Anchor in Northamptonshire | 6 Care Homes

Review of
Bilton Court
from Jane C (Daughter of Resident) published on 18 March 2025

Submitted via Website • Report

Overall Experience

Cheese and Wine Evening. A lovely friendly atmosphere. It was very heartwarming to see my mum and other residents enjoying themselves. A great opportunity to get to chat to other residents and their families. Thank you to the staff.

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Review of
Glenvale Park
from M H (Sister of Resident) published on 11 March 2025

Submitted via Postal Card • Report

Overall Experience

My sister has improved so much since she came to Glenvale care home.They are always doing so many different activities with them.The staff are very caring.

Reply from Carley Calder, Manager at Glenvale Park

Thank you for taking the time to review Glenvale Park and we are pleased that you rate our overall experience as excellent. It's wonderful to see your feedback, which I will pass on. We're pleased that your sister has improved since coming to live at Glenvale Park. Our team are recruited not only for their ability to provide great care but also for their personal qualities such as warmth, empathy and kindness.

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Review of
Glenvale Park
from Claire A (Granddaughter of Resident) published on 10 March 2025

Submitted via Postal Card • Report

Overall Experience

My grandma has been resident for the last 7 months and she is looked after very well. The food and entertainment provided is excellent.

Reply from Carley Calder, Manager at Glenvale Park

Thank you for taking the time to review Glenvale Park and we are pleased you rate our activities as excellent. We always appreciate feedback and your comments are lovely to read. It's our pleasure to care for your Grandma and it's wonderful to know she's happy living at Glenvale Park.

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Review of
Glenvale Park
from G C (Son of Resident) published on 6 March 2025

Submitted via Postal Card • Report

Overall Experience

Very pleased with running of Genvale nice staff very helpfull.

Reply from Carley Calder, Manager at Glenvale Park

Thank you for taking the time to review Glenvale Park and we are pleased that you rate our facilities as very good. We aim to provide the best care and support for our residents and I will pass you kind compliments to my team.

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Review of
Glenvale Park
from Jacqui G (Daughter of Resident) published on 6 March 2025

Submitted via Postal Card • Report

Overall Experience

The care my dad has received is second to none! Such kind and caring people nothing to to much trouble. I would highly recommend Glenvale care home to anyone who needs to be cared for.

Reply from Carley Calder, Manager at Glenvale Park

Thank you for taking the time to review Glenvale Park and we are pleased to see you rate our home as excellent in all areas. I will pass your kind compliments on to my team. It's our pleasure to care for your Dad and we are pleased to see you would recommend Glenvale Park.

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Review of
Glenvale Park
from Phoebe S (Granddaughter of Resident) published on 6 March 2025

Submitted via Postal Card • Report

Overall Experience

I came to visit my nanny after xmas & New Year and was very pleased to see how happy she was. She had had a wonderful time over the festive period with lots of visitors and gifts and good food a special xmas lunch. She was happy and looked lovely in clean clothes and she'd had her done. He room is always

spotlessly clean and tidy. The care team are incredible, nothing it too much trouble.

Reply from Carley Calder, Manager at Glenvale Park

Thank you for taking the time to review Glenvale Park and it's lovely to see that you rate our home as excellent in all areas. It's wonderful for myself and my team to receive such positive feedback. We aim to celebrate special occasions with our residents and their loved ones. My team strive to provide the best care for everyone living at Glenvale Park.

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Review of
Glenvale Park
from N P (Friend of Resident) published on 6 March 2025

Submitted via Postal Card • Report

Overall Experience

My friend is very happy to be here as she told the whole family how well she is looked after by the staff. The staff is friendly, and consider the residents' needs. They are professionals who care. The food choice is great. It is like being in a 4 stars hotel, with a smile.

Reply from Carley Calder, Manager at Glenvale Park

Thank you for taking the time to review Glenvale Park and we are pleased that you rate our overall experience as excellent. We really appreciate your lovely feedback, which I will also pass to my team. We're proud of the high standard of personally tailored care that Glenvale Park provides, which is complemented by our luxurious environment.

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Review of
Glenvale Park
from A F (Daughter-in-law of Resident) published on 6 March 2025

Submitted via Postal Card • Report

Overall Experience

The Glenvale Care Home is an excellent facility. I immediately felt that we had made the right decision. The staff work as a team. They work hard to ensure my relative is safe, clean, fed, entertained and happy. Above all my relative loves it here.

