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Care Home Owned by Trust Care Ltd in West Yorkshire

9.8 Group Review Score (the average from all locations with a review score)
  • Care Home Owned by Trust Care Ltd in West Yorkshire

Only the locations & reviews in West Yorkshire for Trust Care Ltd are showing below.

View the details of all 8 locations (with 414 reviews) owned by Trust Care Ltd

Trust Care Ltd Locations in West Yorkshire (1)

 

1 Care Home owned by Trust Care Ltd in West Yorkshire

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Attlee Court Care Home

Attlee Street, Normanton WF6 1DL 

9.8 30 reviews
"My husband who has Dementia/Alzheimer's moved in two weeks ago and in that time the extended family and I have been more than happy with…"   Read all 30 reviews
Location Type Care Home

Attlee Care Home provides an experienced team of carers, able to welcome adults with residential and dementia care related needs, while also offering respite placements. All care is carried out with a person-centred vision, with the home having been… Read more about Attlee Court Care Home

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Sensory Impairment
  • 68 Rooms from £1,064 / week

Trust Care Ltd Reviews in West Yorkshire (30)

9.8
Trust Care Ltd has a Group Review Score of 9.8 (9.800) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Trust Care Ltd must have a Review Score.

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Review of

Attlee Court Care Home

from Pat L (Wife of Resident) published on 22 January 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband who has Dementia/Alzheimer's moved in two weeks ago and in that time the extended family and I have been more than happy with the care he has and is receiving. All staff are very friendly going out of their way to support us and welcome us when we visit. The rooms are well decorated, clean
and attractive, altogether there is a very homely atmosphere. Thank you so much.

Reply from Julie Moran, Trust Care at Attlee Court Care Home

Thank you for your review and positive words regarding your experience so far of the care, support and environment at Attlee Court. We will feed this back to the team, thank you we appreciate you taking the time to complete the review, we use all of our feedback to develop the service and peoples experiences.


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Review of

Attlee Court Care Home

from Russell W (Son of Resident) published on 20 January 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From day one entering Attlee Court Care Home we were met with compassion, care and the understanding of what care my dad needed. The management and staff went above and beyond. Can't thank them enough. I will say when you enter some old people's care homes they smell, Attlee Court did not, it's clean
and smells clean. The activities team are brilliant.

Reply from Michelle Smith, Home Manager at Attlee Court Care Home

Thank you so much for your lovely review. I will make sure I let the staff know your feedback. It was a pleasure to look after your dad.


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Review of

Attlee Court Care Home

from H L (Brother of Resident) published on 16 January 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Have found Attlee Court Care Home to be an excellent care home. Very clean and modern. The staff are very caring and helpful. Would give this home full marks.

Reply from Michelle Smith, Home Manager at Attlee Court Care Home

Thank you for your lovely review. I will pass it on to the staff.


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Review of

Attlee Court Care Home

from E T (Daughter-in-law of Resident) published on 15 January 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law has been in Attlee Court Care Home for about 13 months now. We as a family, have never had to complain about anything, if anything needed doing in her room ie lower shelf in the wardrobe, this would be done very quickly. The staff are always there for her they are all friendly and very
caring, with all residents.

Reply from Michelle Smith, Home Manager at Attlee Court Care Home

Thank you for your lovely comments. I will ensure I pass these on to the staff.


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Review of

Attlee Court Care Home

from P M (Son of Resident) published on 17 July 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care my mother is receiving is exemplary. Staff are caring, considerate and take a genuine interest in the well-being of my mother that is far beyond that required by their role.
A huge thank you to all the staff here.

Reply from Michelle Smith, Home Manager at Attlee Court Care Home

Thank you for your lovely comments I will ensure these are passed on to the staff team. We are very honoured to have your mum as part of the Attlee Court family. Thank you - Home Manager.


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Review of

Attlee Court Care Home

from Sally S (Daughter of Resident) published on 28 June 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our mum has been a resident here since August 2022. The standard of care she receives is excellent. As a family, we cannot thank the staff and management enough for the care and support they have given not only to my mum but to us too. If ever we have a query or just need a chat they are there for us.
We are invited to any event that the home puts on and encouraged to bring all the children along too. Mum absolutely loves it and if she was able to I'm sure she would be writing exactly the same as I have. Thank you to everyone at Attlee Court, keep up the excellent work you are doing. You are all a credit to Trust Care Ltd.

Reply from Michelle Smith, Home Manager at Attlee Court Care Home

Thank you so much for your lovely comments. I will pass on your praise to our staff.


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Review of

Attlee Court Care Home

from J W (Son of Resident) published on 31 May 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum is well looked after, she chooses to stay in her room and have her meals in there. When we have raised issues, cleaning of the room, clothes going missing and her not eating we have been listened to and actions have been put in place. Mum enjoys speaking to staff but does not wish to join in
activities, her wishes are adhered to.

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Review of

Attlee Court Care Home

from Michael T (Grandson of Resident) published on 8 May 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very nice helpful, polite, happy staff. Grandma seems very settled and happy.

Reply from Michelle Smith, Home Manager at Attlee Court Care Home

Thank you for your review, I will pass your comments on to the staff.


