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Care Home Owned by Roseberry Care Centre (England) Ltd in West Midlands

9.2 Group Review Score (the average from all locations with a review score)
  • Care Home Owned by Roseberry Care Centre (England) Ltd in West Midlands

Only the locations & reviews in West Midlands for Roseberry Care Centre (England) Ltd are showing below.

View the details of all 27 locations (with 1605 reviews) owned by Roseberry Care Centre (England) Ltd

Roseberry Care Centre (England) Ltd Locations in West Midlands (1)

 

1 Care Home owned by Roseberry Care Centre (England) Ltd in West Midlands

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The Beaufort Care Home

56 Kenilworth Road, Coventry CV4 7AH 

9.5 101 reviews
"My mum has been at The Beaufort for some time but I can honestly say that over the last few year the home has been brilliant. From a…"   Read all 101 reviews
Location Type Care Home

The Beaufort Care Home is a residential nursing home in Coventry, Warwickshire. The home offers personal, nursing and end-of life care. The home features 29 bedrooms, lounge and dining areas, and a large, landscaped garden. Once a grand private house,… Read more about The Beaufort Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Learning Disability
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Sensory Impairment
  • 29 Rooms from £995 / week

Roseberry Care Centre (England) Ltd Reviews in West Midlands (101)

9.2
Roseberry Care Centre (England) Ltd has a Group Review Score of 9.2 (9.180) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Roseberry Care Centre (England) Ltd must have a Review Score.

Overall Experience

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Review of

The Beaufort Care Home

from Peter F (Husband of Resident) published on 25 February 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The overall improvement is outstanding. The staff seem more responsible. I was not at all happy when my wife was admitted with general situations. Thank you for upgrading in all respects. Apart from food quality, this was always excellent.

Reply from Honor Keatley, Group Business Development Director at The Beaufort Care Home

Thank you so much for your positive review. It's great to note that the changes the home manager and her team have been putting in place are making a real difference for our residents. We are now focussed on improving the activity provision and on the back of hearing what our residents wanted, have set up some regular clubs which are advertised on our Activities Board and in our newsletter. We've got some fun events coming up and will be working with Community partners on various gardening projects. We are progressing changes within the environment to create a craft area and setting up a wildlife observation station and potting shed in the conservatory. We'd love to hear your thoughts on what else we could be doing. With best wishes


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Review of

The Beaufort Care Home

from C C (Wife of Resident) published on 17 February 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My husband is looked after well and I am kept informed about issues when I visit or by phone.
On visiting, I am always welcomed by whichever member of staff is opening the door. They show interest in me as well as my husband. The atmosphere is always happy. The carers are always busy and often under
great pressure but remain pleasant and courteous. My husband is now settled in and generally happy staying here.

Reply from Honor Keatley, Group Business Development Director at The Beaufort Care Home

Thank you for taking the time to share your experience. Our team members do a fantastic job. We'll share you feedback with them to let them know what a positive impact they have on you and your husband's experience of The Beaufort. With best wishes


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Review of

The Beaufort Care Home

from C P (Husband of Resident) published on 14 February 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very good.

Reply from Honor Keatley, Group Business Development Director at The Beaufort Care Home

Thank you so much for taking the time to leave a review and a 5-star rating. The team will be thrilled to know how well they are doing! With best wishes


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Review of

The Beaufort Care Home

from J R (Wife of Resident) published on 31 January 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

In the 3 years my husband has been in the care he has been treated with dignity and understanding as at times he can be quite difficult, overall I am happy with his care.

Reply from Honor Keatley, Group Business Development Director at The Beaufort Care Home

Thank you for taking the time to write a review. It's good to read that you are happy with the care your husband receives. We are currently making some positive changes at The Beaufort, both to the environment and service provision. I look forward to hearing your thoughts as we consult with residents and families to implement changes. With best wishes, Honor Keatley, Group Business Development Director.


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Review of

The Beaufort Care Home

from G G (Niece of Resident) published on 31 January 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are always welcoming and show care to all. The home is always clean and tidy.

