Old Mill Road, Southwick, Sunderland SR5 5TP
"My mother has been at Hylton View Care Home for nearly 6 years. The care and catering and cleanliness cannot be praised highly enough.…" Read all 52 reviews
Hylton View Care Home specialises in residential, and residential dementia care. The home has two separate units across two floors the ground floor providing residential care and the 1st floor provides a specialist dementia unit. The home can accommodate… Read more about Hylton View Care Home
Oaken Drive, Codsall, Wolverhampton WV8 2EE
"Springfield Home has provided excellent care to my mother-in-law since she arrived over two weeks ago. Both staff members were amazing in…" Read all 63 reviews
Springfield House Care Home is located in the Codsall area of rural Staffordshire and offers residential, nursing and palliative care. The home is close to shops, amenities and public transport and convenient for the M54 and M6 motorway links. This… Read more about Springfield House
34 Commonside, Walkley, Sheffield S10 1GE
"The staff at Moorend Place are exceptional. The staff genuinely seem to care for the residents and your loved one is cared for as an…" Read all 113 reviews
Moorend Place Nursing Home, in the Walkley area of Sheffield, is a fifty-three en-suite bedroom facility that specialises in dementia care in both Nursing and Residential. Those who have experienced a high standard of care at Moorend Place have had… Read more about Moorend Place Nursing Home
61 Main Street, Cherry Burton, Beverley HU17 7RF
"I attend the home at least twice a week and found the staff very friendly and approachable. The care mother has is excellent. If anything…" Read all 43 reviews
Cedar Grange is a Cherry Burton care home set in picturesque grounds in a tranquil area that suits the needs of those requiring elderly care, as well as with physical disabilities and/or dementia. An eighteenth-century listed building, Cedar Grange… Read more about Cedar Grange
111 Chichester Road, South Shields NE33 4HE
"Home is excellent your kept up to date with day to day care. The carers are lovely treat the residents with respect. I can relax knowing…" Read all 60 reviews
Chichester Court Care Home is conveniently located in South Shields, near the town centre and close to many local amenities and with easy access to transport links. The home provides residential care, nursing care, dementia care, respite care as well… Read more about Chichester Court Care Home
Lilburn Place, Southwick, Sunderland SR5 2AF
"The care my nana received was exceptional. Staff were wonderfully caring and looked after the whole family. Nothing was too much trouble. I…" Read all 110 reviews
Alexandra View is a 62 bedded home organised over three floors. This purpose-built home accommodates service users with general residential and nursing and Dementia residential and nursing needs on a permanent, short stay or respite basis. The home… Read more about Alexandra View Care Centre
Gale Lane, Acomb, York YO24 3HX
"As the wife of a resident at South Park, I am very happy with all aspects of his care. My husband is very well looked after bu the team of…" Read all 73 reviews
South Park care home is situated in the Acomb area of York. This residential area has plenty of local amenities and is just a short bus ride from the centre of historic York. The home offers nursing care including elderly, respite, convalescence and… Read more about South Park Care Home
Allendale Road, Lowgate, Hexham NE46 2NN
"My mother has now been at Lowgate Nurisng Home now for 2 and a half years. I cannot find any complaints with Mam's care, she is happy and…" Read all 82 reviews
Lowgate Nursing Home, near Hexham, has been purpose-built to specialise in nursing and residential care, for over 65yrs of age delivering a service based on values of choice and dignity. Staff are friendly and Lowgate has a homely feel. Staff at Lowgate… Read more about Lowgate Nursing Home
Patterdale Road, Cowpen Estate, Blyth NE24 5JU
"Fantastic service recieved, my mum loved been here always happy and smiling. Staff are very upbeat and friendly. Always going above and…" Read all 36 reviews
South Bebside care home offers residential care to up to 32 older people in Blythe, Northumberland. Just a mile and a half from the sea, residents of South Bebside enjoy scenic surroundings and local amenities. The home features beautifully decorated… Read more about South Bebside Care Home
10/14 North Avenue, Wakefield WF1 3RX
"My dad is very well looked after. All staff are brilliant & so friendly. They always go above & beyond. I really don't have to worry…" Read all 51 reviews
Brantwood Hall is a residential/ Dementia care home close to Wakefield town centre. The care home provides personal care and support to older people. All areas of the home are tastefully decorated and residents are encouraged to personalise their… Read more about Brantwood Hall Care Complex
Osborne Gardens, North Shields NE29 9AT
"I have nothing but praise for all the staff. The care and time they gave to me was fantastic. Being helped with showers, laundry etc. was…" Read all 43 reviews
