Stocks Hall Nursing & Care Group in Merseyside | 1 Care Home

Review of
Stocks Hall Care Home, St Helens
from Kathryn H (Wife of Resident) published on 13 January 2025

Submitted via Website • Report

Overall Experience

My husband has been a resident on the Jade Unit since August 2023 he is well looked after and has all his nursing needs seen to on a daily basis. His room and facilities are lovely. All the staff are caring and treat the residents like they would their own families. The manager is easily approachable.

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Review of
Stocks Hall Care Home, St Helens
from Marjorie B (Aunt of Resident) published on 29 January 2024

Submitted via Postal Card • Report

Overall Experience

Cannot fault the care that he has received. The staff are so caring and patient with him. When we take him out, he can't wait to get back, which is wonderful for us to hear. He is so happy here. The staff have turned his life around. Thank you all so much.

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Review of
Stocks Hall Care Home, St Helens
from Kathryn C (Sister of Resident) published on 19 December 2023

Submitted via Postal Card • Report

Overall Experience

All staff show a high level of care and genuinely do all they can for the residents. It is a lovely happy safe environment and I cannot express how happy we are with my sister's care.

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Review of
Stocks Hall Care Home, St Helens
from Steve K (Husband of Resident) published on 3 November 2023

Submitted via Postal Card • Report

Overall Experience

My wife has been here for 3 months now and I am more than happy that her care and medical needs are met 24/7. She is very looked after here and this gives me reassurance when I leave that the carers make sure she is very well looked after.

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Review of
Stocks Hall Care Home, St Helens
from William B (Father of Resident) published on 3 November 2023

Submitted via Postal Card • Report

Overall Experience

Our experience over the past 15 years has been consistently satisfactory. The care provided has always been of a high and caring standard and our relationship with the management and staff has always been extremely good.

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Review of
Stocks Hall Care Home, St Helens
from Melanie H (Mother of Resident) published on 24 October 2023

Submitted via Postal Card • Report

Overall Experience

My experience of the home has been 10 out of 10. From the minute my son arrived - very friendly, and helpful. They look after my son very well. He has care 24/7 at the end of a buzzer. This gives me peace of mind. He is cared for all the time, I can't praise the home any more than I do.

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Review of
Stocks Hall Care Home, St Helens
from Stephen H (Stepfather of Resident) published on 23 October 2023

Submitted via Postal Card • Report

Overall Experience

The staff are friendly, nothing is too much trouble, very helpful. Always keep us up to date with how he is doing and passing positive feedback on how our son is doing. It is a pleasure to come to visit the home as the staff are so friendly and good to know that our son is in safe hands 24 hours a day.

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Review of
Stocks Hall Care Home, St Helens
from C H (Father of Resident) published on 13 July 2023

Submitted via Postal Card • Report

Overall Experience

My daughter is very well looked after and very happy living here.

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Review of
Stocks Hall Care Home, St Helens
from Susan S (Wife of Resident) published on 26 June 2023

Submitted via Postal Card • Report

Overall Experience

My husband has been in Stocks Hall for 16 years. Always clean and happy to see staff. Rooms spotless, laundry is always done (good staff), manager a friendly face and will help family members.
Care family staff are always keen to help him, and enjoys their company.
Would recommend this home to anyone

that is looking.

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Review of
Stocks Hall Care Home, St Helens
from Lesley W (Mother of Resident) published on 19 June 2023

Submitted via Postal Card • Report

Overall Experience

Staff, on the whole, are very good, with some exceptions regarding communication, some don't even acknowledge you! But that is a minority. I am more confident now with my son's care than I was a year ago - any issues I have are usually dealt with straight away.

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Review of
Stocks Hall Care Home, St Helens
from Joyce B (Mother of Resident) published on 8 June 2023

Submitted via Postal Card • Report

Overall Experience

My daughter has been living in Stocks Hall for four years after she had an infection. On her arrival, she was treated with such love and happiness from all staff and other residents. She is so happy and well cared for, which gives us peace of mind, knowing she is happy and settled. I would highly recommend

the home to anybody - all staff are so helpful and friendly.

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Review of
Stocks Hall Care Home, St Helens
from Janis K (Mother of Resident) published on 12 September 2022

Submitted via Postal Card • Report

Overall Experience

The home is so nice.
They are really looked after by all staff, there so polite.
Really pleased to go there.

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Review of
Stocks Hall Care Home, St Helens
from Philomena F (Mother of Resident) published on 19 July 2021

Submitted via Website • Report

Overall Experience

Cannot fault the home and staff; they are looking after my son as if he is their own. They are friendly, professional, warm and caring. It is said that he has to be there, but I wouldn't wish for him to be anywhere else. Thank you very much, Stocks Hall; I can go to sleep at night knowing he is safe

with you.

