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Care Home Owned by Roseberry Care Centre (England) Ltd in Lancashire

9.2 Group Review Score (the average from all locations with a review score)
  • Care Home Owned by Roseberry Care Centre (England) Ltd in Lancashire

Only the locations & reviews in Lancashire for Roseberry Care Centre (England) Ltd are showing below.

View the details of all 27 locations (with 1630 reviews) owned by Roseberry Care Centre (England) Ltd

Roseberry Care Centre (England) Ltd Locations in Lancashire (1)

 

1 Care Home owned by Roseberry Care Centre (England) Ltd in Lancashire

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Beech Grove

St Paul's Street, Low Moor, Clitheroe BB7 2LS 

9.5 48 reviews
"My mum has been a resident here since 2018. Her care has been of an extremely high standard throughout this time. The staff who work here…"   Read all 48 reviews
Location Type Care Home

Beech Grove takes a person-centred approach to residential care needs, with a wide range of expertise and provision that is also ideal for adults with dementia. The skilled team are friendly and welcoming to loved ones, considering an open door policy… Read more about Beech Grove

  • Care Provided
  • Residential
  • Older Person Care
  • Learning Disability
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Sensory Impairment
  • Eating Disorders
  • Substance Misuse
  • 33 Rooms from £1,054 / week

Roseberry Care Centre (England) Ltd Reviews in Lancashire (48)

9.2
Roseberry Care Centre (England) Ltd has a Group Review Score of 9.2 (9.214) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Roseberry Care Centre (England) Ltd must have a Review Score.

Overall Experience

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Review of

Beech Grove

from Alison M (Daughter of Resident) published on 8 April 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been a resident here since 2018. Her care has been of an extremely high standard throughout this time. The staff who work here regularly are friendly & helpful & the care home itself is managed exceptionally well. I have no worries about leaving Mum here as she is safe & well looked after.
The environment, despite dated, is clean and bright. Mum is quite difficult at times, but the skills & knowledge the staff show makes the whole situation much more pleasant.

Reply from Ana Wilcox, Manager at Beech Grove

Thank you so much for your kind words. Its been a privilege to care for your mum over the past 6 years, and she has truly become an integral part of our Beech Grove family. Were so pleased to hear that she feels safe, well looked after, and that our teams skills and dedication have made her time here more comfortable. Well continue to provide the best possible care and ensure that her environment remains a welcoming place for her. Thank you again for entrusting us with her careit means the world to us.


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Review of

Beech Grove

from T M (Daughter of Resident) published on 20 March 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum lives at beech grove and finds the staff very caring and know the residents well , and have a person centred approach to the care they give .
As a family member it's very reassuring that you know your mum is getting well looked after and supported

Reply from Ana Wilcox, Manager at Beech Grove

Thankyou very much for your kind words and feedback. We are happy to hear that you feel reassured Mum is safe and well supported by our team. Mum enjoys getting involved with our activities and parties and is looking forward to todays Tea and Cake afternoon.


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Review of

Beech Grove

from Lynne S (Daughter of Resident) published on 11 December 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum is well cared for. The staff are all very caring. They look after her very well. They always go the extra mile. When we visit, they make us welcome and offer refreshments.
The home offers activities and they have parties regularly for all events throughout the year.
Mum enjoys the food, it is
prepared on-site. They offer a good variety and always make sure she has her favourites. We are very satisfied with the care she receives.

Reply from Ana Wilcox, Manager at Beech Grove

Thank you very much for your review, this will be shared with the team.


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Review of

Beech Grove

from Tristan B (Son of Resident) published on 9 December 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Beech Grove is a wonderful care home and my mother is very well looked after. The staff are superb and cannot do too much to help. Visiting is easy and we are always made very welcome.

Reply from Ana Wilcox, Manager at Beech Grove

Thank you for your lovely review. All of our reviews and feedback are shared with the team and are greatly appreciated.


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Review of

Beech Grove

from Marie E (Wife of Resident) published on 9 December 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Residents are looked after in a happy and caring environment. Their needs are attended to with dignity and love. Activities and outings are arranged for those who are able. As visitors we are made very welcome, so as a family we are pleased that my husband and their dad is in the care of Beech Grove.