The Ferns is a 46 bedded care home in North Shields providing residential and dementia care, Palliative care and Respite care to people over the age of 65. All bedrooms have en-suites that are designed to give residents privacy and to promote independence.… Read more about The Ferns
Cameron Street, Bury BL8 2QH
"My Father became a resident at Cameron House in February 2024. Unfortunately by the end of May 2024, Dad's condition had deteriorated so…" Read all 35 reviews
Cameron House Care Home in Bury provides residents with a family-friendly atmosphere and high-quality care delivered by knowledgeable staff. The home provides residential care for people who need help with daily living and nursing care for those with… Read more about Cameron House Care Home
56 Kenilworth Road, Coventry CV4 7AH
"My mum has been at The Beaufort for some time but I can honestly say that over the last few year the home has been brilliant. From a…" Read all 103 reviews
The Beaufort Care Home is a residential nursing home in Coventry, Warwickshire. The home offers personal, nursing and end-of life care. The home features 29 bedrooms, lounge and dining areas, and a large, landscaped garden. Once a grand private house,… Read more about The Beaufort Care Home
Church Lane, Waltham, Grimsby DN37 0ES
"From the very frist day I brought my dad here the staff have been exceptional. His room is spacious and all other facilities are very good.…" Read all 49 reviews
Ashlea Court is situated on Church Lane in the heart of Waltham Village, All Saints Church situated just down the lane provides residents with a monthly religious service within the home along with communion, if residents wish to partake. There are… Read more about Ashlea Court
St Paul's Street, Low Moor, Clitheroe BB7 2LS
"My mum has been a resident here since 2018. Her care has been of an extremely high standard throughout this time. The staff who work here…" Read all 48 reviews
Beech Grove takes a person-centred approach to residential care needs, with a wide range of expertise and provision that is also ideal for adults with dementia. The skilled team are friendly and welcoming to loved ones, considering an open door policy… Read more about Beech Grove
Cowpen Road, Blyth NE24 5TT
"The staff at South Quay Care Home was brilliant, they couldn't do enough for my mum. They used to pop in and out of Mum's room to make sure…" Read all 42 reviews
South Quay is a nursing and residential care home situated in western Blyth. The purpose-built setting has 55 beds spread across two floors and provides high standards of care, delivered by highly qualified staff. The first floor provides accommodation… Read more about South Quay Care Home
1 Main Street, South Church, Bishop Auckland DL14 6SL
"Mam has been in Church View Care Home for about 5 months. She was first upstairs and now downstairs. Mam needs 24 hour care and I must say…" Read all 43 reviews
Church View care home, in Bishop Auckland, aspires to high standards of dementia care, thanks to a team of highly-skilled and qualified professionals working to modern care methods. Carers are assisted by a comfortable living accommodation that is… Read more about Church View
Back Lane, Penshaw, Houghton le Spring DH4 7ER
"The home is so friendly and welcoming, care workers are very welcoming the care, dignity and compassion they show to the patients is to be…" Read all 54 reviews
Valley View and Penshaw House are on a dual site situated at Penshaw, Houghton Le Spring on the outskirts of Sunderland. Valley View Care Centre is a Residential Home which accommodates 44 bedrooms all on one level. The home was inspected by CQC on… Read more about Valley View & Penshaw House
Harbour Road, Amble, Morpeth NE65 0AP
"Excellent admin support - very good to my bother and to me. Excellent handyman - put up his picture, TV set etc. Excellent and very caring,…" Read all 30 reviews
Dolphin View care home offers residential care for older people and nursing care for a variety of health issues in Amble, Northumberland. The home benefits from views over the North Sea and its close location to local amenities, including a weekly Sunday… Read more about Dolphin View Care Home
Station Road, Forest Hall, Newcastle upon Tyne NE12 9BQ
"My experience and that of my aunt has been nothing but positive. My aunt is supported to be as independent as she can - when this at times…" Read all 62 reviews
The Evergreens Care Centre is a recently refurbished, medium-sized, 43-bedded Care Home, located in the quiet residential area of Forest Hall, Newcastle Upon Tyne. The ground floor, named by the residents at The Cypress Suite, has 17 bedrooms. It… Read more about The Evergreens Care Centre
West Street, Buckingham MK18 1HL
"My Mum was transferred to Hamilton House in March 2024 after a stay in hospital. We were told that she was at the end stages of her life,…" Read all 125 reviews
Hamilton House Nursing Home provides high quality person-centred residential care, nursing care and palliative care. The Nursing Home in Buckingham has 46 beds and can offer Nursing Care for residents over 65 and residents under 65 with varied physical… Read more about Hamilton House Care Home
105 Station Road, Chapeltown, Sheffield S35 2XF
