Care Homes Owned by Exemplar Health Care Services Ltd

8.7 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Exemplar Health Care Services Ltd
Exemplar Health Care is a leading provider of specialist nursing care for adults living with complex and high acuity needs.

Their Nurse-led teams are trained to support adults living with complex mental health needs, dementia, neuro-disabilities including brain injuries, Huntington’s disease, Multiple Sclerosis (MS), Parkinson’s disease and physical disabilities including cerebral palsy, spinal injuries and musculoskeletal disorders.

They also have a number of services that are registered to support people living with complex learning disabilities and/or autism.

The people Exemplar Health Care supports would often be in a hospital setting if not placed with them. Their specialist nursing care enables people to stay in the community and reduces hospital and secure facility admission.

They support people on their journey from being in hospital or living in a secure setting to community-based living. They also provide long term support for people living with degenerative or life-limiting illnesses.

Their specialist nursing homes and OneCare services provide person-centred nursing care and rehabilitation that focuses on maximising independence and building everyday living skills. They aim to empower people to live fulfilled lives.

Exemplar Health Care Services Ltd Locations (56)

 

56 Care Homes owned by Exemplar Health Care Services Ltd

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Dearnevale

Elizabeth Street, Grimethorpe, Barnsley S72 7HZ 

10 52 reviews
"I visited regularly and always find the staff very friendly and attentive to the service users. The service user who I visit is so happy…"   Read all 52 reviews
Location Type Care Home

Welcome to Dearnevale! A Top 20 rated care home in the Yorkshire & Humberside region, for the seventh year in a row! Dearnevale, rated outstanding by the CQC in March 2020, is a friendly 40-bed complex needs care home in Grimethorpe, Barnsley, which… Read more about Dearnevale

  • Care Provided
  • Nursing
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Younger Adults
  • Sensory Impairment
  • 44 Rooms
Ravensdale

Naburn Walk, Whinmoor, Leeds LS14 2DA 

9.8 34 reviews
"Since our mother was diagnosed with dementia 2 years ago it has been a traumatic time for her and us as a family. We have been lucky enough…"   Read all 34 reviews
Location Type Care Home

Welcome to Ravensdale! Ravensdale is a 20-bed care home in Whinmoor, Leeds, that supports adults living with complex health and care needs. It’s part of Exemplar Health Care, one of the country’s leading nursing care providers. Ravensdale isn’t… Read more about Ravensdale

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Younger Adults
  • Sensory Impairment
  • 20 Rooms
Cheshire Springs

94 Chester Road, Whitby, Ellesmere Port CH65 6RY 

9.8 14 reviews
"My husband has now been a resident in Cheshire Springs for almost a year. We could not have found a better have in every aspect. The care…"   Read all 14 reviews
Location Type Care Home

Welcome to Cheshire Springs! Cheshire Springs is a small 20-bed complex needs care home in Whitby, Ellesmere Port. The home supports adults living with complex mental health needs, neuro-disabilities and physical disabilities, including those who… Read more about Cheshire Springs

  • Care Provided
  • Nursing
  • Older Person Care
  • Dementia
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Younger Adults
  • 20 Rooms
Fairburn Vale

Wheldon Road, Castleford WF10 2PY 

9.8 11 reviews
"My husband stayed at Fairburn Vale for a weeks respite. The staff and managers are lovely, nothing was too much trouble to ensure that he…"   Read all 11 reviews
Location Type Care Home

Welcome to Fairburn Vale! Fairburn Vale is a specialist care home in Castleford which supports people living with complex care needs as the result of neurological conditions including brain injury and stroke, complex mental health needs and physical… Read more about Fairburn Vale

  • Care Provided
  • Nursing
  • Older Person Care
  • Physical Disability
  • Palliative Care
  • Younger Adults
  • 20 Rooms
Edgewater

3 Alfred Road, Wallasey CH44 7HY 

9.6 9 reviews
"Truly grateful to all the staff at Edgewater who went above and beyond. the care that was not only shown to their patient but to us as a…"   Read all 9 reviews
Location Type Care Home

Exemplar Health Care's Edgewater is a complex needs care home opened in November 2022. The home provides specialist nursing care for adults living with a range of complex and high acuity care needs. The Wallasey home features 30 large bedrooms… Read more about Edgewater