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Review of

Attlee Court Care Home

from Joanne R (Daughter of Resident) published on 1 May 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Attlee Court Home is a wonderful care home especially the maintenance man running around he really does a fantastic job and deserves a medal, he is always busy you can tell he loves his job, I am very impressed with him.

Reply from Michelle Smith, Home Manager at Attlee Court Care Home

Thank you for your lovely review. I will ensure I pass on your comments to our maintenance and safety lead.


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Review of

Attlee Court Care Home

from Ann W (Wife of Resident) published on 17 April 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I feel 100% better seeing staff and home.
Staff so helpful in every way - lovely and clean.

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Review of

Attlee Court Care Home

from Vikki H (Daughter-in-law of Resident) published on 17 April 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent. Fantastic. Brilliant.

Reply from Michelle Smith, Home Manager at Attlee Court Care Home

Thank you so much for your lovely review I will pass on your comments to the staff team.


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Review of

Attlee Court Care Home

from Laura H (Relative of Resident) published on 16 April 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely, clean care home. Some excellent members of staff that go above and beyond for residents. Great range of activities.

Reply from Michelle Smith, Home Manager at Attlee Court Care Home

Thank you. It was a pleasure to care for your dad. I am glad we could offer you some comfort at such a difficult time. I will pass on your comments to the staff team.


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Review of

Attlee Court Care Home

from Sandra F (Daughter of Resident) published on 16 April 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father was given a room for respite care, having been in hospital following a traumatic brain injury, and the staff and management understood his condition, cared not only for him but also our close family as we navigated through a time of upset and uncertainty. The care home was immaculate and fresh
smelling, the residents were clean and cared for and treated with dignity and respect. I spent three whole days and nights with my dad and I couldn't have wished for better. Food was fabulous and appropriate. A home from home.

Reply from Michelle Smith, Home Manager at Attlee Court Care Home

Thank you for your review, it is a pleasure to care for your parents and I will share your comments with the staff team.


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Review of

Attlee Court Care Home

from Jason M (Son of Resident) assisted by family/friend published on 16 April 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very good care given to my mum and dad. All staff are lovely and welcoming.
Very nice people and the care home is clean and tidy.

Reply from Michelle Smith, Home Manager at Attlee Court Care Home

Thank you so much for the review. Your positive words will be passed on to the staff who care for your family member.


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Review of

Attlee Court Care Home

from G A (Daughter of Resident) published on 21 December 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum came here on respite but stayed on permanently, she loves all the staff, they are kind and caring and spend time with her. There is a lot of food and drink on offer to suit her palette. She feels happy and settled which is important for me.

Reply from Michelle Smith, Home Manager at Attlee Court Care Home

Thank you so much for your lovely review. It's lovely to hear how much your mum has settled here, I will pass your comments on to the staff. Kind regards.


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Review of

Attlee Court Care Home

from R W (Daughter of Resident) published on 18 December 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has just arrived at Attlee but we have found all the staff to be so kind, warm and friendly. The Deputy Manager has been a joy and Mum already loves her. Thank you everyone. The Xmas fayre was such fun. Thank you.

Reply from Michelle Smith, Home Manager at Attlee Court Care Home

Thank you so much for your lovely review. We love welcoming new residents into the Attlee Court family. I will pass on your review to all the staff. Kind regards, Michelle.


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Review of

Attlee Court Care Home

from A T (Son of Resident) published on 13 December 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

So far, I've been happy with the service that has been provided for my dad. The staff are always willing to help with most things.

Reply from Michelle Smith, Home Manager at Attlee Court Care Home

Thank you for your review, we are really pleased your dad is settling in and you are happy with his care. A warm welcome to the Attlee Court family. Kind regards Michelle.


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Review of

Attlee Court Care Home

from D P (Daughter of Resident) published on 25 October 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot fault the care given at Attlee Care Home. Since my mother entered this care home, she has had a new lease of life. The staff are all very friendly, efficient and welcoming. The building is clean and tidy and well decorated. Mum is enjoying the numerous activities on offer and also the high
quality of the food. She is treated with dignity and respect, and I feel I can relax in the knowledge that she is in safe hands and with staff who are willing to help me with any of my concerns too.

Reply from Thomas Ogden, Head of Development and Engagement at Attlee Court Care Home

Thank you so much for your lovely comments about our home and team. We will pass this on to our fantastic team at Attlee Court.


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Review of

Attlee Court Care Home

from L V (Daughter of Resident) published on 24 April 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum is so happy to be around other people and the staff are amazing with my mum, so happy I put my mum here.

Reply from Thomas Ogden, Head of Development and Engagement at Attlee Court Care Home

Thank you so much for your lovely comments. We really appreciate your feedback on our service.


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Review of

Attlee Court Care Home

from M C (Son of Resident) published on 17 April 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very good place, done up nicely. All the staff are very friendly.

Reply from Thomas Ogden, Head of Development and Engagement at Attlee Court Care Home

Thank you so much for this review of our home. We are certainly proud of the recent renovations and our team that maintain a high standard of care.


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