Anchor in Buckinghamshire | 1 Care Home

Review of
Buckingham Lodge
from Margaret B (Wife of Resident) published on 9 December 2024

Submitted via Postal Card • Report

Overall Experience

This year it is our 62nd Wedding anniversary. I woke up on 8/9/2024 really sad that my husband wasn't by side. I went to visit him with his card and present and was amazed to be greeted by one of the carers with a heart. When I arrived upstairs the area was beautifully decorated with hearts and balloons

and the table was set with a lovely roast dinner and a bottle of wine. I was bowled over with the kindness shown and then to round it of a beautiful cake was presented. I was so surprised and happy that a day which I thought was going to be sad turned out to be so special. The staff are special at Buckingham Lodge always cheerful doing a difficult job. Thank you all.

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Review of
Buckingham Lodge
from Frances P (Daughter of Resident) published on 18 November 2024

Submitted via Website • Report

Overall Experience

Carers always say hello to my dad and I. Carers are all so friendly. I was there the other day and the residents were singing away amongst themselves around the table, so overall, they all seem happy. I love seeing the various videos that are posted showing my dad having a good time. That makes me very

reassured.

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Review of
Buckingham Lodge
from P M (Son of Resident) published on 19 September 2024

Submitted via Website • Report

Overall Experience

My father became a permanent resident at Buckingham Lodge back in April of this year. I decided to wait for a few months before submitting a review. Yesterday, I visited him on his 94th birthday at Buckingham Lodge and my wife and I were blown away at the fuss that the care home staff bestowed on my

father. Firstly, the chef and his colleague produced a surprise birthday cake that looked amazing and tasted delicious. Secondly, the carer that was on duty made us feel very welcome too.
After tea and cake, we wandered around the first floor which is modern, smart, clean and very spacious. Importantly, my father tells me that he feels safe and secure at Buckingham Lodge. He enjoys the food that is provided and he showed me the menu for this week which looks varied and healthy. The staff that I have met over the last few months have all been courteous and helpful.
Overall, four months down the line, I feel that we made the correct choice for my father to stay at Buckingham Lodge.

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Review of
Buckingham Lodge
from Kevin S (Son of Resident) published on 29 August 2024

Submitted via Postal Card • Report

Overall Experience

My mother is suffering from dementia and when living alone had terrible panic attacks. Since moving into Buckingham Lodge, she has calmed down considerably. She's happy and healthy and eats much better. Buckingham Lodge is always clean and bright but the best thing for my mum is that all the staff are

so happy and patient and helpful.

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Review of
Buckingham Lodge
from James B (Husband of Resident) assisted by family/friend published on 28 August 2024

Submitted via Postal Card • Report

Overall Experience

Amazing staff and management. Very clean and comfortable. I feel that my wife is being given the best care and we, as a family, liaise with all the team to ensure we're all communicating. My wife recently had her birthday and the catering team made her a fabulous cake and celebrated her birthday. I

would recommend the care home highly. We have never experienced and problem at all.

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Review of
Buckingham Lodge
from Samantha C (Granddaughter of Resident) published on 19 August 2024

Submitted via Website • Report

Overall Experience

My nanna has been at Buckingham Lodge for a little while now and she has settled in really well with the help of the staff and the manager, they are always friendly and supportive with my nanna and family alike, they keep you updated when she is feeling unwell or has had to see a doctor which I really

appreciate. The improvement in my nanna from living alone to living at Buckingham Lodge is amazing, she is so much brighter and happier there. I am grateful to everyone at the home for everything they do.

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Review of
Buckingham Lodge
from J W (Niece of Resident) published on 6 August 2024

Submitted via Website • Report

Overall Experience

The manager and his team have settled my aunt so well, this was a huge change for her at 97. The carers are patient and caring, treating them all as individuals with plenty of entertainment and impromptu singing. She is chilled and happy. I appreciate the communication, I'm always kept up to date which

is very reassuring. Thank you.

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Review of
Buckingham Lodge
from Janice L (Daughter of Resident) published on 10 June 2024

Submitted via Website • Report

Overall Experience

After more than thirty years living alone, with the help of visiting care for the past few years, it was time Mum had the full-time care she so desperately needed. As a family, we had reservations she would settle into her new life at Buckingham Lodge. How wrong were we? She is so happy, in fact, constantly

tells us how happy she is to be living with her friends, her appetite is back and is so enjoying the delicious meals. The entertainment is giving Mum great joy, just loves a singalong with the visiting entertainers.
She so enjoys having her hair done by the hairdresser, getting her nails done and choosing a nice outfit for the day. The staff are all so caring and treat all the residents and visitors with warmth and respect.
Thank you to the manager and all the team for all your hard work and dedication.
Feel the 'sparkle' has returned to Mum's life for which we are eternally grateful.