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Younger Adults
  • 30 Rooms
Neville Court

Neville Avenue, Kendray, Barnsley S70 3HF 

9.4 9 reviews
"Lovely to see how well my dad is looked after by the staff and nurses at Neville Court. My family always feel welcome. The staff are very…"   Read all 9 reviews
Location Type Care Home

Welcome to Neville Court! Neville Court is a small complex needs care home in Kendray, Barnsley, which supports people living with complex mental health needs, behaviours of concern, brain injuries and Huntington’s disease. The care home is part… Read more about Neville Court

  • Care Provided
  • Nursing
  • Older Person Care
  • Dementia
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Younger Adults
  • 20 Rooms
Otterburn

Brandwood Park Road, Kings Heath, Birmingham B14 6QX 

9.4 18 reviews
"I visit every day. The team from admin to carers and nurses are second to none. Nothing is too much trouble. The atmosphere is great, it's…"   Read all 18 reviews
Location Type Care Home

Otterburn, part of Exemplar Health Care, is a specialist care home that supports people living with complex and high acuity needs. The Nurse-led team at Otterburn specialises in supporting adults with complex mental health needs, neuro-disabilities… Read more about Otterburn

  • Care Provided
  • Nursing
  • Older Person Care
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Younger Adults
  • 30 Rooms
Potters Green

Randerson Drive, Kilnhurst, Mexborough S64 5UW 

9.4 4 reviews
"The Potters Green Care Home is excellent, caters for everybody, very clean and friendly, residents are always happy. The staff are kind and…"   Read all 4 reviews
Location Type Care Home

Potters Green supports adults living with complex mental health needs, neuro-disabilities and physical disabilities. It’s part of Exemplar Health Care, one of the country’s leading nursing care providers. The home provides complex nursing care… Read more about Potters Green

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Younger Adults
  • Sensory Impairment
  • Substance Misuse
  • 20 Rooms
Yarningdale

Holywell Avenue, Codnor, Ripley DE5 9SG 

9.3 5 reviews
"I visit my Brother, me and my family, and his other sister. The staff always seems very caring and supports him well, and overall seems…"   Read all 5 reviews
Location Type Care Home

Welcome to Yarningdale! Yarningdale is a small complex needs care home in Codnor, Ripley, which supports people living with complex mental health needs, neuro-disabilities including Huntington’s disease, and complex dementia. The home is part… Read more about Yarningdale

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Younger Adults
  • Substance Misuse
  • 20 Rooms
Fairburn Mews

Wheldon Road, Castleford WF10 2PY 

9.2 11 reviews
"The staff at Fairburn Mews go above and beyond to take care of my cousin under very challenging circumstances as my cousin's illness is…"   Read all 11 reviews
Location Type Care Home

Welcome to Fairburn Mews! Fairburn Mews is a complex needs care home in Castleford which supports people living with complex mental health needs and Huntington’s disease. Fairburn Mews is part of Exemplar Health Care, a leading provider of specialist… Read more about Fairburn Mews

  • Care Provided
  • Nursing
  • Older Person Care
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Younger Adults
  • 20 Rooms
The Lodge

109a Worksop Road, Swallownest, Sheffield S26 4WB 

9.2 9 reviews
"I have no words to say regarding the care my daughter receives from The Lodge. Staff I am very grateful of all the support she gets at all…"   Read all 9 reviews
Location Type Care Home

Welcome to The Lodge! The Lodge nursing home in Swallownest supports adults living with multiple and profound learning disabilities and/or autism, who have complex health and care needs. The specialist care home operates within the positive behaviour… Read more about The Lodge

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Learning Disability
  • Dementia
  • Physical Disability
  • Younger Adults
  • 6 Rooms
Fairwinds

Kimberworth Road, Kimberworth, Rotherham S61 1AJ 

9.2 11 reviews
"I feel that my mother is very well supported by all the staff for her health needs. Fairwinds is an excellent care facility that provides a…"   Read all 11 reviews
Location Type Care Home

Welcome to Fairwinds! Fairwinds is a friendly 20-bed complex needs care home in Rotherham, which supports people living with complex mental health needs. The home has a male-only and a female-only unit, which provides a supportive environment that’s… Read more about Fairwinds