"Since my mum has been here she is very well looked after, staff are so friendly, the manager is so prompt in anything we ask. Very happy,…" Read all 46 reviews
Chapel Lodge is a sixty-four bedroom care home, based in Sheffield, owned by Roseberry Care Centres, that offers personalised care packages. The home's skilled team of staff can take on a variety of nursing requirements, while also helping local home… Read more about Chapel Lodge
Sunningdale, West Monkseaten, Whitley Bay NE25 9YF
"I couldn't thank the staff enough for how they have welcomed and cared for my grandpa since he was admitted, the 2 months he spent in…" Read all 48 reviews
Rosemount Care Home in Whitley Bay offers purpose-built accommodation for up to 60 residents. The home's team of experienced and supportive staff has a genuine desire to provide the best care possible to each individual. Each bedroom has ensuite facilities… Read more about Rosemount Care Home
Osborne Gardens, North Shields NE29 9AT
"Care home is exactly what Primrose Lodge is! It feel like a home, where understanding and consideration is natural and effortless. The care…" Read all 52 reviews
Primrose Lodge Care Home offers residential care and general nursing care for those with more complex needs. The home provides an ideal setting for people who need or want a little help with everyday activities such as washing, dressing or eating… Read more about Primrose Lodge Care Home
Bakewell Road, Matlock DE4 3BN
"My mum has lived at Longmeadow for just a few months but has settled in very well, she loves her room & all the staff, everyone is so…" Read all 38 reviews
Long Meadow is a 41 bedded care home situated in the heart of the picturesque Derbyshire Dales. Recently refurbished from 2018 with a CQC GOOD inspection on 31/01/2019, Longmeadow is split in to 3 units. Longmeadow Unit accommodates 24 service users,… Read more about Long Meadow
Devon Road, Sheffield S4 7AJ
"I was able to take my client, who is immobile, to watch a football match by his favourite team thanks to the fantastic support of the…" Read all 82 reviews
Norbury Court, in Sheffield, looks to make sure that all clients and their loved ones benefit from a depth of experience and quality support, from a team that also takes pride in a compassionate service. The provider's focus is on respecting dignity… Read more about Norbury Court
77 Shiregreen Lane, Sheffield S5 6AB
"My daughter being in this home has given her family peace of mind that she has twenty four hour care because before when she was in her own…" Read all 45 reviews
Haythorne Place is a Sheffield care home from the portfolio of Roseberry Care Centres that makes an excellent contribution to the various care needs of the community, with provision for up to 120 people, in 6 different houses. Though a large facility,… Read more about Haythorne Place
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Reply from Dan Shutt, Home Manager at The Evergreens Care Centre
Thank you so much for sharing this feedback about The Evergreens. We can imagine the how worrying it must be to take a chance on anywhere after past negative experiences. We are grateful that you took a chance on us and we are glad that we are doing the right things to make your dad's experience as positive as possible. Your comments will be shared with the team and used as positive reinforcement. We do very much appreciate you taking the time for this. Kind regards
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Reply from Maxine McMullan, Home Manager at The Beaufort Care Home
Thank you so much for your review, it is very much appreciated. I will pass on your comments to the staff.
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Reply from Emma Smith, Manager at Moorend Place Nursing Home
We are very sorry to hear this. The Home Manager will look into this and speak with you on your next visit.
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Reply from David Monaghan, Home Manager at Chapel Lodge
Thank you for taking the time and leaving a kind review. We will share it with the care team, support from families means a lot to us.
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Reply from M Benson, Regional Operations Manager at Norbury Court
Thank you for taking the time to share your feedback. We are truly sorry that historically, your experience of our home was not positive. We acknowledge that in the past the service faced significant challenges. However, we are pleased to share that since the appointment of our new manager and new regional operations team, we have made substantial improvements, which we are delighted to say has been recognised in the recent CQC inspection which has just been published: the home is no longer in special measures & has been awarded "Good" in Caring, which reflects the dedication of our staff & the improvements made.We have actively responded to feedback & remain committed to delivering high- quality, person-centred care & we will continue to work hard to ensure this is achieved & sustained.If you would like to discuss your experience further please do not hesitate to contact the new manager directly - we welcome all feedback as part of our journey to ongoing improvement.