Reply from Ana Wilcox, Manager at Beech Grove

Thank you for your lovely review. All of our reviews and feedback are shared with the team and are greatly appreciated.


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Review of

Beech Grove

from S B (Daughter of Resident) published on 9 May 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff are the ones that make this residential home caring. They work unbelievably hard. All staff are friendly, compassionate and shines a mile, that they care.

Reply from Ana Wilcox, Manager at Beech Grove

Thankyou for your lovely staff feedback. We will share your comments with the team.


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Review of

Beech Grove

from Gill C (Daughter of Resident) published on 16 February 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The home provided a safe and welcoming environment for my dad.
The carers were wonderful and obviously thought a lot of my dad.
He always seemed happy and content at the home whenever we visited.

Reply from Ana Wilcox, Manager at Beech Grove

Thank you for your lovely review. We will pass on your feedback to the team.


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Review of

Beech Grove

from S H (Daughter of Resident) published on 22 January 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has been at Beech Grove for two years now and the care she receives is very good. All the staff are so friendly and helpful and always have a smile and make me feel very welcome when I visit. A few members of our family came to visit Mum just before Christmas and a puppy and small children.
They went out of their way to accommodate us and made us so welcome it was lovely and made Mum's Christmas very special. I am very happy with the care my mother receives. A very happy home with lovely caring staff.

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Review of

Beech Grove

from Chris W (Son of Resident) published on 19 January 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My father has only been a resident for a couple of weeks but the staff have been extremely kind, efficient and caring during this stressful time.

Reply from Ana Wilcox, Manager at Beech Grove

Thank you for your review. Our staff will be pleased to hear your feedback.


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Review of

Beech Grove

from Belinda M (Daughter of Resident) published on 17 January 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

One of the better homes out there. Staff are very friendly and treat their residents with care and compassion. The staff keeps you informed of any changes in a timely and regular manner. The rooms are neat, tidy and clean. There always appear to be activities both inside and outside the home to keep
the residents stimulated. Obviously, not all the residents will participate but the opportunities are there if wanted.
My mother has been there for almost a year and she has enjoyed being there. She has very good relationships with the staff and enjoys most of the activities. She has her hair done regularly which boosts her self-esteem as well as trips to cafes and restaurants. Compared to her previous home, this is a marked improvement in how she is being cared for so I'm very happy with her current care.
I would highly recommend this home if you have a relative who requires residential accommodation and one that offers a humanistic approach to each person who lives there.

Reply from Ana Wilcox, Manager at Beech Grove

Thank you for your positive and lovely review. We have passed on your feedback to the team. Thank you.


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Review of

Beech Grove

from J B (Daughter of Resident) published on 12 January 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident at Beech Grove for almost two years and has settled in completely. The staff are hard-working, caring and friendly. My mother is content, safe and could not be in better hands. I am more than happy to recommend Beech Grove to anyone who would need its services.

Reply from Ana Wilcox, Manager at Beech Grove

Thank you for your lovely feedback. We will pass on your review to the team.


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Review of

Beech Grove

from F C (Resident) assisted by family/friend published on 19 October 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very caring and friendly home. It is well managed and staff are helpful under approachable. Would recommend Beech Grove without hesitation.

Reply from Carol Cochrane, Regional Operations Manager at Beech Grove

Thank you for your lovely comments, I am pleased you find Beech Grove a caring and friendly.


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Review of

Beech Grove

from Barry J (Son of Resident) published on 9 October 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff at Beech Grove are very helpful. The care they have shown my mother over the last two years has been excellent. If a problem arises at any time it is quickly attended to by the relevant team/staff. Family members are kept up to date with everything that's happening.

Reply from Carol Cochrane, Regional Operations Manager at Beech Grove

Thank you for your lovely comments. I am so pleased you are happy with the care provided at Beech Grove.