Reply from Carley Calder, Manager at Glenvale Park

Thank you for taking the time to review Glenvale Park and we are pleased that you rate our staff as excellent. It's wonderful to read you kind feedback which I will pass onto our team. We know that looking for care is not always easy, so our team aim to provide peace of mind. It's lovely to know that your loved one is happy living at Glenvale Park.

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Review of
Glenvale Park
from Paul B (Son of Resident) published on 5 March 2025

Submitted via Postal Card • Report

Overall Experience

Love every moment in Grenvale. Staff so helpful. Smile all the time + very pleasant.

Reply from Carley Calder, Manager at Glenvale Park

Thank you for taking the time to review Glenvale Park and it's lovely to see that you rate our care home as excellent in all areas. Your feedback is appreciated and I will ensure my team are aware. We're pleased you enjoy visiting where we enjoy welcoming visitors as part of day-to-day life.

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Review of
Glenvale Park
from G G (Friend of Resident) published on 5 March 2025

Submitted via Postal Card • Report

Overall Experience

I visited my friend today, she was in her room and said she felt tired and cold.
The room was well decorated and clean, as was the bathroom.
The food looked well presented and fresh. Drinks readily available.
Staff very friendly and helpful, always welcoming.

Reply from Carley Calder, Manager at Glenvale Park

Thank you for taking the time to review Glenvale Park and we are pleased that you rate our care/support as excellent. We really appreciate your kind comments, which I'll pass onto my team. We're very pleased that your friend is happy living at Glenvale Park and that you're happy with the standard of food and our rooms. Each of our bedrooms have a thermostat which can be adjusted to the preferred temperature. Our colleagues are always happy to support with our residents welfare.

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Review of
Priors Hall
from Terry F (Husband of Resident) published on 20 February 2025

Submitted via Website • Report

Overall Experience

What can I say? Having looked at many local care homes, Priors Hall was different from the moment we stepped in the door. It's all about the people. They're friendly, have time to talk to you, and genuinely care. The residents are content; on every visit, I hear laughter. I am so glad we found them

and have no hesitation in recommending Priors Hall.

Reply from Simona Anton, Manager at Priors Hall

Thank you for taking the time to review Priors Hall and we are pleased that you rate our staff as excellent. We appreciate your comments and I'll pass your lovely feedback on to our team. We're very pleased that you're happy with all aspects of daily life at Priors Hall. Our team are passionate about providing the best care and a home-from-home for our residents.

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Review of
Bilton Court
from Roger W (Son of Resident) published on 13 February 2025

Submitted via Website • Report

Overall Experience

Mum loves her stay at Bilton Court. She feels safe, the food is very good, and she says all I have to do is pull this string and someone comes. She is not very sociable, but there is no pressure for her to mix with other residents, which she appreciates. There is always a warm welcome for us and we

are thankful she settled from day one.

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Review of
Overstone House
from T W (Daughter of Resident) published on 11 February 2025

Submitted via Website • Report

Overall Experience

Mum moved in here in January 2024. We did not need to look anywhere else it felt right the moment we walked through the door. A wonderful warm atmosphere welcomes you into this modern spacious home. The care given by all members of staff and even 'behind the scenes' staff is far beyond what you expect.

Mum described it as 'like being in a hotel being looked after by family'. She enjoyed the laughter and fun during her time here. It put us at ease knowing she was happy here. In her final days in December 2024, Mum and all the family were surrounded by love care and compassion from all the staff and could not be faulted.
The coffee and cake offered is always a treat.

Reply from Karen Eastwood, Manager at Overstone House

Thank you for taking the time to review Overstone House and we are pleased that you rate our home as excellent in all areas. We really appreciate your wonderful feedback, which I will ensure our team see. Please accept our condolences again on the sad loss of your Mum, she is very much missed. We're glad that she was very happy to live with us. We aim to provide the warmest welcome and the best support for our residents and their loved ones from the first visit. We're proud of our lovely environment, a wide range of activities and home-cooked menus.

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Review of
Glenvale Park
from Eileen F (Respite Resident) published on 6 February 2025

Submitted via Postal Card • Report

Overall Experience

Care is good as this is not an easy job. One thing I can't seem to get done is my husband's catheter. His night bag when taken off in the morning is not rinsed and left on the floor. His leg bag or any should only be on and changed after a week, it was not. Leg straps are 3, one at the top, next under

his knee the other holding the urine bag to his ankle. The straps are not in use. One day he only had a knee strap leaving the urine bag loose and no top strap and no disposable pants on.

