1. UK Care Home Search
  2. Care Home Groups
  3. Locations Owned by Brancaster Care Homes Ltd
  4. Locations Owned by Brancaster Care Homes Ltd in South Yorkshire

Care Home Owned by Brancaster Care Homes Ltd in South Yorkshire

9.8 Group Review Score (the average from all locations with a review score)
  • Care Home Owned by Brancaster Care Homes Ltd in South Yorkshire

Brancaster Care Homes Ltd Locations in South Yorkshire (1)

 

1 Care Home owned by Brancaster Care Homes Ltd in South Yorkshire

Sort by:
View on Map
Pexton Grange

Pexton Road, Sheffield S4 7DA 

9.6 38 reviews
  • Care Provided
  • Nursing
  • Older Person Care
  • Dementia
  • Physical Disability
  • Palliative Care
  • Younger Adults
  • 57 Rooms

Brancaster Care Homes Ltd Reviews in South Yorkshire (38)

9.8
Brancaster Care Homes Ltd has a Group Review Score of 9.8 (9.785) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Brancaster Care Homes Ltd must have a Review Score.

Overall Experience

  • 13
  • 7
  • 0
  • 0
  • 0

Date Published

38
0
3
11
27
Review of

Pexton Grange

from A M (Wife of Resident) published on 11 July 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband was admitted to Pexton Grange in January after a spell in hospital. After his hospitalization I was no longer able to nurse him. He has Alzheimer's and can no longer walk. Having looked after him for 7 years, I had misgivings. However, my family and I found that the care he got, put our minds
at rest. We have found that all the staff are welcoming and caring. He has now been in the care of Pexton for 6 months.
We have been impressed with how staff have listened to suggestions we have made and have put things in place to calm him and he now regards the staff and other residents as friends. Although he is often confused he tells me he is happy. This is a real comfort to us. I can not thank the staff enough for their ready smiles, patience and obvious skills.
Meals should be 6 stars.

Reply from Alister Cook, Director at Pexton Grange

Thank you for your comments and for taking the time to submit a review. We understand how difficult the decision is to entrust a loved one into someone else's care and we always endeavour to make our care as person centred as we can. Thank you again.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Pexton Grange

from Valerie F (Respite Resident) published on 10 April 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My time at Pexton Grange was extremely comfortable. All the staff were kind, caring and helpful.

Reply from Alister Cook, Director at Pexton Grange

Thank you for taking the time to write a review with such kind words.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Pexton Grange

from I S (Sister of Resident) published on 2 April 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I visited my relative on Monday 11th March to join her in a live relay on my laptop of our younger sister's funeral. All the staff from opening the front door and on her floor were extremely helpful, friendly, pleasant, and excellent in every way. At a time when I was stressed hoping the live link and
video service would go well. All my visits have been good experiences but my sister and I were able to take part in the Christmas service.

Reply from Alister Cook, Director at Pexton Grange

Thank you for taking the time to review our service, I would love you to feedback any comments directly to the management about the categories where we failed to attain 5 stars. It's helpful to listen to our service users so that we can achieve excellence and exceed expectations. Thank you again for your kind words.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Pexton Grange

from Margaret B (Respite Resident) published on 7 December 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I stayed at Pexton Grange for 7 weeks following a hip operation. I found all the staff, whatever their role, to be caring, kind, helpful and encouraging. They did all they could to make me feel welcome and included. I would have no hesitation in recommending Pexton Grange.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Pexton Grange

from D W (Son-in-law of Resident) published on 15 November 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff here have been amazing. With my mother-in-law. They have shown dignity. First class care, fun, the staff are so very friendly towards us too. I cannot praise them enough. A big thank you to them all.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Pexton Grange

from M H (Sister of Resident) published on 15 November 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We battled to get my sister a place at Pexton Grange. We knew she would benefit from intense rehabilitation. So pleased we did, she has made a remarkable recovery thanks to the dedicated, professional, kind staff and her hard work. Her family were met with kindness and support enabling us to continue
to support our sister to go home.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Pexton Grange

from T S (Daughter of Resident) published on 1 November 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very friendly and helpful. Very good rehabilitation from physio. Thank you.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Pexton Grange

from Anita B (Respite Resident) published on 29 September 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

