Anchor in Lancashire | 1 Care Home

Review of
Eric Morecambe House
from John N (Cousin of Resident) published on 24 January 2025

Submitted via Website • Report

Overall Experience

My cousin has been a resident at Eric Morecambe House since January 2024 and I am delighted with the care and the service provided by the staff. From day one I had a very good feeling about the home. The staff are always friendly and welcoming and nothing is too much trouble. The care and attentiveness

to the residents is evident and consistent whenever I visit. From the admin , the cook, maintenance man and of course the care staff, all of whom pull together to make my cousin's placement at Eric Morecambe House a very positive experience.
This is a very well run care home and is always a pleasure visiting.

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Review of
Eric Morecambe House
from E G (Daughter of Resident) published on 20 November 2024

Submitted via Website • Report

Overall Experience

Service in all areas outstanding. Very welcoming staff at all times. Mum is very happy there and we are delighted with the whole care package she is receiving nothing is too much trouble and the staff always treat Mum with respect.

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Review of
Eric Morecambe House
from Sue C (Daughter of Resident) published on 1 October 2024

Submitted via Website • Report

Overall Experience

My mum has been a resident at the Eric Morecambe Care Home since May 2024 and we are delighted with the level of care she has received. Mum has mixed dementia and the staff are very caring and considerate towards her and are always welcoming when the family visits. I would recommend this care home to

anyone considering care for a relative.

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Review of
Eric Morecambe House
from Lisa K (Daughter of Resident) published on 10 July 2024

Submitted via Website • Report

Overall Experience

They say not all heroes wear capes; they wear a purple uniform and work at Eric Morecambe House, forever known to me as the Purple Angels. My mum became a resident 6 years ago after my dad passed away. Mum was diagnosed with Alzheimer's Disease in 2012. The level of care shown to Mum throughout has

been exemplary and our family cannot thank the staff enough. All residents are treated with dignity and above all, they really do care, going above and beyond every moment of their shift & nothing is too much trouble. It takes an exceptional kind of person to do what they do, I for one could not do it. They care for our loved ones like they were one of their own and Mum loves them all to bits. They have integrity, compassion, dedication, respect, and pride in what they do. They have the biggest hearts which radiates through every square foot of the building! We feel very lucky we were able to secure Mum a place here, her final years have been filled with love, laughter, and phenomenal care.

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Review of
Eric Morecambe House
from David K (Son of Resident) published on 1 July 2024

Submitted via Website • Report

Overall Experience

My mum has been at Eric Morecambe for just over a year. She settled in very quickly due to the friendly nature and great care from the staff. They are very understanding and professional in dealing with my mother's Alzheimer's. Also, if she becomes poorly with infections they respond excellently, attending

to all her medical needs. Communication between the home and ourselves is of a high standard throughout the staffing structure. Mum is in great hands and is very happy, they keep her mentally stimulated and occupied with arts and crafts, games and entertainers. Also, historical and or topical shows. We could not wish for a higher level of care, support and guidance for ourselves.

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Review of
Eric Morecambe House
from J K (Wife of Resident) published on 26 June 2024

Submitted via Website • Report

Overall Experience

From the first time I stepped into this home, the atmosphere was fabulous. My husband who has dementia and Parkinson's having looked around stated he was excited to come here. We have never been disappointed. The rooms are light and airy. The food is fabulous, like a five star hotel. The care is outstanding.

They care for people as individuals. My husband can get up and go to bed when he wishes. He is always beautifully dressed. As are other residents. I love how they help the ladies to do their makeup. The entertainment is varied. The other more important aspect for me is the openness of the home. I can visit whenever I wish and do often come at different times and always found everything impeccable. I would highly recommend this home.

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Review of
Eric Morecambe House
from J M (Friend of Resident) published on 29 April 2024

Submitted via Postal Card • Report

Overall Experience

In my 58 years as a minister, I have visited people in at least 50 care homes. Some I wouldn't send a dog, but the Eric Morecambe House has impressed me more than most and I rate it very highly. The staff are extremely warm and helpful, and the place is very clean and tidy. I have not seen many of the

rooms but what I have seen are pleasant and homely. The residents are treated with great care and respect as are their visitors. I would gladly get my name down for this place if ever I needed one.

