Only the locations & reviews in Tyne & Wear for Roseberry Care Centre (England) Ltd are showing below.
Old Mill Road, Southwick, Sunderland SR5 5TP
"My mother has been at Hylton View Care Home for nearly 6 years. The care and catering and cleanliness cannot be praised highly enough.…" Read all 52 reviews
Hylton View Care Home specialises in residential, and residential dementia care. The home has two separate units across two floors the ground floor providing residential care and the 1st floor provides a specialist dementia unit. The home can accommodate… Read more about Hylton View Care Home
111 Chichester Road, South Shields NE33 4HE
"Home is excellent your kept up to date with day to day care. The carers are lovely treat the residents with respect. I can relax knowing…" Read all 60 reviews
Chichester Court Care Home is conveniently located in South Shields, near the town centre and close to many local amenities and with easy access to transport links. The home provides residential care, nursing care, dementia care, respite care as well… Read more about Chichester Court Care Home
Lilburn Place, Southwick, Sunderland SR5 2AF
"The care my nana received was exceptional. Staff were wonderfully caring and looked after the whole family. Nothing was too much trouble. I…" Read all 110 reviews
Alexandra View is a 62 bedded home organised over three floors. This purpose-built home accommodates service users with general residential and nursing and Dementia residential and nursing needs on a permanent, short stay or respite basis. The home… Read more about Alexandra View Care Centre
Osborne Gardens, North Shields NE29 9AT
"I have nothing but praise for all the staff. The care and time they gave to me was fantastic. Being helped with showers, laundry etc. was…" Read all 43 reviews
The Ferns is a 46 bedded care home in North Shields providing residential and dementia care, Palliative care and Respite care to people over the age of 65. All bedrooms have en-suites that are designed to give residents privacy and to promote independence.… Read more about The Ferns
Back Lane, Penshaw, Houghton le Spring DH4 7ER
"The home is so friendly and welcoming, care workers are very welcoming the care, dignity and compassion they show to the patients is to be…" Read all 54 reviews
Valley View and Penshaw House are on a dual site situated at Penshaw, Houghton Le Spring on the outskirts of Sunderland. Valley View Care Centre is a Residential Home which accommodates 44 bedrooms all on one level. The home was inspected by CQC on… Read more about Valley View & Penshaw House
Station Road, Forest Hall, Newcastle upon Tyne NE12 9BQ
"My experience and that of my aunt has been nothing but positive. My aunt is supported to be as independent as she can - when this at times…" Read all 62 reviews
The Evergreens Care Centre is a recently refurbished, medium-sized, 43-bedded Care Home, located in the quiet residential area of Forest Hall, Newcastle Upon Tyne. The ground floor, named by the residents at The Cypress Suite, has 17 bedrooms. It… Read more about The Evergreens Care Centre
Sunningdale, West Monkseaten, Whitley Bay NE25 9YF
"I couldn't thank the staff enough for how they have welcomed and cared for my grandpa since he was admitted, the 2 months he spent in…" Read all 48 reviews
Rosemount Care Home in Whitley Bay offers purpose-built accommodation for up to 60 residents. The home's team of experienced and supportive staff has a genuine desire to provide the best care possible to each individual. Each bedroom has ensuite facilities… Read more about Rosemount Care Home
Osborne Gardens, North Shields NE29 9AT
"Care home is exactly what Primrose Lodge is! It feel like a home, where understanding and consideration is natural and effortless. The care…" Read all 52 reviews
Primrose Lodge Care Home offers residential care and general nursing care for those with more complex needs. The home provides an ideal setting for people who need or want a little help with everyday activities such as washing, dressing or eating… Read more about Primrose Lodge Care Home
Submitted via Website • Report
Reply from Dan Shutt, Home Manager at The Evergreens Care Centre
Thank you so much for sharing this feedback about The Evergreens. We can imagine the how worrying it must be to take a chance on anywhere after past negative experiences. We are grateful that you took a chance on us and we are glad that we are doing the right things to make your dad's experience as positive as possible. Your comments will be shared with the team and used as positive reinforcement. We do very much appreciate you taking the time for this. Kind regards
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Reply from Vicki Rees, Regional Operations Manager at Alexandra View Care Centre
Thank you for taking the time to complete a review and that you and your family were happy with the care of your Nana. We will pass these lovely comments onto the staff team.
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Submitted via Postal Card • Report
Reply from Vicki Rees, Regional Operations Manager at Hylton View Care Home
Thank you for taking the time to complete a review. We are pleased to hear you are happy with the care and support your mother is receiving at Hylton View and will pass your kind comments onto the care home team.
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Submitted via Postal Card • Report
Reply from Honor Keatley, Group Business Development Director at Alexandra View Care Centre
Thank you so much for submitting a review and rating.It really helps new care seekers to have that first hand insight into Alexandra View.With best wishes.
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Submitted via Postal Card • Report
Reply from Honor Keatley, Group Business Development Director at Alexandra View Care Centre
What a fantastic review, summing up exactly what we are trying to create at Alexandra View.Thank you so much for sharing your thoughts and for leaving us a great rating!With best wishes.