  • Care Provided
  • Nursing
  • Dementia
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Younger Adults
  • 24 Rooms
Wheldale Heights

Wheldon Road, Castleford WF10 2PY 

9.2 7 reviews
"Cannot speak highly enough of the staff here. The care and attention my father receives is second to none. Nothing is too much trouble. The…"   Read all 7 reviews
Location Type Care Home

Exemplar Health Care's Wheldale Heights is a complex needs care home. The home opened in March 2023. Weldale Heights provides specialist nursing care for adults who live with a range of high acuity and complex care needs. Located in Castleford,… Read more about Wheldale Heights

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Physical Disability
  • Mental Health
  • Younger Adults
  • 24 Rooms
Shire Oaks Court

6 Brownhills Road, Walsall Wood, Walsall WS8 7BP 

9.1 5 reviews
"This a fabulous home, it's got everything my dad needs here. He is so well looked after, 1st class staff, there's never a problem. If we…"   Read all 5 reviews
Location Type Care Home

Exemplar Health Care's Shire Oaks Court is a complex needs care home which opened in April 2023. The home provides specialist nursing care for adults living with a range of complex and high acuity care needs. The Walsall home features 30 large… Read more about Shire Oaks Court

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Younger Adults
  • 30 Rooms
Adswood Lodge

60 Adswood Lane West, Cale Green, Stockport SK3 8HZ 

9.1 5 reviews
"This is a caring, supportive, safe, and resident-focused care home. From the start of my brother's move to Adswood Lodge all staff have…"   Read all 5 reviews
Location Type Care Home

Exemplar Health Care's Adswood Lodge is a complex needs care home which opened in April 2023. The home provides specialist nursing care for adults living with a range of complex and high acuity care needs. The Stockport based home features 30 large… Read more about Adswood Lodge

  • Care Provided
  • Nursing
  • Older Person Care
  • Dementia
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Younger Adults
  • 30 Rooms
Roseside

20-46 Vancouver Road, Liverpool L27 7DA 

9.0 4 reviews
"The service that Roseside provides to our brother is well beyond our expectations. Nothing is too much trouble for them. They are always…"   Read all 4 reviews
Location Type Care Home

Exemplar Health Care's Roseside is a complex needs care home opened in February 2023. The home provides specialist nursing care for adults living with a range of complex and high acuity care needs. The Liverpool home features 32 large bedrooms… Read more about Roseside

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Physical Disability
  • Mental Health
  • Younger Adults
  • 32 Rooms
Maypole Grove

20 Maypole Grove, Maypole, Birmingham B14 4LP 

9.0 5 reviews
"Care at Maple Grove is excellent. The care and compassion all staff and management have shown my son is so reassuring, as a family we have…"   Read all 5 reviews
Location Type Care Home

Maypole Grove is a complex needs care home in Kings Heath, Birmingham, which supports people living with complex mental health needs, physical disabilities, high dependency nursing, neuro-disabilities and end of life care. Maypole Grove is part of… Read more about Maypole Grove

  • Care Provided
  • Nursing
  • Older Person Care
  • Dementia
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Younger Adults
  • 30 Rooms
Woolston House

Long Barn Lane, Woolston, Warrington WA1 4QB 

8.9 4 reviews
"I would like to thank the home manager and their team at Woolston House as they mark their first year anniversary. The care my brother has…"   Read all 4 reviews
Location Type Care Home

Woolston House supports adults living with complex mental health needs, dementia, neuro-disabilities and physical disabilities. It’s part of Exemplar Health Care, one of the country’s leading nursing care providers. The home provides complex nursing… Read more about Woolston House

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Younger Adults
  • 40 Rooms
Kavanagh Place

1 Rumney Road, Kirkdale, Liverpool L4 1UB 

8.9 12 reviews
"Upon arrival the place was immaculately clean and fresh smelling, my Aunty was bathed, dressed, and looking a lot better than the other…"   Read all 12 reviews
Location Type Care Home

Kavanagh Place is specialist nursing home in Kirkdale, Liverpool that supports adults living with complex mental health needs, complex dementia and physical disabilities. The home provides a welcoming and supportive home that cares for some of the… Read more about Kavanagh Place