Reply from Honor Keatley, Group Business Development Director at The Beaufort Care Home

Thank you so much for taking the time to write a review. It's great for the team to know what a difference they make. With best wishes,


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Review of

The Beaufort Care Home

from Jo S (Daughter of Resident) published on 20 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been at The Beaufort for some time but I can honestly say that over the last few year the home has been brilliant. From a proactive leader in the home manager and brilliant admin staff that always greet you with a smile, but most importantly are the carers that look after my mum. Always so
cheerful and happy to attend to my mum. Always the same staff to provide continuity in care. They are so aware of my mum's needs and situation and I always feel she gets holistic care to meet all her needs. The kitchen staff always try and provide personalised meals to accommodate my mum and a daily menu is available for all the residents. I always feel I can approach the staff and I'm listened to with any concerns. The home is warm and friendly and I would recommend anyone to trust their loved ones to be cared for at The Beaufort.

Reply from Honor Keatley, Group Business Development Director at The Beaufort Care Home

Thank you so much for leaving such a thoughtful review. It's wonderful for the team to read just what a positive impact they have, not only on the lives of our residents but also their wider families. New care seekers will take a lot of confidence from reading your review when considering The Beaufort for their loved one. With best wishes


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Review of

The Beaufort Care Home

from S B (Daughter of Resident) published on 14 May 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The manager, nurses and care staff went out of their way to look after Mum who went into the home for a short stay. Thank you for looking after her so well. We are very grateful.

Reply from Paige Hodgson, Home Manager at The Beaufort Care Home

Thank you for your feedback. We are glad you and your mum felt supported.


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Review of

The Beaufort Care Home

from C V (Daughter of Resident) published on 5 April 2024

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum stayed in this nursing home for the last three months and passed away last week. We can’t thank the manager and her team enough for the care and dedication they gave to Mum, especially over the last few weeks. The manager constantly fought the battle on our behalf to make sure my mum got on the
right medication to ease her pain. You can see the staff are all working hard to improve the home and it’s lovely now to see the daytime activities growing with the lady's perseverance. Mum loved all that.
Thanks once again, Mum was definitely in the best place at the end.

Reply from Paige Hodgson, Home Manager at The Beaufort Care Home

Thank you so much for your kind words and appreciation.


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Review of

The Beaufort Care Home

from Jackie S (Daughter of Resident) published on 22 August 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The manager, nurses and all staff are caring and compassionate people. You can tell they genuinely want to make Beaufort a lovely place for their residents to live. Nothing is ever too much trouble and frequently ask me how they can make my mum happy and contented. Since the new manager started there
has been a huge improvement in the feel of the home. They offer lots of activities for the residents and try to get as many as able, to join in. All the time there is close monitoring of residents' health by the nurses. All in all it's a friendly happy environment and they take lots of pleasure in seeing happy residents. My mum has dementia and I have seen a massive improvement in her mental state because of the dedication of the staff. I'd like to thank each and every one of them from the bottom of my heart. They have also supported me when I've struggled emotionally. I can't praise them enough. They are currently making a lovely bar for the residents for celebratory occasions.

Reply from Paige Hodgson, Home Manager at The Beaufort Care Home

Thank you so much for your positive feedback, we are happy to hear you are happy with the care provided.


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Review of

The Beaufort Care Home

from J R (Daughter of Resident) published on 29 June 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since the manager has been managing the care home (taken over from the previous manager), I feel there is a much better feel to the home. More assertive staff and smells better! Now there is another manager, she is absolutely brilliant and this home deserves a higher rating.

Reply from Paige Hodgson, Home Manager at The Beaufort Care Home

Thank you so much for your feedback regarding The Beaufort Care Home.


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Review of

The Beaufort Care Home

from Lizzie V (Friend of Resident) published on 6 April 2022

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

So pleased to see the carpet, which was very smelly and soiled, has been removed from my friend's room and replaced with lovely laminate flooring. It looks and smells so much fresher. Well done to the new manager.

Reply from Sharon Flood, Area Director at The Beaufort Care Home

Thank you for your feedback, I will pass this on to the staff.


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Review of

The Beaufort Care Home

from Andy R (Son of Resident) published on 3 August 2021

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother came to The Beaufort Care Home in April, and I have nothing but good things to say about it and the staff. My mother was treated with dignity and respect and nothing was too much trouble, she was only a resident there for 3 months but the staff very quickly warmed to her. Many thanks from
all the family.