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Submitted via Postal Card • Report
Reply from Honor Keatley, Group Business Development Director at Rosemount Care Home
Thank you so much for taking the time to leave a review, recognising the improvements that have been made since the manager came on board.We really do have a great team at Rosemount and it's lovely to see that being acknowledged. Thank you.With best wishes, Group Business Development Director
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Submitted via Website • Report
Reply from Sandra Ward, Operations Director at Hylton View Care Home
We are so pleased that your husband is enjoying the activities and interaction provided by the team and that he is well cared for. It is a pleasure to receive such lovely feedback about the environment and you feel welcomed into the home. We will ensure your comments are passed on to the manager and staff team. Thank you for taking the time to provide your feedback.
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Submitted via Postal Card • Report
Reply from Honor Keatley, Group Business Development Director at Hylton View Care Home
Thank you so much for sharing your thoughts about your mum's care at what must be a difficult time. It is so helpful for new care seekers to read what a positive difference being in a care home can make, despite it being such a hard decision initially. Thanks once again. With best wishes, Group Business Development Director
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Submitted via Postal Card • Report
Reply from Honor Keatley, Group Business Development Director at Chichester Court Care Home
Thank you so much for your review and 5* rating. We really appreciate it.It's great to hear that you feel you can relax knowing that your husband is getting first class care.
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Submitted via Postal Card • Report
Reply from Sandra Ward, Operations Director at Valley View & Penshaw House
We are pleased your mum has settled in well and enjoying the company of other residents and staff. we will ensure your comments are passed to the team. Thank you.
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Submitted via Website • Report
Reply from Sandra Ward, Operations Director at Hylton View Care Home
We are pleased to hear your mam has settled well into Hylton View, and that you both find the environment friendly and care being provided by friendly and approachable staff. We will ensure your comments are passed to the staff team, thank you for taking the time to give us feedback.
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Submitted via Postal Card • Report
Reply from Dale Summersby, Registered Manager at Primrose Lodge Care Home
Thank you for your comments. I'm so happy that what we do and how we do it, makes your Dad happy and in turn ensures that the rest of the family are all content and happy also. I'll be sure to pass on your comments to the team. Thanks.
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Submitted via Postal Card • Report
Reply from Honor Keatley, Group Business Development Director at Rosemount Care Home
Thank you so much for your thoughtful review.It's great to read what a positive impact our Home Manager has made and that the whole team are committed to doing the best job they can.It's lovely to know that you feel your wife is in safe hands.With best wishes, KeatleyGroup Business Development Director.
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Submitted via Website • Report
Reply from Honor Keatley, Group Business Development Director at Rosemount Care Home
Thank you so much for your wonderful review and 5* rating!It's so lovely to read about your grandpa and to know he is thriving at Rosemount.By writing your review it has enabled the team to read about the hugely positive impact they have had, not only for your grandpa but also for you.Moving someone you love into care is a tough decision but I'm so glad your experience has been such a positive one.With best wishes, KeatleyGroup Business Development Director
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Submitted via Website • Report
The staff definitely know my Mams needs which are at times
I feel confident my Mam is getting looked after well and feel quite confident to bring up issues as I feel necessary. I am told regularly my Mam is 'resident of day' and is there anything I want added to the careplan however I rarely do as these issues are usually dealt with when I raise them anyway.
The staff also get to know family members and are very friendly to us as a family.
There have been times when I've needed to escalate things which I have done by contacting the manager direct. I do this with confidence knowing he will deal with it and its always sorted quickly.
Reply from Honor Keatley, Group Business Development Director at The Evergreens Care Centre
Thank you so much for sharing you and your Mam's experience of The Evergreens. It's good to read how well you feel supported by the staff and management.It's so helpful for people new to the care seeker experience to read a first hand account that is so honest. With best wishes, Group Business Development Director
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Submitted via Website • Report
Reply from Honor Keatley, Group Business Development Director at The Evergreens Care Centre
Thank you so much for your thoughtful review. The fact that your aunt sees The Evergreens as home and the staff as friends is testament to the amazing work they do and support they provide. By writing this review you have not only enabled our staff members to read what a significant impact they have but you've also provided a vital window into life at The Evergreens for new care seekers.With best wishes, Group Business Development Director
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Reply from Honor Keatley, Group Business Development Director at The Evergreens Care Centre
What a lovely review, thank you so much for taking the time to write it.You really made me smile, picturing your friend enjoying singing. It's great to read that you too feel welcome and at home.With best wishes, Group Business Development Director
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Reply from Dominique Creighton, Manager at Hylton View Care Home
Thank you for your lovely review. We are so pleased that your Gran is settled and your enjoying seeing the daily activities that are put on Facebook.
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Submitted via Website • Report
Reply from Dominique Creighton, Manager at Hylton View Care Home
Thank you for your lovely review. We are so pleased your nana was treat with great dignity and care. We are so pleased you all felt at ease during the 5 weeks your nana was at Hylton View.
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Submitted via Postal Card • Report
Reply from Dale Summersby, Registered Manager at Primrose Lodge Care Home
I'm glad that we were able to make your father-in-law's time with us as comfortable as possible. I will be sure to pass on your comments to the team. Thanks.
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