  • Care Provided
  • Nursing
  • Older Person Care
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Younger Adults
  • 42 Rooms
Lonnen Grove

Kimberworth Road, Kimberworth, Rotherham S61 1AJ 

8.8 4 reviews
"Staff and management have been amazing and very accommodating. The home is clean and tidy throughout and everyone is always willing to help…"   Read all 4 reviews
Location Type Care Home

Lonnen Grove nursing home in Rotherham supports adults living with multiple and profound learning disabilities and/or autism, who have complex health and care needs. The specialist care home operates within the positive behaviour support framework… Read more about Lonnen Grove

  • Care Provided
  • Nursing
  • Older Person Care
  • Learning Disability
  • Palliative Care
  • Younger Adults
  • 6 Rooms
Tees Grange

375 Norton Road, Norton, Stockton-on-Tees TS20 2PH 

8.8 3 reviews
"Excellent care and brilliant staff make you feel so welcome when visiting. Nothing is any trouble. The food is excellent. We have been to a…"   Read all 3 reviews
Location Type Care Home

Exemplar Health Care's Tees Grange is a complex needs care home which opened in March 2023. The home provides specialist nursing care for adults living with a range of complex and high acuity care needs. The Stockton home features 30 large bedrooms… Read more about Tees Grange

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Physical Disability
  • Mental Health
  • Younger Adults
  • 30 Rooms
Copperfields

243 Cross Green Lane, East End Park, Leeds LS9 0BA 

8.7 4 reviews
"My dad has lewy body dementia and has lived at Copperfields for 2 and half years. The care he has received has been exceptional and has…"   Read all 4 reviews
Location Type Care Home

Welcome to Copperfields! Copperfields is a 30-bed care home in East End Park, Leeds, providing high-quality nursing care for adults with complex health and care needs. It’s part of Exemplar Health Care, one of the country’s leading nursing care… Read more about Copperfields

  • Care Provided
  • Nursing
  • Older Person Care
  • Dementia
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Younger Adults
  • 30 Rooms
Greenside Court

Greenside, Greasbrough, Rotherham S61 4PT 

8.7 15 reviews
"Dad came to Greenside Court as I felt it was the best place to care for him due to his progressive MND. During his time there I was made…"   Read all 15 reviews
Location Type Care Home

Greenside Court is a small 20-bed complex needs care home in Greasbrough, Rotherham. The home supports adults living with complex physical disabilities, neuro-disabilities, Huntington’s disease and high dependency nursing needs. The home, rated ‘Outstanding’… Read more about Greenside Court

  • Care Provided
  • Nursing
  • Older Person Care
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Younger Adults
  • 22 Rooms
Marmaduke

50 Marmaduke Street, Hull HU3 3BH 

8.7 6 reviews
"My brother-in-law was moved from another home within the company to be closer to his family. Marmaduke is fabulous, it is clean, the food…"   Read all 6 reviews
Location Type Care Home

Welcome to Marmaduke! Located on Marmaduke Street in Kingston-upon-Hull, Marmaduke is a specialist care home which supports up to 18 adults living with complex mental and physical health needs. Marmaduke is part of the Exemplar Health Care group,… Read more about Marmaduke

  • Care Provided
  • Nursing
  • Dementia
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Younger Adults
  • 18 Rooms
Eastlands

Kingfisher Way, Off Coxmoor Road, Sutton-in-Ashfield NG17 4BR 

8.6 6 reviews
"I find Eastlands Care Home to be kept extremely clean all needs of the service users are met by dedicated staff who show genuine care and…"   Read all 6 reviews
Location Type Care Home

Welcome to Eastlands! Eastlands is a small 20-bed complex needs care home in Sutton-in-Ashfield. It supports people living with complex mental health conditions, physical disabilities and dementia. The home has a specialist male-only mental health… Read more about Eastlands

  • Care Provided
  • Nursing
  • Older Person Care
  • Dementia
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Younger Adults
  • 20 Rooms
Lakeview

121 Ena Crescent, Leigh, Leigh WN7 5ET 

8.6 11 reviews
"My brother has made great progress since coming here. He has put weight on. He doesn't get as aggressive or agitated like he used to. He…"   Read all 11 reviews
Location Type Care Home