Reply from Sharon Flood, Regional Operations Manager at The Beaufort Care Home

Thank you for your positive feedback, it is very much appreciated.


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Review of

The Beaufort Care Home

from R D (Son of Resident) published on 8 June 2021

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very friendly staff. The manager has been so helpful with advice. I have seen a massive improvement in my mum's health.

Reply from Sharon Flood, Regional Operations Manager at The Beaufort Care Home

Thank you for your positive feedback, it is very much appreciated.


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Review of

The Beaufort Care Home

from V S (Daughter of Resident) published on 21 October 2020

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother is looked after well. She had a stroke and the carers are very careful with her, looking after all her needs. It is like being at home. Her room feels cosy with her own things.

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Review of

The Beaufort Care Home

from K G (Granddaughter of Resident) published on 28 August 2020

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

During lockdown, the care of my nan has been exceptional. The team have worked so hard for us to keep contact throughout, working extra hours during this difficult time. Contact with family is so important for my nan's mental health so the fact that a clear line of communication has been maintained
has been great.

Reply from Ramla Abdullahi, Regional Operations Manager at The Beaufort Care Home

Thank you for your comments about The Beaufort Care Home. It's lovely to hear that the care for your nan has been exceptional. I will make sure to pass your wonderful comments to the staff team and management.


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Review of

The Beaufort Care Home

from R H (Daughter of Resident) published on 20 August 2020

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

What a fabulous place! My father is very poorly and they went all out for his birthday, fabulous staff. We had a buffet, cake, balloons. All done by the home without request. Such amazing people! Activity coordinator is probably one of the most amazing people I've ever met in my life! We will remain
friends forever.

Reply from Ramla Abdullahi, Regional Operations Manager at The Beaufort Care Home

Thank you for your lovely comments about the Beaufort Care home. It is great to hear that you managed to enjoy your fathers birthday party and that the home went above and beyond to support this event. I will pass your amazing comments to the staff team


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Review of

The Beaufort Care Home

from M F (Friend of Resident) published on 20 August 2020

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My friends birthday party staff put on an excellent buffet and made lovely chocolate and strawberry cake too well impressed.
Staff were so nice taking photo's and leading the happy birthday sing-song. A big thank you to all the staff involved.

Reply from Ramla Abdullahi, Regional Operations Manager at The Beaufort Care Home

Thank you for your lovely comments about the Beaufort Care home. It is great to hear that you enjoyed the Birthday Party arranged by the home. I will make sure to pass your excellent comments to the staff team.


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Review of

The Beaufort Care Home

from M F (Ex Family Member) published on 20 August 2020

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

So welcoming and friendly. Thoughtful laid on a sandwich buffet and made an amazing chocolate and strawberry birthday cake for my ex-husband on his 73rd Birthday. Highly recommend.

Reply from Ramla Abdullahi, Regional Operations Manager at The Beaufort Care Home

Thank you for your great comments about your recent visit to the home. I will make sure that I pass your lovely comments to the staff member.


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Review of

The Beaufort Care Home

from Sally H (Daughter of Resident) published on 22 August 2019

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Beaufort is not a care home but a home that cares.
Staff showed care and compassion to mum over the two years she lived at Beaufort but in particular, the last five days of mum's life were such a difficult time but helped by the wonderful staff who cared for mum and supported her family.
Thank you
all.

Reply from Ronnie Cavanagh, Marketing at The Beaufort Care Home

Thank you for your kind comments about our Care team. We appreciate you taking the time to leave feedback for The Beaufort Care Home. We understand how upsetting it must have been, and are so pleased you felt that our team lived up to expectation and treated your Mum with dignity and the compassion she deserved during her time at our home. We hope that her time at The Beaufort did see some friendships flourish with both the Care team and residents. Thank you again, if there is anything more we can do please do not hesitate to reach out.


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Review of

The Beaufort Care Home

from Paul G (Son of Resident) published on 7 June 2019

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Had a lovely afternoon with our Mum, family and friends in Coventry. The Activities Coordinator did a great job organising the food and entertainment.

Reply from Ronnie Cavanagh, Marketing at The Beaufort Care Home

Thank you, Paul, for your feedback following your recent experience at our home. We are happy to learn it has been a positive one. We appreciate you taking the time to let us know how we are doing. Have a wonderful day.


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