Reply from Laura White, Manager at Glenvale Park

Thank you for your review. We take all feedback and concerns very seriously at Glenvale Park, where the well-being and safety of our residents are our priority. I am sorry to see that you were not satisfied with the care received at our home. Our internal complaints process is being followed and a reference to appropriate external agencies has been made.

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Review of
Overstone House
from John M (Respite Resident) assisted by family/friend published on 4 February 2025

Submitted via Postal Card • Report

Overall Experience

Overall, attention good, didn't need too much care but could get it if needed, I was here for respite. Staff were all pleasant, food was good.

Reply from Karen Eastwood, Manager at Overstone House

Thank you for taking the time to review Overstone House and we are pleased that you rate our overall experience as excellent. We appreciate your feedback regarding our team, which I will pass on. It's good to know that you enjoyed your respite stay with us and we hope to welcome you again. We aim to provide the best care at Overstone House and we are always happy to receive feedback to ensure all aspects of day to day life are as our residents and their loved ones wish.

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Review of
Priors Hall
from Brian S (Son of Resident) published on 31 January 2025

Submitted via Website • Report

Overall Experience

My father moved into Priors Hall Care Home last October, and within just a few weeks, he began to settle in, make friends, and thrived in the activities and community around him.
The care home itself is exceptional, beautifully designed with open, airy spaces and modern spacious rooms that are perfect

for visiting family and friends. Over the past few months, my father's outlook on life has been completely transformed. He wakes up each day with enthusiasm, enjoys the delicious home cooked meals, and has even gained weight, which has greatly improved his health and overall happiness.
I am so grateful to the incredible team at Priors Hall who go above and beyond every single day. They are truly remarkable people who have made such a positive difference in my father's life.

Reply from Simona Anton, Manager at Priors Hall

Thank you for taking the time to review Priors Hall and we are pleased that you rate our home as excellent in all areas. It's wonderful to read your kind comments, which I'll ensure my team are aware of. It's lovely to know that we've been able to support your father to enjoy life. We aim to provide the best tailored care, surroundings and activities for all of our residents.

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Review of
Bilton Court
from Carol W (Daughter of Resident) published on 30 January 2025

Submitted via Website • Report

Overall Experience

My mom loves it here, she was worried about going into a care home but after two days of settling in, she loves it. The staff can't do enough for her, she loves them. We were so lucky we found this place.

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Review of
Bilton Court
from P O (Son of Resident) published on 30 January 2025

Submitted via Website • Report

Overall Experience

All the staff are polite and always very helpful when I go and see my mother. If I have any questions they are there to answer them and it's nice to go up to Bilton Court to see my mother and see lovely people with a smile on their faces.

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Review of
Bilton Court
from Christine F (Wife of Resident) published on 30 January 2025

Submitted via Website • Report

Overall Experience

Due to my husband's advanced dementia and issues with my health, I made the difficult decision to seek a care home placement for him, initially three weeks for the price of two introductory offer, then continuing into a full-time arrangement.
From the outset, the staff were wonderfully understanding

in relation to our challenging circumstances, from the initial assessment at home (which our daughter dealt with) to the admissions, during early December, to the present time.
My husband's room is bright and well-equipped, there are always helpful carers about, health matters and administration are dealt with in a timely and professional manner, visitors are welcomed.
I am confident that, in the absence of me being able to care for my husband, he is in a safe and caring place where staff strive to meet his needs.

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Review of
Bilton Court
from Ruth R (Daughter of Resident) published on 30 January 2025

Submitted via Website • Report

Overall Experience

Chair in Mother's room very grubby, could do with replacing.

Reply from Zoe Smith, Manager at Bilton Court

Thank you for taking the time to review Bilton Court and we are pleased that you rate our staff as excellent. We will look into changing the chair in your Mother's room. We are always happy to discuss feedback to ensure day to day life for our residents and their loved ones is the best it can be.

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Care Homes Owned by Anchor in Northamptonshire

Anchor Locations in Northamptonshire (6)

Anchor Reviews in Northamptonshire (441)

Bilton Court

Glenvale Park

Glenvale Park

Glenvale Park

Glenvale Park

Glenvale Park

Glenvale Park

Glenvale Park

Glenvale Park

Glenvale Park

Priors Hall

Bilton Court

Overstone House

Glenvale Park

Overstone House

Priors Hall

Bilton Court

Bilton Court

Bilton Court

Bilton Court

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