Welcome to Lakeview Lakeview, part of Exemplar Health Care, is a specialist care home that supports people living with complex and high acuity needs. The home has three ten-bed units which specialise in supporting adults with complex mental health… Read more about Lakeview

  • Care Provided
  • Residential
  • Dementia
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Younger Adults
  • 30 Rooms
Bridgewood Mews

38 Bridge Road, Tipton DY4 0JW 

8.6 6 reviews
"I would highly recommend Bridgewood Mews to anyone who is in need of care. Very clean and very welcoming. All the staff that I have dealt…"   Read all 6 reviews
Location Type Care Home

Bridgewood Mews is a small complex needs care home in Tipton, which supports people living with complex mental health needs, neuro-disabilities and physical disabilities. Bridgewood Mews is part of Exemplar Health Care, a leading provider of specialist… Read more about Bridgewood Mews

  • Care Provided
  • Nursing
  • Older Person Care
  • Physical Disability
  • Palliative Care
  • Younger Adults
  • 20 Rooms
Longley Park View

70 Longley Lane, Sheffield S5 7JZ 

8.6 18 reviews
"I am happy with the care Mum is receiving at the care home, there is a member of staff with her at all times and I feel she is in safe…"   Read all 18 reviews
Location Type Care Home

Welcome to Longley Park View! Longley Park View is a specialist care home that supports people living with complex and high acuity needs. The home has four units which specialise in supporting adults with complex mental health needs, neuro-disabilities… Read more about Longley Park View

  • Care Provided
  • Nursing
  • Older Person Care
  • Dementia
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Detention under Mental Health Act
  • Younger Adults
  • 59 Rooms
Hylton Grange

1 Poole Road, Sunderland SR4 0HG 

8.6 3 reviews
"What can I say about Hylton Grange other than excellent. The staff make a care home and the staff here, from the management team to the…"   Read all 3 reviews
Location Type Care Home

Hylton Grange supports adults living with complex mental health needs, dementia, neuro-disabilities and physical disabilities. It’s part of Exemplar Health Care, one of the country’s leading nursing care providers. The home provides complex nursing… Read more about Hylton Grange

  • Care Provided
  • Nursing
  • Dementia
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Younger Adults
  • Sensory Impairment
  • 30 Rooms
St Andrew's Court

2 Wheeler Street, Hull HU3 5QE 

8.5 13 reviews
"The whole staff have a caring feel for the residents from the domestics to the manager. They have been under stress due to staff shortage…"   Read all 13 reviews
Location Type Care Home

Located on Wheeler Street in Hull, St Andrew’s Court is a specialist care home which supports up to 20 adults living with complex mental and physical health needs, neuro-disabilities and dementia. St Andrew’s Court is part of Exemplar Health Care,… Read more about St Andrew's Court

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Younger Adults
  • 21 Rooms

Exemplar Health Care Services Ltd Reviews (419)

8.7
Exemplar Health Care Services Ltd has a Group Review Score of 8.7 (8.694) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Exemplar Health Care Services Ltd must have a Review Score.

Overall Experience

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Review of

Acer Mews

from S B (Daughter of Resident) published on 18 March 2025
Overall Experience  Overall Experience 5.0 out of 5

After leaving Tameside hospital my mother was taken to Acer Mews care home approximately 5 weeks ago she was not very well
The treatment and care my mother has received from all the staff has been second to none The staff really care for the patients

Reply from Jo Hemmingway, Marketing and Communications Officer at Acer Mews

Thank you for leaving a review of Acer Mews. We're glad to hear that you're happy with the care and support provided by the team


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Review of

Ravensdale

from S B (Niece of Resident) published on 12 March 2025
Overall Experience  Overall Experience 5.0 out of 5

First time visiting my auntie in this care home. What a lovely place. The staff were very welcoming and my auntie seemed really settled and well looked after.

Reply from Jenna Wood, Marketing Manager at Ravensdale

Thank you for your lovely feedback. We're so pleased to hear that your auntie is feeling settled and well cared for. Our team always strives to create a welcoming environment, so it's wonderful to know that this was your experience. If there's anything we can do to support you or your auntie further, please don't hesitate to ask!