All my needs were perfectly taken care of. Staff very friendly and reassuring. Physio at group meetings made fun as well as informative, also gave patients the chance to make friends and get to know one another. One to one physio was informative, gave me knowledge needed to be able to move safely. Catering
was kept at high standard and could have as little or as much as you required. Would highly recommend. My room was well furnished, light and airy, and had a nice view.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Pexton Grange

from Pat A (Sister of Resident) published on 18 September 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother was treated with dignity and respect for the 6 months he was a resident. Nothing was too much trouble, I was kept informed at all times of his condition. Thank you each and every one of you.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Pexton Grange

from Paula F (Daughter of Resident) published on 10 July 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From my mum going to Pexton Grange we felt we was in good hands.
Mum went on top floor at first, then moved down to the bottom and care on both floors was excellent.
Cleanliness was excellent.
Never met the manager, but never needed to.
The room was a bit dated, but very clean.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Pexton Grange

from Elizabeth F (Daughter of Resident) published on 22 May 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care for my mum. Can't fault this care home, lovely caring staff.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Pexton Grange

from Helen P (Goddaughter of Resident) published on 18 March 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My godmother went to stay at Pextone Grange following a fall and a spell in hospital. She was very frail and confused and needed a safe place where she could receive 24-hour care. I never had any reason to doubt that she was completely safe. Pexton Grange seems to be well-run and organised. The care
manager was readily available to discuss aspects of my godmother's care. She was looked after attentively, compassionately and with dignity at all times. Sadly, she passed away at the home. The nursing staff are to be commended for their commitment to ensuring my godmother remained comfortable, for their commitment to ensuring my godmother received comfortable and peaceful throughout end-of-life care. Their dedication was remarkable, and so much appreciated.

Reply from Alister Cook, Director at Pexton Grange

Thank You for your kind words and for taking the time to write a review.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Pexton Grange

from T L (Husband of Resident) published on 31 January 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I was very impressed with the reception we got on arrival. The building, inside and out, was very clean. I can only speak from the top floor, all the staff was very welcoming to me as a visitor. To my wife, I am sure they could not do any more than they did.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Pexton Grange

from Dawn D (Daughter of Resident) published on 15 December 2022

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad went into Pexton Grange Care Home for rehabilitation after a hospital stay. The staff were brilliant and they worked wonders getting my dad home which is all he wanted to do. He sadly died twenty-two days later but they gave him that opportunity to spend his last few days/weeks at home.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Pexton Grange

from H M (Resident) published on 14 November 2022

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The care home has wonderful care staff who do their best to make your stay pleasant and comfortable at the care home.
The food range was limited to almost diner-time fast food - to sandwiches at tea time. More variety would be appreciated, especially, in which, bread was used, and cake was prepared
- more veg (variety) less chips and sliced potatoes/fries.
More activities besides quizzes, books and TV programmes - stimulation needed plus exercises.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Pexton Grange

from W M (Daughter-in-law of Resident) published on 3 October 2022

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care given to my mother-in-law by Pexton Grange has been excellent. I cannot express enough thanks to all of the staff there. My mother-in-law has been well cared for in a lovely welcoming, comfortable and caring environment.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Pexton Grange

from Edith W (Respite Resident) published on 25 September 2022

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I found the staff friendly, kind, helpful and professional, nothing was too much trouble. I have enjoyed their company and am very grateful for the help I have received. I shall miss them all. Lovely to meet the staff from other countries too. Thank you.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Pexton Grange

from C B (Daughter of Resident) published on 28 June 2022

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All staff are friendly, caring and attentive.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Pexton Grange

from Marie A (Daughter of Resident) published on 27 June 2022

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very pleasant staff at all times.
My mum found them very friendly and helpful.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Pexton Grange

from A W (Husband of Resident) published on 20 June 2022

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have only been in my wife's room, so I know little of the Grange. The staff I have met have been polite and friendly. My wife's room furniture has seen better days, and I know nothing of the activities. I have not been invoiced yet for the cost of my wife's stay. My wife's physical condition has much
improved since she came to the Grange, but she still cannot walk.

Reply from Alister Cook, Director at Pexton Grange

Many thanks for taking the time to write some comments and a review. It’s good to hear your wife is improving. A number of the scores fall short of our targets, so we will look carefully at your grading to find areas we can improve on. The home has a constant rolling furniture upgrade programme, so it’s disappointing to hear that your wife’s room needs attention.
Thank you again.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Awards / Recognitions (0)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Brancaster Care Homes Ltd in Cumbria Brancaster Care Homes Ltd in South Yorkshire

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Brancaster Care Homes Ltd to verify any information. View our terms and conditions.