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Review of
Eric Morecambe House
from Michael D (Son of Resident) published on 14 March 2024

Submitted via Website • Report

Overall Experience

Many staff have been here a long time and are very experienced in providing care. The care is excellent and the use of a dedicated team for each resident allows for a friendly and communicative relationship between staff, residents and visitors. I was fully involved with care plans for my father and

regularly updated and consulted as care feeds changed. It was always possible to have discussions with staff on what was the best approach to providing the care needed. This included dealing with many external parties such as GPs, hospital staff, district nurses, and dentists and accompanying my father to regular blood transfusions. This level of assistance is also applied to administrative and maintenance support. The room was very comfortable and decorated for us before our arrival. Organising the contract was efficient and honest with no unexpected costs or hassle. The rooms and home are clean and no issues occurred with other facilities like laundry, food, hygiene, hairdressers etc. Excellent.

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Review of
Eric Morecambe House
from Steven R (Son of Resident) published on 30 January 2024

Submitted via Website • Report

Overall Experience

I live 280 miles away from the Eric Morecambe House, so it is such a relief to have had total confidence from day one to today in the management and all the staff to provide excellent care for all my mum's needs.
Thank you all on behalf of my mum and our family.

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Review of
Eric Morecambe House
from Sarah W (Daughter of Resident) published on 23 January 2024

Submitted via Website • Report

Overall Experience

I’m so pleased we chose Eric Morecambe House for my adored Dad when his Alzheimer’s advanced and home care no longer possible. The home has a wonderful balance of a homely and friendly atmosphere while maintaining extremely high standards of care and professionalism.
The staff team are wonderful,

I can’t praise and thank them enough for how they cared for Dad. Everyone really got to know dad well and it was obvious from Dad’s reactions and demeanour that he was happy and settled. The food is fantastic too and the chef often went off the menu to tempt Dad to eat.
Throughout the twelve months of Dad’s time there, everyone was amazingly caring and supportive to Dad and also to me, especially in his final weeks.
The care he received was ‘over and above’. Medical help was called swiftly when needed and I was kept informed and consulted constantly.
I genuinely can’t praise them enough to do justice for their diligence and care.
Eric Morecambe House is a wonderful place full of wonderful people.

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Review of
Eric Morecambe House
from Christine R (Wife of Resident) published on 18 January 2024

Submitted via Postal Card • Report

Overall Experience

The reception and management at this home reassured me at the outset of my husband's need for residential care that all would be well. Throughout his 12-month stay, staff met his needs in a natural and helpful way, as his condition deteriorated care level adjusted without changes to staff who displayed

dedication, expertise and humour as they carried out their work. I appreciated that my husband's comfort and well-being were a priority during the difficult experiences that dementia creates for all of us.

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Review of
Eric Morecambe House
from Denise T (Daughter of Resident) published on 4 January 2024

Submitted via Website • Report

Overall Experience

Dad moved into Eric Morecambe House in October 2023. The accommodation he has is brilliant, just like a small flat with a kitchen, bathroom and lounge. The care the staff give to him and us as his family is brilliant, we receive updates on his care regularly as dad is 92 years of age. The food in the

restaurant is amazing, we can actually eat there with him for a very small charge if we want to. Dad has even said if he won the lottery (yes he still does it) he wouldn't move away from Eric Morecambe House. I would highly recommend this retirement home it's the best in my opinion in the area where the staff feel like friends, not carers but they still remain very professional and give their all to the residents. Shout out to maintenance as well, any problems which to be honest there haven't been many and it's usually my dad wanting something doing personally for himself its sorted out straight away. Well done!