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Review of
Buckingham Lodge
from C C (Daughter of Resident) published on 3 June 2024

Submitted via Postal Card • Report

Overall Experience

Absolutely cannot recommend this care home enough! Each and every one of the staff here goes above and beyond their role. Caring, compassionate, friendly, listens, and always has the time for any queries/issues. The management is faultless and very understanding. I'm happy as I know my mum is being

cared for with the utmost respect. The rooms, food, facilities, and cleanliness are all amazing.

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Review of
Buckingham Lodge
from Emilie R (Relative of Resident) published on 20 May 2024

Submitted via Website • Report

Overall Experience

My husband’s grandmother resides at Buckingham Lodge. Since she moved, her general well-being has drastically improved and she has found her joy for life again. She smiles, is at peace and makes it a point each time to mention how very fortunate she feels to live there. “You know how in every place

there is that one person who gets on your nerves? Well, not here. Everyone is so lovely. They never tell me off, they are always friendly and I am really lucky to be here.” During our visits, we have found this to be true – everyone knows her by name (as well as knowing her many quirks) and they care for her with patience, respect, humour and so much love. The meals are well-balanced and healthy, with a variety of choices to cater for the residents’ tastes. The atmosphere is one of warmth and care, with many personalised touches to make it feel homely. As an extended family member who lives so far away, it gives me peace of mind to know she is happy and cared for. Thank you from the heart.

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Review of
Buckingham Lodge
from Ben C (Grandson of Resident) published on 20 May 2024

Submitted via Website • Report

Overall Experience

My nanna is really well taken care of at Buckingham Lodge. She tells me every time I see her that the staff are all really nice, she thinks she’s lucky to be there and loves living there. The meals she’s provided are really healthy and the staff are always friendly and considerate to her. I’m really

grateful to Buckingham Lodge for taking care of her and making an environment that she’s happy in.

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Review of
Buckingham Lodge
from Gina F (Daughter of Resident) published on 18 March 2024

Submitted via Website • Report

Overall Experience

My mum has been in this excellent care home for just over 4 years after the sudden loss of my father. I love visiting her here as it’s like a second home to me and my family. She is well cared for and the staff are friendly, approachable and hardworking! I can relax as I know she is happy, safe and

well looked after. I wouldn’t want her anywhere else.

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Review of
Buckingham Lodge
from Leisl B (Granddaughter of Resident) published on 6 March 2024

Submitted via Website • Report

Overall Experience

We would thoroughly recommend Buckingham Lodge to anyone looking at care for their relative. My nan spent the last 18 months of her life at Buckingham Lodge Care Home, it was a very hard decision to make putting Nan into care but Buckingham Lodge was definitely the right choice. Nan's well-being, dignity

and happiness was considered throughout and she settled in very quickly.
The staff's compassion, dedication, and professionalism was evident in every interaction we have had with them. Their commitment to ensuring her comfort, safety, and well-being did not go unnoticed, and it brought comfort to our family knowing she was in such capable hands. Their kindness and empathy extended not only to her but also to our family, always making us feel welcome at the home and involved in her care.
The home provided a variety of activities and Nan was always pleased with the food served.
Thank you!

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Review of
Buckingham Lodge
from Linda F (Daughter of Resident) published on 15 November 2023

Submitted via Website • Report

Overall Experience

Mum moved into Buckingham Lodge Care Home about six months ago after a spell of not coping on her own at home and being admitted to hospital. I can't believe how much Mum has improved in her time in the home. Mum is now eating well after so long of not wanting to eat at all and really enjoys the meals.

She has amazing carers who look after her so well, and the relationships she has developed with everyone there are so lovely to see.
I am always kept informed of any concerns the carers may have, and they are always happy to chat about what is important to Mum and find out who she really is. I know that whenever I visit, Mum will be tidy, hair done (she loves having the hairdressers there), nails done and wearing her earrings.
There is always so much going on, and it is great to see the updates on social media of Mum joining in with the games and events that have taken place since she has been there.
I can't rate the team at Buckingham Lodge highly enough.

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Review of
Buckingham Lodge
from Gillian A (Daughter of Resident) published on 17 October 2023

Submitted via Website • Report

Overall Experience

In January 2023, when my sister and I reached the sad decision that we could no longer support Mum and Dad in their home, we enquired at Buckingham Lodge regarding respite care as a taster for a permanent solution.
From that moment on, the manager and all the wonderful staff made us very welcome. Mum

and Dad settled in immediately and are now very well cared for happy permanent residents.
All the staff are very friendly, approachable and caring. There are lots of activities and the food is amazing.
Thank you Buckingham Lodge for making a difficult decision for us easy.