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Reply from Ana Wilcox, Manager at Beech Grove
Thank you so much for your kind words. Its been a privilege to care for your mum over the past 6 years, and she has truly become an integral part of our Beech Grove family. Were so pleased to hear that she feels safe, well looked after, and that our teams skills and dedication have made her time here more comfortable. Well continue to provide the best possible care and ensure that her environment remains a welcoming place for her. Thank you again for entrusting us with her careit means the world to us.
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Reply from Vicki Rees, Regional Operations Manager at Alexandra View Care Centre
Thank you for taking the time to complete a review and that you and your family were happy with the care of your Nana. We will pass these lovely comments onto the staff team.
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Reply from Honor Keatley, Group Business Development Director at Brantwood Hall Care Complex
Thanks so much for your wonderful review.It's great to read that you and your daughter are happy with your wife's care.With best wishes,Honor Group Business Development Director
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Reply from Vicki Rees, Regional Operations Manager at Dolphin View Care Home
Thank you for taking the time to complete a review. I am sorry to hear that you feel the rooms are dated and that you have experienced poor communication whilst your mother has been in the home. The home is currently being supported daily whilst a new manager is recruited. At this time the home is developing a monthly newsletter for residents & families that include involvement in daily activities, the home has activities boards that display events & activities in the home. Residents with restricted mobility are assessed by the NHS Physio and Occ Health Team to review if a wheelchair is required, this would then be provided by Wheelchair services specific to the person's needs. For H&S reasons we do not supply generic wheelchairs in the home therefore if Occ Health do not feel a wheelchair is required it is the responsibility of the individual or family to provide. If you would like to discuss anything further please contact Dolphin View to arrange a suitable date and time to meet.
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Reply from Vicki Rees, Regional Operations Manager at Hylton View Care Home
Thank you for taking the time to complete a review. We are pleased to hear you are happy with the care and support your mother is receiving at Hylton View and will pass your kind comments onto the care home team.
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Reply from Vicki Rees, Regional Operations Manager at South Bebside Care Home
Thank you for taking the time to complete a review. We are very pleased to see that your mum is happy and enjoying the home cooked meals served by the catering staff and that the staff are friendly and supportive and we will pass your kind comments to the care home staff team.
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Reply from Maxine McMullan, Home Manager at The Beaufort Care Home
Thank you for your feedback. We are so pleased to hear that your auntie has settled well. We take all feedback seriously, including your comment about the slight smell. Maintaining a fresh and comfortable environment is a priority for us, and we will look into this immediately. If you'd like to discuss this further, please do not hesitate to reach out to myself or my Deputy on your next visit. Your review is very much appreciated and helps us continue to improve.
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Reply from Honor Keatley, Group Business Development Director at Church View
Thank you so much for taking the time to write such a great review and rate us 5*.It's great to read that your nanna has the care she needs.With best wishes.
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Reply from Paula Wood, Manager at Church View
Thank you for your comment.I will ensure that the drinks stations are fully stocked throughout the day
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Reply from Honor Keatley, Group Business Development Director at Alexandra View Care Centre
Thank you so much for submitting a review and rating.It really helps new care seekers to have that first hand insight into Alexandra View.With best wishes.
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Reply from Honor Keatley, Group Business Development Director at Alexandra View Care Centre
What a fantastic review, summing up exactly what we are trying to create at Alexandra View.Thank you so much for sharing your thoughts and for leaving us a great rating!With best wishes.
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Reply from Honor Keatley, Group Business Development Director at Church View
Thank you so much for your thoughtful review and 5* rating.Reading reviews like yours really helps new care seekers to have a first hand account of life at Church View and makes such a difference to their decision making.Many thanks again.With best wishes
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Reply from Honor Keatley, Group Business Development Director at Church View
What a fantastic review and rating - thanks so much for taking the time to complete a review.It's lovely to read that you feel your nana gets the best care. The team really go above and beyond and will appreciate the fact that you've included that in your review.With best wishes.
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Reply from Honor Keatley, Group Business Development Director at Church View
Thank you so much for your thoughtful review.It's great to read that your Mam is enjoying her meals. It really does give loved ones peace of mind to know that their relative is getting the care they need.I will speak to the Home Manager about laundry, thanks for raising it.With best wishes.
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Reply from Honor Keatley, Group Business Development Director at Rosemount Care Home
Thank you so much for taking the time to leave a review, recognising the improvements that have been made since the manager came on board.We really do have a great team at Rosemount and it's lovely to see that being acknowledged. Thank you.With best wishes, Group Business Development Director
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