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Review of

Beech Grove

from Julie W (Daughter of Resident) published on 6 October 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Beech Grove are doing a very good job caring for my mother's needs at a difficult stage in her life. Nothing is too much trouble, and any concerns raised are dealt with compassionately and efficiently. My mother is happy in the home, the food is good, and the staff interact well with her.
The staff make every effort to keep the residents entertained during the day and regularly organise events for those who are able to participate. The manager at Beech Grove is a very caring person by nature and is very easy to approach, and the administration side of the home is very informative and efficient.
My family and I are happy that Mum is in the right place; she was unhappy before moving into Beech Grove.

Reply from Carol Cochrane, Regional Operations Manager at Beech Grove

Thank you for your feedback, I am glad that Mum is happy living at Beech Grove. I will pass your comments to the team.


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Review of

Beech Grove

from Giliian E (Niece of Resident) published on 17 May 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

When I visit my uncle I always find him happy and contented. The staff are always kind and he is obviously very fond of them. He enjoys the food and it's good to see that he has put weight on and looks really well. He tells me how much he enjoys being in the home and considering I don't live locally
I am given peace of mind.

Reply from Carol Cochrane, Regional Operations Manager at Beech Grove

Thank you for your feedback, it is lovely to hear that your uncle is settled at Beech Grove.


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Review of

Beech Grove

from Gareth W (Son of Resident) published on 19 April 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Kind, friendly, warm staff who are caring and have my mum's wellbeing at the heart of the provision. Range of trips, activities and worthwhile visits available throughout. Family environment with bespoke wrap-around care.

Reply from Carol Cochrane, Regional Operations Manager at Beech Grove

Thank you for your lovely feedback. I will pass your comments to the team.


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Review of

Beech Grove

from Stephen M (Husband of Resident) published on 18 April 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Extremely happy with the care my wife is receiving. From day one she settled into such a friendly environment. All the staff are excellent, always welcoming, nothing is too much trouble.
While she's been a resident my wife's been on numerous trips out to the local cinema, local market place, out for
lunch, and church. This has helped to keep her active.

Reply from Carol Cochrane, Regional Operations Manager at Beech Grove

Thank you so much for your lovely feedback. I am so glad your wife has settled at Beech Grove.


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Review of

Beech Grove

from Diana W (Daughter of Resident) published on 17 April 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was at Beech Grove for approximately 18 months. She passed away quietly and with dignity in April last year.
Our experience started during Covid restrictions and the staff was fantastic. They kept us well-informed and helped us with long-distance video calls and window visits.
We were always
made to feel very welcome and they treated my sisters and me with great kindness and thoughtfulness and lots of tea! Thank you.

Reply from Carol Cochrane, Regional Operations Manager at Beech Grove

Thank you for your comments, they were lovely to read. I will pass your feedback to the team at Beech Grove, they will be so pleased.


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Review of

Beech Grove

from Alison G (Daughter of Resident) published on 31 January 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was always treated with love and respect, I always felt I was going to my mum's home, not a care home. Laughter can always be heard, not laughing at people but with people. I felt Mum was living with an extended family. Mum passed away on 25/1/23, and the treatment she received in her final days
was nothing short of wonderful. The treatment we, the family, received was far beyond what money can buy. All the staff at Beech Grove are nothing short of fantastic. Thank you.

Reply from Mrs Carol Cochrane, Regional Operations Manager at Beech Grove

Thank you so much for taking the time to review the care Mum received at Beech Grove. Your words are lovely to read. I will pass your feedback on to the staff.


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Review of

Beech Grove

from Jane R (Friend of Resident) published on 3 August 2021

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My friend's mum has been living at Beech Grove for approx 3 years and has received the best of care. The staff are warm and friendly and the level of care they deliver is of a very high standard. They have managed Covid-19 exceptionally well and deserve recognition for their hard work, care and tenacity
in such difficult times.
I visited on Thursday 22nd July 2021 and was so pleased to see how well my friend's mum is being cared for; something she herself commented on. Thanks to everyone there for the care and attention you provide for this lovely lady and for all your Residents.

Reply from Melanie Auckland, Chief Executive Officer at Beech Grove

Thank you for your positive review and kind comments - we will share your review with the staff team, it will mean so much to them.


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