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Review of

Ravensdale

from J T (Daughter of Resident) published on 12 March 2025
Overall Experience  Overall Experience 5.0 out of 5

Since our mother was diagnosed with dementia 2 years ago it has been a traumatic time for her and us as a family. We have been lucky enough to have found this place for mam. We cannot praise this enough. It is a professional well run unit, caring, informative, well trained staff who treat mam in a caring,
sensitive way.

Reply from Jenna Wood, Marketing Manager at Ravensdale

Thank you so much for your kind words. We understand how challenging a dementia diagnosis can be for both individuals and their families, and we're so pleased to hear that your mother is receiving the care and support she deserves.


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Review of

Ravensdale

from Michelle T (Niece of Resident) published on 6 March 2025
Overall Experience  Overall Experience 5.0 out of 5

Easy to find and park. Staff very welcoming. Fully escorted to where our auntie was sitting.
Frequent care checks for Auntie but not intrusive. All staff introduced themselves to us and asked our names.
Offered drinks and allowed privacy to enjoy our visit.
Care home was spotlessly clean, inviting
and clearly very well maintained.
Excellent first impressions and reassuring to feel that our Auntie is well cared for.

Reply from Lauren Hallas, Marketing and Communications Officer at Ravensdale

Hello, thank you for taking the time to leave a review for Ravensdale. We've passed your comments on to the team, they'll be very happy to hear your feedback.


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Review of

Maypole Grove

from A F (Mother of Resident) published on 3 March 2025
Overall Experience  Overall Experience 5.0 out of 5

Care at Maple Grove is excellent. The care and compassion all staff and management have shown my son is so reassuring, as a family we have peace of mind when we have to leave him in their care. All the family have learnt through experience that all care homes are not the same, thank goodness for Maypole
Grove and thank all staff and management for looking after my son.

Reply from Amy, Marketing and Design Officer at Maypole Grove

Thanks so much for your review! We're so pleased to hear about your positive experience with the team at Maypole Grove. We'll make sure your kind words are passed onto the team. Thank you.


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Review of

Fairburn Mews

from K D (Cousin of Resident) published on 28 February 2025
Overall Experience  Overall Experience 5.0 out of 5

The staff at Fairburn Mews go above and beyond to take care of my cousin under very challenging circumstances as my cousin's illness is very difficult to manage, yet staff have managed to maintain the essence of his character, and always treat him with great dignity and understanding.

Reply from Lauren Hallas, Marketing and Communications Officer at Fairburn Mews

Thank you for taking the time to leave a review for Fairburn Mews. We're so pleased to hear your feedback, I will pass it on to the team to make their day! Thank you.


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Review of

Adswood Lodge

from Laura R (Daughter of Resident) published on 31 January 2025
Overall Experience  Overall Experience 4.0 out of 5

Visit to see my dad who is 1-1 on Heatons Unit. He looked well. Staff were watchful of him, making sure we knew who was with him and where they would be if we needed them. Greeted by the staff when we arrived.

Reply from Chloe Woodhall, Digital Marketing Manager at Adswood Lodge

Thanks so much for your review. It's lovely to see our colleagues are on hand to support when you visit. We'll make sure your kind words are passed onto the team.


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Review of

Cheshire Springs

from Liz S (Wife of Resident) published on 29 January 2025
Overall Experience  Overall Experience 5.0 out of 5

My husband has now been a resident in Cheshire Springs for almost a year. We could not have found a better have in every aspect. The care he receives is wonderful. The carers have got to know his likes, dislikes and needs and needs and tailor their care accordingly. The food is excellent, with a good
choice and can be adapted to personal preferences. Visitors can eat with their relatives at any times. There is an excellent activities team who take my husband for walks both near the home and further afield. The home is cleaned to a high standard. It is a very welcoming, friendly place with a very effective management.

Reply from Lauren, Marketing Manager at Cheshire Springs

Thank you for your glowing review of Cheshire Springs. We're so pleased to hear that the home, care and all other aspects of the home are the right fit for your husband. We'll pass your review on to the team so they can hear first-hand what a fantastic job they're doing!


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Review of

Cheshire Springs

from Russell J (Friend of Resident) published on 28 January 2025
Overall Experience  Overall Experience 5.0 out of 5

When I visited the residents were playing bingo with the staff. Everybody was enjoying themselves. The staff are really friendly and treat the residents very well. They interact with the residents and the atmosphere is really friendly.