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Review of
Eric Morecambe House
from Philippa B (Daughter of Resident) published on 13 September 2023

Submitted via Postal Card • Report

Overall Experience

We looked at many homes before choosing one for Mum, but we knew instantly Eric Morecambe House was the one. It stood out from all the others for the cleanliness; the friendliness of the staff, the willingness to cater for Mum's unusual dietary requirements, the daily activities provided and the freedom

to have Mum's bedroom as she wished. The whole ethos of the home seems to be centred around making the residents happy and we have not been disappointed. Keep up the good work, you are all amazing.

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Review of
Eric Morecambe House
from Mark S (Son of Resident) published on 7 September 2023

Submitted via Postal Card • Report

Overall Experience

My father resided at Eric Morecambe House from 2015. The friendly, loving care he received from the staff was excellent. During June/July 2023 my father needed palliative care, the staff at the home coupled with the NHS community team looked after him during a very difficult time. The homecare staff

have my upmost admiration. Thank you.

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Review of
Eric Morecambe House
from Jacqueline H (Daughter of Resident) published on 31 July 2023

Submitted via Website • Report

Overall Experience

My mum moved into Eric Morecambe House just over a month ago with Alzheimer's dementia. Mum has settled really quickly and is very happy there. The staff have been great at helping her settle, the food is excellent and communication from the management team has been very good. It’s not an easy transition

from home to a Care Home but the team at Eric Morecambe House have helped to make it as smooth as possible. Thank you.

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Review of
Eric Morecambe House
from Helen W (Daughter of Resident) published on 10 May 2023

Submitted via Postal Card • Report

Overall Experience

Eric Morecambe House is the flagship establishment in the Anchor Housing group in our opinion. It's never been an easy decision to admit a relative into permanent care, for the relative of yourself. As a family, we are delighted with the whole approach that Eric Morecambe House has from settling, caring,

meals, residents' views and care and maintenance of the building. Also, how thoughtful they are towards members of the extended family. We definitely made the correct decision to move our beloved mother here.

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Review of
Eric Morecambe House
from C D (Daughter of Resident) published on 13 December 2022

Submitted via Postal Card • Report

Overall Experience

The care given to my dad is excellent. The staff are caring and every single person of staff is lovely to both Dad and his family We love the home and know he is in the best possible care, we couldn't wish for better. I am grateful every time I go to see Dad that we were able to get a place for him

at Eric Morecambe House. The home itself feels like a proper home and it seems there is nothing too much trouble to keep residents and their families happy.

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Review of
Eric Morecambe House
from D C (Son of Resident) published on 7 November 2022

Submitted via Postal Card • Report

Overall Experience

My mother came to Morecambe House in May 2022. From the initial guided tour by the home manager, we knew we'd made the right choice. The home is so clean and light, the staff bar none are all excellent. I always get a phone call if there are any updates about Mum. More importantly, she loves living

there. She says, 'I should have come here years ago.'

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Review of
Eric Morecambe House
from Dan W (Son of Resident) published on 30 June 2022

Submitted via Website • Report

Overall Experience

The home is well run and the staff and facilities are excellent.
It gives me great peace of mind to know that my dad is being well looked after and the staff keep me informed as to his situation.
Highly recommended.

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Review of
Eric Morecambe House
from Mark S (Son of Resident) published on 22 March 2022

Submitted via Website • Report

Overall Experience

My 91 years old mother went into Eric Morecambe House at the beginning of February as she was no longer able to cope at home, even with carers. The home is purpose-built, unlike most in Morecambe, and has ensuite rooms, some with kitchens (which she did not need). Everything is clean and bright which

makes for a happy and relaxed atmosphere. The best element however is the staff. Everybody is engaged and interested in doing their best for Mum, from the practical necessities to trying to stimulate and improve her state of mind. They have taken over her health care and liaise closely with the Doctors and District Nurse, whilst keeping me fully informed of any issues.

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Care Home Owned by Anchor in Lancashire

Anchor Locations in Lancashire (1)

Anchor Reviews in Lancashire (49)

Eric Morecambe House

Eric Morecambe House

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Eric Morecambe House

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