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Review of
Buckingham Lodge
from Lesley S (Daughter of Resident) published on 16 October 2023

Submitted via Website • Report

Overall Experience

Mum and Dad have now been in Buckingham Lodge Care Home for nine months and we are delighted that it has now been confirmed that they can stay there. Having initially moved into Buckingham Lodge for a period of respite care, they both settled in really quickly and the team of carers and team leaders

were so caring and supportive that it quickly became clear that this was a great place for them and they both wanted to stay. The team are all really kind and patient, they respond quickly and efficiently to patients' needs and always have time to chat to us when we visit. The communication from them about any health concerns has been timely and helpful and it is incredibly reassuring to know Mum and Dad are so well looked after.
All of the teams play their role, the housekeeping team ensures Mum and Dad's rooms are clear and fresh and the catering team do an amazing job - the food is fantastic!
Thank you to all the teams - you do a brilliant job!

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Review of
Buckingham Lodge
from J J (Wife of Resident) published on 18 July 2023

Submitted via Website • Report

Overall Experience

I placed my husband who has Alzheimer’s into Buckingham Lodge for some respite. I booked 11 days. He settled well and really enjoyed his stay, he felt he could have stayed longer!
The room was lovely, the bathroom clean and spotless, the food menu looked very appealing indeed!
My husband joined in

all the activities, there’s so much going on, which is great. He enjoyed the activities and company. He’s returned home tired, but a very happy man!
The staff are so caring and helpful. The manager is very approachable and easy to talk to. There is such a happy atmosphere in the home.
I’m very keen for my husband to go back for another stay and have put in dates already.
I cannot fault the care and kindness my husband received.
Big thank you to everyone!

Reply from Simon Meredith, Home Manager at Buckingham Lodge

Thank you for your lovely review of Buckingham Lodge and we are pleased that you rate our overall experience as excellent. We appreciate your kind comments regarding the great experience your husband had at Buckingham Lodge and we look forward to welcoming him back again soon. We are very pleased that you rate the facilities, activities and food so highly. We ensure that there are activities for each person who lives with us to enjoy and care at hand to support individual needs.

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Review of
Buckingham Lodge
from Sandra C (Daughter of Resident) published on 5 July 2023

Submitted via Website • Report

Overall Experience

Mum has been at Buckingham Lodge for just a couple of months. I am extremely pleased the way she has settled. This is due to the staff and management. Nothing is too much trouble, whenever we ask for anything it is done straight away. The efficiency is commendable. Mum has enjoyed music, dancing, chair

exercises, arts and crafts, games and spending time in the garden. The food is second to none, Mum is Coeliac and the measures that have been put in place are fantastic. The housekeeping staff are wonderful, team leaders and carers are great! So friendly and helpful. I am very impressed by the communication with me which is extremely important. They are attentive, caring and show compassion to the residents, working extremely hard every day. The manager, from day one of meeting him, has been efficient, helpful and supportive. He goes out of his way to ensure everything is running smoothly. I know my mum is safe and well cared for. Massive thank you to everyone at Buckingham Lodge.

Reply from Simon Meredith, Home Manager at Buckingham Lodge

Thank you for your lovely review of Buckingham Lodge. We appreciate your kind comments regarding our team and the service your mum has received. It’s great to hear that your mum is very settled and you’re happy with the way you and your mum have been supported, especially in regards to catering. All our activities are arranged with our residents’ input, to ensure that they spend time as they wish – so it’s great to hear your mother has enjoyed participating in these.

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Review of
Buckingham Lodge
from D L (Son of Resident) published on 2 July 2023

Submitted via Postal Card • Report

Overall Experience

Mum is very settled and happy at Buckingham Lodge.
The care and support she receives has been excellent.
The food is delicious, and there are lots of activities too.

Reply from Simon Meredith, Home Manager at Buckingham Lodge

Thank you for your lovely review of Buckingham Lodge and we are pleased that you rate our care and support as excellent. We are very pleased that your mother is happy living at Buckingham Lodge and enjoys the food. All our activities are arranged with our residents’ input, to ensure that they spend time as they wish.

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Review of
Buckingham Lodge
from Michael A (Husband of Resident) published on 25 June 2023

Submitted via Postal Card • Report

Overall Experience

I would like to thank the manager and his staff (very special people) for looking after my wife and the other guests. The staff are very professional. My wife is happy there, better than I could make her. Thank you from the heart.

Reply from Simon Meredith, Home Manager at Buckingham Lodge

Thank you for your lovely review of Buckingham Lodge and it’s lovely to know you’re happy with the care received from all staff. We appreciate your kind comments regarding our team. We are very pleased that your wife is happy living at Buckingham Lodge and for the heart-warming feedback. We are here to help and support our residents and their loved ones and provide care unique to each individual who lives at Buckingham Lodge.

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Care Home Owned by Anchor in Buckinghamshire

Anchor Locations in Buckinghamshire (1)

Anchor Reviews in Buckinghamshire (114)

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