Reply from Lauren Hallas, Marketing and Communications Officer at Cheshire Springs

Thank you for your review of Cheshire Springs. At Exemplar Health Care we encourage a fun and welcoming environment in our homes. I'll make sure to pass your comments on to the team!


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Review of

Fairburn Mews

from Pamela P (Friend of Resident) published on 20 January 2025
Overall Experience  Overall Experience 5.0 out of 5

Very caring staff at Castleford

Reply from Jo Hemmingway, Marketing and Communications Officer at Fairburn Mews

Many thanks for your review. We've taken your feedback on board regarding the food and drink and will look into making some changes.


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Review of

Blackmoor

from Alicia P (Resident) published on 17 January 2025
Overall Experience  Overall Experience 1.0 out of 5

Was a resident from Oct 2023 to June 2024. Initially things were good but then I had the worst experience of my life like a horror movie and didnt feel safe. Staff especially management were unprofessional and uncaring and I found out I was being recorded in my room. They got me sectioned which was
the lesser of two evils but they took me to hospital under false pretences and didn't help me to get help for my severe head trauma which I believe is terminal and I have severe PTSD as a result of my experience there.

Reply from Jenna Wood, Marketing Manager at Blackmoor

Thank you for taking the time to share your feedback regarding your experience at Blackmoor. We are truly sorry to hear that your time with us did not meet your expectations, and we take your concerns very seriously. We're committed to providing a safe and supportive environment for all of our residents, and we want to assure you that we are fully investigating the matters you have raised. To protect your privacy, we encourage you to reach out to us directly at enquiries@exemplarhc.com if you wish to discuss your concerns further or provide additional details that can assist us in this process. Thank you once again for your feedback.


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Review of

Neville Court

from Amy S (Daughter of Resident) published on 16 January 2025
Overall Experience  Overall Experience 5.0 out of 5

Lovely to see how well my dad is looked after by the staff and nurses at Neville Court. My family always feel welcome. The staff are very polite and offer us refreshments. My dad has been there a very long time due to his brain injury. We don't have a bad word to say about the place.
A massive thank
you to all the staff.

Reply from Jo Hemmingway, Marketing and Communications Officer at Neville Court

Thank you for taking the time to leave a review. It's always great to hear that the loved ones of our residents are happy with our care and support. We'll make sure your kind words are passed on to the team.


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Review of

Willowbeck

from J E (Wife of Resident) published on 15 January 2025
Overall Experience  Overall Experience 4.0 out of 5

Extremely pleased with the care my husband receives at Willowbeck. Friends and visitors are welcomed and encouraged to take part in events provided by the activity programme staff. The food has been good although recently my husband complains that it was very 'samey'. I personally find the staff very
supportive and informative. The activities provided have been stimulating and entertaining with regular trips out. The environment is perhaps clinical but clean and practical.

Reply from Lauren Hallas, Marketing and Communications Officer at Willowbeck

Thank you for taking the time to leave your review of Willowbeck. We're glad to hear that you're pleased with the care that your husband receives and that people feel welcomed into the home. I'll make sure to pass on your comments to the team.


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Review of

Copperfields

from Alexandra R (Daughter of Resident) published on 15 January 2025
Overall Experience  Overall Experience 5.0 out of 5

My dad has lewy body dementia and has lived at Copperfields for 2 and half years. The care he has received has been exceptional and has really helped him. With such a life changing condition and so many challenges, every staff member he meets treats him with dignity and respect and they all work so
hard. From the reception, to the manager, I cannot fault their hard work and dedication.

Reply from Lauren Hallas, Marketing and Communications Officer at Copperfields

Thank you so much for your review of Copperfields, we're so pleased to hear your feedback. Our team work hard to make every day better for the people who live with us and i'll be sure to pass your comments on to them.


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Review of

Hamilton Springs

from M H (Son of Resident) published on 10 January 2025
Overall Experience  Overall Experience 5.0 out of 5

Hamilton Springs is a modern and comfortable care home with lovely outdoor areas. All the staff are very welcoming, friendly and really care about the residents, they always do their best to ensure they have a dignified and comfortable stay.