Reply from June Sears-Jones, PR Manager at Stocks Hall Care Home, St Helens

Thank You, Philomena, for your kind comments and positive feedback on the level of care your son receives at Stocks Hall St Helen's Home.
Whilst we cannot fully understand how hard it is for your son not to be living with you at home, we do appreciate, what it may feel like for you, and the hardships this daily brings.
We are so pleased to hear you have the reassurance your son is being well cared for and he is being treated well as part of the Stocks Hall family.
We are equally delighted to read, you can go to sleep at night knowing he is safe and loved.
Thank you for taking the time to send a review to us. We wish your son every happiness in his life at Stocks Hall St Helen's Home.

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Review of
Stocks Hall Care Home, St Helens
from Andrew C (Son of Resident) published on 22 March 2021

Submitted via Website • Report

Overall Experience

Stocks Hall is a great care home. My mum has spent many years; I cannot fault a thing. The management and all the staff are amazing. I have never had to worry about my mum, as I know she’s always been in good hands. Her care has always been 100%; it’s like a home from home.

Reply from June Sears-Jones, PR Manager at Stocks Hall Care Home, St Helens

Thank you so much for your review. It makes music to our ears to read your comments, and we are delighted that you know your mother is receiving excellent care at Stocks Hall, St Helen's Home. We are also delighted to hear you know that your mum is safe and well looked after, and how that will help you and all your family. Kind regards.

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Review of
Stocks Hall Care Home, St Helens
from Dee E (Wife of Resident) published on 10 August 2020

Submitted via Website • Report

Overall Experience

I have been associated with Stocks Hall, St.Helens since it opened in 2008. At present, I cannot recommend it highly enough and the high standards practised there have kept clients safe throughout the pandemic. The care provided by the excellent staff is from the heart and clients live as part of one

big family in a real 'home from home'.

Reply from June Sears-Jones, PR Manager at Stocks Hall Care Home, St Helens

Thank you for your review of Stocks Hall, St Helen's Home.
We are so pleased that you cannot recommend the Home highly enough, and you report the High Standards of Care practiced here.
Stocks Hall, St Helen's Home are also reassured to hear they have made you feel that your loved one has been kept safe throughout the pandemic.
Stocks Hall, St Helen's Staff, are recruited for their values and 'big hearts' and are very pleased to hear values are being lived out within St Hall St Helen's Home setting with a warm, one big family experience for all.
Kind regards,
June Sears-Jones

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Review of
Stocks Hall Care Home, St Helens
from Susan C (Sister of Resident) published on 10 August 2020

Submitted via Website • Report

Overall Experience

Excellent care provided for my brother since he had to go into the home with early-onset dementia. The atmosphere is welcoming, cheerful and warm with a family feel. Staff are cheerful and knowledgeable. They know their residents well.

Reply from June Sears-Jones, PR Manager at Stocks Hall Care Home, St Helens

We are delighted you are pleased with the care your brother is receiving at Stocks Hall Nursing & Care Group.
It is reassuring to know that the atmosphere is encouraging and helpful to your brother and your family.
Thank you for your kind review regarding staff 'knowing' people living at the Home.
We hope your brother continues to settle at Stocks Hall.
Kind regards,
Many thanks,
June Sears-Jones
PR & Marketing Manager

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Review of
Stocks Hall Care Home, St Helens
from Joan R (Sister of Resident) published on 10 August 2020

Submitted via Website • Report

Overall Experience

Stocks Hall Care Home is excellent especially the Amethyst Unit. The staff on that unit go above and beyond their duties. My sister has been there for nearly 12 years and I am proud to call the staff in that unit my extended family. I know I can rely on them to take care of my sister and they are there

whenever I have needed them.

Reply from June Sears-Jones, PR Manager at Stocks Hall Care Home, St Helens

It is appreciated to hear how delighted you are with Stocks Hall, St Helen's Home.
We are so pleased that during the last 12 years your sister has received excellent care and you can refer to them 'as your extended family'- that is how Care should be.
We are also delighted you have peace of mind and confidence that Stocks Hall will continue to take good care of your sister and you can call on them whenever needed.
Kind regards,
Many thanks,
June Sears-Jones

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Care Home Owned by Stocks Hall Nursing & Care Group in Merseyside

Stocks Hall Nursing & Care Group Locations in Merseyside (1)

Stocks Hall Nursing & Care Group Reviews in Merseyside (17)

Stocks Hall Care Home, St Helens

Stocks Hall Care Home, St Helens

Stocks Hall Care Home, St Helens

Stocks Hall Care Home, St Helens

Stocks Hall Care Home, St Helens

Stocks Hall Care Home, St Helens

Stocks Hall Care Home, St Helens

Stocks Hall Care Home, St Helens

Stocks Hall Care Home, St Helens

Stocks Hall Care Home, St Helens

Stocks Hall Care Home, St Helens

Stocks Hall Care Home, St Helens

Stocks Hall Care Home, St Helens

Stocks Hall Care Home, St Helens

Stocks Hall Care Home, St Helens

Stocks Hall Care Home, St Helens

Stocks Hall Care Home, St Helens

Awards / Recognitions (10)

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