it's been a hard, sad time, all staff on Gladstone are amazing, hardworking and fabulous and caring with all the residents.
We are very lucky.

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Review of

St Nicholas Care Home

from Paula R (Granddaughter of Resident) published on 10 January 2019

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff have been absolutely brilliant in every aspect of Grandma's care while she has been here.
Everything she has needed has been made available and communication has been exemplary.
There is no aspect of her care that I can complain about.
All the staff are very understanding with regards to
the language changes of my Grandma.

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Review of

St Nicholas Care Home

from L F (Daughter of Resident) published on 20 December 2018

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Friendly staff who give full care to my mum. They have been here long term which is good for residents. If there are any concerns they are very prompt getting in touch. Everyone helpful if you have any questions. Mum has been here for 4 years and they have known how to care well during all stages of
her illness.

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Review of

St Nicholas Care Home

from Jackie C (Friend of Resident) published on 5 November 2018

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have visited my friend on many occasions over the past year. I've always found staff very caring and helpful, always polite. On observation of care and support is that clients are well looked after in a happy caring environment. Nothing is too much for staff. Thank you.

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Review of

St Nicholas Care Home

from Stephen L (Son of Resident) published on 17 October 2018

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

During mums time here she was treated with dignity and compassion. She was always clean as was her room. She enjoyed the food which was plentiful and varied.

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Review of

St Nicholas Care Home

from F D P (Brother of Resident) published on 4 October 2018

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister is very happy at Brocklebank, she is well looked after. Staff are very caring.

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Review of

St Nicholas Care Home

from Margaret S (Daughter of Resident) published on 27 August 2018

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I visited mum today, the care she was receiving was very good. She has only been here a couple of days so she is still unsettled. The staff are friendly, approachable and helpful.

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Awards / Recognitions (0)

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Frequently Asked Questions about Randomlight Ltd

How many Care Homes does Randomlight Ltd own?

Randomlight Ltd own 3 Care Homes.

Which Randomlight Ltd Care Homes have the highest review score?

St Nicholas Care Home, Beechwood Specialist Services & Heightside House Nursing Home have the highest review score.
Randomlight Ltd in Lancashire Randomlight Ltd in Merseyside

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Randomlight Ltd to verify any information. View our terms and conditions.