Reply from Jenna Wood, Marketing Manager at Hamilton Springs

Thank you for your wonderful feedback about Hamilton Springs. We're delighted to hear you appreciate our modern facilities and caring staff. Ensuring people are cared for with dignity is at the heart of everything we do.


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Review of

Shire Oaks Court

from K L (Daughter of Resident) published on 3 January 2025
Overall Experience  Overall Experience 5.0 out of 5

This a fabulous home, it's got everything my dad needs here. He is so well looked after, 1st class staff, there's never a problem. If we need anything staff is willing to help 100% all the time. It's always spotless clean too. The activities this place puts on are wonderful.

Reply from Jo Hemmingway, Marketing and Communications Officer at Shire Oaks Court

Thank you for taking the time to pick up a card and post a review. We're glad to hear you're happy with the care, support and just as importantly, the activities at Shire Oaks Court. We'll make sure the team hear your kind words.


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Review of

Willowbeck

from Kate W (Mother of Resident) published on 31 December 2024
Overall Experience  Overall Experience 2.0 out of 5

Since my son has moved units, he had deteriorated rapidly from June 2024 to present December 2024.
He suffered a fractured femur and was left for over 8 hours until a care staff raised a concern at which point he was admitted to hospital. The consultant stated she had not seen a complicated fracture
as bad, so before surgery my son had to be put on traction to straighten his leg. Following a long stay in hospital and a diagnosis of cancer, and given assurances that my son would receive the care he needed, we allowed him to go back to Willowbeck.
From then and up to now my son has rapidly deteriorated, his hygiene needs are not met. He is not eating and the food offered level 6 resembles slop. We wouldn't give it to my dog. The staff not aware very recently until I expressed concerns that he had a chest infection. Staff not engaging with him but sat 10 feet away on mobile phones. Staff turnover is bad.

Reply from Jo Hemmingway, Marketing and Communications Officer at Willowbeck

Dear Kate, we're very sorry to hear about your son's recent experience. Our mission is to make every day better for the people we support, and we are sad to hear that you don't feel like this was achieved. If you would like to speak about this further, please get in touch with us, at raisingconcerns@exemplarhc.com


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Review of

Pathways

from T H (Friend of Resident) published on 31 December 2024
Overall Experience  Overall Experience 5.0 out of 5

I was very impressed with the environment my friend lives in. It feels so homely when you walk in. Staff were very friendly and helpful especially the new manager. Staff always try to encourage people to take part in activities and there is always plenty of choices.

Reply from Jo Hemmingway, Marketing and Communications Officer at Pathways

Thank you for taking the time to leave a review. We're glad to hear you're impressed with the home and staff at Pathways. We'll make sure your kind words are passed on to the team.


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Review of

Ravensdale

from J V (Mother of Resident) published on 23 December 2024
Overall Experience  Overall Experience 5.0 out of 5

My daughter has only been here for two weeks but the staff have been great and very helpful and kind.

Reply from Jo Hemmingway, Marketing and Communications Officer at Ravensdale

Thank you for taking the time to leave a review. We're glad to hear that your daughter is settling in well at Ravensdale.


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Review of

Kavanagh Place

from C Z (Niece of Resident) published on 23 December 2024
Overall Experience  Overall Experience 5.0 out of 5

Upon arrival the place was immaculately clean and fresh smelling, my Aunty was bathed, dressed, and looking a lot better than the other care homes had her - smelling of urine, faeces, and big scabs everywhere. My Aunty is well looked after here. The staff are very helpful and welcoming. Nothing is too
much trouble for them.

Reply from Jo Hemmingway, Marketing and Communcations Officer at Kavanagh Place

Thank you for taking the time to leave a review. We're glad to hear that you're happy with the care and support the team are providing for your Aunty, we hope she's settling in well into her new home.


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Awards / Recognitions (3)

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Frequently Asked Questions about Exemplar Health Care Services Ltd

How many Care Homes does Exemplar Health Care Services Ltd own?

Exemplar Health Care Services Ltd own 56 Care Homes.

Which Exemplar Health Care Services Ltd Care Homes have the highest review score?

Dearnevale, Ravensdale & Cheshire Springs have the highest review score.